Hotel - Mercure Hotel Heilbronn
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Mercure Hotel

Mercure Hotel Heilbronn

Platz Am Bollwerksturm 2 
74072  HEILBRONN
GERMANY

154 reviews
TripAdvisor Rating Based on 154 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Bike rack facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:00
    • Opening hours : Week-end 06:30-21:00

Business services

  • 15 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Our newly built 4-star Mercure Hotel Heilbronn has 136 air-conditioned rooms. Choose between Standard Rooms with a double bed or twin beds and Privilege Rooms with a double bed. The spacious Junior Suite has a double bed.All rooms are non-smoking. Amenities in the room include free 24-hour WIFI and a desk, as well as a flat-screen TV. One child up to the age of 12 may stay in their parents' room free of charge. Small pets are welcome to stay with us (EUR 10/night).

  • 136 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Mercure Hotel Heilbronn

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 154 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 08/08/2017
« Best hotel in town »

This was my second visit this year, and it is still the best place in Heilbronn. Beautiful comfortable rooms with everything you need. Exceptionally friendly reception staff, ensured that I could check in early after an intercontinental flight. Great stay, will always come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, thank you for sharing this excellent review of your stay at the Mercure Hotel Heilbronn. It is fantastic to read that you would be delighted to stay with us again. We really appreciate the kind words of compliment towards our team. I do hope it is not long until you have occasion to return again. Kind regards Fee

TripAdvisor review
Couples - 27/06/2017
« Excellent overnight stop »

The hotel was very clean, smart and modern. Dinner in the restaurant was very good but the portions were rather large. The staff in the restaurant were very pleasant and helpful. The bed was comfortable but a twin bedded room for two people should have two chairs and more than two sockets for charging laptops etc. There were only three hangers in the wardrobe and very little bedside table space. The breakfast buffet was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we are very grateful that you took the time to leave us your thoughts and wrote this review. We are glad to read that you felt very comfortable with the atmosphere we have created in the hotel. Please rest assured that i will take note of your comments regarding the room equipment and the matter will be adressed. We hope that we will have the pleasure of welcoming you back very soon. Greetings from the team of the Mercure Hotel Heilbronn.

TripAdvisor review
Family - 20/06/2017
« I do recommend this hotel »

Perfect location, close to the city center, within a walking distance. Very modern hotel, clean, relatively spacious room, well equipped. Very nice and helpful staff. Very good breakfast, very good coffee, good bar. Useful parking, well-working wi-fi. I am really pleased with this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomasz, thank you very much for posting such a wonderful review. We are delighted to hear that you were greeted and treated courteously during your stay. It certainly sounds like you had the opportunity to experience many of the facilities the hotel has to offer, including our extensive breakfast buffet. We are looking forward to see you again in the very near future. Best regards from the whole team.

TripAdvisor review
Business - 17/04/2017
« Very good hotel in the Centre of town »

Very efficient hotel catering mainly for business travelers. New property near the river Neckar and a few minutes from the town center. Modern spacious rooms with all amenities. Fantastic breakfast buffet. Only negative was the WiFi which was ok in the reception area but poor to non existent in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, i am truly pleased to hear that you enjoyed to come to our hotel. Thank you especially for pointing out the high standards of our Mercure Heilbronn. We look foward to many other visits of yours. Greetings from the Team.

TripAdvisor review
btb2017 Solo travel - 15/01/2017
« Excellent loaction, Excellent service »

Though close to Heilbronn Center this is a quiet place to stay with 4++ Stars service. 2 minutes walk to Soleo, 5 minutes walk to HN center. Room very clean, stylish design of hotel layout. Staff very professional and careful.

TripAdvisor review
Couples - 09/08/2016
« New Mercure in Heilbronn »

This new Mercure (2 years old) was in the centre of Heilbronn.Access to the carpark could be explained more clearly on the website. The breakfast was excellent but there was no dinner available on the night we arrived.The WIfi was poor and the super WIFI option of Euros 20 seemed really excessive.Otherwise a good hotel

TripAdvisor review
Solo travel - 30/03/2016
« Exceeded expectations »

Hotel is rather new at a central location of the city, so anything within walking distance. You may use parking nearby for 6 € per day/night. Rooms are modern and of reasonable seize spotless clean, the bathroom comes with a rain shower. Breakfast is not cheap, but its choice and quality is worth the money. Staff was always very friendly and supportive, however sometimes to "close" to the guest. Anyway, the Mercure is my Nr 1 choice in Heilbronn

Our hotel has responded to the review
Our hotel has responded to the review

Dear MiroSu, thank you so much for your detailed and flawless review. We are proud to hear, that your reflection of the stay with us is that good! We are looking foward to your next stay. Sunny Greetings from the whole Mercure Team.

TripAdvisor review
Couples - 09/03/2016
« Lovely hotel in good location »

Modern, clean hotel with attractive decor. Breakfast was very good & was worth the 16 euro's. The hotel doesn't have a pool or gym but there is the Soleo right next door with an outside pool plus spa and pool inside - you get 10% off ticket prices - wish we had known as we would have bought our costumes :-) we walked extensively around Heilbronn and in our opinion this was the nicest hotel, we were very glad we booked. Also the comfiest hotel bed I have ever slept in - I travel quite a lot on business and always sleep badly but slept like a log this time so thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicb01, first and foremost, we want to say thank you for this souvereign review. We´ve got to say that this fairly amongs to one of the best resignations we´ve ever gained. The Team of the Mercure Hotel Heilbronn cherished every single sentence :-). We are looking forward to your next visit. Yours truly The whole Team

TripAdvisor review
Jaehyuk C Business - 23/03/2015
« Execellent! »

I have been to lots of hotels in Germany. This hotel will be one of best hotel I have stayed until now. Specially, Location, Room, Food, Kindness. facility.. Also, Heilbronn is one of great city to take a walk and sightseeing.

TripAdvisor review
Jaroslaw M Business - 21/10/2014
« In my opinion the best business hotel in Heilbronn »

In my opinion it is the best business hotel in Heilbronn. The service is really helpful and polite. They really do their best and at no time to meet the needs. Moreover, the hotel is brand new (opening August 2014). I've been staying there every week since September. Even compared to other Mercure hotels makes a very good impression.

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