Aparthotel Adagio Access Marseille Saint Charles 3 stars

TripAdvisor rating 3.5/5 496 reviews
Aparthotel Adagio Access Marseille Saint Charles
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Room 1

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Children's age
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Hotel extras

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Private indoor parking

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • MARSEILLE MARIGNANE
  • Early check-in/Late check-out
  • Boutique Gourmande
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio Access Marseille Saint Charles

23 rue Honnorat
13003
marseille
france

Tel: +33491075500

Fax: (+33)4/91075501

Contact email

Check-in from 15h00

Check out up to 11h00

  • RTM :   52 ST CHARLES

  • RTM :   1 ET 2 ST CHARLES

  • By plane

    MARSEILLE MARIGNANE At 25.2km / 15.66 miles - Shuttle paying

  • By boat

    GARE MARITIME At 2km / 1.24 miles

  • By train

    GARE SAINT CHARLES At 0.11km / 0.07 miles

GPS :43.304159, 5.381128

Our accommodations

Studio for two people

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Apartment with 1 bedroom for 4 people

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Apartment with 1 bedroom for 5 people

  • Max. number of persons: 5
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Our guest reviews for
Aparthotel Adagio Access Marseille Saint Charles

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

2,101 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

496 reviews

Very poor

Customer review rating 4.1/5

Alice Couples - 04/08/2019 AccorHotels review

We checked in at 9pm to find our room very smelly and almost intolerable. The toilet was dirty and had not been flushed, never mind being cleaned. We went to reception asking them to provide us another room or clean our room. The man at reception said that this was not possible. He had a small amount of room freshener which made very little difference to the smell. The floors were dirty and there were small bugs on the ceiling. We did not even want to put our suitcases down on the floor and kept our suitcases closed for fear of having insects going into them. It ruined our first night stay in Marseille! We tried to find another hotel to stay that night as we would have rather paid for another hotel than stay there that night but alas all hotels were booked up and we had no choice but to spend the night in this abysmal hotel! We understood that we were paying for basic accommodation but expected that it would at least be clean and relatively comfortable. The photos were incredibly deceptive and did not represent the true state of the rooms. We would never stay at this place nor recommend this place. In fact, we would strongly discourage anyone to stay here.

Dear AVINASH G., Thank you for your feedback following your recent stay with us. We are sorry for the inconveniences you encountered during your stay at our aparthotel. Rest assured that the necessary steps will be implemented to improve the quality of the services mentioned. We will do everything within our power to ensure that you receive a better welcome in the future. Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

Very clean hotel, well located if you need to take the train

Customer review rating 4.1/5

Vivian D. Couples - 29/07/2019 AccorHotels review

The hotel was clean, nicely airconditioned, very quiet considering it is near the train station, literally next door to the train station. The staff was welcoming and allowed us to leave our luggage since we arrive before check in. They had a little stand with lemonade which I thought was charming. And we took the breakfast for 9 euros each to save us time. It was perfect. The room was fine, carpeted, clean. It even had a little kitchen which we did not use.

Dear VIVIAN HA VI D., Thank you very much for your comments following your stay at the aparthotel Adagio AccessMarseille Saint Charles. We are happy to hear that you enjoyed it. We would love to see you back at the Adagio AccessMarseille Saint Charles very soon and thank you for your recommendations. Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

Best Location

Customer review rating 4.1/5

Mm Couples - 27/07/2019 AccorHotels review

The location of this hotel is very convenient for any transportation. The room is clean. Because of the kitchen facilities, we can cook with local food.

Dear MIEKO M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Looking forward to seeing you again! Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

convenient stay

Customer review rating 4.1/5

Jo Solo - 20/07/2019 AccorHotels review

Good location close to the train station. Also close to the bus station for catching a bus to Aix en Provence. There is also a bus stop nearby for the bus 82S that goes to the beach, Plage Catalan.

Dear JODIE N., Thank you so much for your recommendation; what a great reward for all the team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

Good Friendly experience

Customer review rating 4.1/5

Anonymous Solo - 08/07/2019 AccorHotels review

Staff was friendly, helpful and pleasant surprised with the level of English

Dear KIM S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. Thank you for that very positive and encouraging comment for all our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

An excellent stay.

