Hotel - Mercure Wetherby Hotel
Mercure Hotel Mercure Hotel

Mercure Wetherby Hotel

3.5/5 916 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. We have interconnecting rooms for families and cots for our youngest guests.We have interconnecting rooms for families and cots for our youngest guests.

  • 103 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating 2,578 reviews

Our guest reviews for Mercure Wetherby Hotel

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 916 reviews
S W. Friends - 03/12/2018 AccorHotels certified review
« Excellent value for two night stay »

We have stayed at Mercure hotels before and they are all excellent value for money. The only snags we came across at Mercure Wetherby was the temperature and lighting in the dining area. It was very cold and the radiators could not be made to work. Portable electric heaters were brought in with little success . Also we had to ask for the lights to be switched on on both nights of our stay as with the dimmed lighting it was very hard to read the menus. In fact on the first evening when the lights were switched on the man at the next table said "Oh thete is someone there"!

Vivien H. Couples - 02/12/2018 AccorHotels certified review
« Disappointed with evening meals »

Helpful staff. Room was clean. Bed was comfortable, though trimming round mattress was coming off. Evening meals were not good, we were with a coach party and did not get the same menu that was on offer in the brassiere. Our choice was limited and when it came was not very nice-so disappointed! On a special anniversary weekend away I was looking forward to being cooked for. The breakfast was ok.

Paul Families - 02/12/2018 AccorHotels certified review
« Great stay »

Great rooms, free wifi, excellent breakfast short walk into Wetherby

Phil T. Business - 02/12/2018 AccorHotels certified review
« Nice, quiet and clean »

Pleasent

Disgruntled Business - 02/12/2018 AccorHotels certified review
« Dine out »

Nice room nice breakfast unfortunately the evening meal was not good and expensive not value for money if the weather had been better Wetherby has some great eating establishments

Chris M. Business - 01/12/2018 AccorHotels certified review

Satisfactory

Anonymous Couples - 30/11/2018 AccorHotels certified review
« Hotel very good »

The only issue is my mum tried booking this through your reservations team and gave up due to the length of time and messing about by the team - She then phoned directly through to the hotel reception desk whereupon the booking was dealt with immediately and very efficiently. The actual cost of the phones calls cost a total of £15.00 which shows how long this took to book so any discount she received didn't really cover the cost and inconvenience caused.

Couples - 28/11/2018 TripAdvisor review
« Christmas Shopping Trip to Yorkshire »

Hotel is rated 3* and assumed it would be like Premier Inn, The building is circa 1970s with an air of Cross Roads Motel from the outside. The interior would suit reflecting that era but instead is a strange mix of 80s and 90s. It is highly dated. Reception was quick and friendly, we had no problem registering our vehicle to void parking charges. The room 1010 was spacious but the decor is horrid with strange gloss painted walls and shabby furniture. It appeared to have been cleaned well and the bed was large and comfortable. There were broken tiles near the shower door entrance which had obviously been there for some time with some grout or sealant added as a poor repair. We thought this dangerous and not good for health and hygiene. Hotel was very quiet first night Sunday, we were the only couple booked in for a meal so could not eat in the restaurant. We ate our meal in the bar area with a TV on and the tables covered in leaflets warning non residents to spend £15 or face parking charges. Not relaxing at all and glad to retreat to our room. Starters were Prawn Cocktails (£7.50) (supposed to contain King Prawns) but were small watery prawns that had been defrosted. Main course not good, opted for fish platter (14.50?) which was battered calamari, fish and breaded scampi with some garlic dip, no vegetables or sides or salad, quite odd and very greasy. Would not recommend but the bar man/manager was very friendly and helpful, gin and tonic was the best part of the meal. Ate out the second evening. We were booked in for two nights and slightly fearing breakfast the next day. As not many in the hotel was cooked to order and was actually very tasty. Only poor component was the coffee from the machine. Both nights good peaceful sleep and breakfast on second day was self service hot plate but still good. Wetherby is a small but pleasant town with lots of independent shops and a short walk away. The staff at this hotel are lovely and they are the saving grace here. The entire place needs a complete re-furbish, it is reasonably priced and probably best suited to business travel and conference attendees as well located for meetings.We usually stay in York 4* so did not expect huge things but have also stayed at Premier Inns which are similarly priced, much more modern and have Costa coffee. Food available for evening meals is much better than at Mercure Wetherby. Staff are fab though and deserve a better environment.

