Hotel - Mercure Manchester Piccadilly Hotel
Mercure Hotel Mercure Hotel

Mercure Manchester Piccadilly Hotel

3.5/5 3,366 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 69.70 GBP Non member rate
From 66.22 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Our rooms

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room where you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

  • 280 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
3.8/5 AccorHotels Rating 3,590 reviews

Our guest reviews for Mercure Manchester Piccadilly Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 3,366 reviews
Mr. C. Couples - 17/07/2018 AccorHotels certified review
« Good hotel in central location »

Accommodation and food as expected and good. Reasonably priced too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon C., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently in the process of submitting proposals for works to take place to enhance the property, including the issues raised in your review and we trust that you will remain assured that all feedback is being collated to assist in these proposals being successful and we thank you for providing your comments which will be used to ensure that all future works taking place are done so in line with guests expectations. In the interim period, I have passed your feedback to our Maintenance Manager to review available options to address the matters raised to ensure ongoing comfort for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Shiells-Jones Front of House Manager

Dermot Couples - 17/07/2018 AccorHotels certified review
« Very central, clean accommodation with friendly staff lead to enjoyable stay »

Staff were very friendly and welcoming. I would return for sure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Demot O., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Nykki Couples - 17/07/2018 AccorHotels certified review
« Excellent! »

Great in every way! Comfortable, clean, nice size room, fantastic view from 9th floor looking out over Picadilly, and car parking on site! And very helpful staff. Very pleased with my stay and will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel D., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

S M. Solo - 17/07/2018 AccorHotels certified review
« great stay »

I stayed for the Sparkle weekend In Manchester It was a great weekend and staying in your hotel was a highlight. I attended A Ball held at the hotel the food was amazing the staff great. Breakfast was fantastic. On Sunday I had a burger in the bar which was great my server Abbie was very nice. when leaving the reception staff Jade and Jane were very helpful. The guys on the concierges desk down stairs were nice and helpful too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart m., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Ian K. Couples - 17/07/2018 AccorHotels certified review
« Good room in a great location »

Handy for the centre of Manchester. Breakfast was good if a little dispersed around the dining room. Room was pretty good for a standard room with good couch included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian K., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Conor S. Friends - 16/07/2018 AccorHotels certified review
« Mr Conor S. »

Excellent, staff in reception were fantastic well done to all the girls there. Room was excellent, air conditioning was so useful as it was very hot weather. Give this hotel your business if your travelling to Manchester!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Conor, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Jill Z. Friends - 16/07/2018 AccorHotels certified review
« Well situated »

Very well situated, rooms a bit jaded could do wth some decorating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill z., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations in all areas; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently in the process of submitting proposals for works to take place to enhance the property, including the issues raised in your review and we trust that you will remain assured that all feedback is being collated to assist in these proposals being successful and we thank you for providing your comments which will be used to ensure that all future works taking place are done so in line with guests expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Shiells-Jones Front of House Manager

David H. Friends - 16/07/2018 AccorHotels certified review
« friendly efficient great location »

Great size beds And crisp bedding helped for a good night's sleep, located in the heart of the city ideal for partying and not far from all that the city has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Dorothy W. Solo - 16/07/2018 AccorHotels certified review
« Short but very enjoyable »

Room very nice, service excellent and meals very enjoyable - sausages at breakfast the best I have had in a large hotel. Overall very enjoyable if short.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dorothy W., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Alison Families - 16/07/2018 AccorHotels certified review
« A family visit to Manchester. »

We came as a family of six occupying four rooms. We had a fabulous time! The staff were friendly and helpful. We had a lovely breakfast, I was expecting a continental breakfast and was pleasantly surprised to find it was way more than that! Everything we could have wanted!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison C., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Sasaporn H. Friends - 15/07/2018 AccorHotels certified review
« Under expectation »

I stayed on 8th floor. I am not sure it was the room next to mine or exit door keep banging quite loud and there was kind of argument. It was scarry. I believed some guests called the reception. But the situation lasted for hours from 5 am. (July 13th)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sasaporn, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services; please do accept our apologies for the matters encountered which have been shared with the team here for future development and training. I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Matt Shiells-Jones Front of House Manager

Eveline Families - 15/07/2018 AccorHotels certified review
« Good location, OK hotel »

The reception is on 1st floor, not on the ground floor, you need to take the elevator. Elevators are always busy. When going to your room, you need your card and patience. Windows do not open, A/C is quite loud. The room was clean but outdated and very small. OK for one night. Wi-fi is terrible. We did not eat there. Good location in the center of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva S., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently in the process of submitting proposals for works to take place to enhance the property, including the issues raised in your review and we trust that you will remain assured that all feedback is being collated to assist in these proposals being successful and we thank you for providing your comments which will be used to ensure that all future works taking place are done so in line with guests expectations. In the interim period, I have passed your feedback to our Maintenance Manager to review available options to address the matters raised to ensure ongoing comfort for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Shiells-Jones Front of House Manager

Anonymous Couples - 15/07/2018 AccorHotels certified review
« Few major isssues which were eventually rectified »

We were moved three times on a two night stay .. .. I am registered disabled and live in London. The booking was suppose to be a break which in the beginning resulted In disarray.. was up hazard in the beginning .. quite upsetting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services; please do accept our apologies for the matters encountered which have been shared with the team here for future development and training. I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we H. your next visit will be a pleasant one. Sincerely, Matt Shiells-Jones Front of House Manager

