Hotel - Mercure Glasgow City Hotel
Mercure Hotel Mercure Hotel

Mercure Glasgow City Hotel

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3.5/5 1,106 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poster bed.

  • 91 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,875 reviews

Our guest reviews for Mercure Glasgow City Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,106 reviews
AccorHotels certified review
Evelyn D. Couples - 19/02/2018
« Excellent »

It was just an overnight stay but enjoyed it and will certainly be back

AccorHotels certified review
Anonymous Business - 18/02/2018
« Good »

Staff very helpful, great location and parking great.

AccorHotels certified review
Andy Couples - 18/02/2018
« Early check-in, late check-out; choice of rooms; choice of teas in the room »

We arrived early but were welcomed to check-in and were given a choice of floors (we chose the top floor). The hotel is very central but very little street/city noise invaded our room despite having the window open. In the room there was, unusually, a choice of different teas as well as coffees. We we pleased to see our preferred Earl Grey and Peppermint teas available.

AccorHotels certified review
Angela M. Friends - 18/02/2018
« Fantastic service, food and lovely staff! »

Room was lovely, albeit a bit small. Food was great both at dinner & breakfast. Staff were so friendly and couldnt do enough for us. Special mention to Meg who served us dinner. She was amazing!

AccorHotels certified review
W M. Couples - 18/02/2018
« plumbing problem »

Toilet cistern was leaking onto floor, running along tile grouting and then making a puddle in the centre of the room which I slipped on and almost fell during the night. This was not a new issue as someone had wrapped plastic around the leak instead of repairing it properly. I contacted reception staff in the morning, who contacted a manager and I was offered and accepted a free nights b and b later in the year. However I am still waiting for an email to confirm this.

AccorHotels certified review
Lynn C. Couples - 18/02/2018
« Glasgow Central Mercure »

Great location. Can honestly say that the area around the bed was very small. Could hardly fit through and not really that big. The bed was big and comfy as usual. Decor and furniture both very outdated. Paint on doors very yellow and stains on wall.

AccorHotels certified review
Darren R. Business - 18/02/2018
« Mr »

Your staff were wonderful. Very friendly and very obliging. We paid for an upgrade to a premium room but I can’t see why we paid for in honesty. The room was small. The bathroom lock was broken. Didn’t get my morning newspaper. Coffee machine was temperamental so didn’t really use it.

AccorHotels certified review
Fran M. Solo - 18/02/2018
« Cold »

The room was very cold’ the heater was not working and every ten minutes making a noise.

AccorHotels certified review
Caz Couples - 18/02/2018
« Great location, great check in check out times »

Enjoyed our stay, great location and rooms clean. Good check in and check out times. Room was on the small side but fine for a short stay ( ours was overnight) . Good variety at breakfast, something for everyone.

AccorHotels certified review
Tav Couples - 16/02/2018
« Nice stay but can do better »

Overall nice stay with an awesome early check-in. We were given a disabled room which my partner did not like and straight away, the lady receptionist changed it. The room was a little bit small as compared to other Mercure hotels but anyway its the building infrastructure, the hotel cannot do more, I understand but can organised the room differently as there was very little area to walk in the room. As the bathroom was tiled, I went down to ask for slippers in the afternoon but the lady receptionist with glasses rudely replied we do not provide any. As per your website, in some rooms you do provide slippers, well an exception could have make me change my rating for this hotel. Restaurant/Bar was cosy and nice food special thanks to David who made our cocktails. Breakfast was very nice. Check-out was easy.

AccorHotels certified review
Sharon K. Business - 16/02/2018
« Okay »

Lovely entrance and dining room. Staff were really nice and friendly but have to say the room was a little tired looking. The sink had cracks, grouting in bathroom was black, sloppy repairs in bathroom with silicone, radiator paint was cracking and voile and curtains looked tired.

AccorHotels certified review
Irene G. Business - 15/02/2018
« Good for business trips »

I'm very familiar with the Accor brand and I usually use their hotels for my business trips. In this occasion, I had some experiences that should be improved: firstly, recepcion team on check in said that it was impossible to have my invoice in advabce although the room was fully paid (I have done reception job for many years and I know that it wasnt truth) moreover, I felt a really bad service when, I asked the recepcionist on check out to add my company VAT in the invoice. First, she said that this couldn't be done( new lie) and then she refused to do it but as I instisted she did it but in really bad manners. I have worked in hospitality sector for 10 years and I found her reaction unacceptable. The rest was ok, nice team in the breakfast buffet and housekeeping.

AccorHotels certified review
Mrs A. J. Families - 15/02/2018
« was nice »

lovely breakfast, staff friendly, however did have to ask for toilet paper twice and still no one came which was disappointing, also the fact the fire alarm went off on the Sunday morning at 9.30 am and had to evacuate for nearly half hour , standing in the cold, staff were passing and not informing guests of anything which I thought was quiet ignorant. did consider staying again but those hiccups put a dampner on things , also a bit noisy as our room was on the main road.

AccorHotels certified review
C M. Couples - 15/02/2018
« Out of date decor »

The hotel is getting really tatty and needs a refurbishment. The carpets are dirty the room carpets are dirty and the bathroom decor is falling to apart. The worse thing in the bathroom was the bath towel was a rag screeded. This should never have been put in there. The breakfast was cold and the eggs were like rubber. Must have been there since 5am and became over cooked.

TripAdvisor review
Anonymous Couples - 15/02/2018
« Central hotel »

First time at this hotel. Great location for Glasgow very central. Car park only 5 min walk away but can’t be expensive £24 for the night. I found the rooms to be very small in this hotel. If you were a big person you couldn’t get between the bed and dressing table. The bed as usual in all the ones I’ve stayed at are very big and comfy. Decor and furniture is really needing updating.

Our hotel has responded to the review
Our hotel has responded to the review

Good Afternoon, Thanks for the review and good to hear you enjoyed the location and bed. You must have parked at the NCP as our car park is £10 a night (at the rear of the hotel on Virginia street) , the NCP on Glassford street is £24 for 24 hours but we can also get a discount for you there if required let us know next time. Kind Regards Dan

AccorHotels certified review
Bert Couples - 14/02/2018
« Great hotel. Room was a we bit small though »


AccorHotels certified review
Angela Couples - 13/02/2018
« Good value but tiny room »

Enjoyed it. But last time we stayed had a nice room. This time tiny and very noisy with bottles being emptied. Bit disappointed as everything else was fine. Let it down a little.

AccorHotels certified review
Julie H. Couples - 13/02/2018
« Lovely stay in central location »

We had a lovely stay at the hotel, staff were friendly and helpful, even though we had a fire alarm go off on the Sunday morning, we were kept informed and safe until it was safe to go back into hotel.

AccorHotels certified review
Anonymous Friends - 13/02/2018
« Mrs »

Had a lovely stay room was comfortable staff really friendly

AccorHotels certified review
Anonymous Solo - 12/02/2018
« Cramped »

The room was small. I banged my lwg on the dressing table on more than one occasion as I tried to get around the end of the bed. I was saw that the hotel is also beginning to look a bit tired since my last visit - needs a makeover!

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