Mercure Bradford Bankfield Hotel 3 stars

TripAdvisor rating 3.5/5 941 reviews
Mercure Bradford Bankfield Hotel
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Hotel extras

  • Located within two miles of Bingley railway station

  • Within walking distance of the tranquil River Aire

  • 19th century gothic mansion with original features

  • Regularly holds Asian weddings for up to 300 guests

  • Five miles from the famous Haworth & Bronte Parsonage Museum

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Bradford Bankfield Hotel

Bradford Road
West Yorkshire
BD16 1TU
bingley
united kingdom

Tel: +4401274211012

Fax: (+44)127/4551331

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    LEEDS BRADFORD At 15.29km / 9.5 miles

  • By train

    BINGLEY At 2.57km / 1.6 miles

GPS :53.834417, -1.815748

Our accommodations

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the front of the hotel have garden views and there are interconnecting rooms for families.In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newsp aper, robe and slippers.

Compact Room with one double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Classic room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Classic room with 2 single beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Classic family room for 2 adults and 1 child

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Classic family room for 2 adults and 2 children

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Classic room with 1 single bed

  • Max. number of persons: x1
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Privilege room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Superior room with 1 four poster bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Iron(...)

Our restaurants and bars

ARTS BRASSERIE RESTAURANT

Type of cuisine: International

You can really unwind in The Brasserie. Whether you are meeting for a chat over coffee or looking for an informal bite to eat, this individually styled restaurant offers a wide selection of internationally inspired dishes.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB BAR

Photo non contractuelle / Strictly non binding

The Club bar offers a range of wines, beers, spirits and soft drinks with helpful and experienced bar staff to ensure that you have everything you need. Light meals are available in the bar allowing you to continue relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 233 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 250 people

Find out more
Mercure Bradford Bankfield Hotel Meeting Room

Our guest reviews for
Mercure Bradford Bankfield Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.7/5

2,167 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

941 reviews

Bankfield report

TripAdvisor rating 3.5/5

Roam26240047180 Couples - 20/04/2019 TripAdvisor review

Very helpful staff who were let down by poor facilities (hot water/ heating) poor dining options and noise. Too many menu items not available and breakfast had very limited options (no orange juice!!) Hotel seemed unable to cope with high level of occupancy.

Unhappy

Customer review rating 3.7/5

Anonymous Couples - 17/04/2019 AccorHotels certified review

Me and my husband stay at the hotel maybe once every month or every other month for one night and we are always satisfied and happy when we leave. Upon arrival, there was a wedding and all the guests were blocking the entrance to the hotel in which case we had to go sit back in the car because they were taking their pictures. After 15 mins, we tried to get in again in which again the guests were all stood in the way, so we had to ask politely if we could just squeeze through. The guests at the wedding were very loud and rude as we passed through. The reception/lounge area was covered in confetti and looked an absolute mess but this didn’t affect us as we could understand the circumstances. We then waited at reception for a few minutes until we noticed we had to call somebody in order to get their attention, so we dialled the number as requested and continued to wait for a few more minutes. Then a gentleman appeared and apologised about the wait, the check process was very quick and efficient as always. However, a young lady had to go and check to see if the room was ready which took another 5mins of standing around with all these loud noisey wedding guests. Once the room was approved me managed to get up the stairs to the corridor of our room, when another load of wedding guests were stood around, making a lot of noise and not being reasonable towards other guests. I then asked politely if they would excuse us so we could get to our room which they huffed and puffed about. Once we were in the room it was very cold and when I went to turn the heating up it was on full heat but was only slightly warm from the top of the radiator. This was very disappointing. My husband used the bathroom and the bath still had cleaning products spread all over the bath like an attempt to clean was made. However, there were hairs all over the tiling by the bath and it just looked like no effort to clean had been made. We normally just come for one quite night away but unfortunately it wasn’t to our expectation. The location is very convenient for us and we usually enjoy staying here. I feel like the wedding guests should have a separate entrance to the hotel or maybe asked not to block the entrance and maybe to consider other guests.

