Hotel - Aparthotel Adagio Access Marseille Saint Charles
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio Access Marseille Saint Charles

3.5/5 439 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 58.00 EUR Non member rate
From 55.10 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MARSEILLE MARIGNANE
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)

Catering

  • Breakfast

Business services

  • Copy/print service available
See all services

Our apartments

  • 127 apartments
  • 100% non-smoking hotel
  • 13 apartments for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.1/5 AccorHotels Rating 1,764 reviews

Our guest reviews for Aparthotel Adagio Access Marseille Saint Charles

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 439 reviews
Sandra Families - 11/11/2018 AccorHotels certified review
« Comfortable »

Everything very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRA T., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle.M - Adjoint de direction à l'Adagio Access Marseille St Charles

Lucy Friends - 06/11/2018 AccorHotels certified review
« Comfortable and accomodating »

We originally booked an air bnb which got cancelled last minute. So we were searching for a hotel at 10pm at night, we met friendly staff at the other adagio hotel in marseille however it was fully booked for the night, despite this they called & checked to see if there was availability in this hotel, which there was. The staff members were extremely helpful & friendly despite our annoying arrival time at 11pm. The man at the front ensured that both our rooms were on the same floor & next to each other. Extremely helpful staff that turned our stressful experience around and into a very positive trip. Would highly recommend to many people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LUCY E., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Francis B. Couples - 23/10/2018 AccorHotels certified review
« We enjoyed aour stay, the staff were very helpful and we liked the features of the apartment and the Aparthotel. »

We enjoyed the convenient location to the train station and our apartment was quiet and spacious enough to be comfortable. Our suggestions for improvement are minor. We would have appreciated a hair dryer in the apartment, along with an electric kettle for boiling water and a small broom and dustpan to help keep the apartment tidy during our stay. We also would have appreciated a larger supply of toilet paper.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANCIS B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Anonymous Solo - 11/10/2018 AccorHotels certified review
« Acceptable »

Acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Karen C. Friends - 11/10/2018 AccorHotels certified review
« Horrible- AC was out, no repair or partial refund, lights in building going off due to testing »

The AC was out. We notified the front desk, & ask for a different room. They claimed they didn't have another room. The man we notified made us wait a couple of hours, saying he would call us back about every 15 min to see if it came on. Of course it didn't & he didn't call when he said he would. We would have to call down again. We again ask for different accommodations or a partial refund. He finally brought us up a fan that was dilapidated, very noisy, & wouldn't oscillate. We worked on the fan enough to get it on the low speed, but did nothing to cool the room or to cool us off. When the fan was increased in speed it was so noisy you couldn't even stay in the same room with it. We again ask for a partial refund in the morning after a horrible hot humid night with little sleep. We were so uncomfortable, sticky, & did not enjoy our stay. We were entitled to either another room with AC or at least a partial refund is all we ask for. The young man that had checked us in the night before said they were not being able to give any refunds, even partial, because we booked it through Travelocity. However, he would send me an email to start the process through Travelocity. Of course that didn't happen. Also they were having some kind of testing in the hotel. Every time we tried to leave the room & go into the hallway, it was completely dark, & spooky. They said it was just going to be a few minutes, but it was repeated several times for at least 15-20 minutes at a time. It was really dark, & we used our flashlight on our phones to find the way down the hallway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

P G. Couples - 05/10/2018 AccorHotels certified review
« One night, »

Only stayed one night was ok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yannis.K - Adjoint de direction à l'Adagio Access Marseille St Charles

Anonymous Families - 04/09/2018 AccorHotels certified review
« rude people at receptiom when arrived »

person at reception was rude and arrogant when we arrived

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOUCEF, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. KHARIF – Deputy Manager Adagio Access Marseille Saint Charles

Anonymous Solo - 26/08/2018 AccorHotels certified review
« Excellent value for money, not so the location »

Anyway, in terms of transportation, it is the best choice in the city. A suggestion to the Hotel Management: In all the good hotels, staff members wear badges with their names to facilitate communication. Why Adagio access in Marseille should be different?

