ibis Jeddah Malik Road Hotel 3 stars

Customer review rating 4.2/5 86 reviews
ibis Jeddah Malik Road
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Free underground parking facilities

  • Equipped with modern meeting facilities

  • Spa and Swimming pool

  • Free WiFi

  • Kid's club and Pool

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Children's Club for 4 to 6 years
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Children's Club for 4 to 6 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Jeddah Malik Road

Malik Road
Beside Anb Bank
126001
21352
jiddah
saudi arabia

Tel: +966126921444

Fax: (+966)0126921133

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INT At 19km / 11.81 miles - Shuttle paying

  • By plane

    KING ABDULAZIZ INTL AIRPORT At 19km / 11 miles - Shuttle paying

GPS :21.60339, 39.121506

Our accommodations

Our rooms are designed to offer everything you need for a comfortable stay. Standard double bed or twin bed with interconnecting option, writing desk, flat screen TV, mini fridge, hair dryer, safe box, electric kettle and stylish bathroom with shower.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Satellite/cable colour TV

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 18
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

ibis Kitchen

Type of cuisine: International

Ibis Kitchen is a contemporary restaurant serving a fun and fresh menu. Ibis Kitchen focuses on local seasonal foods, Fairtrade coffee, desserts and mocktails. Guests can enjoy our extensive buffet or an a la carte menu in a modern and friendly atmosphere

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Hadiqat Laila

Photo non contractuelle / Strictly non binding

Hadiqat Laila is a laid-back casual café. Serving guests 24/7 with a varied menu for all food lovers and coffeeholics.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 137

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
ibis Jeddah Malik Road

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

86 reviews

Personal stay

Customer review rating 4.2/5

Faisal Solo - 11/09/2019 AccorHotels review

Enjoyable

Dear Mr. Faisal K., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Haitham Kaoud

Good Customer Service

Customer review rating 4.2/5

Dominic N. Business - 13/08/2019 AccorHotels review

Ibis is an excellent choice for any traveler. Location is just right. The staff's customer responsiveness is awesome.

Dear Dominic N., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

The stay was perfect

Customer review rating 4.2/5

Tareq A. Business - 10/08/2019 AccorHotels review

The is newly open so the furniture and everything else was new. The location is great in King Abdulaziz road (the main street in Jeddah) . The staff are helpful and welcoming especially the ladies at reception who were very welcoming and professional.

Dear tareq A., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Fantastic

Customer review rating 4.2/5

Alawol Solo - 05/08/2019 AccorHotels review

I like everything

Dear Ali A., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud
Customer review rating 4.2/5

Mohammed H. Business - 02/08/2019 AccorHotels review

I enjoyed it for two days with you, the place is lovely and the accommodation is very comfortable, the colors, the quietness of the place and the breakfast is nicer . The location of the hotel is perfect. The reception staff are nice and helpful.

Dear Mohammed H., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Convenient and friendly staff but not the best pillows

Customer review rating 4.2/5

Majed Business - 28/07/2019 AccorHotels review

Pillows were really bad and the lack of options is really frustrating. Also, the housekeeping never responds!

Dear Majed A., hank you for your feedback received following your recent stay at Ibis Jeddah Malik Road. I have now had the opportunity to investigate the matter with Mr. Mohammed FARAJAT, Cluster General Manager of the hotel. In the first instance, may I offer my sincere apologies for the poor service you received on this occasion. Please be assured that this is not a true reflection of the high standards upon which Ibis prides itself. To learn that there has been a shortfall in our service is disappointing for staff, but I can sure that our procedures will be reviewed and, if necessary, corrective action implemented. Sincerely, Haitham Kaoud

Clean, organized, well equipped hotel with an amazing locationi

Customer review rating 4.2/5

Sa’ed Solo - 22/07/2019 AccorHotels review

I honestly didn’t expect much from a 3 star hotel. But the check in was smooth, the stay was incredible, the hotel is incredibly well equipped with all the basics you may need. However the star of the hotel is the location. Malik road is a highway that gives you full access to everything you may require, and the hypermarket next to it made any needs easy to get.

Dear Sa'ed M., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

New hotel that will close the gap of missing European style hotel with high money value in Jeddah

Customer review rating 4.2/5

Gamal E. Solo - 19/07/2019 AccorHotels review

Very nice modern design of the hotel with proper access. The location of the hotel is excellent and in the Malik main road in Jeddah that give you easy reach to every place even to airport. Food was good.

Dear Gamal E., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Wonderful experience except...

Customer review rating 4.2/5

Khristian Business - 19/07/2019 AccorHotels review

I was warmly welcomed and checked out... the bed was comfty. I didn’t mind the cramped space. The bathroom was ok, except, amenities aren’t provided... Housekeeping and Front Desk are very warm and accommodating. Shout-out to Mohammad S. of FO for the amazing assistance. F&B... food was ok. I enjoyed it somehow. However, service wasn’t that good. Captain waiter (rudely) shooed the server when he’s about to pour us complimentary water and offered us other choices (including water) and confirmed that it is included in the price, but I was charged separately for the bottled water. Also, I saw some foods from dinner, served in the lunch buffet.

