Hotel - Mercure London Watford Hotel
Mercure Hotel Mercure Hotel

Mercure London Watford Hotel

3.0/5 1,206 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 218 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Phone with 2 handsets in room
    • Pay per view channel(s)
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating 2,251 reviews

Our guest reviews for Mercure London Watford Hotel

100% genuine reviews from our guests

Find out more
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3.0/5 TripAdvisor Rating 1,206 reviews
Mr S. Couples - 06/02/2019 AccorHotels certified review
« Weekend birthday celebration »

Value for money-Rooms were clean and comfortable- One draw back-The bathroom- Being aged it was near impossible to get into the bath due to its height from the floor. In fact my wife could not managed it at all. We enjoyed an excellent evening meal the food was very goo- The staff very friendly but rather amateurish- Slow service and seemed a little unsure of themselves.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Marilyn, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Jane H. Couples - 05/02/2019 AccorHotels certified review
« There was not an accessible room available even though it had been booked. »

My husband was unable to have a shower or use the toilet in the room provided. It was meant to be a special treat but was a nightmare.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jane Thank you for your feedback and please accept my apologies that the room type that you booked was not available for your stay. Unfortunately the previous occupancy extended their stay due to ill health resulting in the lack of availability of this room type, although a simple call to advise you of this should have happened. I will certainly pick this up with the team. Once again i hope you will accept my apologies Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Leslie G. Couples - 05/02/2019 AccorHotels certified review
« Good service and no complaints. »

We are regulars at the hotel and everything was fine. Good service and good food.

Our hotel has responded to the review
Our hotel has responded to the review

Morning Leslie, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Mrs Y. Couples - 04/02/2019 AccorHotels certified review

The staff are extremely nice and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Good morning Sabrina, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Anonymous Couples - 30/01/2019 AccorHotels certified review
« Mr & Mrs »

Party event

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josephine, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Jason W. Couples - 30/01/2019 AccorHotels certified review
« Great value »

Pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Hi Jason, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Anna Couples - 29/01/2019 AccorHotels certified review
« Great spacious rooms »

I have stayed here before and the staff are very friendly and professional, the only issue I had on this occasion was room booked online and reservation confirmed, my partner was arriving before me and I stated in the email. However, they didnt give him a room until I arrived as they wanted payment first. So unnecessary and an awkward situation for my partner who had to wait for me to arrive. Other than that everything was perfect. Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I trust you will understand that we cannot pass on the key to your room until we have secured payment for the facilities Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Craig L. Couples - 28/01/2019 AccorHotels certified review
« Hotel is in need of major TLC »

Staff were fine, food was average, the hotel is a wreck bulbs missing From our room. Large chunks of paint or wallpaper just peeling off. Room was not clean toothpaste all round outside of sink. Water stains on ceiling tiles in hallways. Generally dirty looking I assume star rating was given when it first opened.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig , Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Steve Business - 26/01/2019 AccorHotels certified review
« Very good place to stay. »

Easy to find. Easy to park. Very good location for where I was working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven J., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Stuart Couples - 26/01/2019 AccorHotels certified review
« Noisy and poor breakfast »

The room was fine. However, the noise of other guests was very disruptive throughout the night. Also, the thin walls meant for being able to hear other guests in adjacent rooms. Finally, the breakfast was very poor for the cost. The customer service at breakfast was terrible, with the gentleman but acknowledging us at all. However, the service at the bar and room service was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart , Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Marcia Families - 21/01/2019 AccorHotels certified review
« Always visit »

When I need to get away and relax Mercure Hotel Watford is where I stay so I am not too far away from the family in case of emergency but far enough to get some peace and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Marcia Its always a pleasure to welcome your to the hotel Regards Allan

X Business - 21/01/2019 AccorHotels certified review
« Pleasant stay »

As nice a stay as usual. The team were really helpful as i had left my mobiles at home and needed a charger for my ipad, they lent me a personal one and ensured i had a wake up call.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaki , We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel and it was great to read that the team looked after you It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Anonymous Friends - 21/01/2019 AccorHotels certified review
« Mrs M O’Driscoll »

Very comfortable .but too hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret O., We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Fd Families - 20/01/2019 AccorHotels certified review
« Ok for a night »

I stayed as a guest as I was attending a party at the hotel. Staff were helpful. The hotel room was shabby but clean. The bed was rock hard. There was some disparity in the level of room decor and comfort, people who booked via booking.com had better rooms. The morning after the party the cleaner walked straight in with barely a knock. The bugget breakfast was surprisingly good. The party room upstairs was spacious and the bar staff excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear fiona, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Duncan J. Families - 20/01/2019 AccorHotels certified review
« Hotel needs to be modernised »

Friendly staff, good location for Watford but hotel needs to be modernised to Mercury standards. Impossible to check-in online. Breakfast was very good. Room could have a lille more storage for hanging cloths. Great parking with constant availability, charges not excessive.

Our hotel has responded to the review
Our hotel has responded to the review

HI Duncan, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will shortly be upgrading our systems which will allow you to check in on line, let us know how this works for you when it is available Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Anonymous Solo - 20/01/2019 AccorHotels certified review
« My stay was great, extremely relaxing »

My stay was great and relaxing and the reception staff as always were fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear David We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

The V. I. W. Couples - 18/01/2019 AccorHotels certified review
« Great Staff! »

As regular guests at the Mercure Watford my wife and I are always overwhelmed by the welcome and professionalism of the members of staff. Our grateful thanks, especially, to James and his colleagues at Reception and Joan at breakfast. We look forward to our next stay with you.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Ian Always a pleasure to welcome you to then hotel ! Regards Allan Allan Porter Cluster General Manager Jupiter Hotels

Kweku F. W. Families - 18/01/2019 AccorHotels certified review

Nice personnel but one but this is the worst cleaned hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kweku, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

Brian Business - 17/01/2019 AccorHotels certified review
« usual »

Normal stay. rooms need updating. staff great

Our hotel has responded to the review
Our hotel has responded to the review

Morning Brian Thanks for your review, let us know if there is anything else we can do for you and one of our finest regulars ! Allan Allan Porter Cluster General Manager Jupiter Hotels

Steve Families - 15/01/2019 AccorHotels certified review
« Comfortable stay, smelly bathroom, expensive drinks, only one barman causing unacceptable delays being served. »

The rooms were comfortable, good beds however stepping in and out of the bath for a shower could be an issue or less able persons. On arrival the bathroom was smelly but it was only for one night and we put up with it keeping the door closed. During the course of the evening we had long waits being served in the bar due to there being only one serving, an acknowledgement that we were there was not forthcoming and would maybe have pacified the waiting guests. We attended a function in the ballroom which was difficult to get too for my elderly parents due there being no lift available, they struggled with the stairs. Having no Guinness in the function room was a crime in my eyes due to the vast number of Irish people attending the celebrations who in turn made the wait at the bar downstairs longer as people were having to go to the hotel bar to get their drinks. The bar in the ballroom was small for the number of people in the room and at times people were queuing 2 & 3 deep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Allan Allan Porter Cluster General Manager Jupiter Hotels

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