Mercure Brighton Seafront Hotel 4 stars

TripAdvisor rating 3.5/5 133 reviews
Mercure Brighton Seafront Hotel
See on a map
+ 15 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Goulty restaurant serves locally inspired dishes

  • Nearby famous North Laine and The Lanes shopping districts

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • LONDON GATWICKPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP
brighton
united kingdom

Tel: +4401273351012

Fax: (+44)127/3821752

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON GATWICK At 32.18km / 20 miles - Shuttle paying

  • By train

    BRIGHTON STATION At 2.41km / 1.5 miles

GPS :50.822763, -0.155482

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view and air conditioning. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, robe and slippers.

Classic room with 1 single bed

  • Max. number of persons: 1
  • Area: From 6
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 1 double bed

  • Max. number of persons: 2
  • Area: From 11
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic room with 2 single beds

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic family room for 2 adults and 1 child

  • Max. number of persons: 3
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege Room with 1 Double Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege room with 1 double bed and sea view

  • Max. number of persons: 2
  • Area: From 13
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege Room with 1 Double Bed, sea view and balcony

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic accessible room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Junior Suite with sea views and balcony - 1 king size bed

  • Max. number of persons: 2

Our restaurants and bars

THE GOULTY

Type of cuisine: International

The Goulty offers traditional and locally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. Offering panoramic sea views, we invite you to have a light snack or a delicious three course meal.

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NH BAR

Photo non contractuelle / Strictly non binding

Enjoy a carefully crafted cocktail and nibbles in the new NH Bar while checking your social media with complimentary WiFi access. Offering a range of wines, beers, gins and afternoon tea with fizz, you can sit back and relax until you are ready to leave.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 190

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

607 reviews

tripadvisor

TripAdvisor Rating 3.5/5

133 reviews

Brighton at its best

TripAdvisor rating 3.5/5

jaynlea Couples - 11/11/2019 TripAdvisor review

Stayed at this most wonderful old style hotel, every aspect of this stay was outstanding. The moment you walk into the lobby you feel you are somewhere special. The view every morning from the superior room at the front is amazing. We were lucky to have good weather given it is late Autumn.

Hi jaynlea We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, although I can't guarantee the good weather ! Regards Barry

Satisfactory

Customer review rating 3.9/5

Gary K. Couples - 08/11/2019 Confirmed reviews AccorHotels

The staff were pleasant and helpful, the hotel was a little tried in places. Only had breakfast one day and it was terrible. The manager was very apologetic and did not charge for breakfast

Please accept my apologies if you felt short of services. We continually monitor and improve our service & standards. Let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. Kind regards. Keelan Harris, Operations Manager.

Hotel decor is beautiful and location is amazing

Customer review rating 3.9/5

Mandy P. Families - 08/11/2019 Confirmed reviews AccorHotels

Was a fabulous experience - the rooms are lovely. The only downside was that the reception staff at check in and check out could have been more personable, welcoming and happy!

Thank you Mandy for the 80 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager

Enjoyed my short stay

Customer review rating 3.9/5

Anonymous Business - 08/11/2019 Confirmed reviews AccorHotels

I was only there for a approximately 12 hours but my stay was pleasant and easy

Thank you Anna for the 80 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

nice interior, nice rooms, warm atmosphere

Customer review rating 3.9/5

Jan Friends - 06/11/2019 Confirmed reviews AccorHotels

Nice new interior and rrrrefurbishment warm atmosphere

Thank you Jan for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

Disappointed

Customer review rating 3.9/5

D H. Solo - 06/11/2019 Confirmed reviews AccorHotels

I was some what underwhelmed on my arrival as the website shows the hotel in a good light. The lobby was pleasant enough but stepping out this area it felt like you where in a B&B. I booked a Privilege Room which was nice enough comfy bed and clean although the phone didn’t work and had to call in on my mobile to reception when I needed anything, not once Was there an offer of can we come and look at the problem well not until I checked out anyhow, bit late in the day ! When I got through to room service eventually I ordered a Club Sandwich which I think has to be one of the worst I’ve tasted it was a mushy mess of bacon and egg in toast with chips from the freezer and a little salad. I did have breakfast which was slightly better but the pastries where stale and reheated in the oven, juice from a carton, bacon dry. I did say slightly better. Another strange thing where the plug sockets not one was next to the bed so you couldn’t use your phone, tablet or laptop whilst in bed and charge at same time these plugs where located on the opposite wall by the floor where there was a socket with usb points also. Would I stay again - probably not

Thank you for sharing your experience of your stay in Mercure Brighton seafront. I’ve acknowledged your comments regarding your stay. I'll share them with Jack, our head Chef, to better our customer's experience. Please accept my apologies, let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. Kind regards. Keelan Harris, Operations Manager.

Lovely hotel

Customer review rating 3.9/5

Claire B. Families - 05/11/2019 Confirmed reviews AccorHotels

Really nice hotel, beautifully recently renovated. Loved the furniture and art work in the reception. Very nice and comfortable rooms. The staff were all very friendly and helpful.

Thank you Claire for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

Fair

Customer review rating 3.9/5

Bill Solo - 05/11/2019 Confirmed reviews AccorHotels

The room was lovely and the bathroom was nice apart from the shower it let the whole experience down’ it would have been better to have a rain soaker instead of a rubbish shower head with no pressure, the breakfast was quite not that appealing.

Dear Bill. I’m sorry your stay didn’t meet your expectations, please accept my apologies. I've acknowledged your feedback regarding your stay. We work very hard in improving customer’s satisfaction and better their experience. Looking forward to welcoming you back soon. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. Kind regards. Keelan Harris, Operations Manager.

Mr James K.

