Hotel - Mercure Hotel Heilbronn
Mercure Hotel Mercure Hotel

Mercure Hotel Heilbronn

4.5/5 209 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Danish
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Ironing room
  • Currency exchange

Leisure and activities

  • Fitness centre  (Nearby)
  • Bike rack facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:00
    • Opening hours : Week-end 06:30-21:00

Business services

  • 14 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Our newly built 4-star Mercure Hotel Heilbronn has 136 air-conditioned rooms. Choose between Standard Rooms with a double bed or twin beds and Privilege Rooms with a double bed. The spacious Junior Suite has a double bed.All rooms are non-smoking. Amenities in the room include free 24-hour WIFI and a desk, as well as a flat-screen TV. One child up to the age of 12 may stay in their parents' room free of charge. Small pets are welcome to stay with us (EUR 10/night).

  • 136 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 188 reviews

Our guest reviews for Mercure Hotel Heilbronn

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 209 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 17/08/2018 AccorHotels certified review
« Nice hotel »

Hello, I was happy to stay in Mercure Heilbronn. I have a few points to mention. 1) I am a Business Plus Card holder and giving welcome drink as "small beer" as this hotel is not nice, do you really need that differentiation small or big? 2) I stayed many times in spring and summer, I don't understand why there is air coming into my room from ventilation even though i switched off my air conditioning. Every morning I realize that some air is being pumped in my room, and cold!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! Yes, in our hotel it makes sense to distinguish between big and small beer, as we welcome over 80 platinum guests each week. Our air conditioning is with fresh air, so it will pumped a litel fresh air in our room even the air conditioning is closed. Its our system. We are sorry for that. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 28/05/2018 AccorHotels certified review
« Stay: Great; Service: very poor »

My stay was great as always. The service was very paar for a person who stays in the hotel 3 nights a week for almost a year.. I forgot to cancel one night, had to pay and it could be changed within the invoice (from no show to a normal night)

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel und unseren Service zu bewerten. Ich bedaure zu lesen, dass Sie nicht anreisen konnten bzw. es leider versäumt haben zu stornieren. Es ist nun mal so, dass wenn eine Buchung mit einer Kreditkarte garantiert wird, diese Buchung (das Zimmer) von uns die ganze Nacht unabhängig von Namen, Länge des Aufenthaltes, des Anreisedatums,... für den Gast freigehalten wird. Darum haben wir Ihnen die "NoShow" (das bedeutet Nichtanreise trotz bestehender Reservierung) in Rechnung gestellt. Es hat einen rechtlichen Hintergrund, warum wir "NoShow" auf der Rechnung vermerken und nicht eine "normale" Nacht. Dies ist nicht nur unsere interne Arbeitsanweisung, den Vermerk "NoShow" nicht von der Rechnung zu nehmen. Es ist auch eine Vorgabe vorn Accor. Wir haben auch zur Kenntnis genommen, dass es Lärm in Ihrem Zimmer gab. Lag dies an der Strasse oder war es ein anderer Lärm? In dieser Woche, war leider keine Upgrade-Möglichkeit in ein Superior Zimmer (Zimmer Richtung Turm)verfügbar. Mit freundlichen Grüßen Mercure Hotel Heilbronn

Business - 30/04/2018 TripAdvisor review
« Heilbronn »

Great stay, found it on the internet great service, easy to find very central for business rooms were great value for money will stay there again next time we are in Heilbronn city has lots to to offer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Petzer, thank you for sharing this excellent review of your stay at the Mercure Hotel Heilbronn. I am very pleased to see that you had a fantastic stay. We take great pride in our personalised service here. I look forward to welcoming you back to the hotel in the very near future. Kind regards Fee Mathew Guest Realtions - Mercure Heilbronn

L3894PFedwinc Couples - 27/09/2017 TripAdvisor review
« Nicely appointed hotel, all amenities, close to town. Breakfast not good value for money »

A typical business hotel, clean, tidy and well appointed. Facilities good, staff friendly. Restaurant (we had dinner there) good. Breakfast over-priced and poorly stocked. Even "freshly" cooked food such as omelettes and bacon and eggs were nothing special (overcooked!)

Barbara S. Business - 23/09/2017 AccorHotels certified review

the TV was defective, no Exchange was possible

Business - 13/09/2017 TripAdvisor review
« modern and clean »

Nice hotel in central part of Heibronn. Room was clean. Parking in parking house near to hotel . Good breakfast, As platinum member I was online check in but also waited 10 min. No apology. Welcome drink just upon request :(

Business - 08/08/2017 TripAdvisor review
« Best hotel in town »

This was my second visit this year, and it is still the best place in Heilbronn. Beautiful comfortable rooms with everything you need. Exceptionally friendly reception staff, ensured that I could check in early after an intercontinental flight. Great stay, will always come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, thank you for sharing this excellent review of your stay at the Mercure Hotel Heilbronn. It is fantastic to read that you would be delighted to stay with us again. We really appreciate the kind words of compliment towards our team. I do hope it is not long until you have occasion to return again. Kind regards Fee

Couples - 27/06/2017 TripAdvisor review
« Excellent overnight stop »

The hotel was very clean, smart and modern. Dinner in the restaurant was very good but the portions were rather large. The staff in the restaurant were very pleasant and helpful. The bed was comfortable but a twin bedded room for two people should have two chairs and more than two sockets for charging laptops etc. There were only three hangers in the wardrobe and very little bedside table space. The breakfast buffet was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we are very grateful that you took the time to leave us your thoughts and wrote this review. We are glad to read that you felt very comfortable with the atmosphere we have created in the hotel. Please rest assured that i will take note of your comments regarding the room equipment and the matter will be adressed. We hope that we will have the pleasure of welcoming you back very soon. Greetings from the team of the Mercure Hotel Heilbronn.

