Hotel - Mercure Burton upon Trent Newton Park
Mercure Hotel Mercure Hotel

Mercure Burton upon Trent Newton Park

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3.5/5 449 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Windows from most of our rooms open onto views of the hotel's landscaped gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 50 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Crib on request
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 772 reviews

Our guest reviews for Mercure Burton upon Trent Newton Park

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 449 reviews
AccorHotels certified review
Mark H. Business - 06/01/2018
« Mr »

Nice welcome, good food and a good nights sleep.

AccorHotels certified review
Craig F. Families - 04/01/2018
« Outstanding food ready good »

Was so easy loved it nice staff good help

AccorHotels certified review
Russell L. Friends - 04/01/2018
« Overall a pleasant stay . »

Enjoyed the stay, little disorganised at breakfast and the gadsby evening meal was good, but after the meal, out party moved to the bar area for the rest of the evening and we didn`t stay in the function room.

AccorHotels certified review
Dennis B. Friends - 03/01/2018
« Mr Dennis B. »

The overall stay was fine with good interface with staff and a very enjoyable New Years party was had, but the one thing that let it down is your extortionate bar prices e.g. 3 glasses of wine and a pint of Guinness £28.20 really!!! Needless to say that was the only round bought all evening other than one glass of lemonade at £2.60 I could have bought 19 bottles of my usual lemonade.Please take a good look at this situation as you will find even less people will be there in 2018.

AccorHotels certified review
Anonymous Couples - 03/01/2018
« A very comfortable Hotel »

The staff were polite and helpful. The room was well appointed, although the bathroom was very dated . The food was very good.

AccorHotels certified review
G E. Couples - 02/01/2018
« First visit »

We attended a murder mystery event and had a pleasant stay. Wish there had been a lift to reach the second floor. Food was good and accommodation clean. Staff were very pleasant and helpful.

AccorHotels certified review
Anonymous Couples - 02/01/2018

Pleasant staff, clean room. Decor looks tired in hall way and reception. A little tidying up at the front needed.

AccorHotels certified review
John R. Couples - 01/01/2018
« Expensive bar prices »

£23 for a £7bottle of wine and a glass of soda water? Room was good but bathroom is not safe enough for aged or in firm needs more hand grips for shower and getting in the bath.

AccorHotels certified review
P J. V. Families - 31/12/2017
« Beautiful hotel but needs doing up »

Excellent staff lovely stay and welcome. Know the hotel well as used to use it over 30 yrs ago but sadly it needs some tlc now the gorgeous ceiling in the dinning room needs some urgent repairs and painting such a shame to see such a gorgeous room going to ruin especially in such a superb italinate building.

AccorHotels certified review
Anonymous Couples - 30/12/2017
« Relaxing »

Very nice helpful staff couldn't do enough for you

AccorHotels certified review
Mrs P. J. Families - 29/12/2017
« Mrs »

Very friendly staff and lovely hotel. The only let down for us was the hotness of our bedroom - it was overwhelming. Great breakfast and staff were wonderful.

AccorHotels certified review
David H. Families - 29/12/2017
« Our basic needs were met »

Our stay was reasonable at the hotel but we noticed a deterioration of the surroundings. Including driveway in with potholes. We have stayed at the hotel quite a few times before when it was in better condition

AccorHotels certified review
Yorkshirelass Couples - 24/12/2017
« Mrs SS »

Enjoyable stay my 3rd visit this month always a warm welcome in reception from very friendly and helpful staff. Excellent choice for breakfast in lovely surroundings. The only issue i had was that the tea/coffee tray had not been restocked but this was soon rectified upon request and i could enjoy a welcome coffee!!!

AccorHotels certified review
Chris H. Friends - 19/12/2017
« Our overall description would be ‘disappointing’ »

We visited you for the gadsby night. I booked this in February 2017 for a group of 10 & also stayed overnight. At dinner we were positioned in the conservatory which was loud from the local speaker, very chilly & we felt isolated from the main room. We could not see the entertainment without standing at the back of the main room. The food was acceptable. Due to the temperature we spent most of the night in the bar. This meant we did not take advantage of the remaining entertainment. At breakfast the next day we arrived approx 8.45 to be told the main breakfast room was full & we were directed to a room around the corner - down a corridor. This room was not prepared for us. Breakfast was fragmented from then onwards. The room we stayed in, 223, was just acceptable. Disappointed to have no biscuit & if fresh milk is available, have it in the room. The sink hot tap coughed and covered us in hot water every time we used it. Overall a below average experience.

AccorHotels certified review
Yoram A. Business - 16/12/2017

The room wasn't worm this is the only one that was bad

AccorHotels certified review
Gill Friends - 12/12/2017
« Above and beyond our expectations »

We attended one of your Great Gatsby Xmas party nights with overnight accommodation. Everything from the warm welcome we received on arrival through to checking out was wonderful. We and our friends had lovely comfortable rooms, the party night was extremely well planned and great fun, lovely evening meal and great breakfast in the morning. Every member of your staff were friendly, efficient and helpful.

AccorHotels certified review
Mark H. Business - 08/12/2017
« Box like shabby room with a toilett that you cant use for the same price as a huge luxurous room »

I stayed at your hotel on the evening of the 5th Dec whilst I attended a WRA function. I complained on the evening with ref to the room I had been allocated, in that in all the hotels I have stayed in around the world , this hotel room is the worst I had ever stayed in, I asked to be moved but you had no alternatives, if it was not for the fact that I was attending a function I would not have stayed. The room was very small, so small that the double bed was pushed up against the window to allow access to the bathroom, the room was freezing cold , the bathroom was also so small that you couldn’t actually use the toilet due to the distance between it and the bath. The water in the shower didn’t really get warm let alone hot. I am deeply disappointed and I would recommend that you remove this room from your availability list until you are able to make changes, this could possibly be a very small single room but never in the way it is set up would it be classed as a double. To add insult to injury my two colleagues with me had fantastic spacious rooms with King size or bigger beds , very warm and extensive bathroom facilities. Our company also paid for those two rooms and the price was the same! A very disappointed guest.

AccorHotels certified review
Greg M. Business - 08/12/2017
« Standard clean neat and tidy good staff and food »

Fine as always I just need to remember to get a double bed as the time before I got a single and that sucked

AccorHotels certified review
Helen S. Business - 08/12/2017

nice big room, but needed a little tlc, shower was hot when i first switched it on but became cold quickly. cooked breakfast needed topping up more often as the serving station spent long periods empty.

AccorHotels certified review
Anonymous Business - 07/12/2017
« Fix the heating please! »

The room had no heating on when I arrived. The radiator was off and had no valves to turn it on and the ancient wall heater blew out a tiny amount of hot air. Even with an additional blow heater in the room the bathroom never got warm. The staff were quick to try and help but the bottom line is that the room should have working heating!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently having new heating system installed, hopefully that will rectify the challenges you faced. Thank you again for sharing your experience, and I hope to see you soon. Sincerely, Wilma

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