Hotel - Mercure Manchester Piccadilly Hotel
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Mercure Hotel

Mercure Manchester Piccadilly Hotel

Portland Street 
M1 4PH  MANCHESTER
UNITED KINGDOM

2,993 reviews
TripAdvisor Rating Based on 2,993 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Concierge

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms are climate-controlled and feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Treat yourself to a top-floor superior room where you'll find an interconnecting lounge with sofa, desk, additional television and city centre views. Four poster rooms are also available.

  • 280 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 2,476 reviews

Our guest reviews for Mercure Manchester Piccadilly Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,993 reviews
TripAdvisor review
sallyf337 Business - 16/09/2017
« Excellent staff, outrageous parking fee »

I was carrying out training at this hotel and the facilities for the event were excellent - perfect sized room and attentive staff. The rest is what you expect from a corporate type hotel - could have been anywhere in the world with a restaurant that had delusions of grandeur and rooms that were clean and corporate. What did upset me though was paying £20 per night for parking as a hotel guest - interesting way to put up the room rate without telling you....

TripAdvisor review
ecad_12 Business - 16/09/2017
« Not really worth »

I was there for 2 nights, but this is a very average hotel with some old furniture and high price. The location is good, for who would like to use the public transport. Unfortunately, i haven't seen the extra mile for the guests.

AccorHotels certified review
Anonymous Business - 14/09/2017
« polite staff »

The hotel rooms are dated and over charged. the bathroom was Disgusting & filthy i will be sending in photos

AccorHotels certified review
Peter Business - 14/09/2017
« Painful WiFi, good room and a nice view from the bar »

Good room air con worked well comfortable room and bed. Nice bar area with a fantastic view. The WiFi was terribly slow to the extent that I gave up. Also only a sub section of TV channels available.

AccorHotels certified review
Dawn Business - 14/09/2017
« Staff pleasent, breakfast good and plentiful »

Room 714 bathroom smelt very strongly of damp. Room was clean, bed very comfy. Colleagues room very noisy, she didn't sleep well at all.

AccorHotels certified review
Pat Couples - 13/09/2017
« We had a great weekend in Manchester »

We found the hotel easily as in walking distance of Piccadilly Station, and our room was ready and had a good view. Although in the city centre, we were not disturbed by any traffic noise. Handy for Metro Link tram stop and buses. Very helpful concierge. We did not have any meals in the hotel as we were mostly booked to eat out but did have a drink in the large bar area, again with a good view of Piccadilly Park. We felt safe and secure in our room, which was clean and pleasant. There was space for all bits and pieces. Unfussy hotel, very handy for all Manchester destinations.

AccorHotels certified review
Sagida M. Couples - 13/09/2017
« The worst experience ever »

The worst experience I ever had. We were given a room with a faulty door that shouldn't be in service in the first place unless the hotel wanted to make money on the cost of our safety,then a perpetrator broke in to our room in the 9th floor and stole my IPad and my husband's laptop both worth about £1200 .On top of that the General Manager was so passive and didn't refund us anything apart from our stay and £50 per item after checking the receipts which we didn't accept .He started ignoring our emails and not answering our calls!!To make things worse the front desk receptionist whom I first contacted after discovering that our stuff were missing in the room was very disrespectful throughout the whole process. Police officers came in , took a look at the CCTV and checked the room door and confirmed the door faulty and that a perpetrator broke in to the room because the door was open already,then they informed the hotel about that,yet the GM is still denying their responsibility for what happened!! The preparator was immediately identified by the police and after checking the CCTV , the maid was the last one in the room before the incident.I will never come back here or visit any branch that might belong to them.I will warn everyone I know not to go there because it is not safe and the staff is very disrespectful.Unfortunately, this chain used to be one of my best all over the world but not anymore,iIn fact it might be dangerous to stay there, just imagining I was inside that room or a child was there what could have happened terrorises me !!

