Hotel - Mercure York Fairfield Manor Hotel
Mercure Hotel Mercure Hotel

Mercure York Fairfield Manor Hotel

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4.0/5 1,166 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Golf  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. Some of our classic rooms are interconnecting, ideal if you are bringing your family. Choose a room in the original 18th-century manor house, or in the new wing, designed in a contemporary fashion. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. For a treat, our suites have a romantic four-poster bed and a spacious spa bathroom.

  • 89 rooms
  • 89 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,849 reviews

Our guest reviews for Mercure York Fairfield Manor Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,166 reviews
AccorHotels certified review
Anon Couples - 17/02/2018
« Room was nice, food wasn't »

Friendly helpful staff, room nice an clean, however dinner food and breakfast not up to the standard I'd expect from its surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth J., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. We are sorry that your food experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely,

AccorHotels certified review
Jas Families - 17/02/2018
« Lovely hotel »

Out of town and reasonably priced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie S., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Stuart M. Business - 17/02/2018
« Mr M. »

Hotel was fine but the breakfast was not up to much dried out lift the beans spoon and up it comes with saucer attached bacon crispy and sausage tough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart M., Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. We are sorry that your breakfast experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely,

AccorHotels certified review
Pastor 7. C. Couples - 16/02/2018

pleasant stay couple of hiccups but overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Staney c., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 16/02/2018
« excellent »

provided everything that we required

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robyn Miller, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Chris W. Couples - 16/02/2018
« Really relaxing, hotel top class »

The entrance and all areas are very welcoming and smart. All members of staff were very friendly and helpful, could not do enough for us. Good choice of menu, quality of food excellent. Room was very clean and tidy, cleaned daily. We would definitely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C W., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Julie Business - 15/02/2018
« Plesent »

I had a lovely stay food was very nice some of the staff could be a little more friendly and happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Cullip, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Christian C. Business - 15/02/2018
« Conveniently located hotel with large parking, good restaurant, confortable rooms, cosy although in need of some refreshing »

Pleasant and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christia Claessens, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

AccorHotels certified review
Pauline J. Couples - 14/02/2018

Had a fabulous day on such a special occasion. Disappointed with the room as noisy near the stairs and lift also the bath did not hold water for long

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline Jones, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your whole experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely,

AccorHotels certified review
Ken P. Families - 13/02/2018
« Disappointing »

I stayed with family for my brother's funeral. We stayed last year are his daughters wedding and had a good time. Ask your manager as I have him feedback on the unfortunate problem we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ken Pilkington, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Yours Sincerely,

AccorHotels certified review
Ian D. Couples - 13/02/2018
« Fire alarm »

We only briefly stayed in the hotel on Sunday 11 February, everything was quick and easy as in getting booked in and been showed to our room. Unfortunately at approximately 830am the fire alarm sounded, normally I wouldn't comment or be dissatisfied but I got a strong impression that this was a regular event. We were told that the " firemen don't normally take long" and " somebody has probably left the shower on in the room and the alarms are very sensitive " . Surely if this is the case the alarms should be adjusted so customers are not put in the car park half dressed in the freezing cold. Other than that the hotel is positioned in a nice spot away from the hustle of the city and easily accessible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue Davies, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that all fire alarm activations must be taken seriously and therefore a full evacuation has to be completed to ensure safety of all guests and staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Nick L. Families - 13/02/2018
« Comforatable stay with awesome breakfast »

Having stayed at the York hotel previously, we were slightly disappointed with the minor difference in quality between rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick Lloyd, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

AccorHotels certified review
Mrs L. Friends - 12/02/2018
« Excellent, shame we couldn’t stay longer »

Every time we come to York we always stay at Fairfield Manor. Staff are always polite and helpful. Breakfast is lovely and sets us up for the day and the rooms are always clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loomes Heroxina, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Stuart S. Couples - 12/02/2018
« Very pleasant stay »

Having visited this hotel on numerous occasions we always know what to expect & to be fair it has rarely failed to deliver. Our stay this time was no exception. Every member of staff at the hotel, is smartly presented, courteous & nothing is too much trouble for them. This is really shown when you enter for breakfast & despite it being early morning, all staff are smiling & every one of them bid us good morning & left us with a pleasant enjoy your stay. Our room was to the high standard we always expect from this hotel, with only a couple of minor inconveniences stopping this from being a perfect 10 Out of 10 stay. I logged these issues with the front desk on check out &I am confident these will be sorted, now that the hotel are fully aware of them. Car parking is ample and simple and best part is free when staying, the grounds around the hotel are stunning, it is evidently clear why people choose to have parties & weddings at this venue. Only other thing to note is that i am a club accor member but to begim with this wasnt asked for at the desk, so i nearly missed on my points for staying. I just to end by saying thank you for a wonderful stay & we look forward to visiting again later on this year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart Smith, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Cara L. Families - 12/02/2018
« Large clean room »

The hotel was clean and the room was large with good facilities. The bathroom was small and could do with renewing but still clean and in working order. We could the bed to be very firm ( husband had trouble sleeping).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cara Lazarevic, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Donna R. Couples - 12/02/2018
« Wonderful weekend, Beautiful surroundings with great service, »

We visited York for a weekend away after being gifted a luxury weekend away as a joint Birthday present. we chose this hotel for its close location to York and we were not disappointed, my partner and I had a great time, the hotel is tastefully decorated and spotless, On arriving the gentleman on reception was very polite and helpful as we wished to know what local attractions were available, our room was lovely, the bed was huge and we both slept really well, the breakfast was one of the best we have ever had while away, top quality with lots of choice, We will definitely visit this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna Raye, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kelly-jo Couples - 12/02/2018
« Lovely »

Great experience, staff all friendly and helpful. Even went the extra mile and provided a card and chicolates for our anniversary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly Robson, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Michael B. Couples - 11/02/2018
« Comfortable stay »

Lovely spacious room, clean and warm. Not too impressed by receptionists, either on check-in or check-out. Evening meal in restaurant very enjoyable with good menu choices. Bar staff friendly and responsive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael Brown, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. We are sorry that your Reception experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely,

AccorHotels certified review
Joanne J. Couples - 11/02/2018
« Treat like royalty »

Fantastic stay staff can't do enough for you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne Jones, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Lynne Families - 11/02/2018
« Great value hotel »

Had a very enjoyable stay, the staff were very friendly, helpful and efficient. Good sized comfortable room. The food was good we had dinner one evening and breakfast two mornings. Hot breakfast was good although disappointed that smoked haddock was no longer offered. Fruit, juice and hot drink area was very congested- think this should be rearranged and coffee from machine was awful yet coffee from the bar was great. Will visit again as it’s a great hotel for family gatherings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne King, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

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