Mercure Swansea Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 473 reviews

Mercure Swansea Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Our accommodation(s)

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Hotel location

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
United Kingdom

GPS:51.654547, -3.912013

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  473 reviews

TripAdvisor Rating  4.0/5  500 reviews

My Go-To hotel in Swansea

TripAdvisor rating 5.0/5

Dan B TripAdvisor review

Third time staying in Swansea for another business trip. Mercure is certainly my go to hotel.. The service from start to finish is always faultless, from check-in to leaving. My room was spotlessly clean, comfy and warm. Upstairs room with a view overlooking the late was so relaxing after a long drive. Had a great nights sleep, especially as I was up early for a day of meetings. Breakfast (although a little pricey) didn't disappoint either. As always, Thank you!

Fantastic stay

TripAdvisor rating 5.0/5

Emily H Friends getaway - TripAdvisor review

Stayed at this hotel the weekend for the rugby game Fri evening! We were checked in early without a problem (arrived earlier than we expected) the team we were following were also staying at the hotel, which was obviously a bonus for us 😉 the staff absolutely made our break! Kelly the manager on duty was an absolute diamond! Nothing was to much trouble, she took the time to chat with us, recommend meals which were very good! Made sure we had taxis booked in time for game etc (thank you Kelly) breakfast was fantastic,so much choice and very much needed after the night before 🙄🙈 definitely be using this hotel again

Professional Service

TripAdvisor rating 5.0/5

Joy B TripAdvisor review

Had a lovely stay at this hotel. Room was spacious and clean and at the right price. The food was lovely! I had an issue with a room key and the gentleman on the desk I believe his name was Gavin or Gareth was very professional and provided me with a new key and helped with my luggage, such a kind gentleman. Will be returning very soon with my husband.

Nice staff

TripAdvisor rating 5.0/5

R6920UJlucias TripAdvisor review

Nice clean hotel. The price was adequate to our stay. Breakfast was a bit dry but good selection and they topped up frequently. Staff very kind in every department. Hotel was accommodating to our children needs. We used the gym too and it was just right.

Great stay

TripAdvisor rating 5.0/5

Julie W TripAdvisor review

My room was a standard double, very nice. Housekeeper Anne came daily and left it immaculate. Breakfast was lovely, plenty of choices and the two ladies working in the restaurant were very cheery and helpful. Hats off to the chef who made the best vegan burger ever!! My only criticism was the lumpy pillows…they definitely need changing! Other than that, great stay, great food, great staff.

Dear Julie, Thank you for taking the time to post a review of your recent stay with us, and it was great to hear that it all went well.for you, i will pass on your vegan burger feedback to Paul in the kitchen, and also take a look at those lumpy pillow, though they are somewhat subjective things pillows, and we don't get much bad feedback on them. Thank you one again for taking the time to review us, and any review that finishes with great stay, great staff, great food has got to be a plus for the team reading it back. Best regards Ian

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Other web-users rate our hotel

  • 249 reviews 9.2/10 Location
  • 658 reviews 6.1/10 Room
  • 622 reviews 8.7/10 Service
  • 16 reviews 6.9/10 WiFi
  • 306 reviews 7.9/10 Breakfast
  • 277 reviews 5.8/10 Food
  • 269 reviews 5.9/10 Cleanliness
  • 199 reviews 4.8/10 Amenities

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