Hotel - Aparthotel Adagio access Paris La Villette
Adagio access Hotel Adagio access Hotel

Aparthotel Adagio access Paris La Villette

3.0/5 331 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • pets allowed
  • 100% non-smoking hotel
  • ROISSY CDG
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Our apartments

  • 72 apartments
  • 100% non-smoking hotel
    • 220/240 V AC
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • High speed transmission line
    • Microwave in room
    • Coffee/tea making facilities
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
Our apartments fittings

Your meetings and events

3.7/5 AccorHotels Rating 1,023 reviews

Our guest reviews for Aparthotel Adagio access Paris La Villette

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating 331 reviews
P. Families - 04/10/2018 AccorHotels certified review
« Helpful staff, clean rooms »

Good location, staff were helpful and able to assist even in English. Any requests were handled quickly and patiently.

Frank G. Couples - 03/10/2018 AccorHotels certified review
« Impossible to sleep »

This has to be the noisiest hotel room i have ever stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for having left your opinion following your venue in our residence. The whole team is sincerely sorry that your stay was not up to your expectations and needs. I take note of your remark about the noise you have experienced. However, so that we can take action, would it be possible to have more information? Was it noise from your neighbors or noise from the street? It is true that we are in Paris, in a lively and tourist area, and I can understand that it is disturbing when you are not used to it. Finally, it is with great pleasure that I notice that you have appreciated the welcome delivered by our staff. Indeed it was a real pleasure to have you here and I am sure that your compliments will make them very happy! I hope you will give a chance to Adagio or Adagio access to welcome you again in the future. Regards, Claire L. General manager

N/a Couples - 28/09/2018 AccorHotels certified review
« Dirty and rude cleaning staff »

Hotel room was ok but very dirty in the corners and the floor was not hoovered. The check out time is 11am which we were told when we arrived, yet we had a man knock on the door at 09:45 to say we had to leave, after confirming with reception they said no it was 11 so clearly the cleaners think otherwise and someone needs to communicate with them as this man was very rude. Reception staff are ok but there was always a horrible smell as you came out from the lifts, smelt like human sweat and it was not nice at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to leave us a comment after your stay. You opinion matters to us and contributes to our improvement. I am sorry that the service we provided did not meet your expectations. Adagio access hotels are, however, always eager to offer you the best quality of service for your stay. I apologize also for the incident you described. I will talk with the housekeeping team so that it does not happen again. Regarding the other points mentioned, we also take them into account. Please be assured that the necessary efforts will be implemented to improve the quality of service provided for a future stay as your satisfaction is our top priority. Regards, Claire L. General manager

Vimal K. Business - 25/09/2018 AccorHotels certified review
« excellent »

near to metro, tram and bus, great service. wish every room has iron box

Bill H. Couples - 20/09/2018 AccorHotels certified review
« Adequate but not as good as previous experience with adagio »

Just about OK. Decor was tired with many poor repairs. Had to ask for enough towels. Staff friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to write a feedback after your stay in our residence. We are sorry to read that the services offered did not satisfy you. We take your remarks very seriously because the satisfaction of our customers is our real priority. That's why we will take the necessary measures to solve the mentioned problems as soon as possible. Indeed the receptionnist has give you extra towels during the check-in according to the number of people you are. I apologize for this oversight. In addition, we can already confirm you that major renovations are planned for next year. We hope you will enjoy it directly if you agree to trust us again for your next visit in Paris. We would be really pleased to have you here again! All our team remains at your disposal for anything you need. Kind Regards, Claire L. General manager

A. Families - 05/08/2018 AccorHotels certified review
« Neat and clean and easily approachable »

The staff was very cooperative and we could visit all the tourist places in Paris with ease via public transport

John H. Families - 29/07/2018 AccorHotels certified review
« Great value for money. »

Nice facilities with very helpful staff. Within walking distance to subway stations La Villette and Corentin Cariou, restaurants and commercial complex/cité des science et de l'industrie.

Mk Business - 13/06/2018 AccorHotels certified review
« Not the first (or second .......) ch »

The hotel is directly at a major road. As it has no air condition, you have to open the window. At this means real noise the whole day and night. The info at Check-In was of medium quality, they even forgot to tell me there is a code for the entrance door. The security had to tell me about this three days later. The room was in no real good condition, I would rate it simple and somewhat ‚o.k.‘. The hotel is - despite the road- in a nice area with the La Villette park, museum and channel. Except for the guy at the reception for Check-out, one security guard and one of the ladies at breakfast, the staff was unmotivated and not really friendly or helpful. As Status member I didn‘t really felt welcome and will definitely not choose this hotel again.

