Hotel - Mercure Bangkok Makkasan
Mercure Hotel Mercure Hotel

Mercure Bangkok Makkasan

4.5/5 494 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Airport shuttle
    • DON MUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center.Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,042 reviews

Our guest reviews for Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 494 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Adithep T. Couples - 11/10/2018 AccorHotels certified review
« No special for members in special time »

I got only welcome drink from members benefit not be special in my special time with my anniversary that i have message in special request

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADITHEP T., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad BRAHMI General Manager

Business - 11/10/2018 TripAdvisor review
« Simplicity at its best »

A modern property with skyline and easy accessibility to the airport link and Metro. Room is well kept and clean. Hotel transport is available to the shopping district and the new CBD is within walking distance.

Sea Families - 10/10/2018 AccorHotels certified review
« Great Thank you. »

The staff were extremely professional and very supportive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEA C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Eric Business - 09/10/2018 AccorHotels certified review

It quite a deserted location with almost nothing surrounding it . Dark street . Surprising no tooth brush and toothpaste are provided. Room is clean and decent in size Music from an event at the event hall was travelling into the room , mainly the bass .. till early morning .

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHER GIM T., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad BRAHMI General Manager

Jang V. Couples - 07/10/2018 AccorHotels certified review
« Number one »

Just marvellous,keep it up guys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHANANTHIDA S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Anonymous Couples - 06/10/2018 AccorHotels certified review
« An island of tranquility in a busy city »

My wife and I and an amazing stay in this beautiful hotel. Although it was immaculately clean with a great room and facilities it was the staff who really made it special. Kanchana MEESA, Chernkwan PHUTHONG and the rest of the team. I had taken their names but have lost the piece of paper. However i would like to make special mention of the girls serving on level 10 restaurant, the reception staff and the head Chef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN ANNE S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Kenneth Families - 04/10/2018 AccorHotels certified review
« A Letdown »

Although I had completed my online registration, my room cards were not ready. My welcome biscuit pack was not provided until I asked ! The room safe was not functioning ! The conceige was most unhelpful and they were more intent on getting tips than anything else. There should be a fixed price to go to the airport from the hotel. The buggy (tuk tuk) to the station departure was at the discretion of the guys downstairs. They did not even tell us that there was shops and eateries below the MRT station! The VAN service to Central wasn't even mentioned till we looked at the Conceige table whilst waiting for our Grab transport ! Having the Massage Centre downstairs makes the Mercure brand look CHEAP. Relocate the massage centre and have more seats downstairs instead. For a brand new hotel, I was deeply disappointed with the level of service and how inconvenient it was to reach nearby places and all taxis were out to 'get the tourist.' That's the ugly side of Thailand ! Taxis must be regulated to only charge using the meter or be CHARGED or BANNED from driving taxis. VENTILATE the LIFTS and the COMMON CORRIDOR to the rooms ! Air is so stifling ! Honestly, a mistake to stay 4 nights here. Would have stayed at the Novotel next to Pratunam anytime. Apologies if I have been long winded or very curt with my remarks but as a seasoned traveller, I am utterly dissapointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THIAN TARK KENNETH C., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mourad BRAHMI General Manager

Daniel L. Couples - 03/10/2018 AccorHotels certified review
« Great Services »

Thank you to K. Boy & K. Jack to shuttle me to MRT station despite the non schedule timing. K. Boy was so kind enough to bring my luggage to the Airport link station. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel L. KWEK MIN, We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

L. H. Friends - 03/10/2018 AccorHotels certified review

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear H. L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Varat C. Couples - 03/10/2018 AccorHotels certified review
« Location with comfortness »

Good location nearby middle of downtown but quiet and comfort for sleep.adequate facility. Staff are nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VARAT D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Chanho Solo - 02/10/2018 AccorHotels certified review
« Cost effective hotel. »

Cost effective hotel. The restaurant food is not good, the shuttle bus needs more often to makkasan airport station

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHANHO H., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Sompong A. Solo - 02/10/2018 AccorHotels certified review
« It's always great at Mercure »

I always select Mercure as one of my favorite place to sty when i'm traveling

Our hotel has responded to the review
Our hotel has responded to the review

Dear SOMPONG A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Jessica D. Solo - 02/10/2018 AccorHotels certified review
« Great Relaxing Experience »

I had a great Experience staying at your hotel, my check in and check out was great. Please compliment Net and Dew for a professional and friendly service. At the Bar I had a great time and Experience and k. Boss and k.Beer were helpful , friendly and gave great customer service. Only issues was at Happy Hour not too many vegetarian items ..only 1 was available. And many non vegetarian items. So maybe add few more dishes. On arrival Net gave me 2pm checkout time but on the day I got 2 separate calls asking me when I'm checking out..or i have 12pm checkout time. 30mins of each other i got 2 calls. Please for future have accurate information on the system. But overall I had a great time. With recommend to family and friends. Thankyou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JESSICA D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the feedback you provide us about the communication, we will take immediate action to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Daniel S. Solo - 02/10/2018 AccorHotels certified review
« Thouroughly enjoyable »

It was a wonderful experience to stay with you

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

P. B. Friends - 30/09/2018 AccorHotels certified review
« A true representation of hospitality from the heart »

An outstanding experience from check in to check out . The front office staff was wonderful . Two people that stand out are Dew and Cherry for their extra effort to interact n understand their customer !the food was amazing . I must highlight that one of my reasons for selecting this hotel was the wine lounge and it more than met my expectation . I am used to good wine service here in America and this compared well. I could go on and on with how happy I was but I’ll just say I will be back to stay here and this time it will be for two weeks at least as this was my first visit to Thailand ! May others learn what totality of a good experience means from this wonderful establishment and crew !

Our hotel has responded to the review
Our hotel has responded to the review

Dear b. P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Anonymous Families - 28/09/2018 AccorHotels certified review
« The hotel is nice »

It worth the money

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIWEN F., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

N. C. S. Families - 27/09/2018 AccorHotels certified review
« Very nice, very comfortable »

The staff are nice and friendly, they provide us with extra blanket because i stay with my children. Nice environment. We like it very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHIN S. N., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mourad BRAHMI General Manager

Ivy Friends - 26/09/2018 AccorHotels certified review

Service is good, facilities are good, just the location is a bit inconvenient and the bed was so Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHIU HOI S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

Alison Solo - 24/09/2018 AccorHotels certified review
« Comfortable hotel »

Overnight stay, lovely room with great bed Staff welcoming and helpful Great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALISON B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mourad BRAHMI General Manager

Kamyar M. Business - 23/09/2018 AccorHotels certified review
« Excellent »

We spent about 3 days in the hotel, and I found the room clean & tidy with good service. Also we really enjoyed in the pool in the 10th floor when we swam under the rain!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamyar M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad BRAHMI General Manager

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