Hotel - Mercure Bangkok Makkasan
Mercure Hotel Mercure Hotel

Mercure Bangkok Makkasan

4.5/5 626 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Airport shuttle
    • DON MUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center.Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,286 reviews

Our guest reviews for Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 626 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Tb Business - 16/01/2019 AccorHotels certified review
« Under this conditions never ahain :( »

Room and service in the privilege lounge: very good Noise in room on 25th floor: much to loud Housekeeping: at 4:30 pm I had to inform the reception about missing housekeeping! Very Bad for a Privilege Suite :( Visitors in room: yes :(( 4:30 on 2nd day! I woke up and could not sleep anymore. Worst case in a 4star Hotel!!!! At the reception just a „oh, sorry“. Very negative!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thorsten Gerfred B., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous T. Families - 16/01/2019 AccorHotels certified review
« Great facility but inconvenient to Makassan Station »

Great facility that looks relatively new. Comfortable beds. Only two negative experience: my room was too close to the elevator, so the sound of the elevator. The second was that it's inconvenient to go to Makassan ARL Station, because the tuk-tuk only provides rides to Phetchaburi MRT station. Even though the distance between the Makassan ARL Station and Phetchaburi MRT station is not far, and there are elevated walkways and lift between the station, it's not convenient when you have 1 big luggage, 1 carry-on luggage and 1 laptop bag. I suggest that the hotel make the tuk-tuk more convenient to stop by the Makassan ARL Station or provide a better walking path that does not cross the railway track.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID MORISON B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Umar Families - 15/01/2019 AccorHotels certified review
« Excellent place to stay with family! »

Good rooms, excellent breakfast and very helpful and accommodating staff. Outdoor pool on 10th floor is amazing with fantastic views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUHAMMED UMAR A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Donald T. Friends - 15/01/2019 AccorHotels certified review
« Disappointing »

The staff were excellent. My grouse is with the room. The bed was too soft and lumpy. Although shower gel and shampoo were provided, other toiletries such as toothbrush toothpaste shower cap etc were not provided. The hotel alo wanted to charge for an adapter when we wanted to loan one for the room. I have stayed at other hotels under accor n mercure group but this is the 1st time i have accounted this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teng Kiat Donald T., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Peter L. Solo - 15/01/2019 AccorHotels certified review
« Always superb service. »

A very pleasant hotel with the usual comfortable Accor beds. A dream to sleep on. The rooms are bright and clean. The staff are the big drawcard to this hotel for me. Thank you to Tangkwa and Nett at reception, always smiling and helpful. I love the M Wine Lounge, a classy area and a touch of sophistication wine good wines. Taylor provides great service at the evening cocktails, comfortable chairs and the decor is my favourite in the Bangkok Accor hotels. I am a regular visitor here and have never been disappointed. Thank you everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yas Solo - 14/01/2019 AccorHotels certified review
« Great room »

Service is perfect , the room very nice and clean and the bed one of the best i tested , wish i could stay longer .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yasmina Kedidja A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Z. C. Solo - 11/01/2019 AccorHotels certified review
« perfect for me »

nice staff.especially the young man who use shuttle bus to pick me up at subway in evening .the date is Dec.29. and I told him I have a driver pick me up on 30th early morning. the next day morning when I get down to the lobby ,he recognized me immediately and told me my driver hasn't arrived yet.very thoughtful. the breakfast is also good ,a small advice is add more Thai food as Thailand special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. Z., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Barny Couples - 10/01/2019 AccorHotels certified review
« Lovely hotel. Excellent staff »

Enjoyed our stay. We were upgraded to a suite as it was our wedding anniversary, which was a lovely surprise. Room was excellent Hotel is convenient for station. Staff were very friendly and accommodating. Disappointing that there was not a special privilege lounge for excecutive floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Selena Friends - 10/01/2019 AccorHotels certified review

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear SELENA LOUISE G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dexter9131 Friends - 10/01/2019 AccorHotels certified review
« Comfortable room, spacious, clean »

