Mercure Brighton Seafront Hotel 4 stars

Customer review rating 3.5/5 4,669 reviews
Mercure Brighton Seafront Hotel
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Hotel extras

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Goulty restaurant serves locally inspired dishes

  • Nearby famous North Laine and The Lanes shopping districts

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • 100% non-smoking hotel
  • LONDON GATWICK
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP
brighton
united kingdom

Tel: +4401273351012

Fax: (+44)127/3821752

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LONDON GATWICK At 32.18km / 20 miles - Shuttle paying

  • By train

    BRIGHTON STATION At 2.41km / 1.5 miles

GPS :50.822763, -0.155482

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view and air conditioning. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, robe and slippers.

Classic room with 1 double bed

  • Max. number of persons: x2
  • Area: From 11
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Classic room with 2 single beds

  • Max. number of persons: x2
  • Area: From 14
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Classic family room for 2 adults and 1 child

  • Max. number of persons: x3
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Classic family room for 2 adults and 2 children

  • Max. number of persons: x4
  • Area: From 28
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Privilege Room with 1 Double Bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Privilege room with 1 double bed and sea view

  • Max. number of persons: x2
  • Area: From 13
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Superior room with 1 double bed and sea view

  • Max. number of persons: x2
  • Area: From 32
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Privilege Room with 1 Double Bed, sea view and balcony

  • Max. number of persons: x2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Classic room with 1 single bed

  • Max. number of persons: x1
  • Area: From 6
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Compact Room with one double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Classic adapted room with 1 double bed

  • Max. number of persons: x2
  • Area: From 12
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • TV room service ordering(...)

Our restaurants and bars

THE GOULTY

Type of cuisine: International

The Goulty offers traditional and locally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. Offering panoramic sea views, we invite you to have a light snack or a delicious three course meal.

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NH BAR

Photo non contractuelle / Strictly non binding

Enjoy a carefully crafted cocktail and nibbles in the new NH Bar while checking your social media with complimentary WiFi access. Offering a range of wines, beers, gins and afternoon tea with fizz, you can sit back and relax until you are ready to leave.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 190 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 150 people

Find out more
Mercure Brighton Seafront Hotel Meeting Room

Our guest reviews for
Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.5/5

4,669 reviews

A good place to stay beside the sea

Customer review rating 3.5/5

Please D. N. U. M. N. A. B. Solo - 16/05/2019 AccorHotels certified review

Overall it was a good experience , staff friendly and helpful, sea view room well appointed , breakfast choice adequate .

We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Satisfactory, but room for improvement..

Customer review rating 3.5/5

Jan Friends - 16/05/2019 AccorHotels certified review

Our stay was satisfactory, met our needs but definite room for improvement..on arriving we were disappointed our twin room was not seafront view plus felt it was quite small compared to other twin rooms we have stayed in.. only one chair when room was for two people..no real seating area, just the beds..bathroom looked nice, but smelt damp..we ate out rather than in hotel as felt cost of breakfast was very expensive..we fancied a drink at the bar early one evening and was shocked to be charged around £20 for two glasses of wine..we thought this was very expensive too..hotel was a satisfactory place to stay to use as a base and to rest our heads when spending a few days on Brighton seafront

Dear Janet N., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The cost of wine depends on if you had large measures and the particular wine choice. A standard glass of wine is from £6 per glass. I am sorry you felt our breakfast was too expensive however we have a good buffet selection available. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Excellent stay

Customer review rating 3.5/5

Andy S. Friends - 15/05/2019 AccorHotels certified review

Rooms lovely not a bad word to say about the place

Dear Andrew s., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Good Location, polite & helpful staff

Customer review rating 3.5/5

Julian Couples - 13/05/2019 AccorHotels certified review

Good size room, hotel in a good location. Draught beer in the bar would be good as the bottled beer tended to be expensive.

Dear Julian G., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank your comments regarding the draught beer which we discuss going forward. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. If you could also review us on Tripadvisor it would be appreciated. The link is https://www.tripadvisor.co.uk/UserReviewEdit-g186273-d192539-Mercure_Brighton_Seafront_Hotel-Brighton_East_Sussex_England.html Sincerely, Iain Lindsay General Manager
Customer review rating 3.5/5

Mrs D. T. Families - 12/05/2019 AccorHotels certified review

Very nice room, staff helpful and friendly good breakfast.

Dear Denise t., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It would be appreciated if you could review the hotel on Tripadvisor. The link is https://www.tripadvisor.co.uk/UserReviewEdit-g186273-d192539-Mercure_Brighton_Seafront_Hotel-Brighton_East_Sussex_England.html Sincerely, Iain Lindsay General Manager

Below Average

Customer review rating 3.5/5

R F. Business - 11/05/2019 AccorHotels certified review

There is an evident lack of process and training standards are far below other Mercure (and indeed Novotel and even IBIS) - Gold Members have to ask for an upgrade, remind staff of a complimentary welcome drink. (This evidence is gathered over the past 4 or 5 visits).

Dear Ross F., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for brining the issue Gold membership to my attention. I can see from your profile that you were upgraded however you should not have to remind staff or remind them about your complimentary drink. I will discuss this with my Front Desk Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Pleasant

Customer review rating 3.5/5

N.a Business - 10/05/2019 AccorHotels certified review

I thought the new rooms were great and comfortable. However was a bit disappointed with the breakfast. Variety was very limited and the same everyday.

Dear Safwan M., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry you found the variety limited. Our breakfast does stay the same each day. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Very accommodating staff, excellent renovations, poor lift accessibility.

