Hotel - Mercure Bewdley The Heath Hotel
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Mercure Hotel

Mercure Bewdley The Heath Hotel

Habberley Road  Bewdley Nr Kidderminster 
DY12 1LA  KIDDERMINSTER
UNITED KINGDOM

588 reviews
TripAdvisor Rating Based on 588 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from modern-style classic rooms or refurbished Victorian rooms in the original house. All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 44 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 805 reviews

Our guest reviews for Mercure Bewdley The Heath Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 588 reviews
AccorHotels certified review
Colin P. Friends - 16/07/2017
« Spacious but warm »

We stayed in the old part of the hotel in the four poster room 3. The room was hot and we felt slightly insecure in leaving the french windows open over the balcony area. Otherwise the room was clean but quirky in terms of layout and wardrobe furniture. Reception staff were friendly and helpful. The breakfast staff were helpful and very accomodating.

TripAdvisor certified review
nhenein Business - 15/07/2017
« Bumped .. After Booking 10 day in advance »

I got there after booking 10 days in advance and receiving multiple confirmations to be told that there was no space for me and that they found a room for me at this horrible hotel, to add insult to injury, other people were checking in as I was waiting for a cab to take me to my hotel. NEVER AGAIN THE MERCURE GROUP

AccorHotels certified review
Stuart R. Families - 11/07/2017
« Hotel was lovely, as were staff - shame about the other guests making lots of noise at 3.00am  »

Great, staff were lovely as was the hotel and food. It is just a great shame you cannot vet guests, as the neighbours to our room were very noisy from 3am to 4pm - as I guess this is when they returned maybe from the wedding that was at the hotel??

AccorHotels certified review
Anonymous Families - 11/07/2017
« Not that restful  »

First night there were kids running around banging doors & even knock on ours while we were trying to sleep! When going to breakfast we were told we hadn't even paid for it even after producing the card reader receipt. Lady in breakfast was very friendly. We won't be returning. Room was ok but bed on a slight tilt. Very expensive drinks

AccorHotels certified review
Matt Couples - 11/07/2017
« Lovely room »

Lovely room, bed was really comfy, room was clean however there was 5-6 spiders and cobwebs around but overall brilliant stay and the facilities and staff were brilliant, would definitely recommend

AccorHotels certified review
T.d Families - 10/07/2017
« Fantastic.... A beautiful hideaway  »

Fantastic experience. Location, room, staff, food. Will definitely be recommending

AccorHotels certified review
Anon Families - 10/07/2017
« Chaotic »

Shambles. Room wasn't ready on arrival. Then was asked to swap to another room. Overall impression was that there was a lack of management.

AccorHotels certified review
Jillian N. Couples - 10/07/2017
« Mrs Nye »

Excellent service and good accommodation

AccorHotels certified review
Jim G. Business - 10/07/2017
« Excellent hotel. lovely place, excellent staff and rooms are good. »

Nearly everything was great. The only downside was that in my room on the ground floor you require nets as people can see in your room. I had to have the dark curtains shut during the time it was light.

AccorHotels certified review
Annie Solo - 09/07/2017
« Mr »

The receptionist was professional, welcoming and helpful. The room was a nice size, with enough places to put things. However, for the price of the room, it was a bit tired and on my phone the wifi was only accessible by the door. The restaurant served well presented good food for evening meals and there was a good range of food for breakfast. The chopped fresh fruit was in separate bowls, which was much better than having a mixed fruit salad, which ends up with only apple left in it!

AccorHotels certified review
Sarah J. Families - 06/07/2017
« Great staff! »

We are a family of 4 staying two nights at the hotel and overall our experience was brilliant! The staff were so friendly and helpful, the breakfast was great and the health club close by is a fab addition, especially the pool. Also the hotel is so close to the safari park which everything easier. Our only negative is that the rooms are a bit tired and could do with a bit of a refurb.

AccorHotels certified review
Sam Friends - 04/07/2017
« Shambles worst than faulty towers »

Arrived on the Friday night to a room (11) that was dusty and wallpaper ripped off the wall, looks nothing like the privilege room on the pictures, the nespresso still had pods in it from the last occupant so hadn't been cleaned out, there was no net curtain on the ground floor room window all the beading was hanging off the windows, and one of the windows had no lock or handle so it wasn't locked. We were then moved to another room which was a little better, beading was still having off the window. There was net curtains but they were hanging off had to fix myself. In the bathroom the bathroom light above the mirror is meant to have 2 shades but only had 1 so it looked shabby, there was 1 lady on reception who didn't even know had to reset the key card. My partner went to the reception toilets at 7.30 am on the Saturday morning and they were absolutely filthy toilet rolls thrown all over place toilets were filthy. And at 11.30 am they were still hadn't been cleaned there was a wedding party arriving, now I've worked in hotels and your first priority should be reception welcome area. To be honest the only decent hard working guy there was the night porter he needs a medal no one else seemed to care.

AccorHotels certified review
Emma Families - 03/07/2017
« Average »

Booked and got charged for a family room Actually got a double room Prom on playing music until 11pm Lots of waiting for dinner and breakfast service

AccorHotels certified review
Dave C. Friends - 03/07/2017
« In need of serious updating »

Room was dusty, and wall paper coming off walls with radiator looking around 20 years old. Extremely noisy on both nights of stay but hotel staff excellent. I took photographs of the very poor state of the room and expected much more paying over £100 per night which didn't even include breakfast.

AccorHotels certified review
Anonymous Couples - 03/07/2017
« holiday »

I was disappointed with the bedrooms, they were cramped. No chairs and little storage. TV did not work all week despite the staff reporting this fault

AccorHotels certified review
Anonymous Friends - 29/06/2017
« It fitted our needs well »

Hotel was good, staff very friendly and the pool was excellent

AccorHotels certified review
Christine Couples - 27/06/2017
« Christine »

Enjoyed stay. Enjoyed the swimming as the weather was so hot. Staff in hotel and the pool were very friendly.

AccorHotels certified review
Leese Couples - 24/06/2017

Room dismal-in need of refurbishment. On arrival light bulb gone in bathroom. promptly replaced by staff. No mirror near socket for doing hair. Wall paper peeling. Curtains grubby. All staff excellent and friendly- make hotel

AccorHotels certified review
Disappointed F. N. W. Couples - 22/06/2017
« Bitter-sweet!! »

We have stayed here before. It is good base for touring the Midlands. The food and its service was excellent. Hot, tasty and well served up. The hotel service was very sloppy. ie beds made up wrong on first day, barely thrown over on second day let alone smoothed out. Key kept failing to work meaning a trek back to reception. Someone else's hairgrip in the carpet!!l toiletries and towels not replaced after use. Front of house staff dealt with these things promptly enough when requested but they really shouldnt have happened. Bitter sweet experience.

AccorHotels certified review
Lynne T. S. Friends - 19/06/2017
« One night leisure break »

Not really a leisure break hotel. Leisure facilities very outdated and not relaxing all. Feel a bit mislead. Also a very loud boxing function on in the hotel which we were not prewarned about. In fact our room (10) was positioned right opposite it. Not the greatest experience.

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