Anonymous Business - 15/07/2018 AccorHotels certified review
« comfortable and practical for a work trip »

staff were friendly and helpful. Room was clean, and cool in the hot weather. The bath was a bit stained and cracked which put me off a bit. The arrangement of food stalls for breakfast was a bit confusing. It would be more practical if they were together rather than dotted all over the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth W., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

N. Business - 15/07/2018 AccorHotels certified review
« Another week ato the Mercure Manchester »

Overall very good. Room too hot even with temp as low as possible had to go to bar to cool off under "proper" air conditioning unit, that's probably just me I like a cold room or helps me sleep As always Finn and his staff did a great job, the football evening was great fun.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce N., We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, especially Finn, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matt Shiells-Jones Front of House Manager

Olivier Business - 14/07/2018 AccorHotels certified review

Accommodations were OK, room was fine, but not to the highest standards, location was great. WiFi was horrible, which is a disqualifier for business accommodations. In this day an age, there are no excuses for poor communications, especially when in the middle of the town... The rest of my team already requested to never stay there again, mostly because of that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivier Jean Marie B., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently in the process of finalising installation plans for a new wifi network in our public areas to separate from the shared connection with guest bedrooms; this will afford superfast broadband in our public areas, particularly the restaurant and bar area, and will separate the networks reducing load overall and enabling faster connection for the bedrooms. We plan for these works to be completed by the year end, as quite extensive installation of access points is required. Similarly we are awaiting final sign-off on plans to refresh several floors of bedrooms and our public areas so that we may afford a more comfortable stay for all. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future once we have installed the new network and had the opportunity to refresh the property. Sincerely, Matt Shiells-Jones Front of House Manager

Mrs J. Solo - 14/07/2018 AccorHotels certified review
« Had a good short stay. »

Liked my Premium Room and the space. A good breakfast the following morning, didn't have time for the gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippa, We very much appreciate your comments regarding your stay at the Mercure Manchester Piccadilly Hotel. It is always a pleasure to receive guest feedback, as it is only through this that we may improve our services; please do accept our apologies for the matters encountered which have been shared with the team here for future development and training. I am sure that this feedback will serve as a useful tool to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Matt Shiells-J. Front of House Manager

S.w. Couples - 13/07/2018 AccorHotels certified review
« The whole hotel looked tired as and run down. »

The room for a privilege room was small the bathroom had mould on the shower screen. The room needed updating. The breakfast was poor had to keep asking for items to be replaced everything was spread out in different areas so spent time walking about looking for what you wanted so the food was cold by the time you arrived back at the table with it there was also several small steps around the room which weren't clearly visible as some areas were dark. Service was poor staff not helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan W., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback has been shared across the teams here to enhance service and ensure guest expectations are continuously exceeded. Having reviewed matters with your booking, I can see that your Le Club membership, through which you booked, has your first and last names transposed, therefore the issue encountered with your booking names being the wrong way round would persists across all Accor properties booked through your membership. Unfortunately I have no way on site to directly amend this, however if you log in to your le club membership account you should be able to access your profile and amend these details, or alternatively contact Le Club directly via the following link or on telephone via 01…02, and they will be able to carry out the necessary amendments to avoid further confusion. https://secure.accorhotels.com/en/support/contact.shtml Unfortunately due to data protection regulations, it is not possible for me to amend your personal data directly as this has to be amended by yourself and I apologise for any inconvenience this may cause. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Shiells-Jones Front of House Manager

S.s. Business - 13/07/2018 AccorHotels certified review
« Terrible room for the money definatly not 4 star »

I paid 150 for one night exp3cting a 4 star hotel. Upon arrival I was allocated a disabled room and they said it's is because the hotel is full. Room 507 was shocking standards dirty. Noisy and the bathroom was disgusting and all all the metal was flacking off from the towel rails . It was an average 2 star at best. I am regretful to have stayed here I mentioned 3verything upon check out and the staff were rude and reluctant to do anything about it. Will never stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saba S., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently in the process of submitting proposals for works to take place to enhance the property, and we trust that you will remain assured that all feedback is being collated to assist in these proposals being successful and we thank you for providing your comments which will be used to ensure that all future works taking place are done so in line with guests expectations. In the interim period, I have passed your feedback to our Maintenance Manager and Housekeeping Manager to review available options to address the matters raised to ensure ongoing comfort for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Shiells-Jones Front of House Manager

Keith E. Families - 13/07/2018 AccorHotels certified review
« Looks much better than it is »

Thin walls and hence noisy, hard beds, breakfast looks good but tasteless. Coffee awful. But staff friendly and efficient. Room clean. Welcome friendly and helpful, even at half past midnight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith E., Thank you for taking the time to tell us about your experience at the Mercure Manchester Piccadilly Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently in the process of submitting proposals for works to take place to enhance the property, including the issues raised in your review and we trust that you will remain assured that all feedback is being collated to assist in these proposals being successful and we thank you for providing your comments which will be used to ensure that all future works taking place are done so in line with guests expectations. In the interim period, I have passed your feedback to our Maintenance Manager to review available options to address the matters raised to ensure ongoing comfort for our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matt Shiells-Jones Front of House Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 69.70 GBP Non member rate
From 66.22 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates