Hotel - Mercure Brighton Seafront Hotel
Mercure Hotel Mercure Hotel

Mercure Brighton Seafront Hotel

3.0/5 2,117 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • LONDON GATWICK
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Upgrade to a room with a sea view. In privilege and superior rooms you 'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 116 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

3.5/5 AccorHotels Rating 4,193 reviews

Our guest reviews for Mercure Brighton Seafront Hotel

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating 2,117 reviews
Mick A. C. Couples - 11/11/2018 AccorHotels certified review

Very good. We were given a very helpfull warm welcome and help with our parking by the hotel reception. Our room was freshly decorated and contained everything we needed. Unfortunately we only had a very short stay but plan to visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael F., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Jacqueline A. H. Business - 10/11/2018 AccorHotels certified review
« Enjoyable and comfy »

My stay was a pleasant one and the staff were friendly. My bed was comfortable and my sleep restful. All in all, I would stay there again.

Margaret M. Business - 10/11/2018 AccorHotels certified review
« The whole hotel is extremely outdated. aand the whole hotel needs an extensive makeover. »

The whole hotel is extremely outdated. Hallways are dark and dingy and the whole hotel needs a substantial make over. Holes in the ceiling in the entrance hall and lifts that aren’t working are not good.

Jamie L. A. Couples - 10/11/2018 AccorHotels certified review
« Mr jamie a. »

The issue that I have experienced was: Upon arrival the greeting wasn't great didn't seem very approachable, same when we checked out did not ask how stay was, room smelt musky, wall paper falling off wall, stains on carpet and toilet did not flush stayed at other mercure hotels that were lovely don't think I that it's worth any where near £108 a night and don't want other people to suffer like us

Gloria Business - 09/11/2018 AccorHotels certified review
« Excellent room, exactly what I needed after a long tiring day »

I'd didn't get into Brighton until 9:30pm after a long day of work plus 4 hours travelling so I was really looking forward to a comfortable sleep. Despite reading some unsettling reviews on Tripadvisor, the room was immaculate (albeit a little maze to walk through to find my room), bed was very comfy and the room was clean and tidy. I didn't get a seafront view although this did not really bother me as it was dark when I arrived and relatively dark when I left in the morning!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gloria L., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Matthew G. Couples - 08/11/2018 AccorHotels certified review
« A grand room, though a little tired, in the perfect place, with a dodgy bed and a disappointing breakfast. »

We enjoyed being in the right place and looking out to sea, however, the bed was on rollers and moved as soon as anyone leant against it, or if one had the folly of sitting up and leaning on the bed head to drink a cup of tea. To sleep at night, we had to wedge the settee against the foot of the bed. In the morning, the breakfast was disappointing as it would have been at home in a transport cafe and the coffee was absolutely undrinkable. Sadly, we could see a proper coffee machine across in the bar that was not in use...

P V. Business - 08/11/2018 AccorHotels certified review
« Very poor state of the rooms »

Staff were great but the rooms and overall look and furnishings were very tired /worn out

Patrick Business - 08/11/2018 AccorHotels certified review
« Spacious room great sea view »

I booked a privilege room which was at the front with a large terrace overlooking the sea. The room was large with a well sized bathroom. The furnishings are rather dated but the bed was comfortable. The fire doors have unfortunately ruined the main staircase. Check in was efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick L., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have just started a refurbishment program which will include all bedrooms and public areas. Unfortunately the fire wall on the staircase will have to remain. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Iony D. Couples - 08/11/2018 AccorHotels certified review
« Very Pleasnt stay nice room good location »

Location good Staff helpful Room well appointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue D., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Cc Business - 08/11/2018 AccorHotels certified review
« Good »

Yeah was fine, nice room, nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive C., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Hannah Couples - 08/11/2018 AccorHotels certified review
« Comfortable and fresh »

Very lovely location and beautiful rooms. Perfect little get a way for a couple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hannah S., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Good »

Sea view room was lovely, but the chairs in the breakfast bar were very shabby & dirty, I had to brush food from the crease in the back of the chair before I sat down !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Mrs »

