Hotel - Mercure Gloucester Bowden Hall  Hotel
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Mercure Hotel

Mercure Gloucester Bowden Hall Hotel

Bondend Lane  Upton St Leonards 
GL4 8ED  GLOUCESTER
UNITED KINGDOM

802 reviews
TripAdvisor Rating Based on 802 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Ski hire facilities  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Ski hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Upgrade to our superior room with lake view, and lounge around whilst browsing the morning papers or flicking through complimentary magazines.

  • 72 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,531 reviews

Our guest reviews for Mercure Gloucester Bowden Hall Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 802 reviews
AccorHotels certified review
Anonymous Families - 23/07/2017

Hotel to find was not the easiest, signposting could be better. Our stay was comfortable and nicely decorated be it a dark room with no aspect from window just a bank and not well looked after outside.Also window opening more would have helped with fresh air cooling the room. One packet of biscuit for room with 3 residing and not enough milk or teabags was a bit poor.(we did ask for more and was told it would be brought b to our room but 1.5 hrs later no show so had to go to restaurant to get more milk and t-bags, no one at reception to chase up) That said the food was nice,staff friendly and helpful and the grounds out front was great. What we really liked was the function rooms are away from the bedrooms so nice and quiet and no disturbance from the wedding party. The refurbishment works going on was a mild inconvenience but be worth it when finished as areas complete are very nicely decorated.

AccorHotels certified review
Rej &. N. Couples - 22/07/2017
« good and quiet »

The room was quiet and clean, the staff was very friendly. in a very pretty setting. the negative all very minor items. the room was very hot and no breeze. You did not have full fat milk, but you staff went out of there way to get me some for your delicious coffee...and i applauded them for there determination and it was well appriciated. Semi skin milk in good coffee is like putting lemonade in good champagne to get more fizz!!!! Horrible. We had a meal at the restaurent and where a bit desapointed. The orc was dry and extremely small portions, no bread no water...The dessert was good. but overall i would give it a 5/10. The breakfast was good (would better with full fat milk) but no ham for the first 2 days....all in all it was enjoyable stay we will recommend the hotel .

AccorHotels certified review
Julie T. Couples - 21/07/2017
« Felt very welcomed,it was a very relaxing break,your staff are a credit to the hotel. »

We enjoyed the relaxed welcome with our dog,and meeting other dog owners all responsible and respectful. All full breakfast deals are usually the same,but yours were of a superior quality and locally resourced. We were not disappointed in the restaurant either,we stayed and had full board over two days and were very impressed the complete menu changed. Staff in the restaurant were outstanding,both in manner and training. We were totally unaware of a function(prom ) night the other side of the hotel,and thrilled to watch the fun as they arrived on the red carpet. We would love to return. Thankyou all very much

AccorHotels certified review
Sky Families - 21/07/2017
« Pleasant stay, good restaurant and sitting area, but bedroom renovations unfinished. »

We liked the location although not easily found. Bedroom renovations need to be finished - 6' bed but a 4'6" bedhead? Bathroom door did not lock or even close properly. We enjoyed a lot of the features of the hotel and would like to stay again once renovations are completed.

AccorHotels certified review
Eddie D. Couples - 20/07/2017
« Great Location & Great Friendly & Helpful Staff & Service throughout our stay. »

Great Location & friendly & helpful staff ensured that our stay was problem free and provided great service throughout our stay. Our room was very clean and tidy with in room provisions adequate for our short stay. A small fridge in the room would have been useful for keeping water, milk & drinks cool during the current warm weather period.

AccorHotels certified review
Adrian W. Couples - 19/07/2017
« excellent experience »

Wonderfully cheerful and helpful staff. Room was perfect.

AccorHotels certified review
Andrew M. Friends - 19/07/2017
« nice break outside Gloucester »

pleasant stay, hotel currently undergoing refurbishment so second floor out of use, some noise from builders during the day and some disruption getting to and from reception. Staff very helpful.

AccorHotels certified review
Maddy O. Families - 18/07/2017
« Dr »

Great hotel. Staff were lovely. Bar staff were very helpful and friendly. Lovely grounds. Waiting staff were slightly disappointing, they repeatedly gave us the wrong dishes. Didn't spoil our stay though. Will be back.

