Hotel - Mercure Swansea Hotel
Mercure Hotel Mercure Hotel

Mercure Swansea Hotel

4.0/5 860 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Pay per view channel(s)
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 1,842 reviews

Our guest reviews for Mercure Swansea Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 860 reviews
David Business - 10/11/2018 AccorHotels certified review
« Business stay »

Excellent service and the manager looked after us really well

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Graham B. Business - 09/11/2018 AccorHotels certified review
« A pleasant experiance »

Staff are very welcoming and address me by name, which makes me feel good. As a customer for many years I have noticed that staff are more attentive and welcoming than previous hotel chain owners.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham B., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Neil Business - 09/11/2018 AccorHotels certified review
« Very pleased »

Staff were cheerful and helpful, especially reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil M., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

R H. Families - 08/11/2018 AccorHotels certified review
« Nice clean room. Great staff. »

Floors were creaky - only issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Randolph H., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Will Business - 06/11/2018 AccorHotels certified review
« Friendly & helpful staff, great food, well kept & comfortable rooms »

The staff at Mercure Swansea are always friendly, helpful and welcoming and enjoy a good chat. The food is always excellent and there is always plenty available at breakfast. The rooms are well looked-after and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will R., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Anonymous Solo - 06/11/2018 AccorHotels certified review
« Pleasant stay with good food »

only a short visit and most of the time was spent out of the hotel but all was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard R., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

C. Families - 06/11/2018 AccorHotels certified review
« A nice and comfortable place »

Nice and cozy room. Very good service. Clean and quiet place to rest from a busy day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander C., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Clare Couples - 04/11/2018 AccorHotels certified review
« Friendly, helpful staff and a nice room. »

We enjoyed our stay. The staff were friendly and helpful, the room was nice and the shower and bath had lots of hot water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare K., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Ceri S. Families - 04/11/2018 AccorHotels certified review
« Always welcoming and such lovely staff »

Always made to feel welcome, lovely clean rooms as always, and staff go above and beyond for you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harvey S., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

John P. Business - 04/11/2018 AccorHotels certified review
« Comfy »

Hotel was fine, Gym not opening until 7am was a disappointment. Overpriced soft drinks at the bar seemed to be disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear John P., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

George Business - 03/11/2018 AccorHotels certified review
« Clean comfortable and convenient »

Excellant. Clean warm room. Good breakfast.free parking convenient for swansea. Gower or motorway

Our hotel has responded to the review
Our hotel has responded to the review

Dear George C., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Marion Solo - 02/11/2018 AccorHotels certified review
« efficient and friendly »

The team in the restaurant were amazing and very friendly. The dinner that we had for 30 plus people was one of the best i have had for a large number. The room was clean the bead was comfy. The only negative was the sour smell that the carpets could do with a clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marion T., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Mrs L. Families - 02/11/2018 AccorHotels certified review
« Great stay as usual »

We had another enjoyable stay here. As usual the staff were great, friendly and accommodating. Rooms are good standard and clean. Hotel location is ideal too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary L., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

M A. C. Business - 02/11/2018 AccorHotels certified review

Overall very good, however the fish platter requires some potatoes and vegetables.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael C., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Carla Families - 01/11/2018 AccorHotels certified review
« Lovely and quiet »

Welcoming, clean, peaceful and quiet. Lovely decoration . Swimming pool small but lovely and warm (I had it all to myself). Staff were polite and helpful and happy to be doing there job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carla D., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Jackie R. Business - 31/10/2018 AccorHotels certified review
« Like coming home! »

I stay at this hotel at least once a month because of work, love it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackie R., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

Lyn M. Couples - 31/10/2018 AccorHotels certified review
« Three night stay »

Staff were lovely, rooms very spacious and well furnished. Breakfast was also excellant with plenty choices. Dinner was really good especially tagliatelle carbonara. It was delicious. Only complaint we had was the heating in bedrooms was off from 9-3 every day. As the temperatures were 0-4 degrees we felt heating should have been on. Granted my husband contacted reception and they did put it on. Would definately stay here again. One of the best hotels we have stayed in

Caroline B. Couples - 31/10/2018 AccorHotels certified review
« Comfortable stay with excellent service by friendly staff »

We really appreciated being able to bring our dog gs to the hotel. The room was comfortable and clean. We enjoyed a drink in the lounge area ( really appreciate being able to take the dog here). Breakfast was excellent and service exemplary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline B., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

elylyn Couples - 31/10/2018 TripAdvisor review
« Helpful and friendly staff »

We stayed for two nights and were part of a larger group that had an event on the Saturday night. The breakfasts were great, the room was comfortable and the staff were friendly and very helpful, including moving some chairs from the restaurant to the bar to allow a large group of us to sit together. We enjoyed our stay and I'm sure we will return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elylyn, Many thanks for taking the time to post a review further to your recent stay, and it was great to hear that you al enjoyed yourselves, and even better to hear that you will be returning. Thanks once again for your feedback. Best Regards Ian H Jones

Cynthia D. Families - 30/10/2018 AccorHotels certified review
« Very Comfortable »

It was good to find an accessible room which really was accessible for the disabled

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cynthia d., We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

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