Mercure Bangkok Makkasan 4 stars

TripAdvisor rating 4.5/5 1,065 reviews
Mercure Bangkok Makkasan
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking guest rooms
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road
Makkasan
Ratchathewi
10400
bangkok
thailand

Tel: +6621153333

Fax: (+66)2/0948800

Contact email

Check-in from 14h00

Check out up to 12h00

  • MRT Phetchaburi :   MRT Blue Line Phetchaburi Station - Exit 3

  • By plane

    DON MUEANG At 27km / 16.78 miles - Shuttle paying

  • By plane

    SUVARNABHUMI At 25km / 15.53 miles - Shuttle paying

  • By train

    AIRPORT LINK At 1km / 0.62 miles

  • By train

    MAKKASAN At 1km / 0.62 miles

  • By train

    MRT PETCHBURI At 1km / 0.62 miles

GPS :13.75129, 100.55734

Our accommodations

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center. Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Privilege Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Suite with 1 King Bed.

  • Max. number of persons: 3
  • Area: From 45
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities

Our restaurants and bars

THE STATION

Type of cuisine: International

The Station is the all-day dining restaurant located on the 8th floor featuring both international and Asian cuisines. The restaurant offers a buffet selection, and a la carte menu with live cooking station to spotlight the best of our Chef's talent.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE POOL BAR

Photo non contractuelle / Strictly non binding

The Pool Bar is focusing on healthy beverages and light snacks. Regular pool party, located on the 10thfloor.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

M WINE LOUNGE

Photo non contractuelle / Strictly non binding

M Wine Lounge is located on the 10thFloor, offering a wide selection of wines both from the new and the old world. M Wine Lounge is oriented around extensive wine selection, refined selection of cocktails and Gourmet Food.

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 155

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

1,979 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,065 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great value!

Customer review rating 4.3/5

John P. Solo - 05/11/2019 Confirmed reviews AccorHotels

I like the amenities of the hotel, the friendly staff, and the location, whilst not so central is close to good public transport. All in all a great stay

Dear JOHN P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice rooms

Customer review rating 4.3/5

Michael Couples - 05/11/2019 Confirmed reviews AccorHotels

Nice and big rooms, but bathroom and toilet are not closed. this is really not nice.

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

There are still rooms for improvement.

Customer review rating 4.3/5

Anonymous Friends - 05/11/2019 Confirmed reviews AccorHotels

The price of this stay was very reasonable, and I appreciate the service provided by the hotel's frontline staff. They have tried their best to make my stay as comfortable as it can. However, the shuttle service between the MRT station and the hotel can be improved. The service was unstable, and sometimes it just did not be operated according to the published schedule. In my case, I had to wait more than 20 minutes at the hotel lobby for the scheduled shuttle service. It might be caused by insufficient numbers of Tuk-tuk and drivers. Also, the electric power of the hotel was cut off for around 5 hours on the last night of my stay. Air-conditioning and lighting system in the guest rooms could not function normally. I understand that it was out of the hotel's control; however, as a four-star hotel under the brand of Accor, it was still a bit disappointing.

Dear YEUNG YEUNG F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super helpful!

Customer review rating 4.3/5

Nicole C. Families - 03/11/2019 Confirmed reviews AccorHotels

We found the accomodation great and your staff very helpful! We particularly loved the beds!

Good service

Customer review rating 4.3/5

Nida Couples - 03/11/2019 Confirmed reviews AccorHotels

First night we had issue with the ac, however the staff managed to change our room at 4 am. They responded very quick when when I informed them about the problem.

Where comfortable meets satisfication

Customer review rating 4.3/5

Pjsmet Solo - 03/11/2019 Confirmed reviews AccorHotels

As repeating guest, everytime I and family return to Mercure we're feeling home. Great hospitality of front desk. But just from august, we need to wait for an hour for luggage and somebody that mention herself 'front desk' called my husband at 2am to ask do we've many children which is really unacceptable. Also on 29 oct, I waited 30mins for shuttle at Mrt exit that's a bit too long. But the rest still ok. See you in july 2020

Dear PRAJONGJIT S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good service and rooms

Customer review rating 4.3/5

James G. Business - 01/11/2019 Confirmed reviews AccorHotels

Always polite and helpful staff

Dear JAMES G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall it was a great stay.

Customer review rating 4.3/5

Hanmin Solo - 26/10/2019 Confirmed reviews AccorHotels

Overall it was great. The FO staff was friendly and efficient. Room was super clean, fresh, and new. The room service menu has a wide variety of choices we could order. The breakfast was ok, but I particularly liked that noodle bar was there for the guests. Only one complaint is that the commode in the toilet was rather too small and when spray cleaner was used, the water spilled all over the floor. Then the drain on the toilet floor was not able to drain fast enough. It was a mess.

Dear HAN MIN S., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Staffs are friendly but not convenience

Customer review rating 4.3/5

Kay G. Solo - 25/10/2019 Confirmed reviews AccorHotels

the hotel is clean , helpful and friendly staffs just inconvenient to reach the hotel especially at night .

Dear PIYANAN KAY G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

WONDERFUL EXPERIENCE FOR PRICE!

Customer review rating 4.3/5

Youngsin S. Friends - 23/10/2019 Confirmed reviews AccorHotels

It was amazing to stay here, swimming pool, check-in, room condition.. all were nice except the lounge on 10th floor which was fully occupied by chinese people doing karaoke...

Dear YOUNGSIN s., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Third Time staying here

Customer review rating 4.3/5

Paul Couples - 23/10/2019 Confirmed reviews AccorHotels

Love the proximity to the Airport Link. Will always stay here before moving on.