Customer review rating 3.9/5

James K. Couples - 05/11/2019 Confirmed reviews AccorHotels

The staff were excellent throughout. But was very disappointed at the standard of room service food. Also we had a leak in the room and balcony furniture which we rescued from being blown away was left in the room for the rest of our stay

Thank you James for the 80 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

Clean, friendly helpful staff

Customer review rating 3.9/5

Sharon Business - 05/11/2019 Confirmed reviews AccorHotels

Nice overnight stay for business, rooms were nice and clean, the staff were friendly, helpful.

Thank you Sharon for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager,
Customer review rating 3.9/5

Anonymous Solo - 05/11/2019 Confirmed reviews AccorHotels

loved the room upgrade. Also: very quiet, which was super nice

Thank you Claire for the 90 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager

VERY GOOD

Customer review rating 3.9/5

Seb Solo - 05/11/2019 Confirmed reviews AccorHotels

I like very much this place. door staff and breakfast staff all polite and helpful.

Thank you Sebastian for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager

Great hotel

Customer review rating 3.9/5

L. K. Couples - 04/11/2019 Confirmed reviews AccorHotels

Really enjoyed our 3 night stay with you.

Thank you Lisa for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

A Lovely Hotel with excellent staff

Customer review rating 3.9/5

Mark Couples - 04/11/2019 Confirmed reviews AccorHotels

The hotel looks great after its refurbishment and feels very authentically victorian. The rooms were cleqn, bright and very comfortable and the staff were all amazing and very helpful.

Thank you Mark for the 100 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

We had a nice time

Customer review rating 3.9/5

Lisa Couples - 04/11/2019 Confirmed reviews AccorHotels

Nicely updated room but window overlooked other shabby buildings which were very close and not what you expect when looking out of a hotel window. Foyer was quirky and hotel very central.

Thank you for your feedback. Please let us know where you think we felt short on services, and where we can better customer’s experience. Sincerely. Keelan Harris, Operations Manager

disappointed the newly decorated reception is great but the room was basic, dirty and staff did not make you me feel welcomed

Customer review rating 3.9/5

L C. Couples - 04/11/2019 Confirmed reviews AccorHotels

I was disappointed with classic room 'privilege' as failed to see what the privilege was.... the room was small and we had gone off milk to make tea and coffee - which took a while after setting up tea and coffee station. the shower was nice but the sink was not clean had a massive crack in it and I found toenails on the floor. Parking was awful I'm glad i did not get stuck in the car park. staff on arrival was not warm and welcoming - same when leaving - just no enthusiasm, or conversation just felt like it was to get the job done and move us on. just felt miss-led by refurbishment it seems this is only the reception and bar.

Thank you for taking the time for sharing your experience at Mercure Brighton seafront. Let me assure you, your complaints have been heard, I took them seriously, I am and will continue acting on them, I’ve pass on your comments to the relevant department to act on them rapidly. Kind regards. Keelan Harris, Operations Manager

Enjoyed your hotel very much

Customer review rating 3.9/5

Kddouglas Families - 04/11/2019 Confirmed reviews AccorHotels

Very helpful staff, spotless room beautifully appointed reception area the only fault was the work to your breakfast area was opened unfinished. On Saturday 02.11.19 the room was freezing rain was pouring into the room & breakfast was cold such a shame as the stay was otherwise faultless.

Thank you Kim for the 90 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager

Basic Rooms

Customer review rating 3.9/5

Eric Couples - 02/11/2019 Confirmed reviews AccorHotels

Great price for basic room. The staff were very helpful and friendly.

Thank you Eric for the 80 points score review. We appreciate the support. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. We look forward to welcoming you again. Kind regards. Keelan Harris, Operations Manager.

Good experience, very kind people

Customer review rating 3.9/5

Anonymous Business - 01/11/2019 Confirmed reviews AccorHotels

Nice historical building located just in front of the sea, so very good position. The service is good, everybody was very kind and ready to understand and satisfy my questions/needs. The room was good, nothing to point out there on good or bad side. On the slightly negative side, the garage is not very big, so it may happen that there is no place.

Thank you for your comments regarding your stay at Mercure Brighton seafront. It's always a pleasure to receive feedback as it allows us to direct our efforts towards improvements. I will share your comments with our team. We have a limited 38 parking spaces, I apologize if you were unable to park on this occasion. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. Kind regards. Keelan Harris, Operations Manager.

Comfortable

Customer review rating 3.9/5

Tmot Families - 30/10/2019 Confirmed reviews AccorHotels

The first 2 prestige rooms we were put in were tiny - smaller than some standard hotel rooms, and the bathrooms were cramped. Also the fire door outside the rooms kept slamming shut throughout the night and morning. Once we moved to the larger prestige rooms (270 was one of them) - everything was fine and generally what was expected. If we had stayed in the larger rooms for both nights then I would have scored the stay an 8 or 9. Water pressure was very poor in both rooms unfortunately. The staff were lovely and accommodating. Check-in was quick and easy (although I wasn't asked if I would like to pre-authorise a card for room service). The hotel is nicely presented and very clean. Amenities were good although it was a shame the bar was shut for that weekend. Breakfast was good. It seemed a bit hectic in the breakfast rooms at times but again the staff worked hard and communicated well. As I say, if we had been put into the larger rooms to begin with (the ones which are presented on yours and other booking websites) the stay would have been excellent. Im wondering if we were put in the two smaller rooms as we were two men travelling together with a room each?

Thank you Thomas for taking the time sharing your experience at Mercure Brighton seafront. It’s always a pleasure to receive positive feedback. I’ll share your comments with Catherine, our Reception Manager, to better our customer experience. Please let me know when you intend to visit us again, I’ll make sure to look after your booking accordingly. Sincerely. Keelan Harris, Operations Manager.
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in brighton