Disappointed

TripAdvisor rating 3.5/5

winteri2015 Couples - 16/04/2019 TripAdvisor review

This was a very disappointing stay. The hotel is very tiered and needs a refurb. The room was tiny even though we booked a classic room. The service was very slow, looks like they were working on less than a skeleton crew. The bar meal was awful and breakfast was basic. The poor waitress was on her own and could not clear and reset tables at breakfast quickly enough for people coming in. She was so polite and needs a pay rise. Would not book again.

Really nice staff enjoyed our stay

Customer review rating 3.7/5

K W. Families - 15/04/2019 AccorHotels certified review

I got married at the hotel. I stayed in the quad suite. They staff on reception were lovely and helped move my things into my room. The suite was clean, however we only had half a toilet roll and nothing much for the kettle. We expected to have our items for our wedding taken that same night to decorate however they were still there the next morning. We had to ring down to question this and they were unsure where everything went. The coordinator was on a day off, we had gone through everything with her and we had left instructions but they seemed unaware. However the set up of the rooms for the wedding were lovely. We were told to check out at 12pm this concerned me as I was to be married at 1:30pm, they said I could have my honeymoon suite early but I had to question this as I didn’t want my new husband to see me before the wedding. They allowed for my bridesmaid to sort this out. We then had to move rooms half way through preparing for my wedding to be honest this turned into quite a stressful time as some wedding guests were staying in the hotel therefore I was at risk of being seen. We then got items mixed up and I couldn’t find things I needed for my wedding under the time pressure to be ready, it kind of caused abit of unnecessary stress on top of nerves I already had. The food was amazing, I’m kind of unsure how I got a room service charge of £55 however? I did have room service delivery for £5 and I paid for 2 bottles of Prosecco for £40 at the bar who then offered to deliver this to my room I assumed I may get a service charge of £5 yet I seemed to have received a £55 charge? It says drinks? Did I get charged a second time for this? Although it doesn’t add up??? And I paid for all our drinks at the bar. Which over £10 for 3 bottles of children’s fruit shoots is really expensive and I believe the bar charges were the reason why my guests left early they couldn’t afford to keep drinking. My guests have also told me some struggled with booking a room and were given a number of fluctuating prices for the same room??? If I were mentioned they should have been £75 per room for 2 people yet some were asked to pay more? Again our honeymoon suite had no coffee for the room. When we went for the breakfast the tables hadn’t been cleared the staff we had to search out and we had to wait a lot for food to be replenished after we asked to see if there were more eggs coming or coffee, or orange juice. Due to these minor things I’ve had to mark down my experience as I feel some things have let my stay down slightly. More worryingly was the fact I’m aware that the year after I booked my wedding a celebrant who I had not hired and had been very pushy messaging my phone had been able to access my booking details and was aware my mum has booked a room for my wedding and other details, as I wasn’t interested in her services she said she worked closely with the staff at the hotel and could help me cancel my wedding? I then had to put in an emergency email to the coordinator at that time my concerns. I believe this was against data protection. I have had to work with a number of different coordinators which I understand is unavoidable but it made the planning hard as one offered certain things in my package but the next would be unaware and charge more.

Plenty of space, but a little run down.

Customer review rating 3.7/5

Sarah Business - 10/04/2019 AccorHotels certified review

I stayed for a work trip and had everything I needed available in the room, which was a spacious room. The timings for breakfast were not early enough for me to leave for my meeting and the room service menu was limited due to changes that hadn't been communicated. The food was not great but ok.

Not anywhere like previous visit.

Customer review rating 3.7/5

Gary Families - 10/04/2019 AccorHotels certified review

Not Good at first...

