Hotel - Mercure Bewdley The Heath Hotel
Mercure Hotel Mercure Hotel

Mercure Bewdley The Heath Hotel

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3.5/5 641 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Solarium
  • Tennis
    • Outdoor tennis court
    • Tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from modern-style classic rooms or refurbished Victorian rooms in the original house. All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 44 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 972 reviews

Our guest reviews for Mercure Bewdley The Heath Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 641 reviews
AccorHotels certified review
Rosaleen C. Friends - 09/12/2017
« Wedding was great as couple are best friends but food service was more like a scenario from faulty towers drinks too expensive so bought ours from Bewdley Tesco ,if drinke were better priced you would sell more. »

I found reception staff very friendly but the room was dark and dismal not a room to relax in. The head waitress was walking around while the meals were being served asking everyone did you like your starter , main and desert which was very annoying and the waiting team seemed to be annoyed by her efforts she did seem to be barking orders at them, not the kind of dining experience for a wedding breakfast. It was expensive and a bit disappointing but to be fair maybe we stayed in a room that is waiting for a makeover. The wedding was a total success for our friends which is all that matters however the hotel was a disappointment, the drinks way too expensive and the service during the wedding breakfast was distracting and unprofessional. I have been a waitress many years ago and feel that your staff need some retraining as the job of waiting on guests during functions is to do the job with as little disruption to the proceedings and not to ask everyone in the room how the meals are.

AccorHotels certified review
Sam P. Families - 05/12/2017
« Fantastic stay »

Stay here was great. Had a very large family room everywhere clean and tidy. Staff very friendly and nice breakfast. Baby pool was lovely and warm for my 10 week olds first swim.

AccorHotels certified review
K M. Friends - 05/12/2017
« Okay »

The room was extremely basic, and more in keeping with somewhere like a travelodge. Ths staff were friendly but the room and hotel looked quite worn out and run down. We feel we did not get value for money.

AccorHotels certified review
Huttoft D. 1. Couples - 29/11/2017
« Huttoftdave1 »

Very pleasant but could benefit from refurb of rooms and increased soundproofing. Friendly helpful staff. Approach driveway was not very well lit . Overall quite happy with the hotel

AccorHotels certified review
Em Families - 28/11/2017
« Excellent staff »

Met so many pleasant and accommodating staff members they more than made up for the minor mishaps which I won't go into. Managers , reception , waiting staff, chamber people all so welcoming , helpful and smiling. We had a lovely girls weekend away. Thank you

AccorHotels certified review
Rjskins Couples - 28/11/2017
« A slightly overly Christmassy but still nice November break! »

We had a great dinner, bed and breakfast at The Heath. We loved the location and the facilities. The food was great and we received great service from the friendly staff. The bedroom was very comfortable and quite spacious. We loved the pool and spa too. Our only 'niggle' was the onslaught of Christmas as we walked through the door (on 26th November!). Gemma quickly explained that you had had a Christmas craft fair during the day so that explained why Christmas had come so early to Bewdley... but at breakfast the next morning we had the same Christmas song (Bing Crosby I think) playing on a loop constantly !which got a bit wearing! We will come again but not anywhere near Christmas next time!

AccorHotels certified review
Mevs H. Families - 26/11/2017
« Staff great, room dated »

Pleasant

AccorHotels certified review
Susan J. Couples - 21/11/2017
« Good »

Ok stay, room although a bit tired. Staff very pleasant.

AccorHotels certified review
Steve M. Business - 17/11/2017
« Satisfied »

Nice hotel with friendly staff, enjoyed my stay but the kitchen needs a new potato masher as mine was a tad lumpy

AccorHotels certified review
David Business - 17/11/2017
« Very pleasant stay »

Very pleasant

AccorHotels certified review
L C. Business - 16/11/2017
« Bad experience »

Fire alarm at 10:15pm without any explaination. Had to wait 45 mn outside. Very bad night, noisy. No customer service at all. All my colleagues complain about the service, now I understand why. I will probably not fo there again! I am an « Accor » person, but your hotel does not meet the expectation by far.

AccorHotels certified review
Convenient L. Couples - 16/11/2017
« Convenient L. »

The accessible facility is reasonable, at a hotel that gives us close access to family. Although we no longer use the restaurant facilities, much of which is overpriced for what you get. We are very much hung in the past with this facility, whereby we did enjoy the food here. Also, you still have someone parking on double yellow lines next to the disabled parking in such a way that, you have to reverse the car to get the wheelchair passenger in. On a rainy day this is a pain. We have now taken to parking further along in expectation of that.

AccorHotels certified review
Oliver Couples - 15/11/2017
« Under par »

Room was poorly furnished, out-dated and tv cobtroller did not work.

AccorHotels certified review
M. Families - 12/11/2017
« Comfortable »

Clean and comfortable room found meals and drinks expensive staff helpful fire evacuation during stay dealt with efficiently breakfast excellent overall good

AccorHotels certified review
Dawn &. L. D. Business - 11/11/2017
« Enjoyed our stay »

Hopefully will return in April great people.everythung abt this hotel is great loved breakfast very friendly and helpful staff felt at home see u in April I hope :) Room was very nice and spacious had family room Lee & dawn D.

AccorHotels certified review
Kenneth P. Couples - 09/11/2017
« Lovely hotel, »

Lovely hotel, great hardworking staff, good facilities with the swimming pool and spa, close enough to walk into Bewdley so ideal location

AccorHotels certified review
Gill Friends - 08/11/2017
« The staff did everything within ttheir power to make our stay pleasant and comfortable. »

The staff were consistently friendly, helpful and efficient. The meals were well prepared and delicious. Our room was comfortable though needing some redecoration.

AccorHotels certified review
Anonymous Families - 06/11/2017
« Generous sized family room. Helpful staff »

Impressed with size of room and pool. Breakfast good and plentiful. Veg was different than stated on menu which caused a bit of problem with my autistic grandson but was rectified . Helpful staff

AccorHotels certified review
Emma B. Couples - 06/11/2017
« Very disapointed »

Would not stay here again or recommend to anyone ,room given no 5 ,very old and tired ,had to use the toilet then go through in to bedroom to wash hands !!! Asked to move room ,was moved to room 39 ,tried to have a bath before went out for our evening ,nearly got scolded as the cold tap just didn't work !!! Spiders and cobwebs in this room also

AccorHotels certified review
Jt Families - 06/11/2017
« Good staff, room average, noise unacceptable »

The hotel is a traditional building. However one of the function rooms backs onto the corridor on which the ground floor bedrooms are located. The noise in the room until 1am was not acceptable and would put me off staying in this hotel again. The primary purpose of a hotel is to provide a comfortable bedroom and this was not achieved.

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