Hotel - Mercure Perth Hotel
Mercure Hotel Mercure Hotel

Mercure Perth Hotel

3.5/5 1,070 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 76 rooms
  • 76 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 2,350 reviews

Our guest reviews for Mercure Perth Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,070 reviews
g0ddo Couples - 20/08/2018 TripAdvisor review
« Interesting building in good location, but shabby rooms and poor breakfast. »

The Mercure Perth is located in a really interesting old mill building, handy for the the city centre. It could be fantastic. However the rooms are very tired/dated, although clean, but it feels like it was last decorated in the early 90s. Other things show that it is being managed down to a tight budget; for instance the disabled stair climber was marked 'out of service', paint on doors worn-out, seal around baths very messy (and shower poor), bath stained, and single-glazed windows with no aircon. Also walls and floors are paper-thin - you can hear people talking on their phone from the floor above, and people using the toilet next door! Breakfast was stingey - no attempt to provide gluten-free range esp. sausages (now easy to get) or haggis, and gluten-free bread has to be asked for. Also no pots of yogurt, just loose natural. Ibis Styles Glasgow (same firm, 'lower' brand) did it much, much better. And car park is in an area open to all the passing drunks etc. On check-out, front desk did not even ask how our stay was. It could be an excellent hotel, with investment.

Hotel G. Business - 15/08/2018 AccorHotels certified review
« Okay, but needs a bit of an upgrade »

Everything was fine, but the whole place needs a facelift. Carpets, beds, bathrooms could do with a refresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher H., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a value service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Wilson

D’arcy-evans M. J. Couples - 14/08/2018 AccorHotels certified review
« The hotel is located in a nice position,but needs urgent checks in rooms before offering to guests. »

The bathroom . It had NO ventilation. NO cold water in the basin. The tap was broken. Not sufficient towels for 2 people that the room was booked for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John D., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a value service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Wilson

Friends getaway - 14/08/2018 TripAdvisor review
« Holiday Break »

Recently stayed at the hotel as part of a holiday tour in Scotland,hotel is in a very good central location,with free parking.Staff were pleasant and helpful.Rooms were ample,clean and tidy.there was a decent choice for breakfast,although the one gripe was that the cooked food was presented in quite a bit of grease.

Claire M. Couples - 12/08/2018 AccorHotels certified review
« poor tired room no view »

the room was 23 it was very tired the units were all chipped the bathroom was in a poor state and the was no view from the window onto trees blocking out the light.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire m., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Maltesics General Manager

Yvonne Couples - 12/08/2018 AccorHotels certified review
« Excellent stay. »

Enjoyable experience. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne O., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics General Manager

Charlie Families - 12/08/2018 AccorHotels certified review
« Great location and nice to have a hotel with a bit of character. Staff were all very friendly & helpful. »

Really enjoyed our stay. The hotel was value for money & a great location. Nice to have some character to the hotel with the mill and water running right under the hotel. Breakfast choices we slightly limited but we didn’t go hungry. great value for what we paid. Rooms were ok, just a little small and nowhere to put cases, draws to put clothes away. Bathroom fitted purpose but again nowhere to put bits. Staff were really friendly and happy to help with anything needed. Having the 24 hour bar was perfect as it meant it was a good place to meet up with the rest of our group. Would definitely be my choice for hotel if I were to visit Perth again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlotte F., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Maltesics Genera, Manager

J.b.h. Couples - 10/08/2018 AccorHotels certified review
« Good but the stairs were a nuisance especially when you have arthritis. »

Good. The staff were excellent and swopped our room as soon as they could and transferred our bag. I thought the cost of food and drink in the hotel was prohibitive to someone not on expenses and we did not have a drink in the bar due to a poor range of drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabriella Maltesics General Manager

Mrs. A. C. Couples - 09/08/2018 AccorHotels certified review
« Mrs Maureen C. »

Someone had been in our room number 4 and the smell of smoke unbearable Reception promised to spray it but that never happened The towels 8n the bathroom where so smelling of smoke that it made me feel sick, I had to ask for new ones. How the lady who cleaned the room and changed the bed didn’t smell it I don’t know. It was disgusting being a non smoker ourselved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen C., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a value service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am truly sorry that a previous guest smoked in the room and please be assured this has been dealt with. I have also given your feedback to our Housekeeping manager for investigation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Wilson

Ian H. Couples - 09/08/2018 AccorHotels certified review
« Mainly top notch the only down side was that the people above moved around a lot during the night making noise on the ceiling. »

Greeting on arrival was good and the information supplied was top notch. The evening meal was tasty. Breakfasts are superb. All the staff were courteous and well turned out. The price of drinks were a bit high. The room was comfortable and equipped well. In all the stay was good except for the guests above our room who sounded like elephants when walking about their room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian H., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Wilson

Anonymous Couples - 08/08/2018 AccorHotels certified review
« Drab »

The rooms are depressing and uninviting. They are tired and well worn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna P., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a value service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Wilson

David D. Business - 08/08/2018 AccorHotels certified review
« Business trip to Perth »

Overall the hotel was fie , a bit dated and in need of some TLC, all of the staff where welcoming and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear David J D., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Wilson

Mrs R. Couples - 08/08/2018 AccorHotels certified review
« Mrs R. »

The hotel was nice and clean, the staff were very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley R., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Wilson

Gordon J. Couples - 07/08/2018 AccorHotels certified review
« Short weekend bed and breakfast break with dinner on the first night »

This is a pleasant hotel, located close to the city centre restaurants, shops and bars. We have stayed several times here but don't eat or have drinks unless they are included as the pricing has got so expensive. The room we were in was nice and clean but could do with an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon J., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Wilson

Evelyn H. Friends - 07/08/2018 AccorHotels certified review
« Room was very sub standard - and dated - is was booked in April and felt we should have been allocated a standard room. We have stayed here many times and this is the first time the room has been poor. »

Small double room - 1 bedside cabinet, bathroom was very dated and shower was poor , bathroom shelf was loose and we could not put anything on it . had to request a hair dryer which was delivered and appreciated. We were charged £130.00 for the Friday night which we felt was an overcharge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelyn H., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a value service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julie Wilson

Richard C. Couples - 07/08/2018 AccorHotels certified review
« Below our expectations »

This hotel is tired, grubby and in urgent need of renovation. It is well below the standard we expect of a Mercure hotel. Parking was a problem as the advertised free parking is very limited

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard C., Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriella Maltesics General Manager

Anonymous Business - 07/08/2018 AccorHotels certified review
« Quite good »

The room was humid and there was not too much light

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gabriella Maltesics General Manager

Karen M. Couples - 07/08/2018 AccorHotels certified review
« A wee night away »

Pleasant staff. Room very comfortable & clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Wilson

Sylvia M. Couples - 06/08/2018 AccorHotels certified review
« NOT UP TO NORMAL STANDARD »

The toilet did not work every time and there was a leak in the bathroom. It was cleaned up by a member of staff but we were forced to use the public toilet. I have already completed this form and sent an an email with all the details to Mrs Maltesics but had no reply.

Sheena M. Couples - 06/08/2018 AccorHotels certified review
« Pleasant stay »

Enjoyed our stay. Friendly staff, clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheena M., We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Wilson

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