Everything we needed for an overnight stay

Customer review rating 3.7/5

Julie A. Couples - 07/04/2019 AccorHotels certified review

Very pleasant. Pleased to see James as had great service at Wetherby. Room fine. Extra heater useful. Shower good. Bar well stocked. Breakfast had lots of choice.

Dear Julie A., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needed to be in the area

Customer review rating 3.7/5

Anonymous Couples - 03/04/2019 AccorHotels certified review

The staff were very friendly. Corridor leading to room was very dingy. It’s a good location..lovely grounds but very dated scruffy interior...it could be beautiful with a revamp. Unfortunately we were woken at 3.30 one morning and 1.30 the next morning by noisy young people in the adjoining room.

Dear Michael D., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A good night's rest

Customer review rating 3.7/5

Stephen Business - 03/04/2019 AccorHotels certified review

I was visiting, Bradford for just the one night, the hotel was clean and comfortable and all the staff I met were extremely helpful polite and courteous. The room was well appointed with all the usual facilities, the bed was enormous and very comfortable. It was also nice and quiet with adequate parking outside and just a short drive to Bradford city centre.. I didn't get to use the restaurant, as I had a very early start the following day, but I would certainly stay again at this hotel should I need to visit Bradford again

Dear Stephen C., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not Good

Customer review rating 3.7/5

Sanjay S. Business - 03/04/2019 AccorHotels certified review

Not pleasant at all. The room was tiny and with weird layout. As far as meal was concerned the 2 of the starter items were unavailable for all of the 3 nights I stayed at the hotel. You will not find a staff in the Bar area and always have to look around the lobby for some hotel staff to tell them to find a staff at the Bar.

Dear Sanjay S., Thank you for taking the time to tell us about your experience at the Mercure Bradford Bankfield Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will be taking your feedback to the food and beverage team and I will be ensuring this is rectified. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 3.7/5

Anonymous Solo - 03/04/2019 AccorHotels certified review

pleasant staff comfortable room

Dear Bronwyn D., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Customer review rating 3.7/5

Mrs B. Families - 02/04/2019 AccorHotels certified review

Went to a wedding, the hotel were excellent with the service and the food was really good.

Dear Janice B., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I replied in detail to a letter I received from Mercure Accor Bankfield Hotel, this morning

Customer review rating 3.7/5

Janice B. Couples - 02/04/2019 AccorHotels certified review

Can you confirm that the Manager of Bankfield Hotel received my comments today, please. I clicked on reply to his letter (his first name was Blair).

Mr L.

Customer review rating 3.7/5

Mr L. Business - 02/04/2019 AccorHotels certified review

The staff re- arranged my accomadation to suit my needs which was much appreciated. The staff were always helpful during my stay. Thank you.

Dear Sultan L., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

one I would like to repeat

Customer review rating 3.7/5

G J. E. Solo - 01/04/2019 AccorHotels certified review

Very pleasant and welcoming. Staff helpful and courteous.

Dear Gary E., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The Stitch Retreat ladies had a great time

Customer review rating 3.7/5

Alison W. Friends - 31/03/2019 AccorHotels certified review

From booking through to the actual event has been a pleasure. The event itself went well. Although the hotel staff had a very busy weekend they still gave us time as a group. The staff are a credit to the hotel.

Very good

Customer review rating 3.7/5

Ron S. Couples - 31/03/2019 AccorHotels certified review

Very good. The only issue is that the breakfasts are not as good as they used to be. Cereal choice very poor these days

Customer review rating 3.7/5

Joanne Business - 30/03/2019 AccorHotels certified review

Very good service, clean , comfortable rooms

Customer review rating 3.7/5

Matthew F. Solo - 28/03/2019 AccorHotels certified review

I never stayed here, not sure why you think I did.

Short Business Stay

Customer review rating 3.7/5

Anonymous Business - 28/03/2019 AccorHotels certified review

No significant issues - room was clean and tidy

Dear Martin M., We very much appreciate your comments regarding your stay at the Mercure Bradford Bankfield Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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