Hotel - Mercure York Fairfield Manor Hotel
Mercure Hotel Mercure Hotel

Mercure York Fairfield Manor Hotel

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4.0/5 1,192 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a contemporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

  • 89 rooms
  • 89 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,019 reviews

Our guest reviews for Mercure York Fairfield Manor Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,192 reviews
AccorHotels certified review
Derek H. Friends - 17/04/2018

Everything was very pleasant.

AccorHotels certified review
Anonymous Couples - 17/04/2018
« Completely Satisfied »

Completely Satisfied

AccorHotels certified review
Jeanette W. Couples - 17/04/2018
« Lovely friendly hotel »

Stayed overnight as a 60th Birthday gift for my husband and were completely delighted with the service, cleanliness and food whilst we were at the hotel. Staff were very welcoming on reception and very friendly but polite in the restaurant. Our room was spacious, clean and comfortable. We had the 3 course evening meal off the set menu and were very satisfied with the quality and price. Breakfast was lovely - good choice, quality and choice. Will definitely return and was very dog friendly too.

AccorHotels certified review
Georgina Couples - 16/04/2018
« Clean, quiet and outdated »

A nice hotel, ideal for older couples. Clean, classic and basic, has everything you would need for a short weekend break but limited in it's attractiveness for a longer stay. Dinner has a formal/smart casual dress code which we were not informed of beforehand and therefore had us feeling a slight edge of embarrassment during dinner. The food was over priced and obnoxious with very limited vegetarian or vegan options. The parts of mushroom in the 4 mushroom arancini balls did not make a single whole mushroom if all were out together. Everything was bland and basic.

AccorHotels certified review
Malcolm Couples - 16/04/2018
« Lovely stay nice surroundings »

Staff very professional and welcoming ... Food excellent.. Room standard but very very hot.

AccorHotels certified review
Suzi P. Couples - 16/04/2018
« Ms Suzanne P. »

Very helpful & friendly reception and staff. Rooms a little tired & were unimpressed with our water damaged ceiling in room 203. Breakfast was delicious but had to ask twice for bowls and plates as they had run out & also wait whilst replenished beans 10 min. Paving outside a tad unsteady. Overall pleasant stay and very convenient to the city.

AccorHotels certified review
Anonymous Couples - 16/04/2018
« Excellent Hotel »

From arrival things went really smoothly - hiccup with room was very quickly sorted out and didn't cause us any problems.

AccorHotels certified review
Carol B. Couples - 16/04/2018
« Polite service, clean hotel and food was good. »

Underwhelmed! Although the room was a superior one it all seemed barren and without warmth. The bar prices were expensive and did not have the variety of wine, port or cider one would expect from this star rated hotel - indeed on our first night we had to seek out a bartender. We did not want to sit outside near the car park on one of our nicer evenings which also was a shame as we there was so much land elsewhere. Overall we felt that the location was good for the town centre, however we would not want to stay int he hotel as it lacked atmosphere and charm, there was nowhere to walk of interest within the grounds, and after the 2nd night of eating at the restaurant exhausted what we liked for main course and nothing we liked for dessert. Not having the correct drinking glasses seemed to be an issue which amazed us too (no red wine glass nor enough port glasses). I used the bath gel on the 1st night but it was not replaced the next day. There was a damp smell in the bathroom which we could not get rid of but we did not report it. We were left a newspaper outside our bedroom door which we realised as going to breakfast but were never informed that it would happen daily and therefore never read it in the mornings. We travel frequently and stay in 4/5 star hotels but unfortunately, this visit left us not wanting to pay the hotel prices nor to return again.

AccorHotels certified review
Donna H. Friends - 16/04/2018
« Very good. »

A warm welcome. Efficient service.

