Hotel - Mercure Bolton Georgian House Hotel
Mercure Hotel Mercure Hotel

Mercure Bolton Georgian House Hotel

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4.0/5 657 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Hairdressing salon

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. Rooms at the back of the hotel offer lovely views over the West Pennine Moors. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 91 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,159 reviews

Our guest reviews for Mercure Bolton Georgian House Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 657 reviews
AccorHotels certified review
Jim M. Business - 15/02/2018
« Comfortable and convenient »

Good clean and comfortable rpoms. Excellent and helpful reception staff,especially Betty. Excellent bar service although the bar food is overpriced

AccorHotels certified review
John H. Business - 14/02/2018
« 2 nights business »

Very nice staff and good food shame no draft Guinness

AccorHotels certified review
Victoria H. Families - 13/02/2018
« Hotel needs to focus on customer service and in desperate need of refurb »

Arrived to find no one on reception, stood for ten minutes waiting for receptionist to return. We were then advised the room was not ready at for check in, this being 14:15 and check in states from 14:00, we’d also been advised only 5 rooms booked that evening for our stay so why no room was available was to be questioned. Advised there would be no buffet breakfast instead it would be cooked to order. When we finally got into the room we had to place a towel round the toilet as it was leaking, doors rotten in bathroom, mound visible around windows. Dirty cup marks on the bedside table evident the room had not been cleaned. Attended breakfast the following morning, pastries were stale, yogurt was dried on the top been stood out too long, ordered our fresh breakfast made to order to which when it came out the beans had a burnt crusty top, sausages were raw in the middle, bacon was cold and the eggs were hard as though it had all been sat on a heat plate in the kitchen waiting to be plated definitely was not fresh to order. Stayed many times when visiting family but will not stay again. Completely disappointed!

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Average hotel »

Ok no frills

AccorHotels certified review
Rachael Business - 08/02/2018
« great »

As usual very comfortable with friendly staff

AccorHotels certified review
Kevin P. Business - 01/02/2018
« Bolton Georgian House 2018 »

Excellent friendly staff. Hotel in need of urgent refurbishment and re-decoration.

AccorHotels certified review
Peter W. Business - 01/02/2018

As l stated in a previous email, the toilets (men’s) facing reception smelled really badly and the bread available at breakfast was almost rock hard stale; these were replaced quickly after l pointed it out with an immediate apology. On another occasion, a request for vegetarian sandwiches was requested and provided quickly, with a smile.

AccorHotels certified review
Tony S. Business - 01/02/2018
« Work trip »

Decent room and a good breakfast.

AccorHotels certified review
S. Business - 01/02/2018
« Mr »

Unpleasant smell in the room, Hot water in the bath was not working, telephone line intermittent and next door could be heard when talking.

AccorHotels certified review
Clare G. Business - 31/01/2018
« Nice hotel, friendly staff »

Rooms are generally comfortable. I tend to stop weekly and have had a variety of rooms. There are occasionally some cleanliness issues (had unpleasant white stain on bed throw, hairs in bath, kettle full of water) but nothing I would consider major. The single biggest complaint I have and it appears to make no difference what room I am in, is the quality of the showers. They are most frustrating and disappointing! Not sure if it's the water pressure or the shower heads, but having a shower is a lengthy experience as there is barely enough water coming out to wash soap/shampoo off! I have also been in 2 rooms where the telephone doesn't work or falls apart when you pick up the receiver!

TripAdvisor review
Neil R Solo travel - 31/01/2018
« Almost there but where's the breakfast? »

Generally well up to Mercure standards of room etc. staff excellent very welcoming and ultra professional, they really care! Especially the restaurant and kitchen staff - lamb shank to die for! Couple of minor niggles, the shower seemed short on pressure and the loo was sometimes reluctant to flush, neither so severe as to warrant asking to swap rooms, mentioned them to staff on departure and they promised to have maintenance check them out - that's what we expect. My real grouse was the breakfast and lack of consistency across the estate, cereals and hot food great and plenty of it, my love of the Mercures especially Southampton is the great range of cold meats, cheeses etc as in Europe, this was conspicuous by its absence as were yoghurts, fresh fruit etc. I hope this is down to regional / local demand or management decisions and not becoming the norm or it will be a sad day for the chain. Otherwise as good as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil R, We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback although I did note your comment about the room and I can confirm that all as been resolved. With breakfast we follow the standards set by Mercure Hotels. Thank you again for sharing your experience, and we hope you will visit us again should you be in the area. Sincerely, Ricardo Sousa Operations Manager

AccorHotels certified review
Sandra C. Couples - 30/01/2018
« Great weekend good facilities »

Good service from arrival to leaving. Clean and friendly hotel. room as expected warm comfortable and clean

AccorHotels certified review
Jk Business - 30/01/2018
« Clean and generally friendly »

Everything was fine until breakfast. No one person spoke to me, not even to ask my room number. No one said good morning until I went back out to reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet K., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. Disappointing to read that no one addressed you through your stay. I shared your feedback with all Front of House Managers to ensure the 3 foot role is re-trained to all members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

AccorHotels certified review
Derek B. Couples - 30/01/2018
« P&DMCC Presentation. »

The room was nice clean & warm, the food of a reasonable standard, the price of drink's was extortionate.

AccorHotels certified review
Mrs W. S. Couples - 30/01/2018
« Mrs W. S. »

Staff were very friendly and polite. Food was excellent. Very disappointed in spa facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendie S., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have noted your comment regarding the Spa, if you could provide some more feedback on this matter it would be much appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

AccorHotels certified review
Denise A. Couples - 30/01/2018
« Mrs »

We stayed after a wedding reception and felt the room was very tired. Had a bad nights sleep because of the pillows being so uncomfortable !! Thought they may have been too thick but otherwise fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise A., Thank you for taking the time to tell us about your experience at the Mercure Bolton Georgian House Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Sousa

AccorHotels certified review
Alyia I. Friends - 29/01/2018
« Excellent »

Extremely helpful and friendly staff in all areas. Comfortable bed, warm room and nice and hot powerful shower! Breakfast could be a little better i.e there was no hash browns! Increase breakfast variety a little, bit much variety for breakfast! Will definitely stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alyia V., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

AccorHotels certified review
S H. Business - 29/01/2018
« Suprisingly good »

I wasn't expecting much from this hotel but I was pleasantly surprised. OK, it wasn't perfect, the room was on the small side and the arm chair wasn't very comfortable to sit and watch TV and it could have done with a more modern bathroom. However it was clean and quiet with good food and pleasant friendly staff. The breakfast choices were plentiful and hot where appropriate. The bar food was better than I expected and very tasty with a changing menu option each night. There was a large car park with more than enough space to park and free to park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha H., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

AccorHotels certified review
Mark O. Business - 28/01/2018
« A bit tired and in need of a bit more tlc but the staff make up for it.. »

Overall good. Rooms are a bit tired but the staff make up for it. However, the bar/restaurant would benefit from improvements, as could the food, which is pretty average..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark O., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm pleased to confirm that we will have a little refurbishment in the first quarter of this year, mainly the main bar and meeting rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

AccorHotels certified review
Marcus Business - 27/01/2018
« Nice stay »

Had a nice stay, the staff were very friendly and helpful. Food was better than some other hotels and the overall ambience was nice and calm, what you need when you have had a long trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus T., We very much appreciate your comments regarding your stay at the Mercure Bolton Georgian House Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, RIcardo Sousa Operations Manager

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