Hotel - Novotel Danang Premier Han River
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Novotel Danang Premier Han River Hotel

4.5/5 2,135 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 3PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Regardless of one's reasons to visit, whether leisure or business, we are confident that our excellent amenities and open-concept rooms will suit everyone's needs.Modern and spacious, all rooms at the Novotel Danang Premier Han River are specially designed with comfort in mind.

  • 418 rooms
  • 277 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 30 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 4,079 reviews

Our guest reviews for Novotel Danang Premier Han River

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,135 reviews
Quỳnh Friends - 18/09/2018 AccorHotels certified review
« Service good staf funne good food »

I stay 1 day 1 night with my friend good food breakfast much dish .i will come back short time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Quỳnh, Great to read your feedback regarding your recent stay at Novotel Danang Premier Han River. Thank you for sharing! We are pleased to discover you enjoyed your great time with us, culinary offerings is also one of the elements that we proud of, so wonderful it is recognized positively by valued guest as you. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Sincerely, Linh L. Front Office Manager, Novotel Danang Premier Han River

Anonymous Families - 18/09/2018 AccorHotels certified review
« Nice view, normal room condition »

The quality of dinner for executive room was awesome. Also, I loved the view from the terrace. But the room smelled a little, needed to be ventilated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. S. Nahyun, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding room ventilation our central air-con system had been working 24/7. We would have our team recheck your room for any potential source for displeased odour. It would be nice if we could have more details on this matter to quickly identify the problem. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Le Quang Linh (Mr.) Front Office Manager Novotel Danang Premier Han River

Ev Families - 14/09/2018 AccorHotels certified review
« The staff did their best to make sure we had such a pleasant experience. »

The overall experience is amazing. As the staff did their best to make sure we had such a pleasant experience, we got a free upgrade. It is greatly appreciated. Staffs are helpful. Room is clean. Room view is great, to the Han River. Location is good. I will highly recommend this hotel to our family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EV, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. Many thanks for your nice comment regarding your experience with us, glad to know you enjoyed the amazing view as well as convenient location and our attentive staff. The satisfaction and the well-being of each guest is our top priority and we are constantly listening to our guests' needs with anticipation. Once again, thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

L. Q. H. Business - 13/09/2018 AccorHotels certified review
« tuyet voi »

Sang trong va than thien

Linh Friends - 12/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linh, We would like to thank you for your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback like yours, we truly appreciate your precious time sharing your feelings with us. The whole team wish you a lifetime of happiness, we all look forward to having opportunity being at your service again in the future. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

Komkrit Business - 10/09/2018 AccorHotels certified review
« Good and nice services all around. »

Comfortable room with nice view of Han River. Large swimming pool providing excellent facility for all guests to enjoy.

Aroha K. Friends - 10/09/2018 AccorHotels certified review
« overpriced and underdelivered »

we were provided very little information at check in, we had an awful experience at the bbq buffet, i fgot food poisoning from the room service, the bathroom is a very poor designed layout

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Aroha K., I am truly sorry to learn about your experience regarding recent stay with Novotel Danang Premier Han River. Upon the arrival of this survey I immediately called for an inter-Department meeting on your case but unfortunately no information was unearthed. I took the wild guess that you were not willingly to share the news with any of us during your time here. On behalf of all departments involved I would like to deliver our deepest apology for the inconveniences you had to suffer and would like to make things right. Please feel free to reach for me via this email address if you want to discuss this further. I wish for quick well recovery and am looking forward to hearing from you soon. Sincerely, Le Quang Linh (Mr.) Front Office Manager Novotel Danang Premier Han River

Andrew Y. Couples - 04/09/2018 AccorHotels certified review
« Friendly staff, superb foi gra »

After three nights at Mercure in Bana Hills, Novetel offered all the modern day creature comforts — big clean bed, thick white towels, excellent view of the Han River and , most important, friendly staff. Great food at reasonable prices. Breakfasts were too messy and crowded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Y., We would like to extend our sincere appreciation to your comments regarding your stay at the Novotel Danang Premier Han River. What a pleasure of having you as valued guest, you fully enjoyed our hotel facilities, amazing view of Han river as well as our caring and friendly staff. Regarding breakfast, since the high occupancy, the crowd is unavoidable, we would hope to have your insight into this concern. Thank you very much for providing us your review, we hope to have chance of welcoming you back in the future. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

