Hotel - Aparthotel Adagio access Saint Louis Bâle
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Saint Louis Bâle

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3.5/5 377 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • BALE MULHOUSE
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK-IN

Leisure and activities

  • Indoor heated pool

Catering

  • Breakfast

Business services

  • Copy/print service available
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Hotel location

Our apartments

  • 100 apartments
  • 100% non-smoking hotel
  • 7 apartments for people with reduced mobility
    • 220/240 V AC
    • Telephone
    • Opening windows
    • Work desk in all rooms
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
Our apartments fittings
4.1/5 AccorHotels Rating Based on 771 reviews

Our guest reviews for Aparthotel Adagio access Saint Louis Bâle

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 377 reviews
AccorHotels certified review
Ilya Couples - 06/02/2018
« Good enough stay near Basel »

The room and facilities are ok, shuttle to the airport in time. Shower could be more comfortable. Price is reasonable.

AccorHotels certified review
Anonymous Business - 29/01/2018
« Clean, quiet, comfortable suite and very friendly staff. »

Extremely pleasant for an extended stay. Very conveniently located, excellent facilities and quite restful. I found myself looking forward to returning to my comfortable and quiet room at the end of each long day. You are providing a wonderful service and I hope that you continue!

AccorHotels certified review
Rami M. Business - 27/01/2018
« Great value but with room to improve »

Overall good experience: good value for money, professional and friendly staff. Some ideas to improve below: -Towels start stinking after 2 use. Please wash them at higher temperature (min. 60 degree C). -WiFi is unsecured and, thus, not usable for business communication. -WiFi is slow and the premium is complicated and unreliable although doesn't seem to be faster. -Swimming pool opens at 10 am. Why not earlier for before work swim? -Room 215 has sewer problem and stinks -It would be helpful if the employees had language signs (i.e. which language they understand) -Larger and softer beds would be great

AccorHotels certified review
Delphine S. Business - 12/01/2018

1-night stay - very welcoming receptionist, a bit run down room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Anonymous Families - 10/01/2018
« Excellent as always »

Great team & excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear EBENEZER RAJASINGH R., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Anonymous Families - 10/01/2018
« Ok, with many small defects. »

Room was big, the staff friendly. Breakfast very different in quality from day to day. Second time in a wow the hotel pool doesnt work - not so nice. Many parts of the furniture in the room is in a bad condition - kitchen cupboard door was broken, fridge’s little door inside for the Ice box was broken, sofa table was near to collaps, table will soon be a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHAN B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Dmitriy Families - 08/01/2018
« Nice appartments »

Everything was just ok. Parking is very close, easy to book and reasonable price. Friendly stuff and easy access. Clean and comfortable apartments. There were only a few minor stuff: 1) It was impossible to open any window in the airing mode. 2) If you leave at least one not clean dish - you are charged 20 Euro (which is ridiculous when the total room price is 100 Euro)

Our hotel has responded to the review
Our hotel has responded to the review

Dear DMYTRO Y., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We inform you that we are an aparthotel and not a classcic hotel so the system for the cleaning is different and as it inform in your room the dishes are Under your responsabilités. We can do it with an extra charge. Thanks for your understanding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

TripAdvisor review
G8964RArafaeld Family - 08/01/2018
« worse experience ever »

-ordered two big rooms on the same floor,got one big one and one smaller one on two different floors! and we took a booking for 9 nights each!!! -came in the room and there was a table with 3 bar stools asked if we could have a 4th one because we are four people to eat together,answer was no!!! -had to go down to reception every time the toilet paper ran out to ask for a new one! -asked a couple of times when they come cleaning they assured me will be done on 1st of jan,then they told me does not go on this day,came next day was not worth it anymore left the day after that. -specially took this hotel because there was swimming pool for kids,first two days was ok,then water was supposed to be 28degrees was freezing cold!!!asked the reception came up with stories,first not enough people that was thereason than they have changed the water,basically no swimming pool for a whole week.After they had canceeled my supposed day of cleaning i asked if it would be possible to clean only the toilets and have new towels the answer was no! Basically i am a customer who took two times 9 nights and everything was negative,zero service. Its not my first time in a Addgio,i have been already twice in Nice(france° but this one just ruins the reputation of the chain! a disgrace!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear G8964RArafaeld, Thank you for your message. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the disagrement. Regarding your request, we inform you that it's written on your booking that the type of the beds it depend of our avaibilities. We are full on this period so we did the best so it was not possible. We advise you to write on your booking for next time your suggestion and we will do the best to answer at your request. For your cleaning, you can find in your conditions, the clarifications about the cleaning. Adagio is a chain of aparthotel and not a classic hotel, so the system of the cleaning is different. For a stay less that 7 nights, the cleaning is not included but you have a possibility to have one in extra change and on request to the reception. After 7 nights, the cleaning is included one time per week so we have to come one time to make the cleaning and outside this day, if you want more cleaning or more change of towels or sheets it's in extra charge on request. For pool, the thermostat was out of service so we can't know this in advance, it's a failure that can happen everytime. Sorry for this inconvenience. Despite the fact that our aparthotel don't answer at yours expectations, this not autorise to don't have respect against our team that try and make the best to answer at the client request. We wish you a good continuation, Lucie Declercq