Dear Khristan R., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Also disappointed to read your comments regarding a staff member’s attitude in handling your concerns. Please be assured that your comments have been reviewed with the Food and Beverage team and expected service behaviors have been reinforced. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Amazing hotel

Customer review rating 4.2/5

Anonymous Solo - 12/07/2019 AccorHotels review

Wonderful reception and the receptionist are friendly . Room is clean very well and the food is delicious

Dear Edmond S., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Mostly satisfied and very friendly service.

Customer review rating 4.2/5

Nabil Solo - 07/07/2019 AccorHotels review

Shower leaked water into bathroom during showering. Breakfast was not great. (Sausages and beef bacon did not have good taste).

Dear Mohamed Nabil R., Thank you for your feedback received following your recent stay at Ibis Jeddah Malik Road. I have now had the opportunity to investigate the matter with Mr. Mohammed FARAJAT, Cluster General Manager of the hotel. In the first instance, may I offer my sincere apologies for the poor service you received on this occasion. Please be assured that this is not a true reflection of the high standards upon which Ibis prides itself. To learn that there has been a shortfall in our service is disappointing for staff, but I can sure that our procedures will be reviewed and, if necessary, corrective action implemented. Sincerely, Haitham Kaoud

It was good but with some remarks regarding the services

Customer review rating 4.2/5

Amani H. Business - 01/07/2019 AccorHotels review

I loved the hotel, New and clean but missing some services. No slippers, the room was not super clean the bathroom sometimes smells bad from the drains

Dear Amani H., Thank you for your feedback received following your recent stay at Ibis Jeddah Malik Road. I have now had the opportunity to investigate the matter with Mr. Mohammed FARAJAT, Cluster General Manager of the hotel. In the first instance, may I offer my sincere apologies for the poor service you received on this occasion. Please be assured that this is not a true reflection of the high standards upon which Ibis prides itself. To learn that there has been a shortfall in our service is disappointing for staff, but I can sure that our procedures will be reviewed and, if necessary, corrective action implemented. Sincerely, Haitham Kaoud
Customer review rating 4.2/5

Gohar A. Business - 30/06/2019 AccorHotels review

The hotel is new, the staff slightly seemed overwhelmed, there was no water refill for the rooms, breakfast was good though. the toiletries were not provided, i am a regular accor hotels visitor, in this much rent the toiletries should be provided at least.

Dear Gohar A., Thank you for taking the time to tell us about your experience at the ibis Jeddah Malik Road (Opening Jun 2019). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Haitham Koaud

Room Service

Customer review rating 4.2/5

Dr. M. O. Business - 25/06/2019 AccorHotels review

Its was good but what I found that there is no room service yet all.

Dear Mahmoud O., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

New ibis New experience

Customer review rating 4.2/5

Hassan J. Couples - 20/06/2019 AccorHotels review

Excellent service provided by the receptionist who are professional and kind.

Dear Hassan j., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Mr

Customer review rating 4.2/5

Khalid A. Business - 20/06/2019 AccorHotels review

I liked the staff and the furniture and cleaning

Dear Khalid A., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Amazing!

Customer review rating 4.2/5

Abdulhadi A. Business - 16/06/2019 AccorHotels review

Amazing hospitality! Great welcoming front office staff! All staffs I dealt with were extremely friendly and professional! Special to mention Kareem, Haitham and Noy!

Dear Abdulhadi A., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud

Its ok still new

Customer review rating 4.2/5

Saleh G. Couples - 15/06/2019 AccorHotels review

A very brief stay arrived on opening day , satisfied with the staff hospitality but still havent experienced the hotel full potential yet. The breakfest was good and can be improved . Should be adding more menu item like panckaces or waffles. Price wise is ok ...interior decoration was good.

Dear Saleh g., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud
Customer review rating 4.2/5

Majed A. Families - 15/06/2019 AccorHotels review

Rooms very tight no recommended for family or couples. Very Bad layout and sizes.

Dear Majed A., Thank you for your feedback received following your recent stay at Ibis Jeddah Malik Road. I have now had the opportunity to investigate the matter with Mr. Mohammed FARAJAT, Cluster General Manager of the hotel. I would like to sincerely apologies for the shortfall in the standard of service on this occasion. i was disappointed to learn that the standard of the room allocated to you did not meet your expectations Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Ibis and better meeting your expectations in the future. Sincerely, Haitham Kaoud

Excellent start

Customer review rating 4.2/5

Anonymous Solo - 12/06/2019 AccorHotels review

I hope all best to you

Dear Ahmad T., We very much appreciate your comments regarding your stay at the ibis Jeddah Malik Road (Opening Jun 2019). I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. We welcome all feedback that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team Sincerely, Haitham Kaoud
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