Hotel - Mercure Perth Hotel
Mercure Hotel Mercure Hotel

Mercure Perth Hotel

3.5/5 1,096 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms at Mercure Perth Hotel look out over the 15th century hotel exterior and peaceful landscaped gardens. All bedrooms feature a flat-screen TV and complimentary WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 76 rooms
  • 76 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Perth Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,096 reviews
Couples - 10/10/2018 TripAdvisor review
« Noisy night in Perth! »

Noisy nDisappointed with our stay after having used the hotel before. The hotel definitely needs updating . Did not use shower or bath as seal needs attention and bath stained. Main complaint was lack of sleep as there was a wedding on and disco went on after midnight - no previous warning when we booked!Unlikely we will stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. I am disappointed to hear we were let down on this visit. Please accept my sincerest apologies. Kind regards,

bobjohn2018 Solo travel - 20/09/2018 TripAdvisor review
« Hard to find but worth it »

The big problem with this hotel is its location. It is tucked away in a corner of Central Perth and the road system makes it even more difficult. One improvement that I recommended last time would be to have an illuminated sign completing these questionairres seems not to help anyone but Trip Advisor so why bother?-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review of the Mercure Perth. I am pleased you enjoyed your stay with us and look forward to seeing you again. Kind regards,

Friends getaway - 06/09/2018 TripAdvisor review
« WELCOME! »

We were in town for the wedding of a lifelong friend. A coach load arrived back at the hotel at 2am looking to carry on the party. We were situated in an area where we could do that but wouldn’t disturb the other guests. The staff were very welcoming and accommodating of us and couldn’t have been more helpful. They also suggested a great pub for lunch where we could take kids and watch the football. Excellent. I will definitely be back here!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. I am delighted to hear that you enjoyed your stay with us and you were well looked after by the team.Kind regards,

Solo travel - 01/09/2018 TripAdvisor review
« Pleasant Hotel »

Pleasant Hotel with good amenities and clean rooms. A little old looking in places, but extremely good value and I will certainly use this hotel again. Breakfast was reasonable but could have done with better coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. We are pleased you enjoyed your stay with us and we look forward to seeing you again. Kind regards,

Business - 27/08/2018 TripAdvisor review
« Mecure Perth Scotland »

Hotel is a bit tired and could do with a spruce up but staff are super friendly and very helpful and the hotel is right in the centre of Perth so easy to get everywhere and easy to find. Plenty of car parking space around the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. We are delighted to hear you enjoyed your stay with us. Thank you for your comments regarding the team, I will be sure to pass them on to them. We look forward to welcoming you back in the future. Kind regards,

Solo travel - 21/08/2018 TripAdvisor review
« Perfectly located with nice and helpful staff »

More than ok for a 3-star accomodation with nice food on offer even at the bar, breakfast ok, rooms properly equipped, and located perfectly near High Street and the Tay, but on a calm side road. The bathroom would be ready to get some refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review of the Mercure Perth. We are pleased you enjoyed your stay with us and we look forward to welcoming you back in the future. Kind regards,

g0ddo Couples - 20/08/2018 TripAdvisor review
« Interesting building in good location, but shabby rooms and poor breakfast. »

The Mercure Perth is located in a really interesting old mill building, handy for the the city centre. It could be fantastic. However the rooms are very tired/dated, although clean, but it feels like it was last decorated in the early 90s. Other things show that it is being managed down to a tight budget; for instance the disabled stair climber was marked 'out of service', paint on doors worn-out, seal around baths very messy (and shower poor), bath stained, and single-glazed windows with no aircon. Also walls and floors are paper-thin - you can hear people talking on their phone from the floor above, and people using the toilet next door! Breakfast was stingey - no attempt to provide gluten-free range esp. sausages (now easy to get) or haggis, and gluten-free bread has to be asked for. Also no pots of yogurt, just loose natural. Ibis Styles Glasgow (same firm, 'lower' brand) did it much, much better. And car park is in an area open to all the passing drunks etc. On check-out, front desk did not even ask how our stay was. It could be an excellent hotel, with investment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. We appreciate all your comments and although we may not have an immediate fix for some of the frustrations you encountered we hope we may welcome you back in the future. Kind regards,

