Hotel - Mercure York Fairfield Manor Hotel
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Mercure Hotel

Mercure York Fairfield Manor Hotel

Shipton Road  York 
YO30 1XW  YORK
UNITED KINGDOM

1,113 reviews
TripAdvisor Rating Based on 1,113 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Golf  (Nearby)
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Golf  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a contemporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

  • 89 rooms
  • 89 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,561 reviews

Our guest reviews for Mercure York Fairfield Manor Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,113 reviews
AccorHotels certified review
Sheila Couples - 20/09/2017
« Sheila »

The hotel was easy to find, very pleasant and friendly staff. Room very comfortable. Only one thing let it down and that was the cold cooked breakfast.

AccorHotels certified review
Alex M. Business - 20/09/2017
« Sink taps need a lot of work! Let's the place down. Also the entrance paving needs attention (trip hazard). »

Very enjoyable. Clean, comfortable and well appointed. Having worked in the hospitality business, my wife and I noticed a lot of maintenance issues that need attention. Otherwise there were no problems.

AccorHotels certified review
S. Families - 19/09/2017
« Lovely hotel if a bit tired. »

Overall hotel was good and we had a pleasant stay. The staff were very welcoming and friendly. Room 404 was a little tired. The trouser press didn't work, the bath waste was broken and plug had to be lifted with a teaspoon. The glass shelf needed tightening as it kept tipping items onto the floor. Breakfast was a bit of a farce. We came down about 9:15. Firstly there were no bowls for the fruit and orange juice had run out. There were no bowls for cereal and no milk. The hot breakfast was cooked nicely but eggs and black pudding had run out and staff had to be asked to replace . Eggs were replenished but not black pudding and again there were no plates, which had to be requested. This could have been excused if it was a busy period but there were only a maximum of eight people in the restaurant at anytime during our breakfast. As I said a very pleasant stay but a little bit of maintenance and some staff training would have made it excellent.

AccorHotels certified review
Anonymous Families - 19/09/2017
« Average - hotel looks tired and sub Mercure standard »

1) Had reserved a family room months in advance but none available nor twin room 2) Toilet paper in toilet upon arrival 3) Toilet paper was wet 4) Shower pressure weak 5) Sink took a long time to drain In summary - a poor standard

AccorHotels certified review
Anonymous Couples - 18/09/2017
« overall very nice, this time around. »

staff helpful and friendly,room pleasant,bathroom clean and bed very comfortable.Breakfast good and evening dinner excellent on all courses for us both. Well done Mr Gordon Stewart for you and your Team making this visit to the Mercure York Enjoyable. Please make sure all Team get this Positive Feedback. Regards, Mr P Stenton

AccorHotels certified review
Shannon Couples - 17/09/2017
« Miss »

The rooms were lovely and the area was very convenient for our stay but just say we did not find the staff helpful at all one member of staff was very rude and made my partner feel uncomfortable.

AccorHotels certified review
Catherine C. Families - 17/09/2017
« Everything was perfect for my daughters wedding . »

My daughter was married at the hotel last week xx Nothing was too much trouble for the staff from start to finish xx Would recommend your hotel to everyone xx

AccorHotels certified review
Kerry Couples - 15/09/2017
« A very relaxing and enjoyable stay »

We stayed for two nights and had a lovely relaxing break. The hotel was very clean throughout and our room was immaculate. We had room service on the first night, there was plenty of choice and the food arrived in good time and was piping hot and tasted delicious. The carvery help yourself breakfast was excellent with plenty on offer and being replenished often with plenty of staff around to help if needed. Every member of staff we met were friendly and helpful. The hotel is in a great location, close to York City, and a park and ride is a couple of minutes drive away. We really enjoyed our stay. Thank you to everyone.

