Hotel - Mercure Glasgow City Hotel
Mercure Hotel Mercure Hotel

Mercure Glasgow City Hotel

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3.5/5 1,102 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with views of Ingram Street and a four-poster bed.

  • 91 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,846 reviews

Our guest reviews for Mercure Glasgow City Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,102 reviews
AccorHotels certified review
Kirsteen W. Couples - 12/02/2018
« Mrs »

Room clean and staff very pleasant and helpful.

AccorHotels certified review
Mark Families - 09/02/2018
« Nice hotel in a good location »

We stayed 2 nights for a leisure break. I chose the hotel for it's central location and value for money. We found the hotel staff very friendly and helpful and the hotel well kept and clean. I was slightly disappointed in the room size and the road noise as we had a hotel front facing room. Overall it was an enjoyable stay and ideally placed to use a city touring base.

AccorHotels certified review
Anonymous Friends - 09/02/2018
« Most enjoyable »

Most enjoyable, great to be right in the centre of Glasgow - easy to walk everywhere or get a taxi if necessary. The hotel staff were lovely and always very helpful.

AccorHotels certified review
Maire Business - 07/02/2018
« Comfortable and value for money. »

Warm welcome from Reception Team and had the facility to leave my luggage as I arrived well ahead of check-in time.

AccorHotels certified review
Lone L. J. Business - 07/02/2018
« What am I? A ghost? »

I had back in the autumn booked two rooms by telephone directly with your front desk. One twin room 29/1-5/2, and one regular double room (single occupancy) 30/1-5/2. My travel companion has booked a twin room a fortnight ago. Upon arrival I was initially denied a twin room. My companion did get hers, no problems. Your staff denied having any record of my booking a twin room. She could put me in a double room straight away, and a twin room from the Wednesday. "Are you happy with that?" she asked. No, I am not. After consulting her manager, out of the blue a note of me having booked a twin room appeared on her screen! WHY was I denied one in the first place?? The booking (double bed) I had for my colleague from Tuesday - she was given a twin room. Despite you had NO twin rooms vacant. Eventually a twin room was found for me. When I entered the room getting ready to unpack, I found that the toilet had not been flushed from the last occupant. Thus containing both this and that. That is disgusting. The duvet cover on one bed had stains on it and long, black hairs. Also not very welcoming. My neighbours pillows had stains on them. When mentioning all this to the front desk staff, all they said was "Oh ok, I'll let housekeeping know" Not ONE word of apology, or any gesture remotely apologetic. I paid in advance upon check in, and was DENIED any form of receipt for my payment?? Did not have a card receipt upon check out either .. Your housekeeping staff were on a personal level extremely helpful when we met them coming and going, so thank you for that. But other than that, we did not feel welcome, and the staff, maybe partucularly in the café area, seemed like they couldn't really be bothered with taking good care of the guests. Night barman was very professional though. A colleague staying in another hotel, wanted to leave a bag for me at your front desk. She gave my full name and was told that no one by that name was on record with you? You were happy to keep the bag though. It was later picked up by a third colleague. No ID required. Where is security in this?? Overall, I can only follow the developement of new centrally placed hotels in Glasgow with pleasure. Right now, I have to say, the only thing you have going for you, is location. Facilities, furniture, carpets (in particular..), all very run down and tired. I am sorry to have had this experience, as I have always looked forward to staying with you.

AccorHotels certified review
Lene B. Business - 07/02/2018
« Good location. »

The room was Ok. The location very good. The staff kind and helpful. I booked because the hotel had a deal with Showcase Scotland where I was a delegate. Breakfast was below the standard I expected: the bacon hard and only done on one side, Often it took a long time to fill up bread, fruit and yoghurt. Some mornings the dirty plates stayed on your table for a very long time.

AccorHotels certified review
John L. Couples - 07/02/2018
« Good hotel, could do with an upgrade. »

This is one of our regular hotels,so we wont be too critical. Staff are very good,especially Margaret,the elderly lady at breakfast. Its in a great location in the centre of Glasgow. Our main concern is the state of the car park. Uneven,holes,muddy after rain,needs resurfaced. Not good for £10 per night. The beds are far too big for the size of rooms. A general decore upgrade is required. On the plus side,we do still like it and will be back.

AccorHotels certified review
Sarah Business - 06/02/2018
« Friendly staff, tired room and overpriced wine »

I can’t fault the staff - all were very friendly and professional. My room was very tired and needed redecorating. It was very warm and I was unable to reduce the temperature of the radiator so had to open the window instead which meant it was very noisy. I ordered room service, the food was ok, although my triple cooked chips were disappointing and the glass of wine was very overpriced.

AccorHotels certified review
Penny P. Couples - 05/02/2018
« excellent stay »

Had a black Friday deal so had an upgrade. So got more than we usually get which was nice. Bathroom maybe needs a bit attention as basin cracked but that's about all. Bed very comfy and breakfast great.

AccorHotels certified review
M. Business - 05/02/2018
« ok, but outside noise disturbing »

Hotel fine. Disturbed by repeated emptying of bottle bins in street below.

AccorHotels certified review
Susanne Couples - 05/02/2018
« Good city break »

Have stayed before and always choose this hotel for location and cleanliness.

AccorHotels certified review
Charlotte Business - 04/02/2018
« It was an under avaerage stay. »

It wasnt actually that great, I get that I stayed in a city where theres a constant noise but there was hardly any soundproofing from those windows or even the walls. I could hear the person in the next room having a wee. Which to be honest was not something I want to hear. But all that led to poor nights sleep on a few occasions. The rooms i stayed in didnt have any straight walls theybwere going off at all sorts of angles and it was so small, it was as if there was a desperate need to create another room, plus the doorway and corridors in the room were I believe a lot smaller than whats standard. And the decor throughout was very tired and in certain places looked like it needed imediate attention. Like the Breakfast area, the wall looked like there had been some water damage. I aldo feel like at breakfast there should be more choice eprcially with fresh fruit and teas. One shouldn't have to ask for otger options. However the staff were very nice.

AccorHotels certified review
B.j. C. Couples - 04/02/2018
« Friendly, comfortable, overall pleasant experience. Thank you . »

As above

AccorHotels certified review
Anonymous Business - 03/02/2018
« Amazing, staff went above and beyond »

Amazing, staff went above and beyond

AccorHotels certified review
Jean P. Families - 03/02/2018

Hotel was central for all our needed.

AccorHotels certified review
Anonymous Couples - 03/02/2018
« Overall very good »

Yes we were satisfied

AccorHotels certified review
Jill S. Friends - 03/02/2018

Very comfortable bed lovely staff only thing was the bathroom not the nicest but would stay again no issues

AccorHotels certified review
Mr. G. Solo - 03/02/2018
« Mr. »

Fine.

AccorHotels certified review
Fiona Couples - 03/02/2018
« great location »

great value great location nice local staff

AccorHotels certified review
Ross Business - 01/02/2018
« Forgettable. »

The toilet didn’t flush (I had to fill up the cistern manually each time); the tap didn’t fit the sink - so shaving was made annoying. (I informed the receptionist of these issues on leaving). Apart from that, the hotel was anonymous, neither welcoming or unwelcoming.

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