Family - 20/06/2017 TripAdvisor review
« I do recommend this hotel »

Perfect location, close to the city center, within a walking distance. Very modern hotel, clean, relatively spacious room, well equipped. Very nice and helpful staff. Very good breakfast, very good coffee, good bar. Useful parking, well-working wi-fi. I am really pleased with this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomasz, thank you very much for posting such a wonderful review. We are delighted to hear that you were greeted and treated courteously during your stay. It certainly sounds like you had the opportunity to experience many of the facilities the hotel has to offer, including our extensive breakfast buffet. We are looking forward to see you again in the very near future. Best regards from the whole team.

Thomas Business - 24/05/2017 AccorHotels certified review
« Super Hotel »


Business - 17/04/2017 TripAdvisor review
« Very good hotel in the Centre of town »

Very efficient hotel catering mainly for business travelers. New property near the river Neckar and a few minutes from the town center. Modern spacious rooms with all amenities. Fantastic breakfast buffet. Only negative was the WiFi which was ok in the reception area but poor to non existent in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans, i am truly pleased to hear that you enjoyed to come to our hotel. Thank you especially for pointing out the high standards of our Mercure Heilbronn. We look foward to many other visits of yours. Greetings from the Team.

Anonymous Business - 21/03/2017 AccorHotels certified review

It was not possible to cancel reservation. while hotel has rioght away taken money from my CC account, it did not issue an invoice which made it difficult in reimbursment of maony from my company. as proper VAT invoice is required not just pro-forma. such practice is quite dobtfu, as bank could have retained blockage of money on CC account until you were able to issue an invoice.

btb2017 Solo travel - 15/01/2017 TripAdvisor review
« Excellent loaction, Excellent service »

Though close to Heilbronn Center this is a quiet place to stay with 4++ Stars service. 2 minutes walk to Soleo, 5 minutes walk to HN center. Room very clean, stylish design of hotel layout. Staff very professional and careful.

Couples - 09/08/2016 TripAdvisor review
« New Mercure in Heilbronn »

This new Mercure (2 years old) was in the centre of Heilbronn.Access to the carpark could be explained more clearly on the website. The breakfast was excellent but there was no dinner available on the night we arrived.The WIfi was poor and the super WIFI option of Euros 20 seemed really excessive.Otherwise a good hotel

Solo travel - 30/03/2016 TripAdvisor review
« Exceeded expectations »

Hotel is rather new at a central location of the city, so anything within walking distance. You may use parking nearby for 6 € per day/night. Rooms are modern and of reasonable seize spotless clean, the bathroom comes with a rain shower. Breakfast is not cheap, but its choice and quality is worth the money. Staff was always very friendly and supportive, however sometimes to "close" to the guest. Anyway, the Mercure is my Nr 1 choice in Heilbronn

Our hotel has responded to the review
Our hotel has responded to the review

Dear MiroSu, thank you so much for your detailed and flawless review. We are proud to hear, that your reflection of the stay with us is that good! We are looking foward to your next stay. Sunny Greetings from the whole Mercure Team.

Couples - 09/03/2016 TripAdvisor review
« Lovely hotel in good location »

Modern, clean hotel with attractive decor. Breakfast was very good & was worth the 16 euro's. The hotel doesn't have a pool or gym but there is the Soleo right next door with an outside pool plus spa and pool inside - you get 10% off ticket prices - wish we had known as we would have bought our costumes :-) we walked extensively around Heilbronn and in our opinion this was the nicest hotel, we were very glad we booked. Also the comfiest hotel bed I have ever slept in - I travel quite a lot on business and always sleep badly but slept like a log this time so thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicb01, first and foremost, we want to say thank you for this souvereign review. We´ve got to say that this fairly amongs to one of the best resignations we´ve ever gained. The Team of the Mercure Hotel Heilbronn cherished every single sentence :-). We are looking forward to your next visit. Yours truly The whole Team

Jaehyuk C Business - 23/03/2015 TripAdvisor review
« Execellent! »

I have been to lots of hotels in Germany. This hotel will be one of best hotel I have stayed until now. Specially, Location, Room, Food, Kindness. facility.. Also, Heilbronn is one of great city to take a walk and sightseeing.

Jaroslaw M Business - 21/10/2014 TripAdvisor review
« In my opinion the best business hotel in Heilbronn »

In my opinion it is the best business hotel in Heilbronn. The service is really helpful and polite. They really do their best and at no time to meet the needs. Moreover, the hotel is brand new (opening August 2014). I've been staying there every week since September. Even compared to other Mercure hotels makes a very good impression.

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