Friends getaway - 14/08/2018 TripAdvisor review
« Holiday Break »

Recently stayed at the hotel as part of a holiday tour in Scotland,hotel is in a very good central location,with free parking.Staff were pleasant and helpful.Rooms were ample,clean and tidy.there was a decent choice for breakfast,although the one gripe was that the cooked food was presented in quite a bit of grease.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. We are pleased you enjoyed your visit. I have passed your comments regarding breakfast over to our Head Chef to investigate. We hope we may welcome you back to the Mercure Perth in the future. Kind regards,

Friends getaway - 03/08/2018 TripAdvisor review
« AVOID !!!!!! »

Hotel is very dated in decor and very dark. Rooms are dated, beds very uncomfortable, had to go on tip toes to get on bed and I am 5ft 5 ins, was in twin room (no 120), beds on wheels, which move about and you can't stabilise. Bathroom is a disgrace, hot water tap in sink is boiling hot as soon as you turn it on, dangerous for kids and OAP's. Shower head is not steady and can't put in steady position. Told receptionist about beds and hot water before we left and said we would not be back, which I have never said at any hotel before. Management need to seriously improve this hotel and also doesn't reflect price I paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for telling us about your stay. I have also replied to you directly regarding your stay but thought it important to reiterate my concerns. We take these matters seriously and are currently resolving the maintenance issues raised within your stay. Kind regards,

Family - 20/07/2018 TripAdvisor review
« Great location - some tired rooms (?Standard/Classic only) »

Great location in an old mill building with well preserved and displayed features of the building's history - easy walk into the centre of Perth. Very welcoming and helpful staff - easy check-in and out. Convenient close parking. Breakfast choices more than adequate. We arrived on a Sunday afternoon and many of the dinner menu choices (fish, chicken) were unavailable - perhaps related to a local power blackout that day? We had a second floor Standard/Classic room which had a pleasant view out the dormer windows but the room was tired and in need of an upgrade - certainly didn't appear like the Classic room images on the website. I do note that prior reviewers have noted the same - peeling paint, damaged timer window frames, worn carpet, musty room smell and clean but worn/aged bathroom. In future I would choose a Privilege room. Finally, we did request that our two booked rooms were close but did end up at opposite end of the hotel and on different floors - didn't raise it at the time as assumed the hotel was busy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to tell us about your stay. I am disappointed to hear that we were let down with our Menu selection and I have passed your comments over to the chef. We further appreciate the rest of your feedback in which it can help make positive changes. Kind regards

Couples - 27/06/2018 TripAdvisor review
« Best Hotel in Perth, Scotland. »

Very Friendly Staff from Reception right through to Bedroom Staff. Hotel is Very Central to Shops, Restaurants and Bars in a quiet and restful location, and a short walk back from the night life in the

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to tell us about your stay. We are delighted to hear that you enjoyed your visit with us and I will be sure to pass your comments over to the staff. We look forward to welcoming you back. Kind regards,

Couples - 04/06/2018 TripAdvisor review
« Racing at Perth »

We went to the races in Perth with friends. We had a great time. The Mercure is close to the track - an easy cab ride to and from. No need to drive. The only way to go. The staff are super and very amenable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review. We are pleased you enjoyed your visit. Thank you for your commendation of the team. I will be sure to pass your comments on. We look forward to welcoming you back in the future. Kind regards

Couples - 27/02/2018 TripAdvisor review
« Overnight stay. »

Have stayed in this hotel on a couple of previous occasions and encountered no problems. The room was clean, warm and the bed was extremely large and comfortable. All of the necessities including toiletries and hot drink ingredients were supplied as well as complimentary water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. We are pleased you enjoyed your visit and we hope to welcome you back. Kind regards,

