Hotel - Mercure Livingston Hotel
Mercure Hotel Mercure Hotel

Mercure Livingston Hotel

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3.5/5 574 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Three-quarters of our 120 rooms have views of the lawns and courtyard garden. Our interconnecting rooms are convenient for families. In privilege rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 120 rooms
  • 120 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,425 reviews

Our guest reviews for Mercure Livingston Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 574 reviews
AccorHotels certified review
Kerry Families - 12/02/2018
« Staff friendly and helpful but room was shabby »

Staff were polite and helpful, food was great and atmosphere in restaurant was relaxed. Room was very shabby, window was soaking with condensation and the room smelled damp.

AccorHotels certified review
Craig D. Couples - 11/02/2018

Excellent service very happy with my stay looking forward to staying again

AccorHotels certified review
Tracy B. Families - 11/02/2018
« Family stay »

We arrived on the Friday evening room Was lovely and warm and staff were so friendly nothing was any trouble. We had food in the restaurant drinks at the bar and took kids swimming prefer when it's the buffet breakfast myself but overall excellent

AccorHotels certified review
Greg Solo - 10/02/2018
« Please stop emailing me about this survey »

Please stop emailing me about this survey

AccorHotels certified review
Juliana Business - 09/02/2018
« Good »

Room clean and fresh. Food- could do with more of chose. Good breakfast. Good service at reception and restorant. Particularly liked Chinese 68 old man at breakfast- happy guy.

AccorHotels certified review
A M. Business - 08/02/2018
« It served the purpose of the visit »

Satisfactory.

AccorHotels certified review
Stephen P. Business - 08/02/2018
« Grate »

Hotel was good food was good but the service was slow

AccorHotels certified review
S B. Families - 07/02/2018
« Needs upgrading »

Great location , great service from the staff , friendly, fast and efficient but the rooms are in bad need of an upgrade , there was a chair in the room that was so badly worn the seat and back rest was all ripped to be honest I was totally shocked .

AccorHotels certified review
Ann M. Solo - 06/02/2018
« staff great but no heating in bedroom »

Hotel staff are friendly, hotel clean and tidy, long walk to bedroom and no lift to reach a bedroom which had no heating and no way of turning on heating, did not phone reception as could not be bothered moving room so just got into bed to keep warm, bed is comfortable. Breakfast in the morning had to ask for porridge as none out, went for breakfast at 8.30 but service was not good at breakfast.

AccorHotels certified review
Anonymous Business - 05/02/2018
« Clean convenient hotel with good parking and helpful staff »

Good stay. Only comment was that the carpet in general area and furnishings in room were tired. My chair had a hole in the seat covering in my room. Could do with some investment.

AccorHotels certified review
Derek F. Couples - 05/02/2018
« Good Value for Money but room for improvement...... »

The room and general facilities including the pool, sauna and steam-room were all very good but the breakfast could have been better........

AccorHotels certified review
Vicky Families - 04/02/2018
« Comfortable »

The hotel was clean and comfortable and close to the shopping centres we were visiting. Great selection at breakfast time. Would definitely return again.

AccorHotels certified review
Lesley M. Friends - 04/02/2018
« Enjoyable »

Had a good stay except for breakfast on the second morning which was a bit of shambles.

AccorHotels certified review
Steve P. Business - 03/02/2018
« Normal Service »

I use the Mercure Livingston regularly and have been for the last six years. The hotel itself needs a referb but the staff are excellent. (As always)

AccorHotels certified review
Hannah Business - 03/02/2018
« Adequate for a night but not several »

Check in was ok, room looked adequate even though it was a bit tired. The bathroom was a huge disappointment! The fixed shower head is several inches below my head - try washing long hair in that without injuring your back or neck! Then add in that the hot water tap is running in the bath burning your feet while you're still trying to get the shampoo out your hair. Already had a neck and shoulder injury which did not help the matter at all. Missed breakfast due to drama then picked up my lunch to find my sandwiches all contained mayonnaise (which I previously raised as a food allergy/intolerance). Out of the 4 days I stayed only had 2 lunches without mayonnaise, never made breakfast once - 2 days due to shower, 2 due to snow and having to leave early. After having nothing to eat all day I was told I couldn't order food until after half 6 and I wouldn't get it until after 7. Customer service was really lacking throughout. No check backs in restaurant although to be fair the food was pretty good.

AccorHotels certified review
Nick F. Business - 02/02/2018
« Clean but very tired with a disappointingly sparse menu »

When checking in, the Computer System was causing problems (internet connection?) which resulted in a 45 minute wait until it was running sufficiently to program the room key. Not happy after a 5 hour drive to get there. The room and bed was clean. Decor, furniture and flooring seems to be the same as when I used to stay there as the Ramada 20…, and it shows. It's very tired. Food was good but the list of things that were off the menu was twice as long as what was available, so very disappointing at the end of a long day. Second night we felt compelled to go out elsewhere to eat. This Hotel needs to increase its prices to the Corporate users like BT - the meager income from which will not help the case for investment, and investment it DESPERATELY needs. Local competition is almost non-existent, so be brave! Put up prices but spruce the place up as well! Seriously thinking of staying at the Dakota next time, despite the 40 minutes it will add to my journey into our Office.

AccorHotels certified review
Cheryl Families - 01/02/2018
« Satisfactory stay »

Had a nice time, but shower wasn't working so the manager kindly let us use the shower in the room next door to ours so we didn't have to have the inconvenience of changing rooms. Pool was small but ok, but gym facilities very minimal, more like a gym cupboard than gym room. Food was ok, service was good. However had prepaid for our dinner but bill showed full price, the waiter had to re-do the bill. Received an email about 2 weeks after our stay to say I needed to contact the hotel to pay for our outstanding bill even though I had paid in full for all the extras on checking out of the hotel. I replied to the hotel's email but didn't receive a reply from them. Would have been nice if they had the courtesy to email me back and let me know they had made a mistake as I had no outstanding bill to pay. Overall wouldn't rush back to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheryl N., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will discuss your comments with the Front Office team in connection with the billing error. We should have contacted you back in connection with this. Please accept my sincere apologies for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

AccorHotels certified review
Stephen M. Business - 01/02/2018

rooms very clean and tidy,beds extremely comfortable.Staff all very friendly and polite.

AccorHotels certified review
Peter M. Business - 01/02/2018
« Very poor »

It seems that if you are from BT you are treated differently from other guests, this became apparent when you get your dinner after other guests even though your order goes in well before them, the only fault in this, is that even though I am from BT I was actually travelling on my own accord and paying by myself, it was an eye opener to see what the packed lunches and the way the recruits are treated, I will be passing this on to the powers that be

AccorHotels certified review
Carly Couples - 31/01/2018
« Basic but lovely night away. »

I bought a deal online which included dinner,wine & late checkout. The rooms were nice & had everything you need! The spa was lovely & we were the only guests in it. Dinner & breakfast was really good, however as hotel was quiet, breakfast looked as though it had been sitting for a while. This hotel was amazing value for money & would definitely visit again!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carly B., We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grant Ferguson Operations Manager

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