Jb Families - 27/11/2018 AccorHotels certified review
« Enjoyable »

Overall enjoyed staying at hotel and would recommend. Staff: Found all staff very helpful and nice Decor: The interior design is dated, shelf in room slanted so couldn't put anything on it. The actual shower enclosure was small and made smaller by a chair for elderly/disabled. The so called japanese jets didn't work and just a hindrance really. Food: Had breakfast and toasted sandwich both of which were fine. Were sent offers for dinner etc and was tempted but in the evening was quiet and didn't appear to be anyone eating / drinking in bar/restaurant area therefore no atmosphere so decided to eat in the village. Location: Very good, convenient for main roads and very close to Wetherby which is lovely village with pubs and places to eat. I booked one night direct with hotel as always prefer to do this if match the cost. Booked 2nd night seperately through hotel.com website as cheaper. I did call hotel but they refused to match offer.

Olwen Friends - 27/11/2018 AccorHotels certified review
« ok »

Everything was satisfactory,clean, quiet and food good, exept the price of a glass of wine with our evening meal = £10 for 1 glass of Rose!!!! Never again.

Tony Couples - 26/11/2018 AccorHotels certified review
« Convenient, good quality room and service. »

We had a three night stay and have stayed there before. The room was comfortable, though too hot on the first night. This was sorted out promptly. Breakfasts were very good with a lot of choice.

Joseph Friends - 26/11/2018 AccorHotels certified review
« Satisfactory accommodation with friendly staff »

Nice hotel on the edge of Wetherby, although in need of modernisation. It was clean and tidy and my bed was comfortable. The accommodation was not very spacious and similar to a Premier Inn i.e. very little space to hang up your clothes and no safe to secure your valuables.

K. Friends - 26/11/2018 AccorHotels certified review
« Lovely welcome, warm rooms & very comfy nights sleep »

Met at reception by friendly helpful staff. In the evening & next day this consistent service was maintained even though receptionist had been on all night & was spoken to very rudely by an elderly guest with a complaint which wS not to do with the hotel. Room lovely & wArm with good facilities Close to wetherby

Mrs C. B. Friends - 25/11/2018 AccorHotels certified review
« Mrs C B. »

I sent you an e-mail explaining our Saturday night experience but have received no reply. Due to the fact you had a large function on we were put into the bar to eat. The noise was unbelievable and we couldn't hear ourselves speak. We were then taken into the conference room for a bit of peace and quiet but it was so empty and like being in the doctors waiting room so everyone went to thier room by 8.0 pm not much fun on a Saturday night. I have to say your staff were brilliant and seemed genuinely upset at our predicament. I was woken at about 11.00 pm by the noise your guests were making running up and down the corridors and banging doors. Then the people were n the car park shouting to each other and slamming car doors. I finally got yo sleep at around 2.00 am this was very disappointing as we had been looking forward to this weekend for a long time. The rooms were comfortable and very clean but no expelair in the bathrooms or toilet brushes this needs serious looking into. Once again I must say that Sharon and her team could not have been nicer.

Joe C. Families - 25/11/2018 AccorHotels certified review
« As expected. »

Once again, excellent staff efficient and friendly. The restaurant menu unchanged, all right if you like burgers! Shame you can't have a choice of steaks. I don't drink and there is no allowance made for this in the price of the steak on the menu. All the meal prices are above the hotel average for similar options elsewhere. The corridor carpets to the rooms are past their sellby date and looking it.

Anonymous Business - 25/11/2018 AccorHotels certified review

Room was lean / service was good

Mrs J. A. S. Couples - 25/11/2018 AccorHotels certified review
« Brilliant breakfasts, dire dinners »

Room (108) too hot despite turning off radiators and keeping windows open all the time. 9.5/10 for the breakfasts. The mains at dinner were inedible - overcooked meat and fish, carrots on all three nights, weird presentation with meat or fish heaped on top of uninspiring vegetables. The ‘roast’ potatoes with the grilled-to-death pork steak were inedible. We were made to feel like second-class citizens, only allowed to sit at tables with paper serviettes, and herded into the bar for dinner on Saturday night because the dining room was unavailable to us. The conference room where we had to have coffee was devoid of atmosphere.

Unhappy D. Friends - 25/11/2018 AccorHotels certified review
« Good until the last night »

Clean rooms, friendly helpful staff We travelled with a coach tour staying for four days on a half board basis, the buffet breakfast was good and the evening meal was satisfactory until the last evening when we were relegated to an afterthought

Patricia &. S. D. B. Couples - 25/11/2018 AccorHotels certified review
« W/e stay 16/11/18 »

It’s always a pleasure to come to Mecure Wetherby & although the Hotel was extremely busy the Staff coped very well especially on the Saturday evening. Inevitably dinner that evening was difficult but thanks to Sharon (Evening Manager) she organised our meal & the Chef was first class in spite of being very busy with the tour party & the celebration tables. Our thanks to all the Staff, Management & Service Staff

Michael Couples - 24/11/2018 AccorHotels certified review
« Good room and food »

The room and the restaurant food were very good. The staff were friendly and helpful. I am sure I will visit again.

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