Hotel - Mercure York Fairfield Manor Hotel
Mercure Hotel Mercure Hotel

Mercure York Fairfield Manor Hotel

4.0/5 1,310 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)

Leisure and activities

  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a contemporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

  • 89 rooms
  • 89 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 2,652 reviews

Our guest reviews for Mercure York Fairfield Manor Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,310 reviews
Jo A. Couples - 06/12/2018 AccorHotels certified review
« Pleasant and easy »

It was good, this was a red letter day gift and much easier to book than some of the others I have tried. Hotel was clean and pleasant. There was a bit of noise from trains maybe and a rubbish truck which most people would probably have slept through but I'm a really light sleeper so it did wake me.pillows were good bed was comfortable breakfast was good.

J. A. Couples - 06/12/2018 AccorHotels certified review
« Mr J A.. »

Wonderful place. Staff were really friendly and relaxed but very on the ball. Would stay again without hesitation. We got a taxi into York and back. £9 each way. It only took minutes and saved all the hassle of parking and car park fees which i am told are expensive. Food was great as was the room. Great place to shop or see the sights in the city.

Anonymous Friends - 06/12/2018 AccorHotels certified review
« Great stay great food »

Came up for one night great stay everything how it should be food was good only thing I’d say wasn’t so good is how hot it was in room and dinning area

Martin Families - 06/12/2018 AccorHotels certified review
« Very good and freindly service »

Very good and freindly service Thank you

Matt G. &. K. S. Couples - 05/12/2018 AccorHotels certified review
« Lisa front of house ..... WOW »

Lisa the front of house manager gave me the o amazing personalised experience for a very special occassion. The attention to detail, the little extras she provided were above and beyond my expectations - throughout organising she showed real care and attention not just for the occassion but really took the time to get to know me. As a from of house manager I can imagine her time is stretched so this I thought was superb, so personal I really cannot fault her in anyway. We receieved two free drinks vouchers as well as really nice friendly staff from the lad at the bar, Leslie behind reception and the gentleman helping the guests with breakfast arrangements. Without question we will be back, in fact we have already booked our second anniversary to go and stay again as we enjoyed it so much. The room service food was absolutely delighful and had a great range of choice for us as vegetarians which sometimes is quite hard to find in hotels. I want to thank everyone at the hotel - especially Lisa for looking after us on such a special occassion, we absolutely love York and the Yorkshire pudding wraps!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew , We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

C P. Couples - 05/12/2018 AccorHotels certified review
« Great hotel for visiting York »

Hotel in s great location and close to park and ride. Very comfortable and quiet night sleep in a spacious bedroom. Hearty breakfast and very tasty evening meal at hotel restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris P., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased you were well fed and looked after during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

J M. Couples - 04/12/2018 AccorHotels certified review
« A relaxing stay in a lovely hotel »

The rooms we had were bright and inviting with a comfy bed and a wonderful spacious bathroom. I loved the large bath tub and it was good to have a separate shower. It was very nice to have the cosy sitting room with tea and coffee making facilities, I particularly liked the coffee maker. The evening dinner was delicious and the breakfast hot, despite it being "help yourself". The staff were helpful and informative and the service excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane M., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Janet Friends - 04/12/2018 AccorHotels certified review
« Superb Weekend Away »

A comfortable weekend stay with a great Christmas party night. Good location for the park and ride to go shopping into York and also quite near the designer outlet. Very attentive staff especially Joe in the bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet , We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, have a great Christmas and New Year! Sincerely, Mike Sweeting General Manager Mercure York

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Reasonable »

Reception good on arrival. Communal areas very welcoming. Room itself good and well equipped but bathroom poor and beds uncomfortable. Very noisy with banging doors and creaking floorboards outside the room well into the early hours of the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen J., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry for the noise you experienced and the shortfalls in the bedroom. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mike Sweeting General Manager Mercure York

Lucy Couples - 04/12/2018 AccorHotels certified review
« Miss »

Room lovely. On ground floor so music quite loud from function but stopped at a reasonable time. Lovely hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy M., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. I am sorry you experienced some noise from our Christmas Party but, I hope this did not spoil your stay too much. Thank you again for sharing your experience, Sincerely, Mike Sweeting General Manager Mercure York

Jo P. Couples - 04/12/2018 AccorHotels certified review
« Lovely evening »

Beautiful hotel. Loved the 4 poster and old furniture. Lovely evening relaxing with the husband after a hard days shopping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna P., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Anonymous Business - 03/12/2018 AccorHotels certified review
« Expected more »

Noise from next room through a linking door in the room. and water hammer from water pipes. Failed PAT test items in the room. (not safe) Stella lager from the bar was flat and had bad taste. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul C., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The Hotel has recently completed its PAT testing in the Hotel so if an item has been missed we will address this straight away. Can you tell me what the item was in room 113? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mike Sweeting General Manager Mercure York

Anonymous Couples - 03/12/2018 AccorHotels certified review

Very pleasant. Staff very polite and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan D., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Heather G. Couples - 03/12/2018 AccorHotels certified review
« Just hat we needed »

Lovely welcome at the desk on arrival by Lisa. Upgraded to a suite, lovely breakfast. Appreciated the use of a local gym. Hotel was perfectly situated for getting into York easily on the park and ride. Only down side was very loud talking from the floor beneath us early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather , We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. I am sorry it was noisy from the below rooms but, it was great to see Lisa looked after you well during your stay (ironically her surname is also G.!) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Sal Couples - 02/12/2018 AccorHotels certified review
« Nice hotel just inconvenience of moving room »

This is the 3rd time back at this hotel and never had a problem before, but unfortunately this time the heating wasn't working in room 117. The staff rectified and moved us to room 226. The cold tap on the bath wasn't working and had to use the shower for cold water. We're back again the 13th Dec and are looking forward to it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally , Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry for the issues you experienced in the room and sorry the room we moved you too still had a few issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mike Sweeting General Manager Mercure York

Matt Couples - 02/12/2018 AccorHotels certified review
« Very dated »

Hotel in good location. However very dated and not worth the cost of the rooms when compared to alternatives such as premier inn where rooms are more modern and less cost.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathew B., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that your room did not live up to your expectations and you found it expensive for the night you stayed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mike Sweeting General Manager Mercure York

Stephen Couples - 02/12/2018 AccorHotels certified review
« Nice hotel »

Very nice stay,big room,and very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen , We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Gary R. Friends - 02/12/2018 AccorHotels certified review
« Mr Gary R. »

Very good hotel situated in a quiet and comfortable place with easy access to York and surrounding areas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanette , We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Anonymous Couples - 02/12/2018 AccorHotels certified review
« Weekend break »

Bought this weekend break for my partner amd we loved every minute. My partner had a personal issue problem late at night and the receptionist was brilliant as she helped the situation. Room was huge, breakfast was good and we thoroughly enjoyed our time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyle O., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

Mrs L. Couples - 01/12/2018 AccorHotels certified review
« Relaxing and enjoyable »

Lovely room and staff extremely helpful. Breakfast very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs l., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mike Sweeting General Manager Mercure York

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