Hotel - Aparthotel Adagio access Toulouse Saint Cyprien
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Toulouse Saint Cyprien

Our hotels AccorHotels
3.5/5 247 reviews
All hotels in Toulouse
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 57.00 EUR Non member rate
From 54.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • EARLY CHECK-IN
  • Laundromat

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our apartments

  • 91 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Telephone
    • Opening windows
    • Crib on request
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our apartments fittings
4.2/5 AccorHotels Rating Based on 1,240 reviews

Our guest reviews for Aparthotel Adagio access Toulouse Saint Cyprien

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 247 reviews
AccorHotels certified review
Haitao S. Business - 10/05/2018
« Complain letter - about the bad experience when check-out »

Dear, first thanks for sending me the link of survey, I don't need to search again where to send my unhappy feedback. It's not a bad stay in adagio, but with a really very very bad experience when doing the check-out, I'm trying to let you know what has been happened: My flight was on the early morning of 28th Apr, so I went to the front desk for check-out around 7am, this is a business travel, so at the beginning I told your colleague I need the invoice, however seems he did not listened to me or he did not care. He made the check-out quickly and tell me done then left his seat without give me anything. I asked for the invoice, he was angry and blamed me "if you need anything please tell me at the beginning", I insisted that I told him at the very beginning, then he said "after check-out, I cannot give you anything" "because I cannot find your record in the computer". I told him "please, you should find it in your system, and I need the invoice" He answered with very unpleasant tone again "If you need anything, you tell me at the beginning" "now I cannot find it after check-out" after I insisted again I need the invoice, he tried to input my name and tell me "you see, there is nothing about your stay in my computer" It's strange to me, as I know there should be some record in the system, and it's not my fault why I was blamed, I insisted that I asked for the invoice at the beginning and if he is not familiar with the system he should ask some other colleague for help. I was not happy as for other hotel check-out, even I did not ask for the invoice, the front desk always asked me if I need it or not. And the fault was not caused by me, he is not familiar with the system and blamed me about this. Finally I got the invoice, that cost me about 20 minutes!! And during he searching the record, I was blamed again and again with very bad tone in front of some other clients. I felt so bad at the early morning, and that day was the beginning of my personal vacation, started with a bad emotion also. So here I would like you to: 1. sent me a formal apologize letter about what happened 2. please train you employee how to use your computer 3. please train them how to speak with client 4. train them the formal way of working I will keep this mail, and if there is no answer from your side, I will send to your higher management team. Regards and waiting for your feedback Haitao

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr HAITAO S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint-Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have read carefully you complain and the attitude of our receptionist was totally inappropriate and not professional. To be honest, I'm very surprised of the reaction of our receptionist, it's not like him and I will have a discussion to try to understand this unacceptable situation. The satisfaction and the quality of the service provided are a huge priority in our aparthotels, your feedback is very important for us. Please rest assured that the appropriate measures will be taken to address the problem and prevent future occurrence and once again please accept our sincere apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien 37 ter, avenue Etienne Billières - 31300 TOULOUSE Tel : +33 (0)5 34 50 96 00 - Cell : +33 (0)6 48 74 84 91 Fax : +33 (0)5 34 50 96 01 E-mail : H8…

AccorHotels certified review
Roslyn Solo - 02/05/2018
« As expected for Adagio »

This Adagio was older than others I have stayed in so some bits were a little tired and could do with an update ie tiling in bathroom. Despite this I have no complaints, it was clean and acceptable. Another suggestion is a light that flicks on when entering the stairwells - I walked to and from the 5th floor but once I got near the bottom, I could not see - went to use the stairwell at night and no light came on - I did locate a light switch but that did not seem to change anything.

AccorHotels certified review
S Y. Business - 20/04/2018
« OK for the price »

be aware they won't have people at the front desk for check-in during weekends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHENGYI YE, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint-Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien 37 ter, avenue Etienne Billières - 31300 TOULOUSE Tel : +33 (0)5 34 50 96 00 - Cell : +33 (0)6 48 74 84 91 Fax : +33 (0)5 34 50 96 01 E-mail : H8…

AccorHotels certified review
Anonymous Business - 11/04/2018

https://analytics.trustyou.com/surveys/site/review?survey_id=f0155a6e-f2d7-46a6-8e56-3e816a31d82e&access_code=0aef42d6-8a25-46a0-b7f7-ca3cccbaf19f

AccorHotels certified review
Sorina Business - 29/03/2018
« Pleasant and OK for money paid »

I was satisfied with the room and its cleanliness. Nothing bad to say. Maybe some complimentary sugar and salt for the kitchenette would also improve client experience.

