Mercure Edinburgh City Princes Street Hotel 3 stars

TripAdvisor rating 3.5/5 2,987 reviews
Mercure Edinburgh City Princes Street Hotel
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Hotel extras

  • 200 metres from Edinburgh Waverley train station

  • Nearby airport shuttle and six miles from Edinburgh airport

  • Nearby Edinburgh Castle and Scottish National Gallery

  • Princes Dining Rooms featuring local Scottish dishes

  • Outstanding views of Princes street Gardens and the Old Town

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

Mercure Edinburgh City Princes Street Hotel

Princes Street
EH2 2DG
edinburgh
united kingdom

Tel: +4401313421013

Fax: (+44)131/2204671

Contact email

Check-in from 14h00

Check out up to 12h00

  • EDINBURGH :   EDINBURGH

  • By plane

    EDINBURGH At 12.87km / 8 miles

  • By train

    EDINBURGH WAVERLEY At 0.32km / 0.2 miles

GPS :55.952573, -3.194425

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrad e to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

Classic room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 3 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Classic room with 1 double bed and castle view

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Privilege room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Superior room with 1 double bed and castle view

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron

Our restaurants and bars

SCOTT'S ON PRINCES STREET

Type of cuisine: Other cooking style

Scott's on Princes Street pairs excellent Scottish cuisine with a modern twist alongside warm and welcoming staff. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SCOTT'S ON PRINCES STREET BAR

Photo non contractuelle / Strictly non binding

Scott's on Princes Street bar offers a range of cocktails, wines, beers, spirits and soft drinks with helpful, experienced bar staff and mixologists, who will ensure that you have everything you need. Light meals are also available.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

8,034 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,987 reviews

Good location

Customer review rating 4.0/5

Elizabeth K. Friends - 11/09/2019 AccorHotels review

I didn’t like that the lobby was on the first floor. Our room faced the street and it was quite noisy because the busses all stopped in front

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Myra McKillop Operations Manager

Great location and Comfortable

Customer review rating 4.0/5

Anthony Couples - 11/09/2019 AccorHotels review

Great to base yourself in a central location where you can spend the 2 days walking to all the must see local places from the old town to the harbour. Good views at a great buffet breakfast in the hotel with Edinburg Castle superb.

Dear Sabine B., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Ideal location, city centre close to train station

Customer review rating 4.0/5

Paul W. Couples - 11/09/2019 AccorHotels review

We wanted a hotel close to the train station as this was our first visit to Edinburgh by train. The location was excellent, room quality very good and breakfast in the morning got us off to a good start.

Dear Paul W., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

A very kind upgrade

Customer review rating 4.0/5

C. S. Couples - 11/09/2019 AccorHotels review

The staff were very kind and welcoming and the location is very central! We were very warmly greeted and upgraded to a room with an amazing view. We hope to stay again soon and for longer!

Dear S. C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Excellent stay

Customer review rating 4.0/5

Anonymous Couples - 11/09/2019 AccorHotels review

Easy, comfortable, trouble free. Excellent location, room and service

Dear Neil P., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Excellent service

Customer review rating 4.0/5

Leonie M. Friends - 10/09/2019 AccorHotels review

We had a very enjoyable stay the hotel is perfectly situated and the staff are all very friendly and extremely helpful.

Dear Leonie M., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Great hotel ,top service

Customer review rating 4.0/5

Paul S. Couples - 10/09/2019 AccorHotels review

From start to finish everything was perfect ,from checking in to checking out could not fault hotel or staff at all ,very enjoyable visit and we will definitely be returning to your hotel

Dear Paul S., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

A very well placed hotel. Ideal for shopping and the station!!

Customer review rating 4.0/5

Rachel T. Solo - 09/09/2019 AccorHotels review

Room very comfy and clean. Had a lot of luggage - front steps quite a problem - could there be a smooth bit for suitcases with wheels?

Dear Rachel T., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Excellent location!

Customer review rating 4.0/5

Pattianne Families - 09/09/2019 AccorHotels review

The pluses were the location, cleanliness, and yummy breakfasts.