Our hotel has responded to the review
Our hotel has responded to the review

Dear NIKOLA, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. KHARIF – Directeur Adjoint à l’Adagio Access Marseille Saint Charles

Anonymous Couples - 19/08/2018 AccorHotels certified review

The room was not very nice. We stayed in a Adagio hotel in Brussels where the room was an order of magnitude more wellcoming/lively.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEFAN, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, M. KHARIF – Deputy Manager Adagio Access Marseille Saint Charles

Anonymous Solo - 21/07/2018 AccorHotels certified review
« Friendly service »

I was traveling alone on a budged and schedule. When I arrived I found out that my reservation through a hotel booking website had been cancelled against the policies and procedures. It was a mistake and the providers part. However the staff was very friendly and they called the provider for me and made a new reservation for the same prize. My room was nice, clean and had all the basics for my stay. Even though the room faced the rail station it was not loud. I slept well. Breakfast was poor, due to my allergies I could not eat much. But for me it was free so that was nice. I would recommend this place for someone who needs to be close to the buss and train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRSI-MARIA N., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie G., General Manager Access Marseille Saint Charles

Anonymous Friends - 08/07/2018 AccorHotels certified review

Alles Tip Top

Our hotel has responded to the review
Our hotel has responded to the review

Dear BERND H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement Emilie Guisset Adagio Access Marseille Saint Charles

Johanna B. Couples - 25/05/2018 AccorHotels certified review
« cheap & pleasurable :) »

we're happy we got a decent hotel 2min walk from the central train station, made it uncomplicated to arrive and part (in-between we were travelling around in provence, windows are very good, so you don't hear the trains). fast elevator, quick and warm welcome and check in, clean rooms and basic tools for cooking a small meal. big plus also the bathtub :) thank you also to the humorous warm-hearted worker at the desk, alexis, was a relief after a long travel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHANNA B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Guisset Adagio Access Marseille Saint Charles

I. B. M. Solo - 09/05/2018 AccorHotels certified review
« Satisfait »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie G., General Manager Adagio Access Marseille Saint Charles

Anonymous Couples - 01/05/2018 AccorHotels certified review
« It was a good stay, room was a little 'tired'. »

Good stay, good staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLIVE M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle M., Assistante de Direction

Cesar I. Business - 04/04/2018 AccorHotels certified review
« Good experience »

The first room was not in the proper conditions but the personal was very polite and change me to another room where everything was perfect. Train station is a little bit noisy, particularly during the week...

Our hotel has responded to the review
Our hotel has responded to the review

Dear CESAR I., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle L, Assistante de Direction

T. Couples - 27/03/2018 AccorHotels certified review

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Aparthotel Adagio access Marseille Saint-Charles. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Gaëlle L., Assistante de Direction

Ax Couples - 21/02/2018 AccorHotels certified review
« Pleasant stay »

Good location, very friendly staff, well equipped apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AIDONG X., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle L., Assistante de Direction

Asim Solo - 17/02/2018 AccorHotels certified review
« Good value stay »

Well located apartments just a few steps from the train station, staff were friendly and helpful and the apartment itself was well appointed and had good soundproofing so the noise from trains was not an issue. The only issue I had was that the electrical fusebox in the apartment made a constant humming noise which meant I needed to use earplugs to sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASIM A., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle L., Assistante de Direction

Erika Couples - 05/02/2018 AccorHotels certified review
« Clean & comfortable »

Lovely staff, comfortable room & good cooking facilities. Very close to railway station but not noisy. The area around is not great, but very convenient to the station for bus & train.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIKA B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle L., Assistante de Direction

Wael H. Families - 01/01/2018 AccorHotels certified review
« Good hotel »

The reception was available 24 hrs and The accomodati was good offering best solution for you. The breakfast was good with reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wael H., I appreciate your comments regarding your stay in our Aparthotel Adagio access Marseille Saint-Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. Yes we do not have a mini bar into our apartments, but we have near the reception a fresh drink dispenser. Our reception is available 24/24h, as you said, for any questions. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, Nadia Assistante de Direction

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 58.00 EUR Non member rate
From 55.10 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates