Hotel - Novotel Danang Premier Han River
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Novotel Danang Premier Han River Hotel

5.0/5 2,477 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 3PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Regardless of one's reasons to visit, whether leisure or business, we are confident that our excellent amenities and open-concept rooms will suit everyone's needs.Modern and spacious, all rooms at the Novotel Danang Premier Han River are specially designed with comfort in mind.

  • 418 rooms
  • 277 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 30 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,385 reviews

Our guest reviews for Novotel Danang Premier Han River

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 2,477 reviews
Luca N Solo travel - 19/01/2019 TripAdvisor review
« feeling like home »

always pleasure staying at Novotel Danang,personnel so friendly and facilities so good. appreciated a lot the upgrade received (golden membership). just suggesting to improve elevator speed and availability.. sometime taking too long time waiting to get the ride.... ;-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luca N, At first, thank you so much for your Loyalty with Accorhotels and it was our pleasure to read your brilliant review on TripAdvisor regarding your recent stay at Novotel Danang Premier Han River. We are happy to know that we treated you to a wonderful stay through all of our distinctive elements; room upgraded, hotel facilities and most of all our helpful and friendly connector during your stay! However, there exists disadvantage site that have to be paid more concern regarding our elevator speed will probably be discussed by a related department to get a progress in the future. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Danang. Sincerely, Tam Hoang Guest Relation Manager.

FarAway15267102968 Couples - 18/01/2019 TripAdvisor review
« Great hotel »

Great location and nice roomCan recomend to anyone who come visit Danang Breakfast is good just a coffee not good at all . Staff is good and proAll in all great stay. Thank you Will stay again if gonna be in area

Our hotel has responded to the review
Our hotel has responded to the review

Dear FarAway15267102968, Thank you for your message and your comments in regards to our breakfast and selection, it is always very nice to receive positive feedback. I would like as well to thank you for the constructive feedback provided in regards to the service. I have well noted your comments and have already taken action to re-shift the team allocation in order to guarantee an optimal service for our guests. I am always happy to receive constructive feedback from our customers and should you have additional thoughts on how to improve our breakfast I would be more than happy to hear them out. We look forward to welcoming you again in the near future! Kind Regards, Tina Tam Hoang Guest Relations Manager

Ruzanna Friends - 16/01/2019 AccorHotels certified review
« Excellent stay »

We had more than expected. Nice accommodation, helpful lounge, gentle staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruzanna E., We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. Thank you for your loyalty member ! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Tam Hoang Novotel Danang Premier Han River

V. A. D. Business - 15/01/2019 AccorHotels certified review
« I am happy to stay at Novotel »

I am an Accor member and my first choice is always Accor hotels

Our hotel has responded to the review
Our hotel has responded to the review

Dear anh D., Thank you so much for your Loyalty with Accorhotels. It is always our honor because of your counting on us as well as Novotel brand. We are glad to know that we treated you wonderful and be the part of your great stay at our hotel. Please rest assured that your feedback has been shared with our team and it would serve as an encouragement to all of our staff. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

Pravesh K. B. Couples - 13/01/2019 AccorHotels certified review
« vERY GOOD.NICE ATTENTIVE STAFF »

Mr Non Manager of the restaurant and the Manager of your coffee shop were excellent and ever so helpful and nothing was to much to ask.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We would like to thank you for choosing Novotel Danang Premier Han River as your accommodation choice during your resent visit to Danang. Thank you so much for your positive feedback to us, Novotel team. It is delight that we treated you wonderful during your stay and you also enjoyed our warm service delivered by our executive staffs. Hopefully next time if we have other opportunities to be your host, we will attempt the best to reach all of your expectations. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

Supriono M. Business - 12/01/2019 AccorHotels certified review
« Feel welcome »

Feel welcome as the front office staff recognize my loyalty as Platinum member with nice cake and fruits set at room. Small thing to consider as my welcome drink coupon can't be use at Sky36!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Supriono M., Thank you for your unchanging loyalty with AccorHotels and for your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am also truly sorry to hear about the inconvenience regarding your welcome drink voucher. Please kindly be informed that although SKY36 and our hotel share the same building we're under different management. Since SKY36 does not belong to us our welcome drink voucher can only be use internally for any of our FB outlets. Your query will not go unnoticed however. I will bring this suggestion to the next morning management briefing for discussion. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Le Quang Linh (Mr.) Front Office Management Novotel Danang Premier Han River

Couples - 12/01/2019 TripAdvisor review
« Great Stay and staff »

Non the maitre dea at the restaurant was outstanding and nothing you asked for was enough.The Manager in the coffee shop was superb as well and made our stay very comfortable,going out of his way to be helpful.Great staff and a credit to the establishment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Odyssey1235, Great to read your Trip Advisor review regarding your recent stay at Novotel Danang Premier Han River. Thank you for sharing! It is our pleasure to read a brilliant review on Trip Advisor, we pride ourselves on delivering the highest standard of customer service so it is always nice to discover that this focus is impressed. Your positive feedback definitely serve as an encouragement to all of us as we always try to bring our guests the best services possible. We all look forward to welcoming you back to Novotel Danang, where we would have chance to create another satisfying and memorable stay for you. Sincerely, Tina Tam Hoang Guest Relations Manager.