The stay was good, quiet, and clean room, the breakfast is decent too. The food served in the happy hour in the lounge however need to be improve. Good job for the staff, they are friendly. The location is however not so good as hard to catch a taxi, luckily there is a tuktuk to fetch us to underground mrt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SZE DA Y., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Peter Families - 10/01/2019 AccorHotels certified review
« Average »

Good check in by staff. Porter staff friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tomas Couples - 09/01/2019 AccorHotels certified review
« Nice hotel but surroundings could be better »

The hotel itself is ok. Staff is helpful and service minded. The pool and pool bar are good. Unfortunately, the location is not so nice. The hotel compensates for this with generous drop-off and pickup service to MRT station. But a nice evening walk in the surroundings... nope. Worth mentioning about our room: no shower curtain in the bathroom = the entire bathroom floor got wet, even some streaks of water ran out in the hall. Our main reason for chosing this hotel was that it is close to Chinese Visa Center, convenient to be there early to apply for visa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans Tomas T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sonya Families - 08/01/2019 AccorHotels certified review
« Great stay! »

We had a great stay and would highly recommend the hotel. Plus points: -Very friendly and accommodating staff, great service. - Nice room with comfortable beds, tea and coffee, mini bar etc. Beware though, our room was booked for 2 adults and 2 kids and we received a twin room with 2 large single beds in it. - lovely open air bar, live music and nice atmosphere. - great massages available at a good price - well appointed, clean gym - fairly good food Negatives: - location- it is out of town but they do provide a shuttle to the nearby metro station - pool is cold Overall we were impressed and would stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Vincent Couples - 07/01/2019 AccorHotels certified review
« Satisfactory stay with some room for improvements »

It would have been perfect if a double bed has been assigned as we are travelling as a couple. As for the breakfast, food ran out fast and it's rather slow in replenishing them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT CHIEN PING K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mark C. Solo - 07/01/2019 AccorHotels certified review
« Lovely »

The Mercure Makkasan was a very nice hotel. The room I stayed in was very well laid out . Nice bathroom and fabulous bed. The bed was one of the comfiest I have had in a hotel. Nice swimming pool. Only downside of the hotel was the location. It’s just too far out the way. Yes the hotel provides a Tuk tuk service several times a day to the nearest MRT station. There isn’t even a 7-11 nearby. I could see a 7-11 out my window however it is a good 30 minutes round trip to get to!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK WILLIAM C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Winnie Couples - 06/01/2019 AccorHotels certified review
« Too remote »

Staff are nice and friendly. Too far away from city centre, nothing is found nearby the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIU FONG WINNIE K., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Kaushikkumar B. Families - 06/01/2019 AccorHotels certified review
« Enjoyed stay!! »

It was very good. Enjoyed staying at such a nice facility.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAUSHIKKUMAR B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jean-paul F. Solo - 06/01/2019 AccorHotels certified review
« Another successful Stay at Mercure Bangkok MakKASAN »

I may have left behind in room 2307 a food supplement in a small black bottle with an aluminum top (Korean language brand and description) If it was found by housekeeping, please ask them to return it to me on my next stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-PAUL F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

G. T. Couples - 04/01/2019 AccorHotels certified review
« Satisfactory and enjoyable »

It was great and definitely made our trip more enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. G., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

H. Solo - 04/01/2019 AccorHotels certified review
« Extremely poor »

No good at all. 1. No welcome drink or whatever drink to guest 2. One of the staff work so slowly where I have put all my details very clear 3. Told me no breakfast which is I booked inc of breakfast 4. Given only one time of slipper and I stayed for 4 nights 5. The size of the room is same with lower class 6. No hanger inside bathroom and toilet. So where I should put my clothes or towel inside???????????????????????? 8. Not given free minibar where normally when u book higher room class they give u free minibar( privilege room/ club or executive ) 9. Schedule of vans or tuktuk is very limited 10. Location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear . H., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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