Aparthotel Adagio Access Marseille Saint Charles 3 stars

TripAdvisor rating 3.5/5 478 reviews
Aparthotel Adagio Access Marseille Saint Charles
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Room 1

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Hotel extras

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Private indoor parking

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • MARSEILLE MARIGNANE
  • Early check-in/Late check-out
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio Access Marseille Saint Charles

23 rue Honnorat
13003
marseille
france

Tel: +33491075500

Fax: (+33)4/91075501

Check-in from 15h00

Check out up to 11h00

  • RTM :   52 ST CHARLES

  • RTM :   1 ET 2 ST CHARLES

  • By plane

    MARSEILLE MARIGNANE At 25.2km / 15.66 miles - Shuttle paying

  • By boat

    GARE MARITIME At 2km / 1.24 miles

  • By train

    GARE SAINT CHARLES At 0.11km / 0.07 miles

GPS :43.304159, 5.381128

Our accommodations

Studio for two people

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Apartment with 1 bedroom for 4 people

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Apartment with 1 bedroom for 5 people

  • Max. number of persons: x5
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk(...)

Our guest reviews for
Aparthotel Adagio Access Marseille Saint Charles

100% genuine reviews from our guests

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AccorHotels Rating 4.1/5

1,957 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

478 reviews

Convenient stay for my needs

Customer review rating 4.1/5

Joelle Solo - 16/05/2019 AccorHotels certified review

the location was great for me, by the side of St Charles station so no need to call upon taxi drivers services. I just walked there. The metro also departed from there to le Vieux Port however I walked there most days. The small kitchen was also very convenient for my short stay.

Dear JOELLE B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M, Assistante de direction à l'Adagio Access Marseille St Charles

The hote does not look like what’s presented in the photo,very disappointed

Customer review rating 4.1/5

Liz C. Friends - 07/05/2019 AccorHotels certified review

We arrived late, not enough sets of towels and given wet and weared yellowish towels and the room is outdated with carpets filled with crumbs and dirts

Dear YUET YING C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles

Thank you very much ,Alexis

Customer review rating 4.1/5

Chorongpark Couples - 27/04/2019 AccorHotels certified review

Alexis is a perfect employee.

Dear CHORONG P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez, Assistante de direction à l'Adagio Access Marseille St Charles

A simple hotel but clean and with everything essential. I recommend it!

Customer review rating 4.1/5

Eva Families - 22/04/2019 AccorHotels certified review

Just a short one-night stay because of a very late arrival with the train. Due to the perfect location next to the train station it was the perfect solution for the first night!

Dear JULIA F., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Martinez, Assistante de direction à l'Adagio Access Marseille St Charles

Good place close to train station

Customer review rating 4.1/5

Sharon Couples - 15/04/2019 AccorHotels certified review

Friendly staff. Great omelette freshly made!

Dear SHARON C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles

Correct

Customer review rating 4.1/5

P. Business - 28/03/2019 AccorHotels certified review

Normale

Dear FREDERIC , We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles
Customer review rating 4.1/5

Sally H. Couples - 12/03/2019 AccorHotels certified review

We enjoyed our stay. The staff were helpful and friendly. The room was clean and warm. Our only complaint was that the dish in the bottom of the microwave did not fit, it did not revolve, and thus we were unable to cook our food properly.

Dear SALLY H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de direction à l'Adagio Access Marseille St Charles

Easy quick stopover

Customer review rating 4.1/5

Patrick Solo - 05/03/2019 AccorHotels certified review

Positive. The room was basic but well priced. My request for a bath was accommodated, which I greatly appreciated. The staff were warm and friendly.

Dear PATRICK W., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaelle Martinez - Adjoint de direction à l'Adagio Access Marseille St Charles.

RAS

Customer review rating 4.1/5

Abbas Business - 25/02/2019 AccorHotels certified review

RAS

Dear ABDELLATIF L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaelle M- Assistante de direction à l'Adagio Access Marseille St Charles
Customer review rating 4.1/5

Pritam Couples - 19/11/2018 AccorHotels certified review

Staff was friendly and helpful. Location was great if you’re are coming and going by train. Comfortable bed very spacious and nice layout.