Couples - 14/02/2018 TripAdvisor review
« Short Break »

As a couple we stayed 3 nights at the hotel,it was located in a good central position,staff were friendly and helpful,room was of adequate size and cleanliness,we had the buffet breakfast which had a decent choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your visit. We are pleased you enjoyed your visit and look forward to welcoming you back. Kind regards,

Solo travel - 16/01/2018 TripAdvisor review
« Quirky and comfortable »

This historic hotel converted from a large water mill many years ago was a convenient base for a week's break over Christmas. It was fascinating to observe the original water channels and part of the mechanism through glass panels in the lounge. The staff were all friendly and helpful without exception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for telling us about your stay. We are pleased you enjoyed your visit and thank you for your comments regarding the staff. I will be sure to pass them on. We look forward to welcoming you back in the future. Kind regards,

Couples - 02/01/2018 TripAdvisor review
« Disappointed »

I normally like to find the positives in a hotel so here goes. The location was really good. The bed really comfortable and the heating was greatly appreciated as it was quite cold outside. Unfortunately there were a few negatives too. The room had not been cleaned properly. Hair on bathroom floor. There was a lack of loo roll and only one small shower gel/ shampoo to last 4 days. The carpet had not been cleaned either. The staff not the friendliest . We had to go and locate someone for the bar too and had a 15 min wait for them to arrive. I will not return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your review of our Hotel. Kind regards.

Couples - 13/12/2017 TripAdvisor review
« Terrible rooms that are old and not cleaned »

The room was not properly cleaned with thick layers of dust and dirt around radiators. Mould on window frames and the windows were single glazed so given it was 5 below zero outside meant it was freezing cold and the windows were streaming with condensation. The radiator in the room was turned off when we arrived despite it having been cold for a number of days. The bathroom had no heating at all, not even a heated towel rail so it was cold when we arrived and stayed that way. The bathroom was old and broken tiles with messy dirty grout everywhere. The room was old decor too. We asked for a double room but got a twin and were told the hotel was completely full so we couldn’t change room to get either a double or clean room. Another guest asked reception to change room and they did it for her. Perhaps they just didn’t want to move us. When we checked out the receptionist said please makes you concerns known on the survey we send you because we won’t be allowed to improve things without complaints! So basically they know their hotel is nothing like the website claims. We have already booked and prepaid a stay at the Mercure in Aberdeen so I hope we have not wasted our money on that one. I am only glad we were only in Perth for one night, it dirty, old and very poor quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review of the Mercure Perth. Kind regards,

Denise C Couples - 24/11/2017 TripAdvisor review
« Perth »

Brilliant location for Perth shops, pubs & restaurants. Parking was easy, with adequate parking for a large vehicle like ours. Staff were friendly and welcoming. Hotel was ok for an over night, one night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. We appreciate your comments and look forward to welcoming you back in the future. Kind regards,

Couples - 29/10/2017 TripAdvisor review
« Mercure Perth »

Disabled parking very poor [not enough room between cars]only two spaces! Rooms uncomfortably warm [even with widow open and heating off! Got blocked in by car parked at entrance,signage insufficient,Food and service in restraunt very good ,Room clean but rather bare looking [couple of pics ?]although overall an other enjoyable stay,,,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking the time to tell us about your stay. We look forward to welcoming you back. Kind regards,

IanandLynda Couples - 25/10/2017 TripAdvisor review
« Great location,but room for improvement. »

Hotel is in a great location for exploring the beautiful city of Perth and the surrounding area.It is a characterful old building,but needs a lot of work done to improve its charms.Bar area could be a lot better with being updated and bar prices were ridiculous.Bedrooms were tired and in need of modernising and old furniture needs replacing.I stayed here a few times many years ago and I don't think any work has been done to update and improve the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review. We might not have an immediate fix for some of the frustrations you encountered but we do hope we may welcome you back to the Mercure Perth. Kind regards,

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