Hotel - Mercure Hull Grange Park Hotel
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Mercure Hotel

Mercure Hull Grange Park Hotel

Grange Park Lane  Willerby 
HU10 6EA  HULL
UNITED KINGDOM

712 reviews
TripAdvisor Rating Based on 712 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst browsing the morning papers or flicking through complimentary magazines.

  • 100 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,386 reviews

Our guest reviews for Mercure Hull Grange Park Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 712 reviews
AccorHotels certified review
Mark Couples - 22/09/2017
« Very good »

Overall it was very good. The food was excellent and there was plenty of parking. The hotel was in overall good condition, however our room was a bit dated with little storage for clothes. The toilet had miss matched seat and the bath bowed under foot. Would stay again but try an upgraded room.

AccorHotels certified review
Hilary C. Business - 22/09/2017
« Hilary C. »

The hotel was lovely, decor tasteful. The bed was comfortable, the room pleasant

AccorHotels certified review
Steve Couples - 22/09/2017

Pleased with the room and a very good breakfast . All staff were very helpful, we had an evening meal which was good valve for money. Good location The only thing I would improved would be the pool area which could do with looking at , changing room were let down by no keys for the lockers, no over slippers for outside shoes.

AccorHotels certified review
Peter E. Families - 21/09/2017
« Well satisfied, would come again »

Overall very good but two small faults. One day the maid failed to leave us any towels in the room and out room keys ran out one day before they should have done. All rectified quickly but should not have happened in the first place.

AccorHotels certified review
D P. Couples - 20/09/2017
« Mostly good »

It was a nice stay. Room was ok but no storage at all which was a nuisance as we were there for four nights! Bathroom was dated, needed updating. Shower was pathetic. Breakfast was best part of our stay. Great choices. Good coffee. Evening meal was the worse part. We were told we had to book so we did.....there was four other tables booked on a Saturday evening! Asked for a vodka martini at the bar...not a clue. Not on the list so couldn’t have it. Replaced with Aperol Spritzer, had to explain the TWO ingredients. Prosecco was flat and too much Aperol. Food was disappointing and certainly not worth the money. Spa was good. Pool nice. Hairdressers was fab. Staff on front desk on Sunday not very knowledgeable about local area but sorted it out myself via Google! Would go again but wouldn’t eat there.

AccorHotels certified review
K. Couples - 19/09/2017
« Made very welcome »

Checked in and was welcomed by Sophie. This member of staff is an asset to the company. She went out of her way to make our stay as nice as possible. We stayed in a privilege room after been upgraded. We went on a secret escape break and after reading the reviews were slightly put off but Sophie and the staff that were working made such a difference. Food was okay but just nice not to have to cook and wash up. Hotel could do with some work but that is no reflection on the staff we met. Would stay again.

AccorHotels certified review
Anonymous Business - 19/09/2017
« comfortable stay »

The room was fine. Meal in the restaurant was expensive but not great, unfortunately. Undercooked aubergine isn't that nice!

AccorHotels certified review
Anonymous Business - 18/09/2017
« Just what was needed »

Everything was as I would expect it

AccorHotels certified review
Sheila W. Couples - 18/09/2017
« Good, once our room was changed. »

Unfortunately we were originally allocated room 202. This room has 3 steps down into the bathroom, not good for older people.. The shower over the bath was ridiculously powerful and splashed everywhere, also filling the bath as the plug hole didn't drain quickly enough and when it did it left a slippery film of soap suds for the next user. Water also leaked from behind the bath taps into a very large pool in the middle of the bathroom floor. On request our room was changed to 209, problem solved. However, you must have the tiniest wardrobes in the world!!! And where do you think people put their underwear? Or perhaps we are not meant to unpack? Come on Mercure neither of these things should happen in a hotel of your standing. However, the staff were great as was the breakfast and bar area. Didn't use the pool, but it all looked very inviting. Silly little things letting you down. Parking area was excellent, such a treat not to have to fight over spaces.

AccorHotels certified review
Peter M. Business - 18/09/2017
« Good hotel, great staff, disappointing restaurant. »

Friendly greeting, room fine, gym good. Bar could do with a nice real ale or two. Restaurant menu a little tired, portion sizes small. Fish in particular very poor. Surely this close to the east coast your chef can get large pieces of freash cod or haddock to serve battered. Breakfast never changes but is OK.

AccorHotels certified review
Shaun Couples - 17/09/2017
« Disappointing »

Very poor quality of food for breakfast after first night - broken toaster led to longer than normal queue for toast - no butter only magerine cut up to look like butter (that felt like a con) - orange juice poor quality. Long wait to book out - only one member of staff. Very different experience from my many stays at other Mercure hotels.

AccorHotels certified review
Jane Couples - 16/09/2017
« A bedroom designed by a man »

A tiny bathroom with a slippy floor as the shower screen is too small. The only mirror with a light steams up after the shower so can't be used. No other mirror with a light. The TV in the sitting area faces a blank wall and not where the settee and chair are placed. The bedroom room11 has recently been decorated with fresh curtains and carpet. Why didn't they upgrade the pink bathroom at the same time. Dinner was fairly chaotic not enough staff, reception failed to book a table. My main was plated on a cold plate with cold potato purée, not pleasant. We were given a discount on that. As a regular visitor to Mercure hotels would we visit again, no this one.

AccorHotels certified review
Malcolm B. Business - 16/09/2017
« Malcolm b. »

Very informative at check in lovely quiet night breakfast staff wonderful

AccorHotels certified review
Cj C. Business - 15/09/2017
« Great hotel »

Good service

AccorHotels certified review
Anonymous Families - 15/09/2017
« Good value but rooms tired bathroom definitely need up grading »

Breakfast and reception Staff good. Bar service slow. Rooms very tired in need of upgrading. Breakfast excellent and reception efficient

AccorHotels certified review
Dj M. Business - 14/09/2017
« Nice hotel. »

Good size room. Enjoyed restaurant. Staff nice. Would stay again.

AccorHotels certified review
Z H. Couples - 14/09/2017
« Overall good »

Good level of cleaning, nice room and everything we needed. Evening menu limited but understand why. Staff all helpful and friendly. Bathroom little dated but again very clean and everything we needed. Lovely hot water.

AccorHotels certified review
Leendert S. Couples - 13/09/2017
« Servicing of room non-existent. »

No Accor complimentary benefits offered. Room not serviced on day 2 of a 2 night stay. We made several requests gor this to be done. The mattress protector was a single on a double bed and the sheets were not the correct size.

AccorHotels certified review
John G. Business - 13/09/2017
« Confortable but bathroom a let down »

Bathroom had cut uncovered wires showing near bath. Fan didn't work in bathroom and I could write I'm dirty on the bathroom wall. I even took a picture. The hotel was clean and time was very comfortable and staff great. Bathroom a let down.

AccorHotels certified review
Anonymous Couples - 12/09/2017
« Comfortable room and helpful reception staff »

The room was comfortable but I was disappointed with the fact there was no mirror above the dressing table. No drawers and very little hanging space for clothes but as we were only there for 2 nights that wasn't important. Also there could have been more space in the bathroom to place toiletries etc near to the mirror. Otherwise the bathroom was very clean but no towel hot rail which I would miss if I visited in the Winter.

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