Hotel - Mercure Gloucester Bowden Hall Hotel
Mercure Hotel Mercure Hotel

Mercure Gloucester Bowden Hall Hotel

4.0/5 1,075 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst browsing the morning papers or flicking through complimentary magazines.

  • 72 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 2,971 reviews

Our guest reviews for Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,075 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Aaron W. Couples - 14/02/2019 AccorHotels certified review
« Great! Amazing place and staff »

It was great ! Staff are amazing ! Place is beautiful!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A W. Couples - 13/02/2019 AccorHotels certified review
« Okay but not exceptional »

The lobby, bar and dining area were very nice but our room and bathroom were tired and less attractive than we would have thought from the hotel advertising. We also did not have a hairdryer in the room and I had to ask for one at reception and then wait for it to be brought up. Breakfast was okay but it would be nicer to have freshly made eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abigail W., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 13/02/2019 AccorHotels certified review

The hotel staff were welcoming and the hotel is situated in a nice place. The room is spacious but radiator incredibly dusty and noisy- perhaps related to usage in the rest of the hotel? Breakfast was pretty basic and some staff particularly unhelpful. If breakfast is included, a decent coffee should be included. We had a nice rest but won’t repeat the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna P., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Couples - 13/02/2019 AccorHotels certified review
« Nice weekend break »

Lovely hotel but a bit warm out in places. The furniture in lounge and bar area looked modern but was grubby and Needed a good upholstery clean. Room was large and clean but bathroom needed updating, extraxtor fan was not working properly and the pipes and heating system were really noisy during night and first thing in morning waking us up at 7am. Staff were all very friendly and helpful but bar was not manned at all times leaving us waiting to get served. Restaurant staff were slow and were unaware of seating and what was on the menu eg. Soup of the day and what veg came with meal. Also what wine was available. Food was lovely when it arrived and breakfast was nice..self serve and some of the items ran out and were not replaced quickly...eg. Eggs, bacon and beans. People were left waiting again. Continental breakfast was also available. Nice hotel on the whole and nice break for the price we paid.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Anonymous Business - 12/02/2019 AccorHotels certified review
« Very enjoyable »

Once again a lovely stay at Bowden Hall. The only thing that made it not as good as usual was that room 240 is quite noisy when people walk up and down the stairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth R., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Angela S. Couples - 12/02/2019 AccorHotels certified review
« Very very disappointing »

Very disappointing, Bowden Hall no character History. room was abismal complained no other better room available . We felt like we were put in servants qaurters Dark depressing room had to have every light on, radiators didn’t work had to have heat from air con unit which caused very dry air . No decent soap/ shampoo/conditioner had to ask for another bar of soap and we only stayed two nights. Decorate in room basic, No lift had to walk up 4 flights of stairs, no clear directions was like a maze other guests had same problem of getting lost. Was told on arrival their was a coach party so it would be better if we went to dinner later. Was told to come down for breakfast later due to coach party. No lemonade in bar and was felt a nuisance when barman had to go and get some. Cream tea which was included was basic it should have been described as a cup of tea and cream scone. We booked through Secret Escapes thinking we were getting a special offer to stay at a top hotel, no we were in a basic hotel no character, no welcome, not even a fir to sit round in the winter month of February . Gardens were a Discrace what is the matter with you people up your standards. Are you blind or arrogant . This was a special Birthday treat we couldn’t wait to go home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, your comments will be rectified by the departmental heads. It is very disappointing to read your review as we normally receive such positive feedback from our guests. I would like to thank you for bringing your disappointment to my attention. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anon Couples - 11/02/2019 AccorHotels certified review
« Comfortable stay with pleasant staff »

Lovely comfy bed, all staff were polite and very attentive. the toilet did not flush very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Laurent Business - 11/02/2019 AccorHotels certified review
« Quiet hotel, good food »

The hotel is really quiet which is nice. The restaurant was good also. There was some problem with the heating and the bathroom could be reworked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dan Business - 10/02/2019 AccorHotels certified review
« Lovely stay »

Really friendly staff, warm welcome and always ready to help out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel G., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 10/02/2019 AccorHotels certified review
« Brilliant »

Extremely friendly staff. Excellent bar man and delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear collin k., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alex Couples - 10/02/2019 AccorHotels certified review
« Brilliant comfortable stay! »

Lovely stay at a beautiful countryside hotel! Food was excellent and staff were very accommodating! Room was very nice and wohdl definitely stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex D., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Denise J. Business - 07/02/2019 AccorHotels certified review
« Excellent staff friendly and helpful, lovely food, great atmosphere in the hotel calming and relaxing »

I can't fault my stay, I was using the hotel for work and everything ran smoothly, nothing was too much trouble for the staff. My room was clean and spacious, the bed very comfortable and the shower good. I would use the hotel again either for leisure or business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise J., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lesley A. Business - 07/02/2019 AccorHotels certified review
« Lovely hotel for a business trip »

Warm welcome, lovely and comfortable room, great breakfast.

Mark S. Business - 06/02/2019 AccorHotels certified review
« Perfect experience end-to-end »

I found my stay delightful. A thoughtful welcome at reception, my stay was just perfect with a clean and comfortable room. Dinner and service at dinner friendly and organised. A quiet night and peaceful overnight stay and breakfast just lovely. I shall be returning.

John W. Solo - 05/02/2019 AccorHotels certified review
« Adequate »

Room was nice but no bar fridge which I would expect. Signage back to reception was not easy to follow as some signs were on doors that were open so the arrow did not make sense.

Kate N. Couples - 05/02/2019 AccorHotels certified review
« Relaxing stay in a beautiful, welcoming location. »

We had a really lovely time. The hotel inside and out is beautiful. Our room was clean and comfortable. We are both dinner and breakfast which were delicious and served by friendly and welcoming staff.

Mrs M. Couples - 05/02/2019 AccorHotels certified review
« Secret Escape Package »

Check in was speedy. and the receptionist was friendly. Our room was plenty big enough, would have been nice to have had bottled water in the room. The décor was nice. The bar was nice, we enjoyed pre dinner cocktails, and our package included dinner and a bottle of wine, the food was lovely, as was the breakfast the next morning, great choice. The service of the staff in the hotel was very good. Would stay here again.

Sheila W. Couples - 04/02/2019 AccorHotels certified review
« You feel relaxed and superbly looked after in this hotel. »

Our room was very comfortable, the decor is understated quality, just what we like. The food in the restaurant was excellent and good value. The loung and bar area is comfortable but we did think it would be better with drapes or at least roman blinds as it can look cold at night. The grounds and village setting are lovely, we even woke up to a soft layer of snow to make the view from our room enchanting!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shelia W., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jacinta H. Solo - 03/02/2019 AccorHotels certified review
« Comfortable, with minor disassatifaction. »

A lovely break however, some staff not as friendly/ polite. Seemed to be annoyed when asked simple requests. Bathroom door locked itself and staff got annoyed when asked to unlock instead of move room as stuff was in. Knob on light switch missing. No book with information about timings and numbers, wifi and other helpful information. Generally comfortable but small things that could be improved in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacinta H., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Paige J. D. Couples - 03/02/2019 AccorHotels certified review
« Miss Paige J D. »

Brilliant, lovely staff, gorgeous views, comfy bed, delicious food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paige D., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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