AccorHotels certified review
Stevem Couples - 15/09/2017

Ok but request at check in was not processed and had nothing but excuses at checkout

AccorHotels certified review
Mrs S. Friends - 13/09/2017
« mrs J.F. stout »

Had problems as did many guests with key cards, apparently mobile phones deactivate them so many were locked out before being told this by reception. I Purchased a pint of stella £4.60, on the next trip to the bar was told it had gone up to £4.80 a 20p rise in half an hour ? REALLY. Was this because we were in a wedding party ?we were sat with two other guests from London a managing director of Sainsbury's and head of BBC overseas news they agreed it didn't seem right. House keeping was 5* as was the food. Excellent breakfast and check out times.

AccorHotels certified review
Kim D. Couples - 13/09/2017
« "Superior Room" with dirty sink, used toiletries, dirty glass and dirty soap from previous guest! »

Beautiful room, beautiful hotel, ruined by our experience of a dirty glass left on the bedside table (still half full) from previous guest, and sink not cleaned (a dead moth near the tap and dust) plus used piece of soap from previous guest. We thought that was all, but in the morning when we went to use the shower, found the toiletries half empty from the previous guest and had not been replaced! I am airline crew who stays in hotels all over the world, and in 20 years I have never ever experienced this at any hotel anywhere in the world. Very disappointing!!! Would have complained sooner, but didn't notice the toiletry situation until the following morning.

TripAdvisor review
Couples - 13/09/2017
« Great hotel »

Great room and excellent old historical building in vast grounds. Park and ride into York only a 10 minute walk, which is cheap and Very handy and saves the parking fees in town. Breakfast was disappointing however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear angusmill, thank you for your comments and sincere apologies for breakfast not being to your expected standard. I will personally review with my F&B Manager to check standards. Kind regards Gordon Stewart

AccorHotels certified review
Steven L. Business - 11/09/2017
« enjoyable »

warm and friendly good food nice atmosphere room was clean and tidy I slept well so that's always a good sign

AccorHotels certified review
Dawn W. Friends - 11/09/2017
« W. party »

Lovely stay as always with friends on their first visit to the hotel. Staff really attentive and friendly all round nice to see the same staff having stayed numerous times. Would highly recommend and our friends loved it and we are already planning our next weekend break. Keep up the good work all and thank you.

AccorHotels certified review
J R. Couples - 10/09/2017
« Very pleasant overnight stay »

We arrived a little early and when asked if we could book in early we're told that it was no problem, member of staff was very helpful Room very good size very clean and the bed very comfortable. Had lunch and drinks at the bar, staff were very pleasant and the area quiet. Only two towels available and they were not of great quality. Breakfast was ok quality although it was self service and limitless

AccorHotels certified review
Nichola P. Couples - 09/09/2017

Very pleasant

AccorHotels certified review
Giovanni Business - 09/09/2017
« great location, friendly staff, great food »

A very pleasant stay. Unfortunately I couldn't enjoy much the hotel and its surroundings - it would have been worthwhile - but room was nice and clean, breakfast and dinner were at high standards, staff was friendly and approachable. Good value for money.

AccorHotels certified review
S. Couples - 09/09/2017
« S. »

Good food and excellent overall service. The bathroom floor needs to be replaced and both bath and washhand basin plugs do not work .

AccorHotels certified review
Carole J. Couples - 09/09/2017
« Great experience »

We have stayed at the Fairfield several times and have always had positive experiences. Rooms are clean and of a high standard and we have eaten in the restaurant in the past and enjoyed the food. I would recommend this hotel to visitors to York.

AccorHotels certified review
Billaben Friends - 07/09/2017
« Well presented hotel overall appearance excellent.Rooms spacious and comfortable. »

Check in efficient,rooms spacious and clean, bath and shower improvement would make an acceptable room great. Hotel is a few miles from the centre of York but a park and ride is just a few minutes away at a cost that is cheaper than taking a car into York.schedule is every 10 minutes. Breakfast and dinner was of good quality and staff was polite and efficient

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