Hotel - Mercure Brighton Seafront Hotel
Mercure Hotel Mercure Hotel

Mercure Brighton Seafront Hotel

3.0/5 2,185 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • LONDON GATWICK
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 116 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.5/5 AccorHotels Rating 4,531 reviews

Our guest reviews for Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

Find out more
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3.0/5 TripAdvisor Rating 2,185 reviews
Jo Couples - 12/03/2019 AccorHotels certified review
« Clean and comfortable room. Hotel within walking distance of pubs and restaurants. »

The room was clean and comfortable. The breakfast was ok and the staff were really friendly. Hotel is within walking distance of pubs and restaurants and pier. Things hotel could improve on would be USB points and/or more plug points in the room and more channels on the TV. Overall satisfied with our stay though.

David E. Families - 12/03/2019 AccorHotels certified review
« This could be the best in Brighton, but not if you are disabled »

Brilliant location, very friendly and helpful staff, very comfortable bed, good breakfast and spacious room. Those bits of the hotel that have been refurbished are stunning - hopefully this will continue when the work is finished. The hotel now needs to concentrate on making the in-room facilities better for guests with mobility problems e.g. hand-rails, grabs, ramps and also provide more storage space and surfaces for guests staying more than one night.

Sarah Business - 11/03/2019 AccorHotels certified review
« Faded grandeur »

Friendly staff, super room but main areas looking faded and under construction

Anonymous Business - 11/03/2019 AccorHotels certified review
« Accommodation good, admin bad »

After my colleague paid upfront for our stay, I was then asked to pay again for my stay. This was not a good experience at all. Maybe your check-out procedure needs revising to ensure the customer experience flows smoothly. The experience my colleague trying to sort this out was not to satisfaction as numerous calls had to be made to ensure I was refunded the money taken.

Anonymous Business - 10/03/2019 AccorHotels certified review
« Very disappointing experince »

Prebooked taxi by your staff didn’t show up on time. Second taxi ordered by your staff didn’t show up again. Therefore we were late for our shoot and had to cancel the main sequence. Very noisy delivery work at the back of the hotel at 7am in the morning and people shouting during the night. TV was broken, shower in very bad condition. Breakfast very poor. Eggs were fried in very old oil which was off and felt sick the whole day. Will never book again, I’m afraid.

Anonymous Business - 10/03/2019 AccorHotels certified review
« Average »

It wasn’t bad but there was nothing that stood out.

Couples - 10/03/2019 TripAdvisor review
« Poor check in »

Booked over 3 months ago and paid for! Present for my parents and they ended up having to pay again and me paying them. The hotel policy is to use the card it was booked on, it was paid for, never use them again

Fannee13 Couples - 10/03/2019 TripAdvisor review
« Builders in residence »

A beautiful room that had recently been renovated - the sea view cost extra. The television did not work even after two visits from maintenance. The room was cold. There was no storage space, no soap dish or safety handle in the shower etc. Garage and forecourt full of contractors vans and constant drilling during working hours.

Julie Couples - 09/03/2019 AccorHotels certified review
« Fun trip to Brighton »

After an interesting experience parking in car park we checked in for 2 days and had a thoroughly enjoyable time

Kul M. Business - 09/03/2019 AccorHotels certified review
« very nice staff.....hotel a bit rough but well located »

noted in one short sentence

Anonymous Couples - 06/03/2019 AccorHotels certified review
« Mr S. »

I enjoyed my stay here with my partner, the service was fairly friend and good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samuel S., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

The R. C. D. Solo - 06/03/2019 AccorHotels certified review
« The Rev Carl D. »

Very impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl D., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Kimberley Business - 05/03/2019 AccorHotels certified review
« Midway through a refurb »

Stayed for 3 nights Feb/Mar, along with a colleague. Rooms on the 1st floor directly opposite each other. Having spoken to each other after checking in, we realised that whilst my colleagues room had been refurbished and looked lovely, fresh and new, my room was a little tired and run down, with some patches of threadbare carpet (these rooms were priced the same). We found this a little odd to say the least! Apart from this my room was fine, the bed was comfortable and there was plenty of storage. The shower took a few minutes to get to temperature but I had plenty of time so this was not a problem. My window looked over a side road and at 7am in the morning on both the weekdays I was there I was woken by a reversing lorry beeping. I don't know whether this was something to do with the refurb or unrelated. The view from the bar over to the sea was a lovely touch, bar and reception staff were very pleasant. Good choice of gins! The work being done on the far side from the bar was not distracting, and the doors and windows were covered to try and keep this discreet. My colleague mentioned that workmen walked past her window on a fire escape during the day so she would keep her curtains closed. The work that had been done in the reception was very impressive and looked very plush. Our days/evenings were based on the Brighton Centre and the i360 so the Mercure was well-placed for these, but a little far out from the Pavilion/pier or train station. However, if you don't mind a walk then this wouldn't be an issue. A nice stay, and would stay here again if I come back to Brighton.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimberley L., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Boo Business - 05/03/2019 AccorHotels certified review
« Odd hotel but I liked my room and meeting space »

My room was a good size and clean with all the needed facilities. Walking around the hotel, I can tell that it’s going through a refurbishment which when completed will leave a really lovely hotel. Staff were attentive and helpful and the location is brilliant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inger W., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Rob Couples - 05/03/2019 AccorHotels certified review
« Comfortable hotel in ideal location on sea front »

Very enjoyable stay. The staff were helpful and attentive. The room was comfortable even if feeling a little dated but, given the listed status of the building, not unexpected. The car park is a little cramped but having parking available is a big plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Anonymous Families - 04/03/2019 AccorHotels certified review
« An enjoyable stay »

A good stay. Staff were helpful and friendly. The work going on was not too disruptive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane M., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Jonathan Couples - 04/03/2019 AccorHotels certified review
« Poor quality stay »

Hotel was going through refurbishment which is long overdue. Not at all happy with quality of room & breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan M., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Cari T. Friends - 04/03/2019 AccorHotels certified review
« What a fantastic place! »

I stayed here for one night as was attending a headline gig for my son. The price was one of the best in the area and right on the seafront! The building is amazing, with art hung all around and the chandeliers, wow! The hotel is huge but the staff always gave a personal feel to the service they offered. I would highly recommend to anyone and hope to be back some time soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cari T., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Anonymous Business - 04/03/2019 AccorHotels certified review
« Shame renovations were not mentioned when I booked »

Rooms were smaller than expected and noise was significant from other rooms. I had assumed a Mercure hotel would at least have a minimum level of amenities in the room such as a bar fridge but nothing was present, even had to ask for a iron and ironing board. No cupboards or draws only a flimsy hanging rail.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin W., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Sue P. Couples - 04/03/2019 AccorHotels certified review
« Up to the standard we’ve come to expect »

Friendly staff and happy atmosphere.We were very impressed with the makeover in the reception area.Can’t wait to see our favourite room after it’s makeover when we return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue P., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

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