Hotel - Mercure Burton upon Trent Newton Park Hotel
Mercure Hotel Mercure Hotel

Mercure Burton upon Trent Newton Park Hotel

3.5/5 521 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Windows from most of our rooms open onto views of the hotel's landscaped gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 50 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Baby bed
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 1,307 reviews

Our guest reviews for Mercure Burton upon Trent Newton Park Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 521 reviews
Keith Business - 14/03/2019 AccorHotels certified review
« Just a bed »

Hotel looked tired and resturant menu was overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith , Thank you for taking the time to tell us about your experience at the Mercure Burton upon Trent Newton Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilma

Martin Business - 13/03/2019 AccorHotels certified review
« Lovely old hotel with lots of charactor. »

Staff - Fantastic. Nothing was too much for them. Food - Fantastic. Especially the steak and ale pie and the vanilla possat. Cleanliness - Some of the carpets, mostly in high traffic areas were filthy and could do with a good clean. The room was clean and the shower very good. I was in room 2?? and the 'walls' were very thin. I was kept awake until about 01:30 by screams and moans of a very happy and satisfied lady. And guesss what, I was woken at 06:30 by similar noises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Its great to read that we have satisfied customers lol. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

J W. Couples - 12/03/2019 AccorHotels certified review
« Beautiful area »

The setting was lovely, staff friendly and food good. Room could maybe do with a little updating but was clean and quiet. Will book again when in the area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

L. W. Couples - 12/03/2019 AccorHotels certified review
« Lovely hotel with friendly and accommodating staff. »

Had a really nice time at the hotel. The hotel is very nice, the rooms lovely and the staff are fantastic. Would recommend it to everyone, and can't thank you enough for your kind assistance in allowing us to amend the room booking due to illness. It was very much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shani We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Kim L. Families - 12/03/2019 AccorHotels certified review
« Loved it! »

Lovely staff, great rooms, beautiful building.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Sam T. Business - 11/03/2019 AccorHotels certified review
« Brillaint stay »

Really enjoyed my stay, good food and a good room. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Andromada Families - 11/03/2019 AccorHotels certified review

There were some faults initially- only one set of towels, leaking kettle - but these were dealt with quickly when the staff were informed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Paul Business - 05/03/2019 AccorHotels certified review
« Home warming »

Great staff, very polite and very relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

William M. Friends - 05/03/2019 AccorHotels certified review
« Lovely place to stay »

The room was large, with seating, the gardens although winter were still pleasant to stroll in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

John B. Business - 27/02/2019 AccorHotels certified review
« Mr John B. »

Excellent staff extremely nice lady on reception called Racheal , staff friendly in bar room spotless breakfast fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear John , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, wilma

Andrew C. Families - 26/02/2019 AccorHotels certified review
« After being moved from a rather cramped double room without an easy chair we thoroughly enjoyed our stay. »

We booked 2 nights via Virgin Experiences- a 60th birthday gift from our eldest son to my wife. We added one night to the 2 night gift. Looking on your website we liked what we saw including the space and decor of your 'Classic Double' room. We were allocated Room 103 which was not what we had seen in the online photos- in fact was a cramped room. You had to sit on the bed to watch the TV. etc. The Duty Manager upgraded us to Room 109 on our first morning- a lovely room and we really appreciated this arrangement. Thank you.We really enjoyed the breakfasts and our one evening meal in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Jackie Couples - 26/02/2019 AccorHotels certified review
« Lovely overnight stay »

Very nice experience, staff very friendly, lovely food, room was ok just in need of a little maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Alan C. Couples - 24/02/2019 AccorHotels certified review
« Pleasant, nice staff, functional, old decor, good location »

Good and enjoyed it but keep an eye on detail, no soap or towels in the room changes a view of a basic room to inadequate. Very nice view over the back. Our meal on arrival was cancelled although booked and accepted on line because of your murder mystery night. Which although we didnt do looked fun. Parking area when full maybe could do with more lighting at far side. Food good and bar staff great. Breakfast fine but older boss lady shouldnt have a go at your younger members near guests. To old school. Need refurb rooms. Overall ok and we enjoyed our couple of nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Ryan W. Couples - 24/02/2019 AccorHotels certified review
« Good value you for money »

Pleased with the price and hotel facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Lorna S. Couples - 23/02/2019 AccorHotels certified review
« Mrs »

Wonderful evening with fantastic entertainment from the murder mystery evening. Really enjoyable. Stay was lovely staff couldn't assist us enough really well run. Breakfast was delicious and ample of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorna, We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Anonymous Couples - 23/02/2019 AccorHotels certified review
« A lovely hotel and experience »

Really enjoyed our weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Dan R. Business - 22/02/2019 AccorHotels certified review
« Fantastic stay during a course - hotel staff set this place apart from its competition »

Fantastic overnight stay during course - Staff right around the hotel fantastic Shout out to Chris ( nights ) who was a great laugh food top notch !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

D W. Couples - 19/02/2019 AccorHotels certified review
« Booked for Prem room had to ask for robes and no paper »

Was expecting 4 star hotel more like 3 star, staff friendly but part of deal was to have items above which were not in room. Also expected heat towel rail and safe with a four star

Our hotel has responded to the review
Our hotel has responded to the review

Dear Danny Thank you for taking the time to tell us about your experience at the Mercure Burton upon Trent Newton Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sadly we do not have safes in any of our rooms, but I do take on board your comments.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wilma

Anonymous Couples - 19/02/2019 AccorHotels certified review
« Good »

Nice hotel enjoyed the room and dinner. Only minor points was we booked upgraded room and got coffee machine but had to ring reception to get the robes and complimentary water as they went in the room to start with. Also my wife would have preferred there to be a mirror above the desk to aid with doing her hair! Enjoyed the stay though and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so sorry you did not have the robes etc in your room. Please do accept my apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

Samantha P. Couples - 18/02/2019 AccorHotels certified review
« Miss »

Dated room. Misty smell in bathroom, good night with good food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha , We very much appreciate your comments regarding your stay at the Mercure Burton upon Trent Newton Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilma

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