Hotel - Mercure Ayr Hotel
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Mercure Hotel

Mercure Ayr Hotel

Dalblair Road  Ayr 
KA7 1UG  AYR
UNITED KINGDOM

674 reviews
TripAdvisor Rating Based on 674 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Parents appreciate the available family accommodation.

  • 118 rooms
  • 118 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,358 reviews

Our guest reviews for Mercure Ayr Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 674 reviews
AccorHotels certified review
Craig Friends - 16/07/2017

Bit dated in rooms. Iron was black. Bathrooms not in the best condition

AccorHotels certified review
Mike Business - 13/07/2017
« Old, Tired Hotel, Manned by enthusiastic, if stretched staff »

I have stayed here a few times before. Rarely my first choice. Good central location. The shopping area is more pleasant. Friendly, helpful staff. But approaching an empty bar is never a good feel. I decided to eat out.

AccorHotels certified review
Tim G. Couples - 12/07/2017
« Great value for money »

Good location, great service particularly the restaurant offering good choice for coeliacs/gluten free, large rom on high floor with view of the sea and Arran in the distance. Good value for money package

AccorHotels certified review
Mr M. D. Couples - 12/07/2017
« Regular customer »

Very disappointed with our recent stay, room dirty carpet stained, bath panel hanging off, no net curtains on window, stain on lamp shade, and menu very poor no traditional scottish food available steak pie taken off since last stayed this was our 9th stay and possible our last

AccorHotels certified review
Lorraine A. Friends - 12/07/2017
« Very Lea Sant staff but room was not cleaned often enough and damp carpets in the corridors and rooms smelt musty »

As above. Location was ideal. Breakfast was good.

AccorHotels certified review
Anonymous Couples - 12/07/2017
« MRs »

overall very pleasant

AccorHotels certified review
Peebles Couples - 11/07/2017
« Pleasant weekend away. »

Very good value for money when using a deal. Rooms require TLC. All rooms should have robes. Tea tray wasn't refreshed daily, therefore had no tea the next day. No biscuits on tray either or bottled water.

AccorHotels certified review
Agnes A. K. Families - 11/07/2017
« Lovely overnight stay  »

Had a lovely overnight stay . Staff very curtious and helpful on arrival . Room clean however furniture a bit tired . Noticed all the bedding was new . And had a lovely nights sleep . and breakfast enjoyable . No issues . Hope to return soon .

AccorHotels certified review
Anonymous Couples - 11/07/2017
« Mrs »

My stay was very relaxing. I like the location of the hotel. The only complaint we had was the pool. The decor is very tired and needs updated. Paint was flaking from the green painted pillar above the water in the pool. The gents changing room was very poor. The floor was cracked and peeling. There was lots of surface water.

AccorHotels certified review
Anonymous Couples - 10/07/2017
« enjoyable and practical »

Hotel room lovely great see view The breakfast was fine The staff were all very friendly and very professional

AccorHotels certified review
Linda M. Couples - 10/07/2017
« Kirstie moffatt/linda moir »

Lovely hotel, extremely friendly staff, wonderful breakfast. Bathroom bit tired, needs refurbished.

AccorHotels certified review
Bob Business - 10/07/2017

Room outdated and tired, needs updating, was double charged for breakfast despite prepaying, lucky had copy of email to prove payment. Directions to Car park not clearly marked.

AccorHotels certified review
Susan G. Couples - 10/07/2017
« Enjoyable stay, comfortable clean room, lovely sea views. »

Only disappointment was the evening meal. Starters where very good but main courses where a let down. Firstly my husband ordered the haddock but we where then told there was no more haddock so he chose the steak burger with blue cheese and I has the sea bream. The burger was very dry as if it had been sat under a heat lamp for quite some time. My sea bream consisted of three tiny squares of fish which were rather bland. The twice cooked chips turned out to be frozen oven chip. If we had paid full price for these dishes we most certainly would have complained at the time, but as we were on an itison voucher deal we decided not to complain. I must admit the breakfast on Sunday morning was very good with plenty of hot food and also continental. Our room was comfortable and clean with lovely sea views.

AccorHotels certified review
Anna Families - 10/07/2017
« Enjoyable stay. »

Enjoyable stay once again. Good sized family room,comfy beds. Staff is very pleasant and courteous. Good selection for breakfast. Only complaint, damp horrible smell in toilet due to non functioning extractor fan.(Rm.571). We will return soon hopefully with different room.

TripAdvisor certified review
Family - 10/07/2017
« fab u lous »

Had a lovely family room. 632. Had a small bedroom with 2 single beds. Great grandson was so happy on phone to his mum and dad saying he had own room and own tv. He loved the pool. It rained for the 3 days but pool was well used. Still went to see robert burns birth place and museum. Only crazy people on beach building castles. Food in hotel fab. Spotless. Staff at desk lovely and helpful. Manager in dining room very welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for your feedback after your recent stay with us. I am delighted to hear that you and your grandson had a fantastic time. I will pass your kind comments back to reception and restaurant staff. Thank you again and I hope to welcome you back in the near future. Regards Lindsay Steele

AccorHotels certified review
Anonymous Families - 09/07/2017
« Miss »

Enjoyable

AccorHotels certified review
John D. Friends - 09/07/2017
« Excellent customer care  »

Well looked after by lovely caring staff

AccorHotels certified review
Alice V. Couples - 08/07/2017
« Fantastic. But mix up at meal. Sent wrong dinner and forgot to order correct ended up on my own eating my meal »

Feantastic only hiccup was 2nd night ordered dinner my partner got correct meal but I didn't took it away. Partner finished their dinner I still didn't have mine. Had to speak to manager he spoke to kitchen staff basically forgot to reorder my meal. Ended up in restaurant on my own eating

AccorHotels certified review
Andrew D. Business - 06/07/2017
« Slightly underwhelmed »

Staff we encountered friendly and helpful. Rooms clean, tidy and generally in good order. Fee for parking a bit of a cheek. Cooked breakfast not really an option - extremely un-appetising to look at, no choice of eggs and none freshly cooked. Self service tea and coffee also disappointing.

AccorHotels certified review
Heather Solo - 06/07/2017
« Not bad, could be better »

The rooms need refurb, there was wallpaper peeling, carpet with worn patches and the desk had burn marks. The restaurant was terrible, could not provide the correct meal and was massively overpriced

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