John L. Friends - 04/09/2018 AccorHotels certified review
« Short but comfortable »

Room has pleasant view of the Han River. The gym is fantastic and well equipped, love working out there. Bed is comfortable and the pillows are just right. Lobby and corridor are quite stuffy, a contrast with the hotel room. Music played during breakfast is rather loud.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John L., We are grateful to you for choosing to stay at Novotel Danang Premier Han River for your visit to Danang. We appreciate your positive review as well as constructive comments, what a delight to learn that you had nice experience with the amazing view from your room as well as gym and facilities. Your concern has been noted carefully and we will strengthen our focus on the outlets as you mentioned. Thank you very much for your precious time, we all look forward to having you back with us in the future. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

J. J. W. Couples - 03/09/2018 AccorHotels certified review
« Best Hotel that I ever visit »

From Check-in To Check-out Every Staff of this hotel made me feel happy. always I Feel comfortable during my stay. thank you for making me good memory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. Jae W., What a pleasure to read your comments regarding your stay at the Novotel Danang Premier Han River. We are delighted to know that your overall experience was excellent, your satisfaction and rating are truly valuable to us, motivate us to provide the best possible standards to our guest at all times. Thank you for your generous review, the whole team wish you a lifetime of happiness and all the best for future trips. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

P. S. S. Business - 03/09/2018 AccorHotels certified review
« nice hotel to stay..^^ »

staffs are very kind. Room is clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear P. Sang s., Thank you very much for sharing your experience regarding your stay at the Novotel Danang Premier Han River. It is wonderful to read that you had an excellent stay and appreciated the hotel warm service as well as the dedication of our team members. Kindly be assured that your generous feedback would be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again s.. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

Tony Business - 03/09/2018 AccorHotels certified review
« Satisfied Experience »

Staff is nice, service is good, facilities are great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. What a delight to hear that you had pleasant experience with us, it brings pride and joy to us that our friendly staff, warm service and facilities contribute to made you satisfactory. Thank you very much for choosing Novotel Danang as your accommodation, it would give us pleasure to welcome you back. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

Rig Business - 01/09/2018 AccorHotels certified review
« Nice hotel at good location »

I only stayed extempore for one night here: very relaxed experience, good service, good room and excellent restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rig, We would like to appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback, we are happy to know that you had enjoyable stay with full of superior experience at different outlets. Thank you very much for your sharing, and we hope your next visit will be as pleasant as the previous one. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

S. Business - 01/09/2018 AccorHotels certified review
« Cant wait to be back »

The room and the facilities were all great. As expected and as it was the past.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you very much for providing us your comments regarding your stay at the Novotel Danang Premier Han River. We are pleased to learn that we treated you to a wonderful stay with our distinctive elements, our aim is to exceed our guests' expectation and glad to know that we succeeded. Once again, we would like to thank you for your sharing, we warmly welcome you back. Sincerely, Linh Le Front Office Manager, Novotel Danang Premier Han River

Anonymous Business - 31/08/2018 AccorHotels certified review
« Disappointing »

I was offered an upgrade to a 1 bed apt, I don’t feel this was an upgrade from a deluxe room. Also the electricity kept switching off The bar downstairs was very noisy I then switched back to my normal room, the staff where very good and helpful The room was ok I could hear the bar upstairs which was noisy Compared to previous stays, I was extremely disappointed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gareth K., Greetings from Novotel Danang Premier Han River. First and foremost I would like to thank you for your recent stay and for taking the time to share with us your experience at our property. For the recent months in order to show our gratitude towards supporting corporate accounts we started upgrading their original bookings to a higher category. I am truly sorry to learn that it did not meet your expectations. Near the end of April this year I could say that the night life around the area has been much more vibrant. With regards to this, your room was arranged to be least affected by the noise. Joined by city authority representatives, we have been in discussion with management of both the sky bar and nearby bar to find a solution to the matter. We understand your concerns and are trying our best to deliver a more customized service to our customers. I am available at this email address for any exchange of views and I also hope that your next stay would be more pleasant than the previous one. Warm regards, Le Quang Linh (Mr.) Front Office Manager Novotel Danang Premier Han River

