Hotel - Aparthotel Adagio Köln City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Köln City

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4.0/5 514 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK-IN
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our apartments

  • 115 apartments
  • 100% non-smoking hotel
  • 5 apartments for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.4/5 AccorHotels Rating Based on 1,970 reviews

Our guest reviews for Aparthotel Adagio Köln City

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 514 reviews
AccorHotels certified review
Anastasios Families - 11/01/2018
« Practical »

Near the city center, well designed, although a bit small. Friendly stafff. The catering is not the best. All in all a good choice if you want to stay a few days in Cologne.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for the criticized cleanliness and will discuss this point with the appropriate department to improve the situation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felix M. Gerke Frontoffice Shiftleader

AccorHotels certified review
Wayne M. Couples - 05/01/2018
« Pleasant stay »

The stay was pleasant enough. There was one issue with the bed where it wouldn’t go back up into the wall to reveal the sofa during the day and because of the holiday period there was no maintenance available to put it right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne M., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our technician already fixed the problem with the bed - we´re really sorry about the issue! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Have a great day! Birgit Moser Reservation Agent

AccorHotels certified review
Srinivasa Families - 29/12/2017
« Pleasant stay »

We stayed at Adagio for 5 nights. Although we did not cook during our stay, there seems to be adequate facilities for families to prepare their meals. The breakfast is adequate, can be improved with more variety. The staff are very friendly and welcoming. On the whole, it was a very pleasant holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara Klaes Front Office Agent

TripAdvisor review
EduardoSteiner Couples - 28/12/2017
« Close (1km) from Koln Dom, but cleaness can be improved »

Location is good : you can walk 15min and go to the main attractions in the city, it has a paid parking (with few slots). I did not order food or breakfast so I can not talk about restaurant. Room is modern and bathroom is ok. Hallways have bad smell

Our hotel has responded to the review
Our hotel has responded to the review

Dear EduardoSteiner, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a happy New Year! Sincerely, Tamara Klaes Front Office Agent

AccorHotels certified review
Laia C. G. Business - 18/12/2017
« Comfort in city center »

Comfortable experience in the middle of City Center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laia C., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. We´re still working on improving our Wifi in cooperation with our provider and already installed signal amplifier in order to strenghten our wifi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Birgit Moser Reservation Agent

AccorHotels certified review
Vinay Business - 11/12/2017
« Pleasurable stay »

It was an extremely pleasurable and comfortable stay. A home away from home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vinay M., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tamara Klaes Front Office Agent

AccorHotels certified review
Deepshikha Business - 08/12/2017
« Extremely Satisfied »

Cooperative Staff , good services, takes care of customer delight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepshikha K., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Mike Couples - 05/12/2017
« Well furnished comfortable apartment-hotel and satisfying breakfast! »

Initially had difficulty locating the hotel so for future guests it will be helpful if you could provide directions to the hotel. Overall, the Aparthotel is very adequately and comfortably furnished. Breakfast was varied and good! Will have no hesitation In recommending this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael K C O., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Darinel L. Business - 04/12/2017
« EXCELLENT HOTEL »

I didn't have any problem and all staff is friendly. I loved my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darinel Omar L. Salazar, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
David Business - 03/12/2017
« Adagio »

Adagio is a nice place, and people who work there as well. But let me tell you this: If I am paying avg 100 euros per night, paying additional money to get good wifi is just a joke to the guest. Do yoy know what? it is better if you just make me pay 3 euros more per night, give me the good wifi but dont tell me that is additional cost. That is really from a low level hotel. Today wifi is one of the most important required and useful thing for visitors. It really bothered me, believe me I dont care paying 3 euros more, but in the future I will suggest you to charge it directly without saying is an additional cost. That is pathetic. Rooms and gym were Okey. I would maybe change colours of rooms, they look old with that paint. Please give more clarity in the invoices. Despite of all what I said, I would chose probably again Adagio. David.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Schneider, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We already increased the strength of our wifi over the last couple weeks. Your feedback helps us to continuosly improve our wifi in cooperation with our provider and we already implied changes due to your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Anonymous Solo - 03/12/2017
« Satisfied but the breakfast has to be changed 2 or 3 times a week »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walaa N. Abdo H., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Köln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Mohamed A. Business - 03/12/2017
« It was OK »

The location of the hotel is great. The staff is very friendly and professional. The rooms are very small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed I. A. H., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Anonymous Business - 28/11/2017
« Short stay with Home feeling »

Just like home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felix M. Gerke Frontoffice Shiftleader

AccorHotels certified review
Jw Business - 20/11/2017
« Great rooms, breakfast selection could have been better »

Rooms are perfect for short or long stays, basic but functional. Good location. Only real negative was breakfast - basic selection and the cooked/hot offering did not look appealing, especially the sad looking dried out sausages "randomly" placed in a tray on a side table. Would have been better to stick to Ibis continental style.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James E W., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Mahesh G. Business - 14/11/2017
« Good experience and hospitality »

People around and staff are very cooperative and equipped with update and information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahesh G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Martha Families - 09/11/2017
« Good accomodation »

The apartments are in a very good location, close to the city center and also close to supermarkets and restaurants

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martha Jimena C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
Laia C. G. Business - 08/11/2017
« Comfort »

It was a comfortable experience, since the kitchen is well equiped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laia C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ria Pannou Betriebsassistentin Adagio Köln City

AccorHotels certified review
E. Families - 25/10/2017
« Perfect »

Perfecto

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr E. // Sehr geehrte Frau {guest_last_name}, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Aparthotel Adagio Köln City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Lars Scheide Front Office Agend

AccorHotels certified review
Cologne T. Couples - 24/10/2017
« A good location for short as well as longer stays. »

The room was clean and modern and the personnel was very friendly. Two things though I missed from a hotel that class. 1. we had to pay the normal parking fee for a day and 2. there was no bottle of water in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr C., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Aparthotel Adagio Köln City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Lars Scheide Front Office Agend

AccorHotels certified review
Rachel Families - 22/10/2017
« Great location, perfect family hotel »

The family room was great even if cleaning was only weekly...wish it were at least 3x a week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Köln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are not a conventional managed hotel, due to that it is not possible to provide a traditional breakfast buffet, like you might know from other hotels of our brand. However we daily change our selection of cereal, jam, sausage plates or sweet pastries. We still hope you had a pleasant stay in our hotel and we hope we can welcome you again here in Cologne. Sincerely, Lavell Johnson Front Office Agent

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