Hotel - Aparthotel Adagio Access Marseille Saint Charles
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Adagio access Hotel

Aparthotel Adagio Access Marseille Saint Charles

23 rue Honnorat 
13003  MARSEILLE
FRANCE

331 reviews
TripAdvisor Rating Based on 331 reviews
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • MARSEILLE MARIGNANE

Business services

  • Copy/print service available
See all services

Our apartments

  • 127 apartments
  • 100% non-smoking hotel
  • 13 apartments for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.1/5 AccorHotels Rating Based on 1,084 reviews

Our guest reviews for Aparthotel Adagio Access Marseille Saint Charles

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 331 reviews
AccorHotels certified review
Cam Couples - 08/08/2017
« Reasonable  »

It was reasonable. It was not clear in the website about the fees that needed to check availability and pay regarding the parking. They did not have adaptor to support people from outside of France.

AccorHotels certified review
Den H. Friends - 21/07/2017
« good concept - hotel with kitchen - all in one »

Good location and clean

AccorHotels certified review
Milan Friends - 15/07/2017
« Aparthotel Adagio access Marseille Saint Charles  »

Super poloha do centra , parkovisko, kvalitná Wifi

AccorHotels certified review
Anonymous Business - 06/07/2017
« Comfortable hotel with extremely nice staff »

Everything worked well, the room was good and location excellent. The best feature was the staff, who were very nice and helpful.

AccorHotels certified review
Kelly Couples - 06/07/2017
« Ok..love so close to station.. »

Would have preferred a jug to make a hot drink with...coffee perk not really useable

AccorHotels certified review
Ricardo Business - 30/06/2017
« Good, except for the bathroom »

The overall in the hotel is good. However the shower is not working properly water flows from hose and faucet at the same time, so huge water waste. Also, in the last day, water stopped being hot...

AccorHotels certified review
Derek P. Families - 12/06/2017
« Somewhere I do not wish to stay again. »

It was in no way the Accor experience that I am used to.

AccorHotels certified review
Dean Friends - 29/05/2017
« Better than I thought  »

Room was better than expected . Useful kitchen facility. Not the best parking but always difficult in any city centre . Staff very helpful . Great if arriving by train.

AccorHotels certified review
James P. Friends - 27/05/2017
« Our confirmation was not honored. Some of us were billed ahigher price at the hotel. »

The rooms were adequate but the extra billing offended us, especially when we provided written confirmation of our reservation. We were accused of booking our rooms at different times which was patently untrue.

AccorHotels certified review
Francine P. Friends - 23/05/2017
« Frustrating »

We had rented 6 rooms all in the same time and all at the same price. When we arrived, 2 of the rooms were 172 EUR, some at 163 Euro And some at 164 euro. I asked 3 different person to explains why that was the case and was told that we rented the rooms at different times. We rented all the rooms at the same time. All the rooms were booked at 163 euro. We expect to be reimbursed for excess billing. We have documentation confirming these claims and presented same but we're still over billed. Francine Percy

AccorHotels certified review
Anonymous Families - 12/04/2017

It was very nice experience. Staff was very welcoming and helpful. Using English language with hotel staff was very convenient for us. Rooms and bed lining were clean and tidy. The problem of water logging in the sink was resolved by the staff quickly. Sometimes supply of food items, fruits, etc. in the breakfast was short. The location of the hotel was very convenient. Overall we enjoyed our stay very much.

AccorHotels certified review
Anonymous Families - 23/03/2017

There was some problem with Agoda through booking. The receptionist was very courteous though. I had to wait for 2.5 hrs to check in as the booking missed to show my 5yrs old kid. So Accor considers even 1 month old as an adult and I should have got the 4 adults room instead of the studio that was given as option while booking. I was ok with the studio though as my kid doesn't sleep separate yet. But after all the wait Agoda accepted the gap and took care of it. we were given the same studio which I didn't understand how and why we waited for 2+hrs then? After all that set and done the day before I checked out since i was leaving early I made sure no payment pending from the reception. The next day while I dropped the key I checked again and initially the receptionist said all is ok. Then he said I have not paid for room and then city tax. Oh it was a bitter experience to again explain everything and then he searched somewhere to get details. Finally he said city tax is pending all this at the time of checkout where i had to leave for my flight. Inspite of multiple checks to ensure that last moments delay avoided i had to go through all of this. I would not like to use the hotel or the group anytime.

AccorHotels certified review
Anonymous Solo - 16/03/2017

Poor wifi, poor water pressure, no hot water in the evenings, checkout 11 AM (not noon as the standard), my room was not services on the 2nd day (it should have been since I stayed only 2 nights)

AccorHotels certified review
Anonymous Couples - 05/11/2016

The location is good. Super easy to find right next to the train station. The room was great! Clean, nothing was broken. The people at the reception were friendly and helpful. Had also off topic chats with them. Really friendly. The breakfast was really poor. would not book it again.

AccorHotels certified review
Anonymous Families - 19/10/2016

Room is good for 4 of us but the floor is very dirty. Aircon do not heat well. Kitchenware is a bit dirty. Surrounding of this hotel not good.

TripAdvisor review
OKomon Family - 18/10/2016
« Reasonable aparthotel with good location but not good on surrounding »

The room is fine for 4 of us with 1 dbl bed and 2 sofa bed. The floor is very dirty if you do not wear shoes inside the room you will find your feet is fully black and they do not give free samdal. The small kitchen is fine for us can cook a small meal but you need to clean everything yourselves and we are unlucky that the guest using them before us not clean them well. It locate very near train statoon but not easy to access and convenient for car. The surrounding in the hotel area is look unsafely due to a lot of unfriendly people. From hotel can walk to tourist area and also take subway too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Okomon, Thank you for asking the time to share your comment about your rencent stay in Adagio Access Marseille Saint Charles. I am very sorry that you did not enjoyed your stay with us on this occasion, I will pass on your comments to the rest of the team. I hope we will have the pleasure to welcome you back soon. Best Regards,

AccorHotels certified review
Anonymous Couples - 10/09/2016

Room had what we needed with a great view. Staff were friendly and professional. Why no recycling though?

AccorHotels certified review
Anonymous Families - 06/09/2016

very convenient location, 4 rooms suited requirements of me and my family perfectly

TripAdvisor review
chimpers3AQ Family - 04/09/2016
« convenient »

hotel is conveniently situated by train station and bus stops. Family went to the beach by regular city bus. Reception clerk was helpful and provided key to underground car park (9 euro fee per night).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Marseille Saint Charles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 03/09/2016

Excellent in every way. Our concierge Alexis was superb throughout our stay

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