Hotel - Mercure Bangkok Makkasan
Mercure Hotel Mercure Hotel

Mercure Bangkok Makkasan

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4.0/5 301 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Airport shuttle
    • DON MUEANG (Paying)
    • SUVARNABHUMI (Paying)
  • Reception open 24 hours a day
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Our 180 comfortable rooms & suites are designed with a sophisticated and modern style including a touch of local Thai culture. All rooms offer a Smart TV, in-room safe, minibar, free WIFI and great views of Bangkok's city center.Executive Rooms and Suites are located on the uppermost floor, rooms are equipped with Espresso Machine and BOSE Bluetooth Speaker. Exclusive access to Executive Lounge with private breakfast, all day refreshments and evening cocktails.

  • 180 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WiFi in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 705 reviews

Our guest reviews for Mercure Bangkok Makkasan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 301 reviews
AccorHotels certified review
Colin L. Solo - 14/04/2018
« Great services »

First time staying at this hotel, the staff offered superb services. Especially there two ladies at checkin. Their helpful attitude have demonstrated the hospitality and professionalism.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin Chi Hang L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
B. H. C. Business - 12/04/2018
« Policy !!! »

Disappointed with the hotel policy.

AccorHotels certified review
Jarusthamaporn T. Couples - 09/04/2018
« Great experience »

Totally is the great experience in this hotel. Staff was helpful and kindness the people that checked us in were great staff next time i will be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JARUSTHAMAPORN T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
S B. Friends - 09/04/2018
« nice clean and friendly staff »

The staff are friendly and helpful. The restaurant has good menu and good service. The facilities are sufficient to stay even for a holiday. With the hotel shuttle to the airport train station, you can go to places easily. The message service in the hotel is very convenient with an affordable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUTANEE B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Nicholas C. Business - 08/04/2018
« Extremely Satisfied »

The stay in Mecure Makkasan have been exceptionally splendid where thanks for various staffs who provide excellent hospitality. Mr Zeng, Mr Pichet, Mr Dew and the staffs from the 10th floor lounge. I must say, this is a wining team. Wish them all the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NICHOLAS C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Rhylle M. Families - 05/04/2018
« Very good hotel »

Room and location was very good. Clean rooms and friendly staffs as well. We enjoyed our stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear MERLINDA MACARAEG, We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Jack Business - 04/04/2018
« New Shuttle service Van »

As afrequent guest here I was satisfied as usual and I am still impressed by the friendliness of staff wherever they work. With a new car or mini van now much better scuttle service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACK F. S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

TripAdvisor review
850geraldp Solo travel - 04/04/2018
« Near to Airport Rail Link »

The Concierge staff is very helpful. He offer me a ride to the train station although its not the allocated time slot for the free shutter service. He also offered to help to carry my luggage to the train station lift entrance. Its hard to find such a helpful staff nowadays. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 850geraldp, Greetings from Mercure Bangkok Makkasan! Thank you so much for taking the time to share your experience with us on TripAdvisor and rating us with the top score it is wonderful! I am really honored to see that your experience with us was so good! Thank you for your kind words concerning our team members, I will share them to all the team. Once again, thank you so much for your valuable feedback which will definitely help us improve to reach every guest’s satisfaction. We are looking forward to an opportunity to welcome you back to our hotel in the future. Sincerely, Mourad BRAHMI General Manager

AccorHotels certified review
Vivian Couples - 03/04/2018
« Good but can be better »

Hotel Staff were attentive and very helpful. Room was great. Only issue for the room was that there wasn't any place available to hang the hand towel for wiping our hands after washing our hands at the sink. As our room comes with lounge access, we tried out the lounge for a few times. The breakfast was the same throughout our stay with no change in the variety. The evening cocktail timing could have been longer instead of ending at 6:30pm. And, after that, no more lounge privileges. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SI YING T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Belén Friends - 02/04/2018
« Nice and clean »

The room was really nice and modern, hotel staff really polite. The pool was ok but it could be clean more often. The restaurant was nice, a bit pricey for Thailand but ok for a hotel, but we bought one breakfast that intoxicated us both.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ZARABOZO A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Tassanai B. Families - 02/04/2018
« Great Service and Value of Money »

Great Staff and excellent services

Our hotel has responded to the review
Our hotel has responded to the review

Dear TASSANAI B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Anonymous Families - 02/04/2018
« Nice stay, recent and confortable hotel »

new hotel modern nice pool good breakfast close to metro station staff very usefull

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIDIER R., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

TripAdvisor review
Couples - 31/03/2018
« Good Service and Price »

The hotel is situated a bit far away from the Makkasan Train Station and Metro Station. Though the hotel provided shuttle every half an hour, the service suspended at 6:30 p.m. The hotel was a new one put into commission less than one year. I stayed at a suite which was spacious and clean with a large and comfortable bed. Checking in and out were both smooth and efficient. I would appreciate it if the hotel management would convey my heartfelt gratitude to the Reception Staff Dew, Cherry, Yui and Boss. They were polite, efficient and helpful. Overall Speaking, this is a good hotel. I may come back on my next visit to Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wltam013, Greetings from Mercure Bangkok Makkasan! It was an absolutely pleasure having you here, thank you very much for sharing your nice review on TripAdvisor concerning your recent stay with us. We are pleased to read that your experience with us was so good! Also, it is nice to read that you appreciated our professional and friendly service, I will pass on your warm words to our team members, especially to Khun Dew, Khun Cherry, Khun Yui and Khun Boss, they will be very happy ! We are looking forward to welcome you back very soon. Sincerely, Mourad BRAHMI General Manager

AccorHotels certified review
Me Solo - 30/03/2018
« Great stay »

From the hotel, the staff to the food, it was a wonderful experience and stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A. ABDELRAHMAN, We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Yang Executive Assistant Manager

AccorHotels certified review
Bren Couples - 29/03/2018
« A Smooth Awesome experience »

I was very impressed with the staff attitude and service etiquette. They were very professional and I really appreciate their thoughtfulness in having me upgraded to your executive room for my wife and I . One feedback for you all,for the shuttle van service , it would be nice if it's 2-way ? As I feel having shuttle van service to and fro will be a lot more convenient for most of the guests. Your timetable for shuttle services can also be improved by having more frequencies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sin Siang O., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. Well noted on the shuttle service and we try to improve in the future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would appreciate if you can share experience on TripAdvisor to other travelers. We are looking forward to welcoming you back for next visit. Sincerely, Chris YANG Executive Assistant Manager

AccorHotels certified review
Manuel Solo - 27/03/2018
« amazing stay »

hotel is very nice in shape. Rooms are clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANUEL M., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris YANG Executive Assistant Manager

AccorHotels certified review
Ray P. Business - 26/03/2018
« Good stay at Mercure Makkasan »

The welcome by the front desk staff was very warm and friendly. The room was comfortable, clean and well appointed. I particularly enjoyed the dinner and breakfast buffets......all in all, an excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback and to know that you enjoy our dinner and our friendly service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris YANG Executive Assistant Manager

AccorHotels certified review
Nootchada C. Couples - 26/03/2018
« The hotel is located which easy for public transportation. »

Drop car at the hotel after check in and go to shopping area by MRT. Hotel is clean, staff is friendly and food is delicious (Lunch time, order A la carte). No shower cap which it's necessary for long hair.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOOTCHADA C., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. We are happy that you like our convenient location in center of Bangkok. Regarding shower cap, you can request from front desk or housekeeping if need. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, and we are looking forward to welcoming you next visit. Sincerely, Chris YANG Executive Assistant Manager

AccorHotels certified review
Anonymous Families - 26/03/2018
« Very friendly staff »

We were welcomed back by staff who looked after us on our previous visits.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID T., We very much appreciate your comments regarding your stay at the Mercure Bangkok Makkasan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris YANG Executive Assistant Manager

AccorHotels certified review
B B. Couples - 21/03/2018
« Basic accommodation, difficult to get to from makassan »

The stay was fine, the access from the station is not obvious and is in fact difficult, which involves dragging suitcases over a live train track!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TOM C., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Makkasan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chris Yang Executive Assistant Manager

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