Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,102 reviews

Mercure Gloucester Bowden Hall  Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,102 reviews

TripAdvisor Rating  4.0/5  1,549 reviews

great stay and service

Customer review rating 4.5/5

Nigel H. Couples - Confirmed reviews ALL

Top attention from all the staff, well appointed room, clean and nice welcome gift on the table, towel elephant on the bed, not the elephant in the room!!!!

Dear Nigel H., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that you enjoyed your most recent stay here with us. It is always lovely to hear when our housekeeping go the extra mile to include a lovely towel elephant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Lovely hotel clean room and really good staff

Customer review rating 4.5/5

Dawn K. Couples - Confirmed reviews ALL

Stayed for 3 nights lovely welcome from reception amd no complaints during our stay

Dear Dawn K., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that you enjoyed your most recent stay here with us. It is always lovely to hear when our reception team have given such a warm welcome to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Disappointing

Customer review rating 2.0/5

Debbie C. Business - Confirmed reviews ALL

Substandard food, odd bar rules, Some excellent customer service from some of the team

Dear Debbie C., Thank you for taking the time to tell us about your experience at the Mercure Gloucester Bowden Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do apologize that you evening meal did not meet your expectations. This is not our normal standard of service and we will look into this. I would like to apologize with regards to the drinks that you ordered with you meal. We have spoken to the bar staff as this should not of been the case. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chelsea Pearce Customer Service Executive

Nice Stay.

Customer review rating 4.0/5

Sjp Business - Confirmed reviews ALL

Nice stay, room a bit noisy with the pips luckily i had ear plugs.

Dear Samantha Jane P., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that you enjoyed your most recent stay here with us. We do apologize with regards to the pipes we will have a look into this to ensure it does not happen for future guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

Lovely setting for a good hotel

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We stayed one night on a secret escape deal. Good value for money , nice room and great breakfast. Would stay again even without a deal!

Dear Janine P., We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. We are so pleased that you enjoyed your most recent stay here with us. It is always lovely to hear. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelsea Pearce Customer Service Executive

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Other web-users rate our hotel

  • 371 reviews 9.5/10 Location
  • 886 reviews 6.7/10 Room
  • 985 reviews 9/10 Service
  • 40 reviews 2.4/10 WiFi
  • 433 reviews 5.6/10 Amenities
  • 340 reviews 8/10 Breakfast
  • 313 reviews 5.4/10 Cleanliness
  • 8 reviews 0.8/10 Wellness Area

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