Hotel - Mercure Tunbridge Wells Hotel
Mercure Hotel Mercure Hotel

Mercure Tunbridge Wells Hotel

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3.5/5 938 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

All bedrooms feature a flat-screen TV and complimentary high speed WiFi. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, newspaper, robe and slippers. Our signature suite is the 'Room at the Top' where there's room to spread out in the separate lounge area with its own chaise longue, in the king-size bed or in the double-ended bath.

  • 84 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Crib on request
    • Pay per view channel(s)
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 2,208 reviews

Our guest reviews for Mercure Tunbridge Wells Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 938 reviews
AccorHotels certified review
Geoff S. Couples - 16/02/2018
« Relaxing break »

Polite, helpful and friendly staff. Lovely food both at breakfast and in the restaurant in the evening. Expensive wine list at dinner. Clean throughout hotel with well furnished rooms although rather too warm. Swimming, sauna and steam room an added bonus. Plenty of parking and easy drive into the town. Would certainly recommend.

AccorHotels certified review
R S. Couples - 16/02/2018
« A good place to stay »

We stayed 2 nights as we were visiting friends. We had lived in both Pembury and T Wells. Would recommend the hotel to anyone paying a short visit. The room was excellent ,the staff helpful and a pleasant lounge area . An excellent TV and good wi fi in the room. Perhaps a little more tea /coffee in the room otherwise impossible to fault . We didnt need the restaurant so unable to comment. We shall visit again late Spring or Summer

AccorHotels certified review
Anonymous Business - 16/02/2018
« Satisfactory »

Satisfactoty

AccorHotels certified review
Wd Couples - 16/02/2018
« i enjoyed the whole stay »

the room we stayed in was really nice, the bathroom facilities very clean and modern, I used the swimming pool area and was impressed with the facilities there. The receptionist was pleasant and welcoming and the breakfast was plentiful and varied.

AccorHotels certified review
Anon Solo - 15/02/2018

OK hotel but disappointed there was no gym

AccorHotels certified review
Lauren A. Couples - 15/02/2018
« Hot »

The room was extremely hot, overbearing, I had to open windows and woke up every hour, having to get out of bed and go to the window for air in the middle of the night is not great. I left feeling very stuffy and felt blocked up all day. I did speak to receptionist but she just said ‘I will get maintenance to look it’s a dodgy radiator’ and that was it.

AccorHotels certified review
Francophile Couples - 15/02/2018
« Perfect birthday mini-break. »

Overall the room was as expected. Although some might say the fixtures and furnishings were a little tired, we were very happy with it. The sofa in the room was a welcome seating area other than the usual upright seats that you get in the standard rooms. The bed was very comfortable and we slept well. The food was very nice but by far the best asset of the hotel is the staff who were exceptional. Paddy on the bar was particularly helpful and thoughtful.

AccorHotels certified review
Caroline G. Families - 15/02/2018
« Comfortable stay »

Spent one night. Room lovely. Linen fresh. Beds comfortable. Very quiet

AccorHotels certified review
Lynda Families - 15/02/2018
« Comfortable and welcoming »

We made a group family booking to attend a funeral in the area. Our stay was brief but the rooms were very comfortable and staff very welcoming. Breakfast was good. We didn’t eat dinner - prices were quite high as were bar drinks.

AccorHotels certified review
Dean V. Friends - 15/02/2018
« Mr Dean V. »

Swimming pool is dirty with loads of sand. Steam Room was in a poor state. Hotel was tired, old and not up to scratch. Room is absolutely a disgrace to the Mecure brand.

AccorHotels certified review
Brian P. Couples - 14/02/2018
« Nice hotel and excellent staff »

A nice hotel, good restaurant and excellent, friendly and helpful staff. Every staff member we dealt with was both helpful and pleasant - well done.

AccorHotels certified review
Bob Couples - 14/02/2018
« Tired rooms but good food. »

The hotel clearly needs some refurbishment. The room was tired with damage to the walls poorly repaired, electric wall heater rather than central heating, door furniture needs replacement, especially in bathroom, electrics unreliable. On the plus side, the food and service were good, and no complints about the bar or reception.

AccorHotels certified review
Christopher H. Couples - 14/02/2018
« Reasonable »

Reasonable experience but noisy from traffic and room above us we were in room 139

AccorHotels certified review
Tom Couples - 13/02/2018
« The stay was ok. Not great, not poor, just ok. »

Leisure facilities were nice. Room was ok, nothing special but nothing worth complaining about. Mattress was too firm for my liking (but I accept that this is personal taste). Corridor lights were left on all night for some bizarre reason and light was flooding into the room under the door as a result. That mixed with the firm mattress didn't make for a good night sleep. Breakfast the next morning was very average. Lots of choice, but average quality food that was warm at best. So overall the stay was simply ok. I've stayed in worse hotels, but stayed in many more that were better than this one. Not the staffs fault either. They were fine.

AccorHotels certified review
Margaret W. Business - 12/02/2018
« From arrival to departure every aspect of my stay was excellent. »

Just one word excellent.

AccorHotels certified review
Linda C. Couples - 12/02/2018
« Great stay »

Stayed overnight for social function. Room was warm, comfortable and very clean. Spa facilities good. Friendly staff. Cannot find fault

AccorHotels certified review
Helen E. Friends - 12/02/2018
« mrs »

lovely time celebrating husband receiving taekwondo award.

AccorHotels certified review
Anonymous Business - 12/02/2018
« Excellent service good food and helpful staff »

Excellent thank you the staff were friendly and helpful and the food perfect

AccorHotels certified review
Chloe Couples - 12/02/2018
« Amazing »

Very welcoming! Lovely friendly staff treated me and my boyfriend very well! Will definitely be coming back here!

AccorHotels certified review
Anonymous Friends - 12/02/2018
« Fine »

Fulfilled the need

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