AccorHotels certified review
Kay M. Couples - 16/04/2018
« Lovely hotel, excellent food but drinks extortionately priced !!!!!! »

The hotel was lovely, clean and all the staff were very pleasant and helpful. The food was delicious and so tasty; however the drinks were overpriced. A double Gin & Tonic and a double Vodka & coke came to £21.10 which is extortionate. After our meal we went to a local pub The Mitre where the same drinks order was only just over £7.00. I think that a 300% mark up for drinks is disgusting and as lovely as the actual hotel and staff were I would not recommend the hotel to anyone else unless they were rich!!

AccorHotels certified review
Mrs H. B. Couples - 16/04/2018
« Mrs h b. »

Fantastic stay, staff very friendly, lovely clean room, stunning breakfast, the only downside was the whole WiFi rigmarole and the price of the drinks behind the bar

AccorHotels certified review
Anonymous Friends - 16/04/2018
« We enjoyed our stay - the rooms, food and staff were all good. »

We enjoyed our stay - the rooms, food and staff were all good. The booking process through your booking office seemed to take a long time, and I was annoyed to find out it was a premium price telephone number.

AccorHotels certified review
S. Couples - 15/04/2018
« rather disappointed in our stay at Yor Fairfield manor »

Disappointing, bar service was really poor, ran short of brandy, gin and even bitter on the second night. Felt the hotel catered fo business guest more than general visitors, on first night the bar area was cordoned off for a corporate client meeting. Also no lift in part of the building and overall the hotel need a refurbish. Very poor for a Mercure Hotel.

AccorHotels certified review
Julia Couples - 14/04/2018
« Three night stay made very pleasurable by staff and facilities »

We stayed for three nights are the Mercury and were very satisfied with the room and all the facilities. The breakfasts were very good and a good variety of food on offer. Staff were attentive and helpful.

AccorHotels certified review
Anonymous Couples - 14/04/2018
« Very enjoyable experience »

Easy check in,comfortable room,staff friendly,food good

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Comfortable decor throughout and exceptional beds. »

Staff friendly

AccorHotels certified review
Roni Families - 13/04/2018
« Lovely hotel with perfect location »

It was wonderful stay in this hotel. Staff absolutely wonderful and professional. The interior design really lovely. The room has wonderful size & clean. The breakfast has lots of choices but wished there are more vegetables options and fruits like apples, oranges or bananas. Choices for people who can't eat meats or carbs. Overall, great experience to stay in this hotel and will come back when we visit York one day.

AccorHotels certified review
Imcc Couples - 13/04/2018
« OK for the price paid »

Good comfortable room - clean and tidy. Other aspects were not so good.

AccorHotels certified review
Anonymous Families - 13/04/2018

As an old manor house, there was actually some comfort in hearing creaky floorboards etc but really there is a great deal of modernisation needed from the decor to the removal of shoe shine and trouser press machines to the drinks behind the bar. The customer service was great, very friendly and welcoming. The rooms were big and spacious.

AccorHotels certified review
Jo Business - 13/04/2018
« Practically perfect »

Really good! My only negatives are minor. I had an issue with my email address that took 3 attempts to fix but we got there. On arrival I had a nightmare finding somewhere to park thanks to a) a large event and b) most attendees parking horrendously. Perhaps a quick car park check and a call to those that think its ok to take up multiple spaces? Gluten free options are few and far between and almost non existent on the room service/bar menu which forced me into the restaurant for dinner (except it didn't as your amazing bar staff let me order from the main menu and take it to my room). I was happy to ask but a lot of people wouldn't. Also, is the steak really not gluten free? I think some menu items need reviewing. And that also applies to breakfast - perhaps a gluten free porridge option or similar? I don't mind having bacon and eggs every day but a bit of variety is always appreciate. Lastly, my bill on check out was incorrect. Easily fixed but not ideal in a hurry - I had £21 worth of drinks that weren't mine and that wouldn't look good if I'd rushed and then tried to claim it on my expenses! As I said, tiny issues! I'm back on Tuesday and looking forward to it.

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