Dear PAUL P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thank you for your good service

Customer review rating 4.3/5

Linda L. Families - 22/10/2019 Confirmed reviews AccorHotels

The staff at the restaurant is good. Food variety is about there but this time round there is a fly , flying around our table. Other than that, the room is serving cookies for the first day only compare to Novotel which is serving daily. Kid kinda of disappointed on that. Massage wise can request in the room. First night wasn’t a good one and 2nd night is better.

Dear LINDA QIAO LIN K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay over the roofs of Bangkok

Customer review rating 4.3/5

Lena Friends - 21/10/2019 Confirmed reviews AccorHotels

Room and pool were really nice and clean. Breakfast was good and the staff really helpfully. A special thanks to Wat and Ball which welcomed us amazing and gave us great recommendations for our stay in Bangkok and our further trip. The only thing which is not that good is the location to get a quick lunch/dinner outside on the streets. But most of all we enjoyed our stay. Thank you!

Dear LENA P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Hotel for relaxing and discovering the city

Customer review rating 4.3/5

Robert Couples - 19/10/2019 Confirmed reviews AccorHotels

The staff was very polite and did all to make our stay as pleasant as possible. Also, we really enjoyed the privileges for our Accor status. The location is also very nice to get into the city quickly, but also have a fast link to and from the airport. Thanks for a nice stay.

Dear ROBERT M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient location and high privacy

Customer review rating 4.3/5

Sts Business - 18/10/2019 Confirmed reviews AccorHotels

Good reservation team, nice facilities and professional.

Dear SUTEE S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bangkok Nights

TripAdvisor rating 4.5/5

haddyjadama Solo travel - 16/10/2019 TripAdvisor review

I found the restaurant staff to be very friendly during breakfast and the check in staff were exceptional. There are a couple of things that I would like to highlight. The housekeeping of the room was not consistent. I found that two days in a row my room was not serviced when I put the sign outside the door, the note pad had been used by the previous guest and a couple of the drinks in the minibar were dirty and one of them had a rice grain wedged in between the drinking area. I was very dismayed to find that on checkin I was informed that I would need to make a deposit which was fine however I was not informed that this was placed on hold and then had to make a payment on checkout. I had by the time used the majority of money and had I been informed then this situation wouldn't have been an issue. I was also issued with a potential fine for smoking in the room which I do not smoke, again attention to detail not being made by assigning the accusation to the wrong room. The breakfast manager in the black suit I found to be very unwelcome and not discreet in his dismay when I asked to continue my breakfast in my room. I do feel that if I am paying for the food and the majority of accor hotels allow this I found it quite shocking this was not allowed at this hotel especially with room service being available. The last thing that left a bitter taste in my mouth was when I was kindly offered a tour with chauffeur card to some of the most beautiful temples and floating market. I was told a set price however was not told that the floating market was going to cost between 3000-6000 baht, again had I known I would have avoided this however when asked at booking stage for the tour how much the market would cost this was not answered. Unfortunately this left me very upset on checkout and I expected better.

Dear haddyjadama, Thank you for staying at Mercure Bangkok Makkasan during your recent visit to Bangkok and for going to the trouble of sharing with me your stay experience. I am sorry to learn that the stay was disappointed, main reason was because of the arrival experience, room cleanliness and the services at breakfast. I am very much concerned to learn that the Tour operator did not provided you with full detailed of your excursion. Providing the comfort and memorable experiences is what we are aiming to provide, however what you have experienced was definitely not our service standard. These have been shared with our management team, who will provide appropriate training in order to provide the best possible stay experience to you in the future visit. You are a valued guest at Mercure Bangkok Makkasan and we hope to demonstrate the improvements that will be made by having the opportunity to welcome you back again in the near future. Sincerely, Mourad BRAHMI General Manager

Great facility but location a bit difficult to reach other place

Customer review rating 4.3/5

Teerasej Business - 12/10/2019 Confirmed reviews AccorHotels

Breakfast is great. Staff is great. Dinner is great, especially for Thai dishes Only thing is not good is, the location. I booked here because it is the closet to my client's office. Unfortunately, the back door was permanently closed. So it is very difficult to reach the Phetchburi road without using Hotel facility.

Dear TEERASEJ J., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing Hotel with Very Friendly Staff

Customer review rating 4.3/5

Diaz Couples - 11/10/2019 Confirmed reviews AccorHotels

The hotel was provide the best service for us during our Bangkok Trip. The shuttle bus is ready every 30 minutes to take you to the MRT station which connected to the Direct train to BKK Airport. Room was super clean with amazing view Breakfast was very good, especially the noodle station. Spa was perfect option after long day shopping and walking around Bangkok Special thanks to Mr. Natt and Thew front office, also the spa reception (Afternoon shift) thank you again for the best hospitality Diaz&Patrick

Dear DIAZ PUTRI A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The experience was satisfactory

Customer review rating 4.3/5

Ian P. Families - 09/10/2019 Confirmed reviews AccorHotels

We enjoyed our stay. The staff were very accommodating and the accommodation was very comfortable

Dear Ian M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The hotel location and service is excellent

TripAdvisor rating 4.5/5

saurabh5sk Family - 09/10/2019 TripAdvisor review

We stayed in the hotel for 4 nights during October 2019. The hotel is excellent in terms of its location and food and beverage offered during the breakfast buffet. It is well connected via Airport Metro Link. The shuttle service for Airport Metro Station is added advantage to reach the hotel.

Dear saurabh5sk, Thank you for your kind words on your recent stay with us. I am glad you were able to enjoy everything Mercure Bangkok Makkasan has to offer, we pride ourselves on delivering great service and I will let our team know they contributed to your wonderful stay. We look forward to welcoming you back to Mercure Bangkok Makkasan. Sincerely, Mourad BRAHMI General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bangkok