Chavalee C. Families - 29/08/2018 AccorHotels certified review
« Nice view and good service »

Upgrade with additional cost but no sea view or river view which is some mistake provided. Anyway, overall is ok as using lounge on 29th floor instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Chavalee c., Greetings from Novotel Danang Premier Han River. Thank you for your loyalty with AccorHotels group and for taking the time to let us know your feelings. As I check with the staff who assisted you upon arrival, your AccorPlus complimentary nights were used to book our Superior Twin room but your last night on Aug 20th was booked for Deluxe Twin room. Since you did not want to change room during stay our staff offered the option of upgrading yourselves to the Deluxe Twin. However, by design of our property, each floor will only have two Deluxe Twin which share the same view to the city. This information was also relayed to you by the receptionist. I'm truly sorry to learn that you could not fully enjoy your stay with us. If you allow I will add your room preference: "sea view/river view" to your global profile so that each Accor hotel will know your liking and arrange accordingly. We always appreciate our guests' comments, especially from loyal members as source of encouragement for our staffs to strive for the better. Please kindly let me know the next time you come back with us and it would be my pleasure to personally welcome you here at Novotel. Warms regards, Le Quang Linh (Mr.) Front Office Manager Novotel Danang Premier Han River

K. Families - 29/08/2018 AccorHotels certified review
« convenient location, clean, best service »

good location, clean, best service, nice view!

Zoran Z. Families - 28/08/2018 AccorHotels certified review
« Expectations exedeed. »

Beautiful hotel, convenient location, amazing city views and gorgeous rooftop pool, all that combined with the wonderfull service made our stay truly unforgettable. And that’s not all, having breakfast and night cocktails in the club lounge on the 29th floor was a mind blowing . We loved the the Sky36 Club, no better way to end the night after a long walk along Han River. Many thanks to the Novotel staff for making our stay in Da Nang memorable .

N. C. D. Friends - 27/08/2018 AccorHotels certified review
« Expected feel welcomed at Novotel Danang !! »

I had one night short stay at Novotel Danang recently at the Executive Room with lounge access. The staff at the lounge are really friendly and helpful to accomodate my request. The room is spacious which great view over the city and the river. Premier lounge is the best one so far that I have tried in south east asia. Convenient location which is right in the city center. Will come back again for my next trip to Danang.

Jujo K. Friends - 27/08/2018 AccorHotels certified review
« Well o ver-priced for what you get »

The room was nice, and the balcony and view were amazing! As for the ammenities, the shower get was super stingy! There was a sign on the room's door advising you to lock the room with the extra lock...which had been ripped out! The head of the shower fell off when showering. Teh staff seemed to speak little English, even on the front desk, and weren't especailly helpful, and at the pool an empty plate and glasses sat around for ages, though the staff didn't seem busy at all! The friendliest and most helpful staff were the bell hops, ands the guys calling taxis outside. These are all small complaints, and wouldn't really bother me...except for the massivlely high price of the hotel rooms! (We stayed in a hotel for less than half the price after this in Danang with MUUUUUCH better service and ammenities, and an equally great view!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. JAMES A., Greetings from Novotel Danang Premier Han River. Thank you for taking the time to complete this survey, which provides more information compared to the TripAdvisor comment. I'm sorry to hear that you could not fully enjoy your stay with us. We’re normally known for our exceptional attention to detail, and we truly regret that we missed the mark. Your feedback comes as a sharp reminder that complacency is not an option. As we are approaching a less busy period of the year in the upcoming months all departments are now trying to come up with maintenance plan for the property and training plan for our staffs. Proper measures are taken to ensure no recurrence is to happen. Please do not hesitate to contact me any time via this email address should you decide to give us a second chance to make it right. Sincerely, Le Quang Linh (Mr.) Front Office Manager Novotel Danang Premier Han River

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