Hotel - Mercure Brighton Seafront Hotel
Mercure Hotel Mercure Hotel

Mercure Brighton Seafront Hotel

3.0/5 2,130 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • LONDON GATWICK
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 116 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.5/5 AccorHotels Rating 4,266 reviews

Our guest reviews for Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating 2,130 reviews
Sandra J. Couples - 05/12/2018 AccorHotels certified review
« Pleasant stay will return when renovated »

We were welcomed by a lovely receptionist on arrival, the bar staff were also very friendly. Our room was great. We had our dinner in our room as the brassiere was not inviting and cold, the food was excellent. The breakfast room was very cold and the breakfast disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra J., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

R G. Couples - 05/12/2018 AccorHotels certified review
« Disgusting »

Room was not fit to let. Wires, tools and plaster board all hanging outside door. Extremely unsafe I emailed manager who agreed should not have happened and tradesman were supposed to be renovating floor above which was closed not this floor. No compensation offered just to contwct him if I stay again. Feel you have stolen my money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel g., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you should you take up my offer and email me the next time you require accommodation in Brighton. Sincerely, Iain Lindsay General Manager

S.-heathfield Families - 04/12/2018 AccorHotels certified review
« Weekend stay »

Although the room itself was good, the hotel is a little bit tired. The Reception and bar area smelt quite strongly of damp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sian S., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The hotel is currently going through a refurbishment including the public areas. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Anonymous Friends - 04/12/2018 AccorHotels certified review
« Affordable central accommodation »

Room was slightly dated but comfortable. View was outstanding. Room could do with refurbishment Staff were helpful, once they stopped making me feel like a criminal who had not paid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carrie-Ann M., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel is currently going through a refurbishment program which includes the bedrooms and public areas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Rosemary E. Couples - 03/12/2018 AccorHotels certified review
« Disappointing start »

I booked on line on the Mercure website thinking I was getting the best deal. After I booked I saw I could have got a sea view room cheaper through trip advisor. I was offered an upgrade on line but when I got there it was a pokey dark room and not a sea view. I eventually managed to change rooms but still no sea view. I was very disappointed as I had booked early. I would not book through the Mercure website again. The staff were very helpful though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary E., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry you were disappointed in your room location and I have looked at your reservation which was do for a sea view room. The hotel only has 16 sea view rooms which were fully occupied on Friday evening. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Anonymous Friends - 02/12/2018 AccorHotels certified review
« Mrs H. »

Room tiny Radiator not working Seriously needs refurbishing Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan H., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The hotel has started a £3 million refurbishment program. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Anonymous Couples - 02/12/2018 AccorHotels certified review
« Very lovely stay »

Really pleasant stay. Was apprehensive after some reviews however receptionist was really nice and helpful. Room was a decent size, we went with a privilege room with a sea view, which was really nice to wake up to. Carpet was also a nice touch being so thick and the shower was also hot with good pressure. Would definitely go back due to this and the good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda B., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Rob Couples - 02/12/2018 AccorHotels certified review
« Pleasant comfortable stay »

Pleasant and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert C., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Jimmyboy Couples - 01/12/2018 AccorHotels certified review
« Nice location great breakfast »

Nice stay .4th time at the hotel. Shame about the building work but the breakfast made up for it

Our hotel has responded to the review
Our hotel has responded to the review

Dear James M., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are refurbishing the hotel and take a floor off service at a time to avoid disrupting guests. The new products is going to look fantastic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Jaspal Solo - 01/12/2018 AccorHotels certified review
« Yes very clean and tidy enjoyable stay. »

The accommodation was clean tidy and the house keepers did a great job keeping the room upto the standard every day. Would highly recommend. Only suggestion is the car at the back isn't big enough for guests. And parking charges abit excessive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jas C., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately we are limited on parking spaces however we have the cheapest parking of all the seafront hotels who have the benefit of this facility. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Angela Couples - 28/11/2018 AccorHotels certified review
« A great mini break! »

Communication before our trip including special requests noted. Sadly we didn’t see the car park at the rear when we got there and saw that the spaces in front of the hotel were full so parked elsewhere. It would have been good to know there was parking behind the hotel before check-in but the other car park was only a short walk away. On arrival we were directed to our Mews room which was well presented, clean and comfortable. Location is excellent and encouraged a seaside walk! Perfect location for the Lanes and city centre too. Breakfast was good though somewhat limited to what we have previously had elsewhere - this was included with our package so all was well but I’m not sure We would have paid £16 each if it wasn’t included. Also as part of our package we had a set 3 course meal which was ok, menu was limited but food was to a good standard. The rooms were quiet and we were not bothered by any noise. All in all we had a great stay and with the autumn break package we definitely found it value for money and would come again if the same or a similar package was available. Many thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela T., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Hazel W. Couples - 28/11/2018 AccorHotels certified review
« Noisey »

Building work directly below our window , very noisey from 7am . Room service had a burnt cold toastie. Checking in staff were lovely. Room a lot smaller than I thought a privilege room would be but clean and nice decor but sink very chipped .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hazel W., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Steve Business - 28/11/2018 AccorHotels certified review
« Nice room »

I had to pay for car parking even though it says on the Guest Booking Confirmation under Allowances that parking should be charged back to the company. I tried explaining this to the lady on Reception but she said I had to pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven Y., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have looked into the parking charge situation and will ensure the team are reminded to check correspondence to ensure future parking is charged back to agency. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Gerald H. Business - 28/11/2018 AccorHotels certified review
« Excellent hotel andstaff »

Really nice especially bar staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald H., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Robert V. Business - 27/11/2018 AccorHotels certified review
« very helpful staff and very nice room »

I was able to drop off my bags early in the morning without problem and checked in later in the evening. I was shown the route to my room as quite tricky, by one of the receptionists. Room was spacious and clean. No noise during the night so a good nights sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert V., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

S H. Friends - 27/11/2018 AccorHotels certified review
« Average »

Was ok but room was in dire need of updating Very tired Decor and the gap between boot and floor was huge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve h., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Anonymous Couples - 26/11/2018 AccorHotels certified review
« Wet floor in bathroom »

Not very welcoming, given key card. Went to room wet floor in bathroom no sign slipped but ok. Not the best welcome! No breakfast although we would it was included for the cost of the room as we saw deals with dinner for 2 for £30 extra! Disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane W., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have various rate plans and you can book breakfast at the point of making your booking to have it included in your rate. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Andrew T. Friends - 26/11/2018 AccorHotels certified review
« Great staff »

Lovely location, stayed for one night and was very happy with the experience- will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew T., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Guy Couples - 25/11/2018 AccorHotels certified review
« A very average stay »

Average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy R., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

T D. Couples - 25/11/2018 AccorHotels certified review
« No Sea View Room ¬ »

We booked a see view room back in October but was not allocate one. We were not advised of this, not even when booking in. We were told there was a blip in the allocation system and there was nothing they could do. We were given £20 refund without even asking for which made us this is a normal practice for this hotel. The Mews room we were given was very nice but the situation could of been handled more professionally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey D., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry about the sea view. It is not a normal occurrence and the issue within the system has now been resolved. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

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