Hotel - Mercure York Fairfield Manor Hotel
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Mercure Hotel

Mercure York Fairfield Manor Hotel

Shipton Road  York 
YO30 1XW  YORK
UNITED KINGDOM

1,089 reviews
TripAdvisor Rating Based on 1,089 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Golf  (Nearby)
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Golf  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a contemporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

  • 89 rooms
  • 89 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,424 reviews

Our guest reviews for Mercure York Fairfield Manor Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,089 reviews
AccorHotels certified review
Anonymous Couples - 18/07/2017
« MRS »

Good service. Beautiful environment

AccorHotels certified review
Sam R. Couples - 18/07/2017
« Very satisfactory »

From the time we arrived at reception until the end of our stay we were afforded every help and made very welcome. From reception to restaurant staff and everyone else with whom we came in contact they were all attentive, professional and cheerful.

AccorHotels certified review
Maciejk Families - 18/07/2017
« Good stay »

Free parking on site, good room service, strong wi-fi signal.

AccorHotels certified review
Mr &. M. G. W. Business - 17/07/2017
« Most enjoyable  »

The no smoking policy around the main Entrance was not adhered to by residents, and not enforced by staff making

AccorHotels certified review
Sandra Couples - 17/07/2017
« Nice hotel and location, but room disappointed. »

We had stayed before, hence were keen to call and stay again when in York. We enjoy the setting and also the convenience of the P & R service nearby. Car parking is also important to us. Nice hotel, approachable staff, but felt a little let down by our room. As our stay was only for two nights we did not bother to raise any real issues.

AccorHotels certified review
Traveller Families - 16/07/2017
« Good location, great food, friendly staff, lovely manor. »

Overall our experience was a good one.

AccorHotels certified review
Mrs L. M. Couples - 16/07/2017
« Day at the races »

Had a wonderful overnight stay at this hotel , staff are friendly and pleasant the food in the restaurant was fantastic well presented plenty of choice . The portions are large , excellent value for money . The rooms are spacious and spotless . I will defiantly return without question . Great time was had by us both 10 out of 10 👍

AccorHotels certified review
S R. Couples - 15/07/2017
« Excellent understanding of coeliac disease »

I was at the hotel for my brothers wedding and was looked after well, they had a good understanding of gluten free food and cross contamination issues.

AccorHotels certified review
Chris H. Business - 14/07/2017
« Great relaxed hotel with high quality experienced and helpful staff »

Despite arriving late in the evening nothing was too much trouble for the night staff and those who were completing their shift. Relaxed and comfortable room, public areas clean well furnished and elegant. I was not able to try the evening menu however the breakfast lived up to expectation. Thanks to both evening and morning staff who helped take my case to and from my room as I was suffering from a very bad back.

AccorHotels certified review
G. C. Couples - 14/07/2017

Pleasant stay with staff with being helpful and polite at all times.

AccorHotels certified review
Londoner3 Couples - 11/07/2017
« Two Night Stay then a One Night Stay »

Great location for visiting York as near the Park and Ride, also for stopping over to break long journeys (as we did). Efficient reception, great room , reasonable menu but unable to sit in restaurant at times we wanted owing to being fully booked (coach parties). I would like dinner ,bed and breakfast customers to have some sort of guarantee of a restaurant table as the bar tables are unsuitable for eating at.Some food quality was disappointing but the signature dish was very good. Bar prices not brilliant value for money. The lack of a lift to some floors is a negative . All staff we encountered were smiley and efficient , we forgive being served a drink in a glass with lipstick on.

AccorHotels certified review
Mr C. Couples - 11/07/2017
« Enjoyed our stay »

A very satisfactory stay. The hotel very conveiniant for the "park and ride" into York. The menue for evening meal was average,not a great deal of choice. (chips were poor). Breakfast good.

AccorHotels certified review
Steph Couples - 11/07/2017
« Lovely weekend stay »

Two night stay. Our room wasn't ready on our arrival but we were offered complimentary drinks and the room was very quickly sorted. Basic room, clean and comfortable albeit hot! Lovely staff; very helpful

AccorHotels certified review
June Families - 11/07/2017
« Good location for York City Centre and exploring Yorkshire villages in area »

Pleasant weekend stay, spacious bedroom, good breakfast hotel a little dated but comfortable

AccorHotels certified review
James Couples - 11/07/2017
« Average  »

There was a wedding reception going on and our room was two doors away. We could hear the music and guess clearly until 11pm.

AccorHotels certified review
Matt S. Couples - 11/07/2017
« Hotel communal areas tired. Bedroom dated but clean & tidy.  »

Room good & bed very comfortable. Evening meal good, could do with more choice on the bar. Bar not on trend and like something from 2000 not 2017. Breakfast was excellent but the staff appalling one out of four was actually doing some work. A few tweaks here & there required.

AccorHotels certified review
Paul F. Couples - 10/07/2017
« Noisey, slow service, will. It be back! Waste of money »

The overal experience for what was meant to be a relaxing romantic weekend away was horrendous. Firstly we were in superior suite which was almost in the middle of a dual carriageway and this was sorted by moving us to another room. The meal included with the package was nice but the waiters seemed very disinterested and we sat for about 25 mins before even being asked if we want a drink!! The meal service was slow and between courses seemed like a lifetime and this ruined the whole ambience. Once we finished the meal we went and sat in the bar area and had what we thought would be a quiet drink..... no there was a prom party taking place and I know people have parties but I believe we should of been warned as this was most annoying especially when they all came out doing the konga around the hotel and lobby singing at the top of their voices. This prompted us to retire early to the room and not very happy by it either.. We had made a decision to have breakfast delivered to the room and pay the £5 charge which we arranged for between 10:15 and 10:30 and come this time nothing had arrived. I gave it 10 mins and still nothing so I rang the reception and they looked in to it and I was told it was on its way!!! 20 mins later it arrive at the room. This caused me great anger as I had arranged to pick the dogs up from the kennels at 1pm but had to arrange to pay extra for them to stay longer as a result of being let down by the hotel again!!! Overall I hope this gets read and someone has the decency to explain what was going on as I would like a response to the complaint / feedback

AccorHotels certified review
Samanth A. W. Business - 10/07/2017
« Super stay with great service »

Really great service as always, with friendly staff and high level of cleanliness

AccorHotels certified review
Anonymous Families - 07/07/2017
« A lovely trip, beautiful location and bright welcoming hotel. »

A very pleasant stay, we were impressed with the size and presentation of the room. We liked the lounge spaces in reception to relax after dinner and breakfast was lovely with a good range on offer. I had bought the livingsocial deal as a retirement gift for my mum and thought it was great value for money. I was disappointed with the pre-existing service charge with dinner. Although I was asked in the morning if I was willing to pay it I felt that it should never have been added to my bill. However I did pay it but it would have been my intention to leave my own 'tip' after the meal and not have it added to my bill. Dinner was included in the deal I had paid for and so the bill on the evening meal was actually only 2drinks so the £6 service charge was a significant part of the overall bill that night. In future I would suggest that allowing guests to choose their own tip after their meal would be a better way of doing things.

AccorHotels certified review
Anonymous Couples - 05/07/2017
« Rooms very comfortable, food expensive and quality disappointing.  »

Staff friendly and very accomdating. Rooms clean and comfortable. Food over priced and very mediocre in quality. Can do better.

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