Check in staff not welcoming and long wait with only one of the two staff there serving with no explanation. Didn't feel welcome at all. Room was standard, could do with re painting the windows and an upgrade on the bathroom furniture. The nespresso machine was nice but only two pods... one very strong and one decaf, maybe offer the three varieties as advertised in the book on display! also more than one of each so we could have both had one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart A., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

Manxie I. B. Solo - 07/11/2018 AccorHotels certified review
« Comfortable room, friendly staff »

Had to change room when I first arrived, as the allocated one was not suitable, but Catz could not have been more helpful. It is an old building, so you expect a few creaky floorboards - slight smell of damp in reception, but it had been very wet before I arrived. Overall, I would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miranda C., We very much appreciate your comments regarding your stay at the Mercure B. Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel refurbishment has started and will be completed by 31st March 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Johnathan J. Couples - 07/11/2018 AccorHotels certified review
« Amazing »

I have to say great value for money. Had such amazing room with Seaview and balcony. The staff were so welcoming and helpful. I definitely would stay again. I loved the bar. Great cocktails and the breakfast was so nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johnathan J., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Ray Business - 07/11/2018 AccorHotels certified review
« Aged. Needs refurbishment »

An ideal location on the sea front. Receptionist didn't seem to know about the credit in the restaurant which was very confusing and remains so. Breakfast OK but could have been hotter. The hotel looks aged and is in desperate need of refuburshing which I understand is in hand. Bedroom furniture for instance looks like from the 50's. Get the refurb done and could be great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray B., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The refurbishment has started with sample rooms and tomorrow we see the 4th floor being taken off for complete refurbishment. All will be completed by 31st March 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

B Couples - 07/11/2018 AccorHotels certified review
« British Seaside Hotel - Tired and a bit shabby. Great staff, though! »

Hotel is in need of a serious update/upgrade, especially in the public areas, which really don't fill one with confidence. - And which insane person builds a firewall into a Grand Staircase??? Room was good although a bit chilly, comfortable bed, bathroom old-fashioned but clean. Flatscreen TV with most of the FreeView Channels gone missing. Breakfast was ok but not great (say "hard-boiled fried eggs..."). Overall, not to the standard I'd expect from a Mercure. The staff however were wonderful - friendly, helpful and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Burkhard Z., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The refurbishment has started and will be completed by the 31st March 2019. The firewall was built in the 70's to comply with fire regulations. Unfortunately it is not easy just to remove this wall and still comply with fire regulations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

David M. Couples - 07/11/2018 AccorHotels certified review
« Fab, lovely staff, warm and friendly »

We wrer there for a weekend away and can't fault the stay, yes the hotel could do with a little modernisation but overall comfortable and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The modernisation has started and will completed by March 2019. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

June H. Couples - 06/11/2018 AccorHotels certified review
« Well situated hotel near sea front and town centre »

I chose Mercure Sea Front Hotel Brighton a) Sea Front Position. b) Parking. c) Bed, Breakfast and Dinner on first night. The room 125 is rated as Classic, should be Basic! The room layout of bed is too close to the radiator, not much room to walk. The tea making facilities are underneath the t.v, where there is no room, I moved tray to table where hairdryer is placed. Room in need of decoration. Radiator was not working in room, though a heater was brought to room. To top it all Hot water for shower was lacking. The room next to us has been gutted, wonder if our room is next in line for refit? Hotel it self good position on sea front and walking distance to town. Hotel staff friendly. Food very good. Car parking a bit expensive £18 per day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear June H., We very much appreciate your comments regarding your stay at the Mercure Brighton Seafront Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The hotel is going through a complete refurbishment including bedrooms and public areas. Car parking is the cheapest of all hotels on the seafront who have the benefit of this facility. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iain Lindsay General Manager

Dave L. Business - 06/11/2018 AccorHotels certified review
« Not a great experience »

Unfortunately not a great experience, staff good but hotel rooms in need of care.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David L., Thank you for taking the time to tell us about your experience at the Mercure Brighton Seafront Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iain Lindsay General Manager

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