Hotel - Mercure Edinburgh City Princes Street Hotel
Mercure Hotel Mercure Hotel

Mercure Edinburgh City Princes Street Hotel

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3.5/5 2,545 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi and many have views of Edinburgh Castle and Princes Street Gardens. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to a spacious seventh-floor superior room with your own private balcony looking out towards Edinburgh's fortified hilltop castle.

  • 169 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 5,018 reviews

Our guest reviews for Mercure Edinburgh City Princes Street Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,545 reviews
AccorHotels certified review
Brian Couples - 13/04/2018
« Room comfortable »

Clean room, comfortable bed, staff may us welcome and very helpful

AccorHotels certified review
Claire Families - 12/04/2018
« Great location, tired hotel »

The location of the hotel is perfect. The facilities are ok, just tired and perhaps not as well thought through as could be. The room we had was very hot and as no AC we had to choose between hot or a lot of noise from the next door buildings air conditioning unit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire h., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Aurelien P. Business - 12/04/2018
« Very friendly staff! Good value for money! »

Very friendly staff! Good value for money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aurelien P., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Anonymous Couples - 11/04/2018
« Just OK. »

The street noise from M&S at 4:30am wasn't great, room wasn't ready on time,could have been cleaner, and desperately need's update or refurbishment. View from room and location where excellent. Staff where nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Mr W. H. Couples - 11/04/2018
« A lovely stay at the Mercure »

Very nice, kind and attentive staff and service and a lovely clean room, we were very happy with everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear W H., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Adz (. S. N. Z. Couples - 11/04/2018

A wonderful hotel - great location and views

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam H., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
N.w., N. U. T. Couples - 11/04/2018
« Excellent Location »

The hotel is in a great location. The staff were friendly and efficient throughout our stay. Rooms are clean and comfortable with everything you need (tea/coffee/hair dryer/ironing board/iron etc).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noman W., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Murdo C. Couples - 10/04/2018
« Excellent location, friendly staff. »

We were very satisfied with our short stay at the hotel, especially the location which is superb. Disappointed with the furnishings and decor of the hotel which is very dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murdo C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
J G. Couples - 10/04/2018
« No frills hotel »

For an overnight stay this hotel fits the bill . We upgraded to a front room which had good views of Princes Street . Edinburgh Castle & The Scots Monument . Worth paying the extra . Housekeeping was good with everything satisfactory . Didn't eat in hotel had a drink in the lounge . Lovely views from lounge windows . Decor a bit tired overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janis g., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Mala S. Friends - 10/04/2018
« Excellent location, comfortable and friendly staff »

It was a very pleasant stay at the hotel. Proximity to the airport, train station, tourist spots and royal mile was a bonus. The room was comfortable and staff helpful and friendly. I would definitely recommend this hotel to anyone visiting Edinburgh

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mala S., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Very good Value »

Great value hotel in a perfect loation. Room was good (could do with a little make over to bring it up to date), food was very good at both breakfast and dinner and staff all professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve P., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Cj Couples - 10/04/2018
« Not like the pictures, but clean room with friendly staff »

Easy check in and check out. Nice staff. But the rooms looked nothing like the pictures. They were a bit run down and could use some upgrading. Great location for what we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla H., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you on your next visit to Edinburgh. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
C.k. Friends - 10/04/2018
« Great Hotel fantastic location »

The reception staff were very friendly and helpful, it was good that we were able to check in early. The rooms are very clean, the buffet breakfast was very good, would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl K., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Miss L. H. Solo - 10/04/2018
« Disappointing. »

I was in a room with windows even though double glazed had no effect on the horrendous noise from the air conditioning pipes outside. Loose fittings on pipes made them rattle something terrible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lyn H., Thank you for taking the time to tell us about your experience at the Mercure Edinburgh City Princes Street Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Iain Families - 10/04/2018
« Great staff. Rooms a bit tired »

Staff were excellent. The room was not so good.doors were dirty to bathroom and hinges on storage doors looked as if they would fall off.bathrooms need updated.sockets at bed area would be good. Better quality irons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain W., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Anonymous Couples - 10/04/2018
« Very pleasant »

We stayed for 2 nights our room was on the 5th floor over looking the back of the hotel we were beside a very noisy generator and couldnt keep the window open .Room very tired looking as is the whole hotel .Hole in bed sheet .Food excellent. Used ladies toilet at reception which was disgusting! !! The smell was awful and there was no toilet paper in any of the cubicles not a very good 1st impression.

Our hotel has responded to the review
Our hotel has responded to the review

Dear L C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
Laura S. Couples - 10/04/2018
« Beautiful food but my room average »

Hello I booked an overnight using itison deal. The hotel was lovely and the staff friendly. The food in the restaurant was also lovely. However I was disappointed with our room and our non-view. It was clean but our room was at the very end of the corridor and I felt because we had bought a voucher we got an old room. Bit of ashame

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura s., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
C. Families - 10/04/2018
« Highly satisfactory »

Pleasant room with excellent views of Princes Street and the Castle. Provided excellent bed and breakfast facilities for a three-day family visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederick C., We very much appreciate your comments regarding your stay at the Mercure Edinburgh City Princes Street Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Myra Mckillop Operations Manager

AccorHotels certified review
H. P. Friends - 09/04/2018
« Mercure stay »

Very nice room, nice hotel in a very nice location

AccorHotels certified review
Ashleigh Couples - 09/04/2018
« Will not recommend. »

Booking team made error with dates of stay, receptionist was unhelpful, restaurant food was awful and hotel was old fashioned and dated. Low budget hotel.

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