Hotel - Novotel Ningbo East
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Novotel Ningbo East Hotel

4.5/5 78 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • NINGBO LISHE
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Services for children
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Ningbo East

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 78 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 12/11/2017 TripAdvisor review
« Bad communication and services from Hotel staffs »

Can't communicate in common English. No food fill in during Breakfast time with too many guests. No spoon and fork because they don't have time to wash dish, spoon and fork. Front desk said Room will come with free breakfast but staffs at restaurant said Room is not have free for breakfast. CNY100 breakfast without fill empty food tray. Bad experienced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we appreciate your detailed feedback. We feel so apologized about the inconvenience and troubles during your stay. We value your feedback very much. We have communicated with related departments’ management about your feedback. We will deal with the issues you mentioned. Simultaneously, we will enhance our staff training to keep our service quality. Thank you so much for your valuable feedback. We look forward to be at your service soon, and we are sure you will get a better experience.

Business - 08/05/2017 TripAdvisor review
« Frustrating!! »

Not the hotel for English speaking travellers unless you speak Chinese. Very little Chinese spoken by staff. Buffet and breakfast food very average. Rooms comfortable. Hotel is in an area that is still developing. Very few shops nearby but shopping centre is being built.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we feel so apologized about the language inconvenience during your stay. We will enhance our staff training to improve our service quality. We value your feedback very much. We have communicated with food & beverage department’ manager about the buffet and breakfast's improvement. We look forward to be at your service again, and we are sure you will get a better experience.

Couples - 29/07/2016 TripAdvisor review
« New hotel with teething problems »

This is a very nice, very good quality hotel in a newly developed part of Ningbo. Problems encountered were air conditioning not functioning properly and so the room was too hot (initially 29 degrees but in spite of technicians best efforts the temperature would only go down to 26), no coffee capsules for the coffee machine, the TV volume controlled so low you cannot hear what is being said and the Premier Lounge being closed for breakfast although advertised in promotional emails as being open for breakfast. William, the Guest Services Manager, was very helpful and did his best to rectify these problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, we appreciate that you took time to give us comments. We feel so apologized about the inconvenience and troubles during your stay. We value your feedback very much. We have communicated with related departments’ management about your feedback. We will deal with the issues you mentioned quickly. We will constantly improve our product and service details to provide a better staying experience for guests. We look forward to be at your service soon, and we are sure you will get a better experience.

RichardLeung2014 Business - 16/05/2016 TripAdvisor review
« A good experience in a new Novetel Hotel in Ningbo »

I am glad to find a Novetel in Ningbo since in the past either I had to stay in a luxury Sofitel or an Ibis both of which were excellent but not the right hotel for me in a short business trip. This is a new Novetel in which everybody is working very hard to provide a good service. The front desk is very nice and helpful. The room is pretty good and comfortable. The style is standard Novetel. The hotel is located in a new town and the hotel coffee shop is the only restaurant available. It seems that the restaurant is only ready to provide buffet which is usually my favor. I order A La Carte but very clear the food is hardly professional. A significant improvement is needed in order to make the hotel a nice one for a business man.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for your accommodation and comments. Your appreciation gives us great encouragement. For the A La Carte issue you mentioned, we have enhanced the standard and improved the service. Thank you so much for your valuable feedback. We look forward to be at your service soon, and we are sure you will get a better experience.

Business - 21/04/2016 TripAdvisor review
« fine, »

subway to hotel, quickly, about 30 mins, The hotel location in bussiness center, has a teck city nearby,. The weekend you will found many family on that city. Ane the hotel, fine, standard Novotel business hotel, no swiming pool, wifi fast, the breakfast is normal. Happy Hour is good compare with many other Accor hotels. Compare with price, that's a great hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you for staying at Novotel Ningbo East and sharing your stay experience. As you mentioned, the hotel is easy to access by subway. It is about 10km to railway station and 20km to airport from the hotel. As the famous business hotel brand of Accor, we are committed to your satisfaction. Thank you for your recognition and sincerely look forward to your visit again!

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