Julie K. Families - 10/01/2019 AccorHotels certified review
« Fantastic stay! 5 star service at its best »

Front desk service great and tour desk was very responsive to email request 24 hours prior to checkin. The tour desk found great English speaking driver to take us to BaNa Hill. Front desk requests for money change to smaller bills supported with smile instead of frown like at other hotels.. Also hotel very helpful to help us find electronics store, looking up 2 places and calling agead to see if they carried desirdd film. Bed and breakfast exceptional....Overall, fantastic 5 star service...will stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms k., Thank you for choosing Novotel Danang Premier Han River as your accommodation and providing us valuable comment. How lucky we are when we have opportunity to be host of your journey in Da Nang city. We highly appreciate such a brilliant feedback from you and your friend.It brings us much motivation as an encouragement to all of us as we always try to bring our guests the best services possible.We always desire to have chance to be part of unforgettable guest's experience so that the completely enjoy all of wonderful moments. We are grateful to your continued trust and we hope to have pleasure of serving you again in the future. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

P D. Friends - 10/01/2019 AccorHotels certified review
« Very goo d facility for the price. »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We sincerely appreciate you taking the time to pass your feedback regarding your recent stay at Novotel Danang Premier Han River. We are extremely to learn that our product, service and culinary offerings all played a role in creating you stay at our hotel. It is honor that among thousands of hotel's brands, you decided to choose Novotel Da Nang to enjoy. Whereas there are still some categories that didn't meed your needs as your feedback, through this we are able to improve the quality of our products and service, for your future visiting. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Danang. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

Lisa P. Families - 09/01/2019 AccorHotels certified review
« Wonderful hotel/modern employees were always positive »

We loved the Novotel Danang- rooms were modern/ great - service was excellent, Highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for choosing Novotel Danang Premier Han River as your accommodation and providing us valuable comment. We are happy to know that we treated you to a wonderful stay through all of our distinctive elements; modern room as well as warming services that provided by our executive staffs. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Whereas there were some categories that didn't completely satisfy you, through you honest feeback we are able to improve the quality of our products and service to better meet the needs of our guests. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Danang. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

N. N. M. D. Families - 09/01/2019 AccorHotels certified review
« So so »

I hate the floor, because without the carpet, you will make noises when you walked around your room, and it can bother others who staying in the room. I’m a member of Accor, so I can check out later than others, if the room is still available. However, the receptionist didn’t ask me anything about what time do I want to check-out, unlike Grand Mecure Hotel. Seems like they just give us enough information about the room we have booked, not other services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N. Ngoc D. Minh, Thank you for your continuous support towards AccorHotels group and for taking the time to complete this post-stay survey for Novotel Danang Premier Han River. I would like to express our sincere apologies regarding the inconveniences you had encountered. Your comment on the carpet floor is well-noted with thanks and will be submitted to higher management for follow-up with our owner and regional office. Mr. Thang, who assisted you upon arrival is a reliable staff and he rarely delivers this low level of guest service. Please rest assured that I would be sitting down with him to discuss this incident and improve our standards in the process. We appreciate your sharing of concerns. Please allow us to take this opportunity to wish you and your family a Happy New Year of 2019. It is with high hope that you will give us the opportunity to better serve you in the near future. Warm regards, Le Quang Linh (Mr.) Novotel Danang Premier Han River

Jacquelyn Couples - 09/01/2019 AccorHotels certified review
« Beautiful viiew »

Short but sweet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., It has been our great pleasure to welcome you at Novotel Danang Premier Han River and receive your positive feedback as well. Even you had spent one night at our hotel, We are happy to know that we treated you to a wonderful stay through all of our facilities as well as efforts during your journey. We deeply learn that we have to improve the quality of our products and service to better meet the needs of our guests. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

Family - 09/01/2019 TripAdvisor review
« Great Hotel exellent location »

We really enjoyed our stay at the Novotel Danang. The staff made us feel very welcome and they went beyond our expectation with their service. Well done to the staff in the Lobby Bar for going beyond our expectations. Great rooms with beautiful views. Also a great combination with the access to the beach resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear monikabU5430YL, We would like to express our gratitude to you for choosing Novotel Danang Premier Han River as your accommodation and providing valuable feedback. We are happy to know that we treated you to a wonderful stay through all of our distinctive elements; guest rooms, customer service and most of all our helpful and polite connector by all hotel's staff in general, especially Lobby Bar team! Your comments on the service provided by our staff are most gratifying and will be shared with the whole team to keep them motivated. Hopefully, we would have the chance to welcome you back to Novotel Danang for your next vacation. Sincerely, Tam Hoang Guest Relation Manager.

