Hotel - Mercure London Watford Hotel
Mercure Hotel Mercure Hotel

Mercure London Watford Hotel

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3.0/5 1,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Our rooms

All bedrooms feature an HD LED TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers.

  • 215 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 1,425 reviews

Our guest reviews for Mercure London Watford Hotel

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 1,064 reviews
AccorHotels certified review
Lee C. Business - 09/02/2018
« Plumbing was noisy all night »

Staff was excellent, hotel a bit dated once out of reception & bar / restaurant.

AccorHotels certified review
Tb Business - 09/02/2018
« Old, worn and unable to control temperature »

Could not get ambient temperature in shower Bathroom old and in need of refurbishment, grout dirty No air con, ground floor so unwilling to open window Ordered taxi and hotel worker jumped in as well but did not share cost Expensive

AccorHotels certified review
Mrs H. R. Business - 08/02/2018
« Quite satisfied »

The staff were friendly and helpful. The bedroom was clean. There was no hair conditioner in bathroom. There could have been biscuits with the tea and coffee in the room but there was none. Not enough milk or cream or coffee. Just one coffee and only two milk.

AccorHotels certified review
Anonymous Couples - 07/02/2018
« Mr. Colijn A. »

This hotel was everything you would expect from a good hotel.

AccorHotels certified review
K. G. Families - 06/02/2018
« Ups and downs »

Lovely, accommodating staff, great spa facilities, good breakfast with lots of choice, nice clean room with good bathroom. Dinner not great but OK. Lots of noisy guests, even after midnight and even after ringing down to reception and having to go to reception in my pyjamas to ask for assistance. So awful night sleep for me and family. Had to endure guests swearing, playing music, banging on walls etc which really upset my baby.

AccorHotels certified review
C J. Friends - 06/02/2018
« Could do better. »

I've stayed at the Watford Mercure before but it seems a little run down. The service was a bit hit and miss. ▪ We ordered a tea and a coffee and a snack in the bar on the first afternoon. The barman disappeared when we went to order. When the order was delivered the coffee was served before the tea and we chased the milk 3 times. The young barman seemed to be struggling to cope even though the bar was very quiet. ▪ My friend and I had booked our package to include dinner. The website indicated that dinner was 3 courses for £22.50 whereas it was actually an allowance as we discovered you couldn't possibly have 3 courses for that some. This wasn't a problem other than it felt like we had been misled. ▪ My friend and I had booked separate rooms but when it came to dinner this seemed to confuse the waitress. After some discussion we were convinced that to get the allowance we needed to book the meal under both allowances. However when the starters were served they came separately. The senior waitress spotted this checked with us and realised the problem got the other starter and ensure both main courses were served together. Great save on her part.

AccorHotels certified review
K Families - 04/02/2018
« Hotel is fine. »

We had a nice stay, the hotel is perfectly pleasant but nothing special. Wowcher describes it as a Spa hotel, which is going a bit far. It’s a decent, clean, slightly old and Tatty hotel with a pool; I think our expectation of a spa was misinformed! Other reviews said the staff had been rude, but everyone we spoke to was very polite. The lady behind the bar was lovely, and very accommodating when we were eating with our little one.

AccorHotels certified review
James Families - 03/02/2018
« Tired Hotel seen better days »

Average is the best description of the hotel itself however the staff were all very friendly and helpful

AccorHotels certified review
Jd Business - 03/02/2018
« not so good »

I found it to be pretty average, except that upon checking out I forgot to pack my neck pillow, book and JBL head phones ( I intended to pack this in my carry on bag), I don't know why, maybe Jet lag or maybe because we had to Exit the Building for an hour around midnight or maybe both! I checked out and around 2 hours later I returned to the Hotel in order to collect These items, the cleaning Lady had just finshed my room and I was surprised to receive everything back, except for the head phones! She was the only one to enter the room after my check out! I know she took them, she knows what she did and everyone else present that morning knows as well! But, oh well, my mistake!

AccorHotels certified review
Simon G. Solo - 03/02/2018
« Good hotel just outside of Watford town centre »

Stayed one night as visiting my daughter in Watford. The room was nice, bed very comfortable with smallish bathroom. Reception very efficient and friendly. Didn't have dinner as ate in Watford and didn't want breakfast as leaving early for work but it would have been more money.

AccorHotels certified review
Daniel G. Couples - 01/02/2018
« Mr »

Lovely

AccorHotels certified review
Karen C. Couples - 30/01/2018
« Terrible nights sleep and football club in the morning »

The room was very clean but outside it sounded as someone was bouncing a ball but must have been some sort of dripping or machinery we were in room 240. It gave us a fitful night as it was stop start. We were then disturbed by the increasing sound of the football club which was directly outside our bedroom window.As we had paid forba late check out we asked to move which reception did. I asked if this was a quiet room when we checked in and was told yes. As our family live in Watford we often come and this was definitely our worst experience. As I was so tired after such a bad night my overall experience was 2. However staff were all very nice and as long as I never sleep on the side of 240 we will return.

AccorHotels certified review
Rob N. Couples - 30/01/2018
« Our stay was pleasant »

It was pleasant and the staff were very polite. The food was good. The room could do with some tidying as far as decor is concerned and cleanliness needs some attention I.e. the Bath panel in the room clearly hadn't been cleaned for long time and there were cobwebs in the room. We weren't expecting the Savoy but basic things such as this would have made the difference.

AccorHotels certified review
Anon Business - 29/01/2018
« Very good. »

Generally very good. The reception has improved 100% in the last year - friendly and efficient. I always have my Mercure 'express' check in ready and often an upgrade (thank you). My only feedback for improvement would be (a) Room Service number is rarely manned meaning you have to walk to the bar to order food for the room (not good) and (b) the Breakfast selection could do with refreshing - take a look at the Premier Inn breakfast (Hash Browns, Vegi sausages, muffins etc). I do feel that your staff deserve a pat on the back.

AccorHotels certified review
Helen Business - 29/01/2018
« Horrible hotel room but lovely reception staff changed us. »

On entering our room we were over-whelmed by a musty smell, it hung around even after we opened the windows. The room was also very dated and had been patch up over many years. We asked to change rooms and the reception staff happily obliged. Dinner in the restaurant was a bit of a fiasco. Our food (table for 2) came out at separate times and we got over charged by two items. I've stayed in lots of Mercure hotels and this one is very much below par.

TripAdvisor review
Family - 29/01/2018
« Too noisy to go back »

Hotel and food we’re ok, but we had other guests slamming doors and running on noisy floors for an hour through the night. Even just walking on our floor was noisy. You get what you pay for. We will not be staying here again.

AccorHotels certified review
Ricky Business - 28/01/2018
« Very nice »

The hotel was very nice with ample parking. Very friendly atmosphere. Nice clean room with fresh smell. The only downside would have been my room backed onto the football pitch and I could hear the players until about 10pm.

AccorHotels certified review
Rob Solo - 24/01/2018
« Clean & comfortable »

Decent hotel room, comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Mercure London Watford Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pankaj Walia

AccorHotels certified review
Simon R. Couples - 23/01/2018
« Room decorations we're poor and dirty. »

The room was in need of redecoration and a good clean. Unfortunately we also had very noisy neighbours in the rooms on our corridor who kept us awake throughout the early hours.

AccorHotels certified review
Weekend A. Couples - 21/01/2018
« Not quite the relaxing spa break »

Room was clean and staff were friendly but found the noise of the traffic very annoying also lots of noise of doors banging through the night as not as relaxing as I wanted

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, Thank you for taking the time to tell us about your experience at the Mercure London Watford Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pankaj Walia

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