Hotel - Aparthotel Adagio Köln City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Köln City

4.0/5 539 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
See all services

Hotel location

Our apartments

  • 115 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.4/5 AccorHotels Rating 2,419 reviews

Our guest reviews for Aparthotel Adagio Köln City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 539 reviews
Nikesh B. Friends - 11/09/2018 AccorHotels certified review
« Comfy and cozy... »

Comfortable, clean rooms and located walking distance to the city center and Dome. Good service with paid parking space (15 euros per night which I find too expensive though) Restaurant service was closed earlier than mentioned in the menu in the room. I did not like the fact that I had to show the credit card that was used to book the rooms. In my case, my wife had booked it with her credit card and she was not traveling with me. They had to cancel the previous transaction and make the payment back with my debit card (EC card). I hope they can find a better way to deal with this issue. Otherwise, I am really happy with their service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your review. Based on your feedback we will improve our standards and our staff constantly. It would be great to welcome you again in our hotel in the heart of Cologne. Yours sincerely Ria P. Betriebsassistentin Adagio Köln City

Nicole Families - 08/09/2018 AccorHotels certified review
« Nice hotel in a convenient location »

WE had a lovely stay, the hotel room was perfect for a family of four. Everything was clean and nicely updated. The only negatives would be that we showed up after 15 min before checkin and was told a room was not ready yet for us. That is truly disappointing with a family with two young children who have been traveling all day. I realize check in is at 3pm but I asked for early checkin when I booked, I called the hotel before we arrived and asked again. I was told they would do their best to accommodate us, then there was a long wait for luggage over an hour at the airport so we only showed up 15 min early and still could not get a room. My only other complaint is really not even a compliant but more of a suggestions. I would love to have lotion in the bathroom. A minor detail really. Thank You

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for your kind feedback. It would be a pleasure for our team to welcome you again in our hotel in the heart of Cologne Yours sincerely Ria Pannou Betriebsassistentin Adagio Köln City

Simon Families - 02/09/2018 AccorHotels certified review
« Reasonable, but can be improved »

When we checked in, we were warned about the sensitivity of the fire alarm in the kitchen area, and the cost to pay if triggered. We did not plan to do serious cooking luckily. Otherwise the room is clean and modern. Wish they provide coffee in the room as almost all hotels do. Free internet is a bit slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Kseniia Couples - 27/08/2018 AccorHotels certified review
« Very comfortable stay in Cologne »

We stayed in Adagio hotel with my husband for 3 nights. It was very comfortable stay! Our apartments were very clean and cozy with kitchen fully equipped with appliances and dishes. We also were very pleased to receive welcome drinks and sweets :) Only one minus was discovered - air conditioner worked not well, it almost have no impact on temperature in our room. But there was no so hot weather, so it wasn't a big problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir or Madame, we very much appreciate your comments regarding your stay at the Adagio Cologne City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Anonymous Families - 27/08/2018 AccorHotels certified review
« Very good »

It was great.... recomended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, what a lovely review. Thank you for taking the time to share your experiences and for mentioning our attentive team. I love to share these kind of comments with them, as it is always the biggest compliment and a great motivation. Please come to see us again soon. All the best Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Shawn Families - 24/08/2018 AccorHotels certified review
« Good »

Impress and conveient for family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Patricia Families - 22/08/2018 AccorHotels certified review
« ótimo! »

Loved the hotel! Staff are super nice and the room is perfect, definitely has a cozy home feeling. Very well located and there are a lot of games to play in the reception which makes the stay even more fun! Definitely recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, what a lovely review. Thank you for taking the time to share your experiences and for mentioning our attentive team. I love to share these kind of comments with them, as it is always the biggest compliment and a great motivation. Please come to see us again soon. All the best Ria P. Betriebsassistentin Adagio Köln City

Hatim A. E. E. Solo - 21/08/2018 AccorHotels certified review
« Dr »

Very good stay. Convenient and near to the city center. Clean apartments, safe and all what I needed during my ten days stay is available in the apartment. Staff is polite and cooperative. Only, air conditioning has to be maintained.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Anonymous Business - 17/08/2018 AccorHotels certified review

Front desk- reception service is briliant. Kind, smiling, positive people. Many thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lars S.