AccorHotels certified review
Cece L. Families - 02/01/2018
« Horrible stay away if not desperate »

Nice coffee Nice kind staffs very helpful and patience. These wonderful people deserves to work in a real promising hotel not in this hotel! Superior room; depressing 4nights DIRTY Badly old design (suicidal room) Very small toilet and dirty -poor standard of plastic cup Very small bathtub even for a very short people No ventilation/ cooker hub No dishwasher Very dusty fan - an inch thickness of dust all over it Dirty carpet white spots on it *unhygienic Out dated room key No tv guide terrible choice Phone to connect front desk is not working Useless kitchenette inadequate everything is blunt False emergency alarm for 30minutes at 3am! Super small slow elevator

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID L., First we wish you our best wishes and a good year. Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint-Louis Bâle. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Yoav G. Families - 21/12/2017
« Nice hotel good location fair price »

Nice hotel good location fair price

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOAV Y., We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint-Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Directrice

AccorHotels certified review
Yann Business - 18/12/2017
« Great combination with bike rental at VeloALaCarte! »

This hotel is flexible enough to let you take a bike in... bike delivered and picked-up by Marius from "Vélo A La Carte" in Saint Louis, providing you full freedom to reach Basel sites!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lucie Declercq General Manager

AccorHotels certified review
Ali P. Friends - 10/12/2017
« Reasonably priced hotel on French side of Swiss/French border »

Good price for a 5 day stay. Breakfast was good, shuttle taxi to/from airport was very useful, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALASTAIR PAILTHORPE, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Manager

AccorHotels certified review
Henry Business - 10/12/2017
« Good »

It was good. Welcoming. No issues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN HENRY BLIGNAUT, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucie Declercq Manager

TripAdvisor review
TwickersTravel Friends getaway - 09/12/2017
« Just on the French side of the Swiss French border »

Spent 5 days at the hotel - very good value. I thought breakfast was very good - you boil your own eggs how you like them and cut your own bread! Ham, cheese, juices and scrambled eggs also available. Pool was small but nice enough for a quick dip. Room had a very efficient heater, so much so that the room got very hot if you switched it on too high - and it was -6C outside! Strange that if you stay less than 3 days you get daily housekeeping, but if you stay 5 days like I did you don't! There is a shuttle that the hotel will arrange for you, so call the day before you arrive. The bed has a memory foam mattress so you may find it a little hard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TwickersTravel, Thank you for taking the time to tell us about your experience. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We inform you that Adagio is a chain of aparthotel and not a classic hotel, so the system of the cleaning is different. For a stay less that 7 nights, the cleaning is not included but you have a possibility to have one in extra change and on request to the reception. After 7 nights, the cleaning is included one time per week. We wish to welcome you soon, Regards Lucie Declercq

AccorHotels certified review
Anonymous Business - 19/11/2017
« Stayable, but nothing more »

Yes you can stay there and the staff is friendly, but the hotel rooms are nothing to write home about. The carpet is awfully dirty, the ventilation is constantly on and can’t be switch off making the room quite chilly. Although the rooms are quite spacious they aren’t cut in the most efficient way resulting in tiny bathrooms and large empty corridors.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Lucie Declercq General Manager

AccorHotels certified review
L Couples - 05/11/2017
« A nice staying in Saint Louis »

We spent 4 nights in hotel and it was a very good experience. The room was clean and had o little kitchen. The room and the bathroom are big. We had the room on the ground floor, to the parking space, I think the ones on the upper floors are better, you can reach the balcony. It is a very good hotel, with a good price , when you want to visit Switzerland, it is 50 meters to the board, we walked to Basel. You can find the bus or the tram very close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MANDRU LOREDANA, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ina Business - 04/11/2017

A good place to stay-on during a short business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear ILONA RYBICKA, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anny Solo - 01/11/2017

Zeer attente en aardige receptioniste!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTJE VAN DER VELDE, We very much appreciate your comments regarding your stay at the Aparthotel Adagio access Saint Louis Bâle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Solo - 30/10/2017
« spacing room, dysfunctional bathroom »

room was spacious and modern, but bathroom (especially shower) was tiny and dysfunctional

Our hotel has responded to the review
Our hotel has responded to the review

Dear FLORIAN STOEGER, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Saint Louis Bâle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Yann Business - 16/10/2017
« Good location - poor breakfast »

I needed to be as close as possible to the border and to rent a bike, this was the best spot and staff was flexible about the bike.

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