Hotel - Aparthotel Adagio access Saint Louis Bâle
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Saint Louis Bâle

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3.5/5 388 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • BALE MULHOUSE
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Laundromat
    • Ironing room

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Our apartments

  • 100 apartments
  • 100% non-smoking hotel
  • 7 apartments for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
Our apartments fittings
4.1/5 AccorHotels Rating Based on 875 reviews

Our guest reviews for Aparthotel Adagio access Saint Louis Bâle

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 388 reviews
AccorHotels certified review
Anonymous Business - 07/06/2018
« very good »

I personnally did not stay at the hotel, but reserved rooms to accomodate visitors coming for a meeting. The person I met was friendly and facilitated the reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHARMA NOVARTIS, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Maria Business - 16/05/2018
« not better »

i have one night, the room was dirty and the personal of the hotel don't speak english except one girl. i don't recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIDIA F., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding our staff, we inform you that they speak all English. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Thomas H. Families - 14/05/2018
« Good hotel but service wasn’t good »

The room service was bad. It says in the book that there will be room service but there wasn’t any, the bed wasn’t made at all. The bathroom was a mess, I had to go down and toilet paper from reception. The fan was full of dust and every time it was turn on the dust flew everywhere. The table was broken, when I say down on the chair to sit at the table, it would wabble. The pool was out of service and I wasn’t told before arrival. The amount on money I spent in this hotel I would expect a better service. I wasn’t happy with service

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS HOPKINS, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Fromamsterdam Couples - 14/05/2018
« fromams »

Had to switch rooms as toilet did not work in first one. Worked fine in second, GREAT bed, good sleeping. Perfect location - walking distance to center, plenty of restaurants in area, and right off the highway to go to Switzerland.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Ca Friends - 02/05/2018
« Refreshing »

Good customer service. All staff tried best to help despite language barriers. Sweet touch to provide refreshment upon arrival. Brillant location, making trip affordable. Liked use of hotel pool and towels provided at pool. Very handy airport shuttle.(just label the taxis so easier to find) Our location of room opposite elevator not so good as noise of people exiting awoke us- threat of extra charges for not emptying trash, cleaning surgaces not so relaxing, cost of breakfast high so we skipped and went to delicous bakery across street. Overall, great exeprience and would recomnend as cheap alternative to basel accomadation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Julio M. Business - 24/04/2018
« Basic service »

I paid for the daily cleaning service and one day it wasn’t done. The desk person informed me that a refund will be done, but in the last day another desk person didn’t know about it and even tried to find a solution “because her supervisor has already went home”. Poor options at breakfast. Delay in free transport to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIO CESAR MR MONTALVAN, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Sylvia Friends - 21/04/2018
« Ideal for overnight stay before early flight from Basel »

Efficient welcome, clean environment, friendly staff, comfortable beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYLVIA WILKINSON, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Jonna Couples - 18/04/2018
« Very comfortable, Big balcony »

Nice Big room with balcony. Friendly staff and excelent location. Kitchen ok, lacks utensilies though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONNA HAUGE, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Davey Families - 12/04/2018
« Great Staff »

The staff was amazing, kind, patient, knowledgeable of the area, and very happy To help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID ZIMRING, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Steve Families - 06/04/2018
« Shuttle Bus Lies »

Shuttle Bus was promised. Never arrived and then I was lied to that it was stuck in traffic at 04:30 in the morning!!! Made it very stressful at the airport. I was shouted at by immigration because we had to go to the front of the queue not to miss our flight.

AccorHotels certified review
Stephen Friends - 23/03/2018

Everything was fine. Happy to discover tha5 there is a complimentary airport shuttle back to the airport. Want to come back I think Easy Jet is the only way to get to that airport. Since they made my flight very difficult I won’t be flying with them again as they like to charge for duty free contents.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN SCHONGUT, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Klaus Business - 22/03/2018
« Good »

Good service getting to the hotel with shuttle, although delayed at arrival

Our hotel has responded to the review
Our hotel has responded to the review

Dear KLAUS RASMUSSEN, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Helena Business - 21/03/2018
« Very pleasant stay, comfortable appartment, nice french breakfast »

The apartment was comfortable, the breakfast was nice, with fresh croissants, the staff was very nice and helpful. It's situated near the terminus of tram 11 which goes to Basel city center, so it's handy if one wants to visit it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELENA H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
G. Business - 05/03/2018
« It was nice »

the apartment that i booked the last time was big enough and spacious. Unfortunately the heater was turned off and i could not turned it on in the living room but only in the bedroom so I felt cold.It was the very cold period in Saint Louis with -10 degrees so the apartment in the evening was not warm enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Ilya Couples - 06/02/2018
« Good enough stay near Basel »

The room and facilities are ok, shuttle to the airport in time. Shower could be more comfortable. Price is reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILYA SINITSKY, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Anonymous Business - 29/01/2018
« Clean, quiet, comfortable suite and very friendly staff. »

Extremely pleasant for an extended stay. Very conveniently located, excellent facilities and quite restful. I found myself looking forward to returning to my comfortable and quiet room at the end of each long day. You are providing a wonderful service and I hope that you continue!

AccorHotels certified review
Rami M. Business - 27/01/2018
« Great value but with room to improve »

Overall good experience: good value for money, professional and friendly staff. Some ideas to improve below: -Towels start stinking after 2 use. Please wash them at higher temperature (min. 60 degree C). -WiFi is unsecured and, thus, not usable for business communication. -WiFi is slow and the premium is complicated and unreliable although doesn't seem to be faster. -Swimming pool opens at 10 am. Why not earlier for before work swim? -Room 215 has sewer problem and stinks -It would be helpful if the employees had language signs (i.e. which language they understand) -Larger and softer beds would be great

AccorHotels certified review
Delphine S. Business - 12/01/2018

1-night stay - very welcoming receptionist, a bit run down room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Anonymous Families - 10/01/2018
« Excellent as always »

Great team & excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear EBENEZER RAJASINGH R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Anonymous Families - 10/01/2018
« Ok, with many small defects. »

Room was big, the staff friendly. Breakfast very different in quality from day to day. Second time in a wow the hotel pool doesnt work - not so nice. Many parts of the furniture in the room is in a bad condition - kitchen cupboard door was broken, fridge’s little door inside for the Ice box was broken, sofa table was near to collaps, table will soon be a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHAN B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

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