Zack Families - 17/08/2018 AccorHotels certified review
« Great stay and location , very helpful staff. »

As I travel with a family of 4, I normally I book a Novotel hotel, which are great but a little on the small side. But with the Adagio apartment range there is plenty of room, and a kitchen and especially a fridge when required. I will definitely be booking Adagio apartments in the future, this one in particular was perfect in many ways.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your opinion about your stay in our Adagio Cologne city. My staff and I appreciated your comments, which will encourage us to keep up our efforts to serve our guests and live up to their expectations. We look forward to seeing you again soon in our Adagio. Yours faithfully Ria P. Betriebsassistentin Adagio Köln City

Sko Families - 15/08/2018 AccorHotels certified review
« An ok stay »

Having stayed there before, there is a decline in quality of the rooms and contents. Upon the one time cleaning that was made over 9 days we were given bath towels but not hand towels. The 2 rolls of toilet paper and almost empty box of tissue is not enough for a week for four people. Staff mostly was nice except one person who was totally unprofessional and rude in two instances. I have made a complaint at checkout. Having washing machines is a plus. Lifts only operate on cards after several attempts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all thank you very much for your reservation in our hotel and for taking the time to give us your impression about your stay. Your feedback is very important to us as we always try to get an overview about the satisfaction of our guests. This enables us to improve our standards continuously and to offer our guests the best possible services. Regreattably, we had to read that we couldn't meet your expectations in some matters and would like to apologize deeply for the inconveniences caused. Thank you very much for your personal remarks which made your stay disappointed. Please be sure that we will keep an eye on the training in the departments effected. From the moment you make your reservation to the time of your departure we like to provide warm and courteous services. So your experience is not our standard. Please accept our apology that we didn't offer you the same level of service constantly. We hope we will get the chance to welcome you to the Adagio Cologne City Aparthotel again to convince you of our excellent service. Please do not hesitate to contact us if there is anything else we can assist you. The entire team is more than delighted to make your next stay even more enjoyable. yours Ria P. Betriebsassistentin Adagio Köln City

Jorge A. V. Families - 13/08/2018 AccorHotels certified review
« Very comfortable suite, very beautiful city »

The apartment is really comfortable even for 3 person.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Manali O. Business - 10/08/2018 AccorHotels certified review
« It was a home away from home »

The staff was very cooperative. The apartment was neat and clean and very well suited to my requirements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manali O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lavell Front Office Agent of Adagio Köln City

J J. Families - 06/08/2018 AccorHotels certified review
« Mr JJones »

Great location. Easy checkin . Room excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Vilas B. Solo - 05/08/2018 AccorHotels certified review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria P. Betriebsassistentin Adagio Köln City

Jayvin T. Business - 02/08/2018 AccorHotels certified review
« It was nice! »

It was nice! The staff are courteous, friendly and accommodating! The rooms are nice as well!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your experiences and for mentioning our attentive team. I love to share these kind of comments with them, as it is always the biggest compliment and a great motivation. Please come to see us again soon. All the best Ria P. Betriebsassistentin Adagio Köln City

Patricia B. Families - 27/07/2018 AccorHotels certified review
« Exceeded expectations! »

Fantastic experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lars S.

Danielle Friends - 25/07/2018 AccorHotels certified review

Embodiment of hospitality and efficiency.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guests, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lars S.

