Hotel - Mercure Bangkok Makkasan
Mercure Hotel Mercure Hotel

Mercure Bangkok Makkasan

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4.0/5 251 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Airport shuttle
    • DON MUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center.Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 591 reviews

Our guest reviews for Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 251 reviews
AccorHotels certified review
Matteo Friends - 20/02/2018
« All was nice »

Stay was nice! We didnt have any problem and staff was extremely helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matteo D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Thanasak H. Couples - 19/02/2018
« Excellent Service for Valentine's Day »

I booked this hotel as part of the Accor Stay Plus benefits to surprise my girlfriend on a Valentine's Day. So I arrived early in the afternoon and explained my surprise plan to Khun Dew who was at the reception and requested for an upgrade of room because my original booking was a single bed. Dew immediately upgraded my room to an Executive Suite and took charge of coordinating the surprise. I left for dinner with my girlfriend before coming back to the hotel for the surprise. Dew told me to pretend that we have not seen each other before and he would check me in as per normal procedure. When we went up to the room, everything was set in place. The rose petals lied on the bed in a heart shape with two towels shaped in elephants facing each other. The candles were lighted up in the middle. Champagne was chilled in a tub next to the table. Well organized for her arrival. Dew acting was perfect too. She did not expect any surprise at all. Thank you so much for making this special day. Will definitely recommend friends and families here. Good service, kind hospitality, and nice room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHA P., Greetings from Mercure Bangkok Makkasan! Thank you for taking the time to share your feedback with us and for rating us with the top score! We are happy to know that you really enjoyed our property and the service provided for your Valentine's day by our team members, especially by Khun Dew. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

AccorHotels certified review
Anonymous Couples - 18/02/2018
« More than expectation »

The best staff at executive lounge - Khun Boss and his junior girl staff worked on 16/2 (evening) and 17/2 (morning). Nice sunset and evening time by the pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JIRAWADEE P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Mrs. M. Z. M. N. F. Families - 18/02/2018
« very well and very good unforgettable »

Staff and breakfast with happy hour dinner wonderful and happy to stay mercure, this is the first time stay, and I have thanked for my husband to take this kind of a hotel, and one of your staff call boss is very good with every guest and members with good English. My husband is a member of Accor Hotels, Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear FATHIMA M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Wt Couples - 18/02/2018

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear WORAVAN T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Vthuil27 Solo - 18/02/2018
« Peaceful stay »

1st time staying at this hotel. From the airport taxi is not sure of the hotel address. Thankfully, AccorHotels App have the phone number for help (Luck to be a Accor Hotel member) Location: hotel is in the middle of nothingness. Infront of the makkassan rail track . My advice is STOCK-UP before checking in . There’s absolutely no shops (7-eleven , pushcarts etc around) The nearest mall Grand central Rama 9 is just 5 mins away by GRAB ( recommended )less den 100baht . Perhaps the best way to get around Bangkok instead of regular cabs who asked for high flat prices . This hotel is easily accessible to other popular places too despite being tucked away from the busy city . Room service: Club sandwich need some improvement (too dry ) but fries is delicious. The service is prompt & fast . *Food served hot & fresh . * Room : *Clean & Spacious * - mini bar ( can be improve ( pls , with more variety of drinks since you have nothing to offer outside) *Housekeeping was efficient & always return to a fresh clean room * Overall: My 4 nights stay was pleasant & peaceful . -Unfortunately, I may not return coz there’s NO SMOKING ROOM in this hotel - Same As Mercure Siam which I didn’t return to as well ,sadly though . Irregardless, I will still stay @ Grand Mercure Fortune instead had a great experience there too . Hopefully, they will not give up their “smoking rooms” as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VIVIAN T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Dallan Business - 17/02/2018
« Irresistible stay »

With platinum member of le accor, i could not resist to say more about the my stay in this hotel.From the great view of 25 floor room upgrade , warm hospitality and smile staffs service at 10 floor lounge till the good care of check out from Miss Cherry, i conclude my perfect ending stay with Mercure Makassan.......

Our hotel has responded to the review
Our hotel has responded to the review

Dear WOEI HORNG K., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Anonymous Couples - 16/02/2018
« Good one night stay »

We stayed one night on our way from Hua Hin to Chiang Mai. I am an Accor Platinum member and have stayed at Mercure properties around the globe and so knew what to expect. The check-in was handled well although the staff member lacked a little in customer service - this may simply have been a language problem. The room was not large but excellent - loved the bose speaker - even if it did talk to me in what I'm guessing was Russian! I ordered ice to the room which took forever to arrive - I had to phone 4 times to find out where it was! We went for a meal around 2 and had the special "Mussaman L:amb Shank" - this was a MAJOR disappointment - the meat was not cooked properly - like shoe leather. However, the Maitre D' was most understanding and did not charge us for the meal. We had drinks and food in the executie lounge which was excellent and walked around the swimming pool area and took photos. We were very tired and ordered a Pizza from room service - it was OK but nothing more breakfast was good and check out went smoothly

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERNARD MICHAEL W., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Yang Executive Assistant Manager

TripAdvisor review
gus_heng_sg Business - 16/02/2018
« Didn't meet my expectations »

