Hotel - Mercure Maidstone Great Danes Hotel
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Mercure Hotel

Mercure Maidstone Great Danes Hotel

Hollingbourne  Nr Maidstone 
ME17 1RE  MAIDSTONE
UNITED KINGDOM

1,109 reviews
TripAdvisor Rating Based on 1,109 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Outdoor tennis court
  • Croquet
  • Ski hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS
  • Snack & beverage machine

Business services

  • 14 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 126 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 16 family rooms
  • 6 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 2,453 reviews

Our guest reviews for Mercure Maidstone Great Danes Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,109 reviews
TripAdvisor review
jonathany253 Family - 20/09/2017
« Ropey »

The room wasnt very nice at all. Dated with very thin walls. The service was ok but I understand a few of the facilities were out of order. I would recommned it for people who are desperate but not for a nice stay.

AccorHotels certified review
Anonymous Families - 19/09/2017
« Poor »

The room was not as described also breakfast very poor

AccorHotels certified review
Kinza Couples - 18/09/2017
« Not the standard expected and not made to feel we had value for money »

Room not air conditioned. Spa staff after we did not understand their response to a question were a little off with us. Special evening meal rate not offered on arrival. Bar staff in afternoon not helpful when asked how we get to seats outside. Was told door sticks then a short while later was offered alternative way to get outside. Evening meal burger was greasy, and missing slaw. Room tv controller not working had batteries changed then worked to fashion but not every time. Both room cards stopped working had to be reprogrammed. Was told it's our fault for keeping them too close to mobile phone. While i have a mobile my wife does not have a mobile phone. Toilet flush very slow to refill

AccorHotels certified review
Lindsey C. Families - 18/09/2017
« Mrs »

Very clean rooms and great location

AccorHotels certified review
Anonymous Couples - 18/09/2017
« The facilities soundings and staff was amazing. »

My husband and I came for a one night stay only, we had a fantastic deal and our stay was very relaxing and comfortable. We will definitely be returning. My only fuss was for dinner I ordered fish of the day, I was surprised to only get half with a few new potatoes and a half of lemon and that was it for £17 was not impressed. Thank you.

AccorHotels certified review
Martin Couples - 18/09/2017
« Mr »

Excellent this is our 4th time to stay in the hotel food is also excellent

AccorHotels certified review
Anonymous Families - 18/09/2017

Good welcome and helpful staff room needed a bit of tlc and perhaps tea and coffee could be in alcove not cupboard with a couple of biscuits especially as paid extra £20 for early aarrival! Would have been nice to see a bit of colour on outside tables even just one flower on each table on patio, Breeakffast was good and good variety but cold be hotter. Croissants fantastic and espress very good.

AccorHotels certified review
Joyce Friends - 18/09/2017
« Mrs »

Very friendly staff from reception through out. Had a lovely stay, swimming pool clean and well maintained

AccorHotels certified review
Essexspaseeker Couples - 17/09/2017
« Nice hotel, disappointing food! »

We enjoyed our stay here although the restaurant really let your stay down!

AccorHotels certified review
Poppy Couples - 17/09/2017
« Drinking water unavailable »

Noisy neighbours and generally poor facilities(cold water in bath running so slowly took forever to run bath) but my main issue was being unable to get any water (which was overpriced anyway) delivered to the room as none of the phones were being answered. Woke up tired and dehydrated. Burn mark on iron left mark on shirt luckily came out but then broken water cap on top of iron spilt all over shirt before attending a wedding.

AccorHotels certified review
X Families - 17/09/2017

Pleasant stay - not made fully aware of all the facilities on offer .... and no toilet brush in the rooms !!!!

AccorHotels certified review
Roger Couples - 17/09/2017
« Lovely staff and good facilities »

The staff were very friendly and helpful. We enjoyed the spa facilities ( but would have appreciated a warning about the young children's swimming lessons - as this was not so relaxing!)

AccorHotels certified review
Anonymous Couples - 17/09/2017
« easy access to many places of interest. »

Nice and comfortable.

AccorHotels certified review
Nigel T. Friends - 16/09/2017
« Not Good »

Having check in and went to our room it was a small box room and very dated, and not as per the web pictures Having checked out 1hour later, we have not received any refunds or breakfast refunds Not Happy

AccorHotels certified review
James Business - 16/09/2017
« average »

Rooms are dated. Shower was poor. restaurant was very slow, every night there seemed to be lots of guests from coach trips who had the whole restaurant booked. meaning normal guests have to wait 2+ hours to eat. On the plus side the staff were good.

AccorHotels certified review
Malcolm Couples - 14/09/2017
« Mr »

It was lovely. The jacuzzi was at a good temperature (39oC) when so many spas have it a few degrees cooler. The steam room was excellent too. The food was very enjoyable and the staff were helpful and friendly.

AccorHotels certified review
Anonymous Couples - 13/09/2017
« Good deal, disappointing food »

The deal we got from last minute was great, room was fine and spa nice. But dinner ans breakfast were both really disappointing. Poor quality food, obviously been sitting out for a while etc.

AccorHotels certified review
Ann-marie W. Families - 13/09/2017

My son and I had a relaxing break.

AccorHotels certified review
John W. Couples - 12/09/2017
« John W. »

Impressive grounds, easy parking, clean and efficient reception.Pleasent room, but the walk from the lift rather lengthy. Restaurant service efficient and friendly. I was attending a function at Leeds Castle and arranged with your reception for a taxi to take us there and collect us for the return at 11-30 that night. The taxi was late collecting us and didn't even turn up to bring us back to the hotel. Thanks to the dedication and help of your reception staff ( I think his name is Stephen ) who collected us in his own car, the situation was resolved .

AccorHotels certified review
Angela Couples - 12/09/2017
« Just what I was looking for »

Very pleasant stay everything was great

Our most recent 20 reviews
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