Dear PRITAM S., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M.- Assistante de direction à l'Adagio Access Marseille St Charles

Comfortable

Customer review rating 4.1/5

Sandra Families - 11/11/2018 AccorHotels certified review

Everything very clean

Dear SANDRA T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle.M - Adjoint de direction à l'Adagio Access Marseille St Charles

Comfortable and accomodating

Customer review rating 4.1/5

Lucy Friends - 06/11/2018 AccorHotels certified review

We originally booked an air bnb which got cancelled last minute. So we were searching for a hotel at 10pm at night, we met friendly staff at the other adagio hotel in marseille however it was fully booked for the night, despite this they called & checked to see if there was availability in this hotel, which there was. The staff members were extremely helpful & friendly despite our annoying arrival time at 11pm. The man at the front ensured that both our rooms were on the same floor & next to each other. Extremely helpful staff that turned our stressful experience around and into a very positive trip. Would highly recommend to many people.

Dear LUCY E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

We enjoyed aour stay, the staff were very helpful and we liked the features of the apartment and the Aparthotel.

Customer review rating 4.1/5

Francis B. Couples - 23/10/2018 AccorHotels certified review

We enjoyed the convenient location to the train station and our apartment was quiet and spacious enough to be comfortable. Our suggestions for improvement are minor. We would have appreciated a hair dryer in the apartment, along with an electric kettle for boiling water and a small broom and dustpan to help keep the apartment tidy during our stay. We also would have appreciated a larger supply of toilet paper.

Dear FRANCIS B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Acceptable

Customer review rating 4.1/5

Anonymous Solo - 11/10/2018 AccorHotels certified review

Acceptable.

Dear HELEN C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Horrible- AC was out, no repair or partial refund, lights in building going off due to testing

Customer review rating 4.1/5

Karen C. Friends - 11/10/2018 AccorHotels certified review

The AC was out. We notified the front desk, & ask for a different room. They claimed they didn't have another room. The man we notified made us wait a couple of hours, saying he would call us back about every 15 min to see if it came on. Of course it didn't & he didn't call when he said he would. We would have to call down again. We again ask for different accommodations or a partial refund. He finally brought us up a fan that was dilapidated, very noisy, & wouldn't oscillate. We worked on the fan enough to get it on the low speed, but did nothing to cool the room or to cool us off. When the fan was increased in speed it was so noisy you couldn't even stay in the same room with it. We again ask for a partial refund in the morning after a horrible hot humid night with little sleep. We were so uncomfortable, sticky, & did not enjoy our stay. We were entitled to either another room with AC or at least a partial refund is all we ask for. The young man that had checked us in the night before said they were not being able to give any refunds, even partial, because we booked it through Travelocity. However, he would send me an email to start the process through Travelocity. Of course that didn't happen. Also they were having some kind of testing in the hotel. Every time we tried to leave the room & go into the hallway, it was completely dark, & spooky. They said it was just going to be a few minutes, but it was repeated several times for at least 15-20 minutes at a time. It was really dark, & we used our flashlight on our phones to find the way down the hallway.

Dear KAREN C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

One night,

Customer review rating 4.1/5

P G. Couples - 05/10/2018 AccorHotels certified review

Only stayed one night was ok.

Dear, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

rude people at receptiom when arrived

Customer review rating 4.1/5

Anonymous Families - 04/09/2018 AccorHotels certified review

person at reception was rude and arrogant when we arrived

Dear YOUCEF, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. KHARIF – Deputy Manager Adagio Access Marseille Saint Charles

Excellent value for money, not so the location

Customer review rating 4.1/5

Anonymous Solo - 26/08/2018 AccorHotels certified review

Anyway, in terms of transportation, it is the best choice in the city. A suggestion to the Hotel Management: In all the good hotels, staff members wear badges with their names to facilitate communication. Why Adagio access in Marseille should be different?

Dear NIKOLA, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. KHARIF – Directeur Adjoint à l’Adagio Access Marseille Saint Charles
Customer review rating 4.1/5

Anonymous Couples - 19/08/2018 AccorHotels certified review

The room was not very nice. We stayed in a Adagio hotel in Brussels where the room was an order of magnitude more wellcoming/lively.

Dear STEFAN, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. KHARIF – Deputy Manager Adagio Access Marseille Saint Charles

Friendly service

Customer review rating 4.1/5

Anonymous Solo - 21/07/2018 AccorHotels certified review

I was traveling alone on a budged and schedule. When I arrived I found out that my reservation through a hotel booking website had been cancelled against the policies and procedures. It was a mistake and the providers part. However the staff was very friendly and they called the provider for me and made a new reservation for the same prize. My room was nice, clean and had all the basics for my stay. Even though the room faced the rail station it was not loud. I slept well. Breakfast was poor, due to my allergies I could not eat much. But for me it was free so that was nice. I would recommend this place for someone who needs to be close to the buss and train station.

Dear KIRSI-MARIA N., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie G., General Manager Access Marseille Saint Charles
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