TripAdvisor review
Couples - 13/09/2017
« Over rated! »

We visit Manchester a lot and enjoying over night stays. Having not visited the Mercure before we thought we'd give ago, not too badly priced for a 4 star hotel on a Saturday evening. I'm honestly wonder how it has kept 4 Stars. The room was clean, the bathroom I don't think had been updated since first built. The walls are thin, I could hear our neighbors ordering his glass of white wine! The service was slow and not very helpful, something I didn't except. The hotel also had a wedding going on which was extremely noisy. We left feeling disappointed and wouldn't return based on our experience.

AccorHotels certified review
Anonymous Couples - 12/09/2017
« Good stay but the hotel needs some improvements »

I have stayed in the hotel previously and so know it well. I remain disappointed that the hotel looks rather old and tired. It could do with a facelift to bring it up to the standards of many other Mercure Hotels I stay in. The room we had was comfortable but cold and the air conditioning controls seemed to make no difference. It was also a little noisy, being positioned over what I assume are ventilation fans for the kitchens. We also noticed noise insulation between the rooms was rather poor. On the first night, we visited the bar with our complimentary drinks vouchers. My wife was offered a prosecco which she enjoyed. We had complimentary drinks vouchers for our second night as well but were told prosecco was not allowed on those vouchers. We think this was the bar manager, a rather unfriendly chap who continued to chop lemons when we stood at the bar rather than immediately serving us. Finally, I commend Anna for her friendly welcome and check-in when we arrived. A highlight of our stay.

AccorHotels certified review
Vipul Business - 12/09/2017
« Hotel well located but very small rooms »

It took a long time to check in . Room was very small , more smaller than similar range hotels in London.

AccorHotels certified review
Peter G. Business - 12/09/2017
« Peter Gough »

room was fine . check in at around 3 pm on the day was slow (only 1 person on reception). main lounge bar area had a good feel /outlook over Picaddilly gardens.

AccorHotels certified review
Anonymous Families - 12/09/2017
« Disappointed with service »

Rooms were smaller than expected and not cleaned properly on the second day. The service in the restaurant on our first night was poor - waiting 30 mins for a cold sweet, so we eat out the next day! Will not be returning soon. Noisy area too.

AccorHotels certified review
Michael F. Friends - 12/09/2017
« Outstanding »

Very helpful Receptionists. Easy and quick check in and check out.

AccorHotels certified review
Carl I. Friends - 11/09/2017
« Fair »

Fairly good except lunch on departure day.

AccorHotels certified review
Anonymous Business - 11/09/2017
« Room windows were mouldy »

Booking for a large group was handled extremely well. The rooms themselves were okay, but the windows wee cover in mould.

AccorHotels certified review
Terje N. Business - 10/09/2017
« Just as expected »

Business trip, and happy with the gym in the Hotel

AccorHotels certified review
Sandra N. Couples - 10/09/2017
« Mrs »

Leisure

AccorHotels certified review
Mrs D. H. Couples - 09/09/2017
« Bedroom »

I upgraded as the classic room was so small and tired went for the suite one hundred pounds more.It was ok but not luxury we did not get the dressing gowns or the slippers the living area was a bit sparse and only one remote for two TVs that was a pain.I also closed the door to this living room and was locked in it for fifteen minutes as it will not open on that side as handle is broken.Had to go to reception three times as key would not work.Also booked the three course meal only to be told to choose from menu and if you go over pay the difference so we had one course in all I would not go back.I have never paid Forty pound before to stay in a hotel car park that's outrages

AccorHotels certified review
Coupejo Couples - 09/09/2017
« Very satisfied »

Warm welcome at reception, nice comfortable room (although in need of an update), good amenities, nice choice of breakfast with pleasant service. Perfect central location. Nothing to complain about for a nice weekend away.

AccorHotels certified review
Young R. U. Families - 09/09/2017
« acceptible price and good service »

convenient room with good bed and clean bath. very kind all services at front desk, room and cafeteria.Also, breakfast is not bad.

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