Hotel - Mercure Inverness Hotel
Mercure Hotel Mercure Hotel

Mercure Inverness Hotel

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3.5/5 1,255 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Pull open the curtains of your classic room and you're greeted with views of the River Ness or the picturesque Old Town. All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffe machine, newspaper, robe and slippers..

  • 121 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 2,595 reviews

Our guest reviews for Mercure Inverness Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,255 reviews
AccorHotels certified review
Lillianslater Solo - 15/02/2018
« Fire alarm »

As ever, staff and service was excellent. Fire alarm went of at 02.54 am and everyone was standing in a freezing car park for 45 minutes.

AccorHotels certified review
Michelle Couples - 15/02/2018
« Great location »

We enjoyed our stay and made use of the meal facilities. Having live music in the bar area was very welcoming and enjoyable. However prior to our arrival, I received an offer to upgrade our room to a 'lovely riverside room', which I accepted and paid for. The room we were allocated to was just a normal classic room on the second floor, where our view was the concrete roof of the adjacent building with a metal railing over it. This was very disappointing as we paid extra for an upgraded room. I mentioned this on check out but the reception staff member just ignored this feedback. Otherwise we enjoyed our stay.

AccorHotels certified review
Mr F. C. Couples - 14/02/2018
« Overall happy »

Gentleman at reception was extremely bad mannered input arrival !!! We arrived at 1.30 and accepted the fact we were early . Asked if we could leave our cases and we would return in 30 minutes !! Briefly told to dump them beside him at the desk !! We returned at 13.55 and took a seat right in his view !! Other guests arrived and got checked in ahead of us !! We then asked if our room was ready and were asked again who we were ?? Really rude and we have never experienced this before !!! We have stayed many times in the Mercure before . 3 am fire alarm went off and after standing outside for an hour were returned to our rooms . We asked next day what the problem was and the answer was I do not know as I was not on shift !!! This really was not god customer relations !!

AccorHotels certified review
Derek W. Solo - 14/02/2018
« Nice hotel »

Stayed 3 nights but last night of stay was disrupted by a spurious fire alarm at 02.40 and had to stand outside in the snow for an hour. No explanation of what caused the alarm

AccorHotels certified review
Karl Business - 14/02/2018
« Very Disapointed »

I had to pay to park in the hotels own car park. I had to sit in a draught, at a bizarre bar arrangement with my back to the room whilst I ate my dinner. This may be ok in a macdonalds, I expect better at these prices. The poorly maintained building kept me awake all night. They stole money from me, calling it 'dinner services' what am I supposed to do? Cook my own dinner? Won't be coming back here in a rush. On the plus, nice rooms, and the staff are great.

AccorHotels certified review
Miss M. Couples - 13/02/2018
« Always stay at the Mercure, never have any complaints »

Great service as always, think our rooms were upgraded, maybe due to the other couples anniversary. Never have any complaints at the Mercure, always stay here when we're in Inverness, food was great in the bar.

AccorHotels certified review
Tracey Families - 13/02/2018
« Nice room »

Nice room but noisy from outside. Parking was biggest issue as car park was full a few times

AccorHotels certified review
Boyone Couples - 13/02/2018

Thoroughly enjoyed our stay. Room request was meet on arrival, Food at breakfast was good

AccorHotels certified review
Jennifer Business - 13/02/2018
« Staff and facilities were good, very noisy location »

We ate in the bar area and the staff and food were lovely. The breakfast was one of the best hotel breakfasts I have ever had, plentiful and tasty. Unfortunately the location of this hotel lets it down. My room was facing the main street and was very noisy at night from revellers and all night from traffic.

AccorHotels certified review
Sean L. Solo - 13/02/2018
« Fantastic »

The staff at both the reception and bar were very polite and extremely helpful. The room was also very clean and the view was lovely.

AccorHotels certified review
Julie H. Couples - 12/02/2018

My partner was unwell during our stay unfortunately. However, staff were very helpful and accommodated us very well. Our weekend was not as we planned but staff were very good and made our stay very pleasant considering. Thank you x

AccorHotels certified review
Pauline Couples - 12/02/2018
« Nice Hotel »

The room was very nice. We had trouble with the window though and had to get someone up to fix it as we couldn't get it to shut. When it was shut the noise from outside was still very loud as we seemed to be in a very busy street for a Saturday night.

AccorHotels certified review
Mrs S. L. Couples - 12/02/2018
« Great weekend staff ace »

Great weekend for my birthday hotel ace staff always pleasant

AccorHotels certified review
L Couples - 12/02/2018
« lovely hotel with lovely staff »

The lady at the reception was very polite and very helpful, our room was perfect except lighting wasn't great in room but room was beautiful

AccorHotels certified review
Marcel G. Families - 12/02/2018
« Lovely hotel, let down by a few details »

The room and facilities were pretty good, but experience let down on 2 points 1. The shower was lukewarm, not great in freezing cold Scotland! We notified reception who said she would send somebody to look at it whilst we were out at dinner. On return it was clear nobody had looked at it. 2. My daughter had forgotten her toothbrush so I called to see if the hotel could supply one. The reception said someone would bring one, but they never arrived. I called about an hour later, still no response. Admittedly we had forgotten out toothbrush but most hotels supply these promptly.

AccorHotels certified review
Steven D. Couples - 12/02/2018
« Mr d. »

Arrived to find no parking spaces and struggled to get car parked. Hotel room lovely and can't fault room or anything about staff etc. Only 1 criticism I have is the sheer noise outside the hotel struggled to get alot of sleep and disappointed in this.

AccorHotels certified review
Anonymous Friends - 12/02/2018

Staff very friendly and helpful.Nice and central to the shops and clubs.

AccorHotels certified review
Vikki M. Friends - 11/02/2018
« Lovely hotel but very noisy »

Great rooms, clean, big. Helpful and friendly staff. Room faced out on to street and the noise from that was awful. Went on until around 4am.

AccorHotels certified review
Jemma K. Couples - 11/02/2018
« Gem in Inverness! »

Great location as it is situated right in the middle of City centre. View over the Loch Ness was fantastic. Breakfast was excellent and we enjoyed Loch Ness Exhibition centre which is 25 mins driving.

AccorHotels certified review
Anthony Couples - 10/02/2018
« Perfect! »

We changed room for one with the river’s view, 5th floor, and we enjoyed it a lot!

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