Customer review rating 3.5/5

Anonymous Families - 08/05/2019 AccorHotels certified review

Staff were so incredibly welcoming and helpful. Recent renovation to a high standard and the restaurant/bar was delightful. Only disappointment was the terrible lift situation - not ideal when you have a baby/pushchair that you need to transport.

Dear Melissa G., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Spoilt by 7am wake up call!!

Customer review rating 3.5/5

T H. Couples - 08/05/2019 AccorHotels certified review

Really love the refurbishment. Looks amazing very chic. However was very disappointed to be put in a room located above the delivery/loading bay and woken up on Bank Holiday Monday at 7am! Last thing you need on a night away from your usual mundane working day.

Dear Tina H., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am sorry to hear about the disturbance at 7am especially when we should not have any deliveries on Bank Holiday Monday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Good location .smart and tidy

Customer review rating 3.5/5

Doug G. Couples - 08/05/2019 AccorHotels certified review

We were in the mews which was quiet . The rooms were of a good standard , kept clean

Dear Doug g., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Very good

Customer review rating 3.5/5

Gerald E. Couples - 07/05/2019 AccorHotels certified review

Staff extremely helpful and friendly. We are always made to feel very welcome by the whole team.

Dear Gerald E., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope you like the new changes we have been making to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Mrs

Customer review rating 3.5/5

Karen B. Solo - 07/05/2019 AccorHotels certified review

Amazing service and interior. Breakfast lovely.

Dear Karen Thanks for the review and score. Iain

Excellent hotel and staff, couldn't fault it.

Customer review rating 3.5/5

David H. Couples - 04/05/2019 AccorHotels certified review

The hotel is going through a refurbishment which didn't inconvenience us at all. This has made the hotel look amazing inside. The room we had was well prepared for us and clean. The food on the breakfast buffet was nice and if you required anything else they would prepare it for you. This hotel we will be coming back to again.

Dear Sharon H., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. Great you enjoyed your stay and we look forward to welcoming you back when you have a need in Brighton Sincerely, Iain Lindsay General Manager

Attentive caring staff & spotlessly clean, comfortable hotel

Customer review rating 3.5/5

Mrs T. W. Couples - 03/05/2019 AccorHotels certified review

I thought the hotel was superb. All staff were attentive without being overly so, polite and genuinely cared that their guests were having a nice stay. The hotel was spotlessly clean and our room was very comfortable with all mod cons. I slept like a log in the super comfy bed and it was lovely to able to open the patio doors to have fresh air (we stayed in the Mews section). Location was perfect, a short walking distance to all the attractions.

Dear Tamsin W., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel and thanks for the 100% It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have just completed a refurbishment of the hotel and I believe it is now looking great. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Lack of disabled rooms

Customer review rating 3.5/5

Anonymous Couples - 03/05/2019 AccorHotels certified review

Great staff pleasant decor,poor breakfast and cold.

Dear John H., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel has three accessible rooms and I am sorry one was not available when you made your booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Excellent hotel in a great location with very friendly and attentive staff.

Customer review rating 3.5/5

Corinne Business - 02/05/2019 AccorHotels certified review

Staff were friendly and courteous, the room was clean with a huge comfortable bed!! Great location and I will be staying again.

Dear Corinne C., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we cant wait to welcoming you back again soon. Regards Iain Lindsay General Manager

Mr

Customer review rating 3.5/5

Paul D. Families - 01/05/2019 AccorHotels certified review

We stayed as a family of three and found the rooms standard did not justify the room tariff. Firstly, the toilet did not flush, the handle had to be operated several times harshly for the toilet to work. The shower door did not close. My wife and daughter were annoyed that there was no hair dryer in the room, something you get as standard in a budget hotel. The toilet issue was not identified until early evening, we felt it to be a hassle to move rooms given as a family we were preparing for an evening out. So was not reported until checkout. When relaying our experience, whilst apologetic, the member of staff seemed disinterested and not sincere in his apology. I fear room 119 will be let to another customer who will experience the same toilet issue. My experience has certainly made me think twice about booking a Mecure hotel in the future.

Dear Paul D., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Dissatisfied with Mercure

Customer review rating 3.5/5

Rinu Couples - 30/04/2019 AccorHotels certified review

I had a great experience with Mercure on my previous trip to Bridgwater. Great team and good rooms. I expected something similar from Brighton Mercure as it is a popular tourist destination. This was the reason i booked Mercure Brighton with a higher price. The rooms were not properly maintained and collecting dust. The hotel itself has got a lot to offer being Grade 1 listed building, but requires a good amount of maintenance. The staff at the reception wasn't helpful first. Had to wait about 15 minutes at the reception to get the staff talking to me and get my booking details with a long queue building behind me. Anyways, i will be using Mercure Bridgwater but wouldnt prefer staying at Mercure Brighton

Dear Rinu R., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

It was ok

Customer review rating 3.5/5

Anonymous Couples - 29/04/2019 AccorHotels certified review

I knew some building work was taking place thanks to online reviews but a curtsey email would have been nice so I could have prepared the expectation of just how much work. Kinda ruined it checkng in walking under ladders etc and all the mattress piled up on the roof. Was also a bit under welmed by the room. Was expecting more for a privilege room but maybe cause I booked it through Wowcher it was different to the pictures on your website than if I booked it through you.

Dear Victoria R., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Good but could be better

Customer review rating 3.5/5

Sorin K. Business - 29/04/2019 AccorHotels certified review

Good breakfast. Very nice room. Hotel walls too thin. Noisy neighbours. Repairs in progress (bit scary in the beginning) but worked out beautifully. Room (regular) extremely cramped.

Dear Sorin K., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager
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