The room was great as usual for a Mercure Hotel but I was surprised that there no slippers (had to ask for it), toothbrushes, bath robe, etc. were provided in the room. Location is definitely a problem and I would not have stayed here is not for the reason that it was closer to my meeting place. Even getting a taxi to my meeting place was a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gus_heng_sg, I would like to sincerely thank you for choosing to stay at Mercure Bangkok Makkasan and for taking time to share your experience with us. I read with concern that your experience did not meet your expectations and I would like to apologize. Your valuable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort to our guests, thank you once again. Thank you once again for your review. I really hope that you will give us another chance to better serve you in a near future with our usual high standards that we are proud of in Mercure Bangkok Makkasan. Best regards, Mourad BRAHMI General Manager

AccorHotels certified review
C. Families - 15/02/2018
« Good value of money »

New hotel with competitive price

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHUNG HUEN C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Nerrida L. Couples - 14/02/2018
« Rooms are different, new and nice BUT hotel is not well situated for shops and restaurnats »

I was worried upon arrival as the main entrance is not like any other hotel lobby I have seen. Turns out check in and reception was 8th floor. The accor free drinks on arrival was non alcoholic beverage - which was a first. All other Accor hotels I have been to include wine and beer option. Rooms are trendy and new decor, bathroom massive (We stayed Exec Suite). Accor info on site states free mini bar (again no grog), but when I asked at reception they told me it was not free at all. Breaky in Exec lounge was very average and cold, the refreshments in Exec lounge throughout the day were drinks only and a jar of very small biscuits. Again, we have not experienced such a small choice in any other Exec lounge. The happy hour was ok with a good selection of food and snacks. Although the hotel is close to train, you have to jump the traffic to get there - bit tricky with suitcases, as cars can not enter the train station. There was absolutely nowhere to walk to, no restaurants nothing. They do however, offer a shuttle to local shopping mall. All in all it was to out of the way for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER L., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
J.c. P. Business - 14/02/2018
« Very nice except for precarious location »

A very nice hotel, with impeccable staff and polite climate. The problem is the access and the overall location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUAN F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Livio Solo - 14/02/2018
« Mr Zhao »

Mercue Makkasan Always have trouble travel to the near subway/bts. shuttle bus not on schedule, never have shuttle bus on schedule back to hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yu chau C., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Dr T. S. Couples - 14/02/2018
« Khun Stella and Khun Dodo extremly professional and helpful, »

great stay, small rooms and location a bit too far for a footpath but overall great value

Our hotel has responded to the review
Our hotel has responded to the review

Dear TONY S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Derrick Solo - 12/02/2018
« Enjoy staying during my trip »

Hotel staffs are very nice and very smooth for check-in and check-out. The room also very clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAK HO L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Apiwat N. Solo - 09/02/2018
« A good hotel, but an inconvenient location »

It seems that the hotel location is great as it is accessible by subway and airport rail link, which can lead you to the city center or Suvarnabhumi Airport. To my mind, it is not convenient at all to reach the hotel because it is not located near both subway and airport rail link stations. It is not possible to walk to the hotel, especially with luggage. It is also not a good idea to rely on the shuttle service of the hotel as it is scheduled every 30 minutes, and the pick-up and drop-off point is only at the subway station (but it is indicated on the hotel website that the hotel offers free shuttle services from/to the airport rail link Makkasan station, MRT Petchburi station, and Makkasan railway station). What's more, staff gave confused information regarding the service. In my opinion, the hotel would rather provide the exact location for the shuttle service than put an unrealistic marketing message on their website. However, the hotel is well-designed and quite new. Overall, it meets the standard of Mercure. Furthermore, there is massage service on the ground floor, which I would like to recommend because therapists are professional and prices are not too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear APIWAT N., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Chris L. Business - 07/02/2018
« Rooms were nice. »

The room facilities were nice and I have stayed there twice. However, the front desk needs more training in handling Platinum Guest. They seemed to be not sure. The breakfast meals in the lounge were below par. The hot items were cold even though it was put on a heating pan. Supposed to get a welcome drink coupon which was to be sent to my room but it never materialise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEI SAN L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Erik R. Solo - 07/02/2018
« Perfect stay »

Friendly staff Great location, easy to access from Makkasan station. Supherb breakfast buffet. Nice pool and lounge area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIK R., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Shawn R. Couples - 04/02/2018
« Fantastic hospitality »

This is my new home in Bangkok. I loved so much my stay this time. Service from the start to finish was exceptional. Conratulations mourad on having such a well trained fine tuned team

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAWN JOSEPH R., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Till Couples - 02/02/2018
« Pleasant stay. »

Check in process a bit slow due to the location of the room we requested. Staff polite and did their best to accommodate our request. Modern rooms with comfortable beds and plenty of choices both Western and Asian at breakfast. Check out process quick and efficient. The only downside of this hotel is the location (too far to walk with luggage from Petchaburi & Makkasan Stations). Whilst the shuttle service exists, it is hard to get to the hotel without using a taxi (we rang from Petchaburi station asking about this and were told to use a taxi). I will book another Mercure in Bangkok in the future, the only reason being the location of the Mercure Hotel Makkasan, there is nothing wrong with the hotel itself. Miss TK at Check In Desk was the most helpful and pleasant member of staff we dealt with during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TILL R., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

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