Dear Pat K., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Your staff were very helpful and made our stay there very positive

Customer review rating 4.0/5

Kjm Families - 09/09/2019 AccorHotels review

When we arrived we found our room facing the back of the building with no pretty view. We requested a change and you made it happen the next day. Our window then faced the park and we were able to watch the fireworks from our hotel window. A big thanks to you staff. Breakfast was delicious.

Dear Kliena M., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Comfort

Customer review rating 4.0/5

Gary H. Business - 09/09/2019 AccorHotels review

The Mercure, is a delightfully comfortable hotel with polite helpful staff

Dear Gary H., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Hotel in brilliant location, near to station, shops, restaurants, etc

Customer review rating 4.0/5

Cath Couples - 08/09/2019 AccorHotels review

However this is our third time of staying in this hotel and have to say the standards have slipped a L., breakfast not as varied, only fried eggs were offered and not scrambled or poached. Sausages were tasteless. When I originally booked eight months ago I asked if we could have the room we had before and gave that specific room number, however when we arrived we clearly were not given that room and instead had a nice spacious room however was at the back looking out onto concrete which was not a great view. Not sure if I would return. I would like to think that as it was our third stay we would have been given the room I asked for.

Dear Cath L., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. I am sorry that we could not allocate the same room, I have looked into this and can see that your booking on 17/9/17 a triple room had been reserved and provided room 456, however on you last stay a double room has been reserved therefore we could not allocate the same room number as the room type is not the same. The hotel was fully booked at the time of your stay and all triple rooms had been reserved for three persons. we do our best to accommodate all requests however this is not always possible. Please note that poached eggs can be ordered from the breakfast team however we do no longer offer scrambled eggs. Sincerely, Myra McKillop Operations Manager

Good location to places of historical, cultural and food

Customer review rating 4.0/5

Liu N. C. Couples - 08/09/2019 AccorHotels review

Good and comfortable bed

Dear Liu N., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

great

Customer review rating 4.0/5

Anonymous Couples - 08/09/2019 AccorHotels review

really nice clean rooms good breakfast choice

Dear Sophie M., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra McKillop Operations Manager

Very central and convenient.

Customer review rating 4.0/5

Anonymous Families - 07/09/2019 AccorHotels review

Pleasant, convenient, but the lack of air con in the room made it uncomfortable because we stayed during hot weather.

Lovely hotel, friendly staff in an excellent location

Customer review rating 4.0/5

Patricia Friends - 07/09/2019 AccorHotels review

We stayed for 2 nights and found the hotel to be in a very good location for the train station and all the local tourist attractions. The hotel was clean and the bar and restaurant very stylish and modern. The only thing that I would comment on is the bathroom was looking a bit tired and could do with a refurb but other than that w were very happy with our stay.

Satisfied, but a bit of room for improvement.

Customer review rating 4.0/5

Patricia Families - 07/09/2019 AccorHotels review

Front counter staff very helpful and friendly. Your pillows are like sleeping on bricks, awful and uncomfortable. Room was hot and stifling, especially after showering. The first day of house cleaning, our rubbish wasn't removed. The window in our room was hard to close, I had to call reception to get it maintenance onto it.

Mr Thomas P.

Customer review rating 4.0/5

Mr T. P. Couples - 07/09/2019 AccorHotels review

No room heating,contacted reception I was told it was switched off,I would expect it to be available so if you wished to use you it you could, We were overed a blanket!!,evening meal first evening a bit disappointing in quality and quantity,did not use your restaurant the second evening,yes a bit disappointing as we regularly stay at the mercure.

Great if a little strange

Customer review rating 4.0/5

Tony K. Solo - 07/09/2019 AccorHotels review

A bit surreal; I understand that as I wanted to extend my stay I needed to move rooms, but to pay more for what was supposed to be a better room but it just wasn't as nice. At least I know which room to ask for for next year.

Mercure Princes Street Edinburgh

Customer review rating 4.0/5

Sandra B. Friends - 06/09/2019 AccorHotels review

Overall it was enjoyable although a few negatives: Toilet in the room did not work correctly. Had to use the one in reception. Could have done with a ramp for suitcases in and out of the hotel. It was hard trying to get suitcases up and down steps on the entrance and exit to the hotel. Bits of dirt and cobwebs around the pipes in the bathroom. Understandably the hotel is in use throughout the year, but an update is needed with paintwork and walls.

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