AccorHotels certified review
Alan Couples - 20/02/2018
« Easy to find and easy to stay in. »

Staff welcoming, room comfortable, the strong smell of stale cigarette smoke and cigarette ends on the windowsills shows that your smoking ban is not respected. Could you propose smoke-free rooms? (I'm asthmatic.)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in our aparthotel. Sorry for the inconvenience caused by the smoke smell and even if our Aparthotel is 100% non smoking, sometimes it's hard to enforce that. We hope to see you again very soon. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien 37 ter, avenue Etienne Billières - 31300 TOULOUSE Tel : +33 (0)5 34 50 96 00 - Cell : +33 (0)6 48 74 84 91 Fax : +33 (0)5 34 50 96 01 E-mail : H8…

AccorHotels certified review
Abby Business - 17/02/2018
« Convenient hotel for an extended stay »

I stayed at the hotel for 3 weeks while I was on a business trip. I have no complains. The breakfast was light but satisfying. The room was clean and has all the utensils I needed. I'd stay here again on future trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs ZALDIVAR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien 37 ter, avenue Etienne Billières - 31300 TOULOUSE Tel : +33 (0)5 34 50 96 00 - Cell : +33 (0)6 48 74 84 91 Fax : +33 (0)5 34 50 96 01 E-mail : H8…

AccorHotels certified review
Genaina Business - 16/02/2018

As good as it gets! Nice receptionists, things in the room are new and keep in good conditions. I should definitely try the stay again while in Toulouse!

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra NUNES RODRIGUES, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien 37 ter, avenue Etienne Billières - 31300 TOULOUSE Tel : +33 (0)5 34 50 96 00 - Cell : +33 (0)6 48 74 84 91 Fax : +33 (0)5 34 50 96 01 E-mail : H8…

TripAdvisor review
Business - 07/02/2018
« Pleasant stay »

nothing to complain about. Location is few minutes walk to nearest metro station, and a mart is just opposite the place, very convenient to buy foods, drinks and other stuff. Staff is warm, and helpful. Lift is a bit slow, but functioning.

AccorHotels certified review
Anonymous Business - 05/02/2018
« Very nice experience in Adagio »

The services are excellent; Room environment is good and comfortable. The only shortcoming is the breakfast, repeated everyday and the bread is not very good.

AccorHotels certified review
Anonymous Business - 30/01/2018
« It was a good hotel with good service »

Great and people were friendly

AccorHotels certified review
Ricardo Friends - 03/01/2018
« Well equiped hotel »

The room was nice, well equipped, the kitchen was a plus! It has laundry services downstairs which was useful. The location is not far from the city center, maybe 20 minutes walk but easily reachable with the metro. The only negative thing was that it was a little bit dark, maybe stronger or brighter lightbulbs would have made the difference.

AccorHotels certified review
Chris Business - 18/11/2017
« Not very clean, cheap (but not so cheap) experience »

Hotel room looks old, not very clean. Breakfast very low quality. Staff at reception was friendly and professional but depending who was there (Mohammed on 14.11. evening was good). I booked for 80-90€ a night which is not very cheap but the experience was like a very cheap hotel. I usually use Mercure or Novotel which I like (also in Toulouse) but I wanted to try the appartment hotel and expected same quality. It was not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Toulouse Saint Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager Adagio Access Toulouse Saint Cyprien 37 ter, avenue Etienne Billières - 31300 TOULOUSE Tel : +33 (0)5 34 50 96 00 - Cell : +33 (0)6 48 74 84 91 Fax : +33 (0)5 34 50 96 01 E-mail : H8…

AccorHotels certified review
Dahmane D. (. Solo - 11/10/2017
« very por place. Note the image of Accord Brand »

The place is very old and it's below muy expectation that i am used to with Adagio (for example in UAE). The place is very old. the furtnture old...the paint is ugly...VERY BAD!!!

AccorHotels certified review
Anonymous Business - 05/10/2017
« Good hotel for longer stays »

Great location, nice staff.

AccorHotels certified review
Ashutosh Business - 17/08/2017
« EXCELLANT »

BECAUSE OF LOCATION I PREFERRED IT MOST.

AccorHotels certified review
Patrik F. Couples - 15/08/2017

kind and friendly bunch of people you are... i felt very welcomed... thank you very much guys

AccorHotels certified review
Ph. M. Families - 23/07/2017
« Upto the expectations. »

Very nice people to welcome us at the desk. Apt ok, well prepared, clean . Parking could be improved. Night was good. Nice people got check out.

AccorHotels certified review
Joseph S. Couples - 09/06/2017
« Pleasant stay »

We had a very pleasant stay. We found the Aparthotel very clean quiet and very helpful Staff.

AccorHotels certified review
Dindo B. Business - 05/06/2017
« Toulouse Accomodation »

It was good. The place is nice and clean. However there are busted lights that was not replaced.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 57.00 EUR Non member rate
From 54.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 1.2 km La Cour des Consuls Hôtel & Spa Toulouse - MGallery by Sofitel
La Cour des Consuls Hôtel & Spa Toulouse - MGallery by Sofitel
From
From 259.00 EUR Non member rate
From 246.05 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km ibis Styles Toulouse Centre Capitole
ibis Styles Toulouse Centre Capitole Hotel
From
From 75.00 EUR Non member rate
From 71.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km Novotel Toulouse Centre Compans Caffarelli
Novotel Toulouse Centre Compans Caffarelli Hotel
From
From 81.00 EUR Non member rate
From 76.95 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.6 km ibis Toulouse Ponts Jumeaux
ibis Toulouse Ponts Jumeaux Hotel
From
From 64.00 EUR Non member rate
From 64.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in TOULOUSE
See rates