Customer review rating 4.1/5

Mohamed Families - 05/07/2019 AccorHotels review

Extremely efficient and helpful staff,I will certainly come back again. Very polite and willing to assist in every situation. Well done,continue.

Dear MOHAMED NACER S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. Thank you for your comment. We are so pleased to hear that you were happy with your stay! Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

Welcoming staff, relaxed stay clean surroundings.

Customer review rating 4.1/5

John S. Solo - 01/07/2019 AccorHotels review

Charles was both professional and friendly, and only too happy to help with my enquiries. The appartment was both clean and spacious, and had excellent facilities for cooking. All recption staff were helpful and inviting. I would recommend the hotel and will be visiting again soon.

Dear JOHN S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. I am delighted to learn that you enjoyed your stay with us so much and hope that we will see you again very soon! Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

地段危险不卫生,前台态度恶劣

Customer review rating 4.1/5

Sieon Families - 26/06/2019 AccorHotels review

That is the most worst experience these years with Accor. The girl at front desk is totally arrogant with supercilious look agaist guest. No room no help at all.

Dear SIYANG Z., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We sincerely hope to be able to welcome you back in order to leave you with a more than favourable impression. Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles
Customer review rating 4.1/5

S. Friends - 05/06/2019 AccorHotels review

Excellent location next to train station Helpfil staff

Dear HUI CHIN S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles

perfect!

Customer review rating 4.1/5

Anonymous Friends - 29/05/2019 AccorHotels review

Thanks to Alexis. I was able to stay in a comfortable hotel because of him. If I go to Marseilles next time, I will stay here, and the reason for my choice is Alexis.

Convenient stay for my needs

Customer review rating 4.1/5

Joelle Solo - 16/05/2019 AccorHotels review

the location was great for me, by the side of St Charles station so no need to call upon taxi drivers services. I just walked there. The metro also departed from there to le Vieux Port however I walked there most days. The small kitchen was also very convenient for my short stay.

Dear JOELLE B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M, Assistante de direction à l'Adagio Access Marseille St Charles

The hote does not look like what’s presented in the photo,very disappointed

Customer review rating 4.1/5

Liz C. Friends - 07/05/2019 AccorHotels review

We arrived late, not enough sets of towels and given wet and weared yellowish towels and the room is outdated with carpets filled with crumbs and dirts

Dear YUET YING C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles

Thank you very much ,Alexis

Customer review rating 4.1/5

Chorongpark Couples - 27/04/2019 AccorHotels review

Alexis is a perfect employee.

Dear CHORONG P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez, Assistante de direction à l'Adagio Access Marseille St Charles

A simple hotel but clean and with everything essential. I recommend it!

Customer review rating 4.1/5

Eva Families - 22/04/2019 AccorHotels review

Just a short one-night stay because of a very late arrival with the train. Due to the perfect location next to the train station it was the perfect solution for the first night!

Dear JULIA F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez, Assistante de direction à l'Adagio Access Marseille St Charles

Good place close to train station

Customer review rating 4.1/5

Sharon Couples - 15/04/2019 AccorHotels review

Friendly staff. Great omelette freshly made!

Dear SHARON C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles

Correct

Customer review rating 4.1/5

P. Business - 28/03/2019 AccorHotels review

Normale

Dear FREDERIC , We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles
Customer review rating 4.1/5

Sally H. Couples - 12/03/2019 AccorHotels review

We enjoyed our stay. The staff were helpful and friendly. The room was clean and warm. Our only complaint was that the dish in the bottom of the microwave did not fit, it did not revolve, and thus we were unable to cook our food properly.

Dear SALLY H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles

Easy quick stopover

Customer review rating 4.1/5

Patrick Solo - 05/03/2019 AccorHotels review

Positive. The room was basic but well priced. My request for a bath was accommodated, which I greatly appreciated. The staff were warm and friendly.

Dear PATRICK W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaelle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles.

RAS

Customer review rating 4.1/5

Abbas Business - 25/02/2019 AccorHotels review

RAS

Dear ABDELLATIF L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaelle M- Assistante de direction à l'Adagio Access Marseille St Charles
Customer review rating 4.1/5

Pritam Couples - 19/11/2018 AccorHotels review

Staff was friendly and helpful. Location was great if you’re are coming and going by train. Comfortable bed very spacious and nice layout.

Dear PRITAM S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M.- Assistante de direction à l'Adagio Access Marseille St Charles
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