AccorHotels certified review
Jeff J. Couples - 18/07/2017
« Very good, we liked the hotel, its grounds.great breakfast and friendly staff.  »

Overall very satisfied, the only negative was with respect to lack of a lift in the main building. This meant we had to switch rooms to a ground floor room in the new block . This proved to be no problem and the staff were prompt in sorting the problem .

AccorHotels certified review
Arne Z. Couples - 18/07/2017
« Very satisfied, however some restoring work going on in the hotel »

Very nice hotel - beautiful surroundings - very helpful and positive staff

AccorHotels certified review
Jonathan Couples - 18/07/2017
« A fine building in a lovely setting, but the structure and services are in need of improvement. »

The hotel is difficult enough to find without satnav. The building was obviously run down and is still in the course of renovation. This did not cause us great disturbance, but it was not the luxurious experience we would have expected for the cost. The staff were pleasant and helpful, but young and inexperienced. The extractor fan in our bedroom toilet did not work, which meant we had a smell of drains in our room - unpleasant.

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Room was nice but a bit noisy on the ground floor next to the entrance. Food lovely »

Our room was on the ground floor next to the gravel path which was very noisy when people were moving around on it. Didn't help that 3 children spent 10 minutes running up and down it at 6am on Saturday morning. They only stopped when I looked out of the window. Hair dryer also didn't work in the room Food was very nice and the bar area was very relaxing.

AccorHotels certified review
B R. Couples - 17/07/2017
« Lovely house & grounds.  »

This hotel has been recently refurbished & is clean, freshly decorated with furnishings of a high standard. We were initially given a room on the 4th floor which had a bees' nest next to the window. It was a warm day & needed to open the window so asked for a different one & were immediately given one on the 2nd floor which faced a different direction & was a lot cooler. We enjoyed our evening meal. Food was of a very good standard & staff were helpful & polite. We would definitely return to Bowden Hall.

AccorHotels certified review
Mike Couples - 17/07/2017
« Ok stay.  »

The location of the hotel is excellent. The young lady on reception was exceptional. Staff in general were friendly. Good efforts to renovate and room fine. You have to factor in this is an 18 Th century building. Main problem was the breakfast which was of very ordinary quality for a hotel of this standard. Not sure also the advertised.Fawty towers themed evenings add to the ambience of a country style house hotel.

AccorHotels certified review
Ruth Couples - 17/07/2017
« Lovely room in beautiful hotel. »

We cannot fault the decor and cleanliness of the hotel and it's surroundings. We did not eat at the hotel but had a drink in the from the bar. My husband found the choice of beer disappointing. We would not stay again as a stopover because we chose it as being near to the motorway but found the route to the M5 a long one.

AccorHotels certified review
Anonymous Couples - 16/07/2017

Room was ok but found your evening menu was too expensive and poor for choice to fancy

AccorHotels certified review
Chantelle Friends - 16/07/2017
« Great experience »

Well I must say, I travelled from Essex to Gloucester for a wedding and stayed at his fantastic hotel, all the staff were helpful and very welcoming.

AccorHotels certified review
Rod S. Friends - 15/07/2017
« Very enjoyable »

Food was excellent and all staff friendly and very helpful and attentive.

AccorHotels certified review
Gibbs Friends - 14/07/2017
« Mrs Gibbs »

We had a lovely stay with four friends and apart from the trouble getting to our rooms due to decorating we all enjoyed ourselves. I would like to give a special mention to the lovely lady in charge at breakfast and the lovely man in charge of the evening dinners they made us very welcome. Our rooms were spotless and had been newly decorated but the instructions to reach our room (233) left a great deal to be desired. It was ok if we went outside and entered in a different door but when it was pouring with rain it took us 20 minutes to find the room using the internal stairs. That is the only negative point.

AccorHotels certified review
Ekela Friends - 14/07/2017
« Lovely place but too hot with no air con »

I loved this hotel, having stayed here before. Staff were so very pleasant and went the extra mile over and above helping us with bags etc. Sadly although there are major renovations going on, the lack of air conditioning in the two rooms we had would prevent me from staying here again. I have no idea why, when you do such a major renovation this wasn't considered..even stand alone units if fixed ones were not possible. A fan that blew the hot air around our rooms just was not enough. All other aspects of this hotel were great

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