Jasmine C. Business - 23/07/2018 AccorHotels certified review
« A tiny space, but cosy. »

-I enjoyed having a kitchen and a full-sized fridge during my stay in Koln. Sadly, the €500 fine for triggering the smoke alarm turned me off from doing any proper cooking. -The pillow and bed mattress is below average for me as the pillow was worn out and thin. Could use a better comforter/blanket especially if the winter is cold. -Some parts of the room design are not well thought out. An obvious example would be the door to the fridge. It was not equipped with a proper handle and I literally needed to pry the door open. It got annoying after the first two times. An easy problem to resolve as the management would only need to order a proper door knob to allow for proper surface grip. -I received two phone calls at 4.30am. That was annoying, on top of being creepy. I checked with the reception the next day and I was told that it was not them and that only guests within the aparthotel could call via the room telephone. Needless to say, I left feeling a bit freaked out. -Lighting is poor at night. It's only warm yellow lights without a reading lamp. Even with all the lights on, the room remains dimly lit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, First of all thank you very much for your reservation in our hotel and for taking the time to give us your impression about your stay. Your feedback is very important to us as we always try to get an overview about the satisfaction of our guests. This enables us to improve our standards continuously and to offer our guests the best possible services. Regreattably, we had to read that we couldn't meet your expectations in some matters and would like to apologize deeply for the inconveniences caused. Thank you very much for your personal remarks which made your stay disappointed. We take your comments very serious and would like to thank you for your honest words. Please be sure that we will keep an eye on the training in the departments effected. From the moment you make your reservation to the time of your departure we like to provide warm and courteous services. So your experience is not our standard. Please accept our apology that we didn't offer you the same level of service constantly. We hope we will get the chance to welcome you to the Adagio Cologne City Aparthotel again to convince you of our excellent service. The entire team is more than delighted to make your next stay even more enjoyable. yours Ria P. Betriebsassistentin Adagio Köln City

Donm Families - 22/07/2018 AccorHotels certified review
« Great experience in Cologne for Family »

We stayed at the Aparthotel Adagio Koln City in July. Overall we were very happy with the hotel from the standpoint of location, staff, amenities, and price. We were looking for a place that our family of 4 could stay together in a single room and this certainly fit the bill! The staff was friendly and helpful and did explain up front that the room was only cleaned once per week on 'short stays'. This didn't really matter to us as it was a short stay and with four of us, we usually found that it was more hassle to have a hotel clean daily anyway. They were very helpful in changing out towels whenever we needed. The room was great and size-able from a European standard. It was technically a 1BR unit (the bedroom was tight with the bed - so don't expect much more space than that...The living area was reasonable, but in our case they had added another single bed (in addition to the couch) so that we could sleep four. The beds were comfortable and even though it was surrounded by other hotels and apartments - very quiet. The air conditioning worked extremely well - with inependent temperature control in the bedroom and the living area. Bathroom was spacious with a double shower. The kitchen in the unit was modest, but did have a sink, cooktop, and refrigerator that actually kept things cold. Television worked well and we were easily able to plug our iPad in to watch stored movies at night as we wound down from the day's activity. Overall - twice as much room as we had in any other hotel in London or Berlin and for a reasonable rate and added a real kitchen - so no complaints, only kudos! The location wasn't exactly central (Altstadt Sud) but wasn't bad at all! Easy access to a grocery, pharmacy, and a couple restaurants within steps. About a 5-10 minute walk to the Heumarkt area where there were many food and shopping choices. About 10 minutes walk to the Rhine River and the Lindth Shokoladmuseum. Probably about 15 minute walk to the Cathedral area (via Heumarkt). The one downside to the location was that it was not very convenient to the trams, S-Bahn, or U-Bahn - but let me qualify that by saying that it was probably about 5-7 minute walk to the nearest of any one of those...it was just that for most of the places we wanted to go we ended up just walking the rest of the way vs. getting on public transit...Cologne in general is fairly compact in the whole Altstadt/Neustadt area so public transit isn't really as much an issue. Would we stay here again - yes! Do I have any regrets? Nope! Vielen Dank to the staff for a great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lavell Johnson Front Office Agent

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