Alicia Business - 12/06/2018 AccorHotels certified review
« Good location if going to Paris Event Centre »

It was ok, the bed wasn’t very comfortable but it did the job. I found it expensive for the quality. The staff was really good, great team!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for your feedback. I appreciate a lot your comment about the staff, they will be happy to hear it. Be sure that your comments help us to continuously improve the quality of our services. We hope your next visit will be even better than the previous one. Sincerely, Claire L. Directrice

Sdf Couples - 11/06/2018 AccorHotels certified review
« Ok »

Our room wasn't throughly clean - sink was disgusting. Laundry machine was broken. We had to take our wet clothes out and walk a couple of blocks to a different laundry. No Air Conditioner All Receptionists/Desk Clerks were very friendly. Two Lady Receptionist( Black and White Colored) were extremely friendly and helpful. One issued me a refund for the broken laundry machine and told me where to go, another one made sure the cleaning lady went back to our apartment to clean the bathroom. They were so helpful! Very pleasant staff.

John J. Families - 02/06/2018 AccorHotels certified review
« Over charged »

Dirty bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister J., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris La Villette. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Adagio access, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be sure that we are taking the appropriate measures to address the problems you mentioned and prevent future occurrence, especially to "feel you welcome" . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire L. Directrice

Anonymous Business - 09/05/2018 AccorHotels certified review
« Good as always but not as much this time »

I make use of the Accor group when I travel to France especially the Adaggio but this time I was a bit upset I asked the receptionist cause I had the shower broken said it was going to be fixed but wasn’t. I had to shower myself with a cup since there is a bath in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking time to tell us about your experience at the aparthotel Adagio access Paris La Villette. I am sorry that your experience wasn't as good as usual. I am also greatly upset about what you wrote. This situation is unacceptable and be sure that I am going to investigate to understand what happened, why the shower was not fixed. Please accept my sincerest apologies. Me and my team are striving for the well-being of our customers everyday though. Again I appreciate you shared your concerns in order to prevent future occurence. I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire L. General manager

R G. Families - 22/04/2018 AccorHotels certified review
« Compact stay »

Small rooms, over priced, no hot breakfast, no cleaning up

Anonymous Business - 20/04/2018 AccorHotels certified review
« Conmfortable stay »

The room was nice and with a lot of space. The bathroom had nothing but the strict minimum but that was fine. One negative point was the noise outside (tramway and cars)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your experience in our aparthotel. I am happy that you were satisfied by the room, it is always a pleasure to receive positive feedback. I am sorry about the noise though. Next time don't hesitate to ask for a room on the parc side as it is more quiet (upon availabilty). We hope your next visit will be even more pleasant than the previous one. Sincerely, Claire L. Directrice

Ralf Business - 06/04/2018 AccorHotels certified review
« Good location; close to event center and restaurants at night »

The staff is very good and customer friendly. This is appreciated. The size of room is ok, the equipment is ok as well, and I would have preferred a double bed instead of single bed, as I don't sleep on the couch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralf, We very much appreciate your comments regarding your stay at the aparthotel Adagio access Paris La Villette. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Next time if you want to sleep in a double bed, you should book a standard studio and not a superior one as this type is for 3 people (single bed + sofa bed). Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Claire L. General manager

Tom E. Solo - 19/02/2018 AccorHotels certified review
« Ok room but very noisy »

Our room was ok. Dirty carpets but you can hear and feel the trains running when you’re going to bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the aparthotel Adagio access Paris La Villette. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Adagio access, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire L. General manager

June C. Solo - 01/01/2018 AccorHotels certified review
« Everything was fine »

The receptionists were very helpful . Especially Ayesha. The room was warm and adequate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Leroy Directrice Adagio access Paris La Villette 28 bis avenue Corentin Cariou 75019 PARIS

Mario B. Business - 15/12/2017 AccorHotels certified review
« little bit disappointed »

* the room was cold and the heating was not enough * the douche was not very nice * the room smelled of smoke (cigarettes) * breakfast is very limited in choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Claire Leroy Directrice Adagio access Paris La Villette 28 bis avenue Corentin Cariou 75019 PARIS

Anonymous Families - 13/12/2017 AccorHotels certified review
« Affordable, basic, fairly good location. »

Room was basic, dated and not entirely clean. Needs updated decor & coat of paint. Hotel is a fairly good location for Paris sightseeing. Staff were friendly and helpful. Room was affordable for a family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Best wishes for the coming year 2018. Sincerely, Claire Leroy Directrice Adagio access Paris La Villette 28 bis avenue Corentin Cariou 75019 PARIS

Cem Business - 04/12/2017 AccorHotels certified review
« poor room condition, and small bed »

The rooms were not clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Paris La Villette. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Leroy Directrice Adagio access Paris La Villette 28 bis avenue Corentin Cariou 75019 PARIS

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