Irene T. Friends - 06/01/2019 AccorHotels certified review
« Very good »

It is my first to stay in Novotel hotel in the world and bring me really good experience. The room is clear and not noise, nice city view in night!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., We would like to thank you for choosing Novotel Danang Premier Han River as your accommodation choice during your resent visit to Danang. It is delight that we treated you wonderful during the first time you have been Novotel Hotel. How fabulous your review about our modern room is! Hopefully the amazing night made you day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

Radek Couples - 06/01/2019 AccorHotels certified review
« Pleasant stay »

It was a pleasant stay. Thank you for the service provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for choosing Novotel Danang Premier Han River as your accommodation and providing us valuable comment. It is always a pleasure to receive positive feedback. It would be our honor to be you host during this journey in Da Nang. According to your comments on the service provided by our staff, there are most gratifying and will be shared with the whole team to keep them motivated. Whereas we haven't met your needs on several categories, we learn from these in order to improve our service's standard Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Tina Tam Hoang Guest Relations Manager. Novotel Danang Premier Han River

Patricia L. Families - 05/01/2019 AccorHotels certified review
« Good. »

Just to call to remind the guest to leave the hotel room to avoid half day room charge at the end seems to be not very polite. This needs to improve on commmunication.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Patricia L., Greetings from Novotel Danang Premier Han River. Thank you for your recent stay with us and for taking the time to complete the post-stay survey. It is our highest and unanimous priority to deliver a superior service to our customers. However I'm disappointed to learn that you did not have a good memory after leaving us. Please understand that standard check-out time for most hotels is set at 12:00 noon and upon guest departure we need at least 30 minutes per room to get it ready for next customers. In your case the time taken would be at least three times longer as this is a big apartment. If the guests does not vacate the room on time the next guest would be heavily affected as hotel does not have room available by standard check-in time of 14:00. It was apparent that the staff who was trying to contact you were a new one and did not have the necessary experience to communicate with customers and for that I truly apologize. I had sat down and personally trained this staff to ensure there would be no further recurrence in the future. Your comments are fully acknowledged and relayed to all related departments for follow-up. I would like to take this chance to wish you and your family a Happy New Year. Should your future plans bring you back to us please do not hesitate to let me know. It will be a pleasure to be able to personally look upon your stay. Sincerely, Le Quang Linh (Mr,) Front Office Manager Novotel Danang Premier Han River

Wanlop Families - 05/01/2019 AccorHotels certified review
« Good stay, good staff »

My second time here. I found that not only the good room, the staff is great too. Especially Mr. Ho Van Bell captain help me take care my grand mom (87 yrs) with a wheelchair, and Ms. Van(Guest relation) give a warm welcome. She try her best to service us although lots of customers on New year eve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your remark on hotel's survey regarding your stay at the Novotel Danang Premier Han River. We are grateful to you for taking time to tell us your impression in our hospitality and our room condition. It is always a pleasure to receive positive feedback and it will be shared with our devoted team specially Mr. Ho Van Bach Khoa and Ms Van as an encouragement to them and also all of other staff as we strive to continuously improve the quality of our services. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Novotel Danang. Sincerely, Tam Hoang Guest Relation Manager Novotel Danang Premier Han River

Family - 05/01/2019 TripAdvisor review
« Good room with good view, nice staffs. »

This is my 2nd time. I found that not only the good room with great view , the staffs is so nice. The guest relation give a warm welcome, the bell captain help a lot to take care of my grandmother. The airport rep(lady) help me book a good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanlopski, Thank you for choosing Novotel Danang Premier Han River as your accommodation and providing us valuable comment. It is delight that our staffs had treated you wonderful and impressed you by their amazing qualities. We are happy to know that we treated you to a wonderful stay through all of our distinctive elements; nice view guestrooms, culinary variation and most of all our helpful and polite connector! We are always willing to offer the best options to you. Your positive feedback definitely serve as an encouragement to all of us as we always try to bring our guests the best services possible. We are grateful to your continued trust and we hope to have pleasure of serving you again in the future. Best Regards, Tina Tam Hoang Guest Relations Manager

L. A. C. Couples - 04/01/2019 AccorHotels certified review
« Good location »

Friendly counter staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L. An c., We are very much grateful for your feedback regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive remark on post-stay survey of our hotel. I will share your comments with our team as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tam Hoang Guest Relation Manager. Novotel Danang Premier Han River

Alvin Families - 03/01/2019 AccorHotels certified review
« Nice Hotel »

We enjoyed the fast checkin and service provided by your front desk officer. They are very helpful and friendly. Will definitely recommend to my friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvin S., We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is our great pleasure to learn that you had such a great experience during your stay with us typically our enthusiastic Front Desk team as you mentioned. We highly appreciate your precious wish and we are continuously doing the hard work to provide our guests the service as one of the best hotel elements in the future. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Danang Premier Han River

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