Hotel - Novotel Nuernberg Centre Ville
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Novotel Hotel

Novotel Nuernberg Centre Ville Hotel

Bahnhofstrasse 12 
90402  Nuremberg
GERMANY

609 reviews
TripAdvisor Rating Based on 609 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 - 23:00
    • Opening hours : Week-end 07:00 - 23:00

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

4-star comfort for private or business travel: Our hotel has 240 Easy Living Rooms with air conditioning and free WIFI. Up to two children under 16 years can stay in their parents' or grandparents' room for free, including free breakfast.

  • 240 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 264 reviews

Our guest reviews for Novotel Nuernberg Centre Ville

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 609 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Vicente G. Families - 12/08/2017
« Fantastic stay on family holidays »

We have spent a couple of days visiting Nuremberg and we chose this hotel because it was close to the historical city centre. The stay has been fantastic: excelent facilities, very good breakfast and restaurant (pizzeria in the whole hotel), even a playground room for kids close to the bar! The price was more than fair, so I do recommend this hotel to all people visiting Nuremberg.

AccorHotels certified review
Susan Families - 12/08/2017
« Clean, efficient, lovely bright rooms, good value »

As above

AccorHotels certified review
Anonymous Solo - 12/08/2017
« problematic wifi with mobile devices »

when I am staying with accorhotels wifi is always problematic on mobile devices. I am not trying to establish a video call or something. sometimes device disconnects completely or just does not give internet connection over and established wifi connection. it is not low signal. there is a firewall kind of thing imho or something like connection privileges. I have no idea what is going on but definitely, it is disturbing.

AccorHotels certified review
Jack C. Families - 09/08/2017
« Excellent experience ! »

Fabulous location, facility and service!

AccorHotels certified review
Kenneth Families - 04/08/2017
« Fantastic family experience »

Enjoyable stopover on our way home from Italy. Ideal for children!

TripAdvisor review
Jim B Couples - 03/08/2017
« Very comfortable spacious hotel in a very convenient location »

It is only a short walk from the main railway station to the Novotel (the walk will be better when road works have been completed). Reception staff were welcoming and helpful. Our room was large and bright and despite racing the road and coach station was very quiet. Meals were good: an excellent choice at breakfast and tasty menu items for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim B, Thank you for your fantastic review on TripAdvisor. There is nothing better than a satisfied guest. Your compliments about the front desk, the service and the kitchen are a great motivation for the whole stuff. We are looking Forward to welcome you again back in Nuremberg. Best regards from Nuremberg, Anja

TripAdvisor review
Family - 02/08/2017
« Family stay in Nuremberg »

Staye for one night with my family at the Novotel Nuernberg Centre Ville hotel. The hotel is new and modern. The rooms are of nice size and fresh. we had both dinner and breakfast at the hotel and the quality of both meals was excellent. The parking garage also deserves mentioning as it was well functioning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 305laurib, Thank you so much for your compliments. The whole Novotel Team is glad you enjoyed your stay with us. You are always welcome to visit us again. Best regards, Anja Biesinger Front Office agent

AccorHotels certified review
Anonymous Business - 01/08/2017
« Disorganized and no attention to detail »

The last several stays have been the same. Standard room items are missing such as slippers, bath coat, soap, shower cap, breakfast card, and tissue paper. Then I call reception with the list of items and no one delivers them. So I call again and wait. Someone delivers only half the items or the wrong items. So I have to wait again or call reception again. This ritual takes up at least the first hour of my stay, where my time is wasted waiting and calling. All your rooms should be stocked correctly every day. One of the room service men opens my door and walks in without waiting. That is unacceptable. He should remain in the hallway and hand me things from there. Once there was blood on the toilet seat!!!!!!

AccorHotels certified review
Stefan D. T. Business - 31/07/2017
« Excellent hotel . Only the breakfast service can be improved »

Been in this hotel several times. Like the new style of Novotel ! Good parking, excellent and spacious rooms. If only at breakfast, they would give a bit more service : offer to bring a can of coffee to the table and accept to bring fried eggs to the table instead of routing all the customers to the coffee machine or to wait at the buffet for eggs to be baken . For the price the breakfast costs, this service can be expected at least by business customers.

AccorHotels certified review
Alina Families - 26/07/2017

We had a great experience with this Novotel hotel, we liked the modern and stylish decor of the rooms and the hotel, the pillows and blankets are great, the service is very pleasant, the room service and the food we ordered were excelent. We would definetely stay there again.

AccorHotels certified review
Vics Families - 26/07/2017
« Top place »

Excellent all round, great room and facilities, especially the spa and gym. Pool is brilliant. Location fine, near the station. Was given an upgrade too as a Gold member. Will come again.

AccorHotels certified review
Anonymous Business - 22/07/2017
« Involve the cleaning stuff in room maintainance and everything is fine »

I like the people and the location. What I don't like are blinking refrigerators and stuff that is obviously broken and not fixed by the cleaning stuff or a technician who ist informed without me having to tell the hotel.

AccorHotels certified review
Eva Business - 22/07/2017
« Very good  »

Efficient

TripAdvisor review
Family - 19/07/2017
« Pleasant stay »

The hitel is located fully in the city center. Very close to the downtown in walking distance from the best places. The garage is very spacious, as well as the executive room for 4. The furniture is pretty new, big TVscreens. The free internet with 2 streaming was not the best, but still usable. The hospitality in the Pizzeria Posta should be improved by posing more smiles on the waitresses' faces.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tamas K, Thank you so much for your stay and your great review. We appreciate you enjoyed your stay with us especially the location, the spacious garage, your executive room. We are sorry for the free internet. We already checked it and now it's more fast. Apologizes for the stuff at Pizzaria Posta. Usually they are all very friendly. You are always welcome to visit us again in Nuremberg. Best regards, Novotel Centre Ville

AccorHotels certified review
Jake Families - 13/07/2017

Such an amazing time!! We absolutely loved everything about this hotel

AccorHotels certified review
James Friends - 12/07/2017
« Fire alarm procedures  »

My biggest concern is how your employees manage a fire. After arriving on Thursday afternoon the firm alarm went off. There was no measure to indicate if this was real or a drill. As it continued I went down stairs and saw the fire brigade arrive. Guests were minglining inside and outside the front door with no instruction from any hotel staff about whether this was a drill or real, i still am unaware of happened. However I think there needs to be stronger leadership show in such an event and the hotel manager needs to clearly communicate with the guests as to what has just happened, After standing around for 20 mins outside I was told I could go back to my room. No information or apology was given as to what happened.

TripAdvisor review
Linda M Couples - 12/07/2017
« Stay anywhere but here! »

This hotel made our trip very unpleasant to say the least. If you want pleasant service don't stay here.since our sleep was disrupted most nights, we were exhausted. First night- we plugged in one adapter and all our lights went out. Took them 2 hours to come fix it.( it was after dark so no light in the room). Next the fire alarm went off. 2nd night- about 3 am the mini refrigerator light came on and started rapidly blinking. This continued sporadically through the night. I called them and their response was yes, that happens. They fixed it the next morning. 3rd night- starting at 3:55 am we received not one but 3 different calls ( spaced about 10 minutes apart) from the front desk. Their final explanation : it was the hotels fax mistakenly dialing our room. The lady at reception was insistent our room didn't include breakfast, I had to show proof that it did. Since we had the executive room it also included the mini bar. In 3 days we drank a total of 2 sodas from the bar and nothing else. I asked them for 2 more sodas and the lady went off on me saying: only 1 a day , it's not meant to stay and drink all day etc,and we'll have to charge your room if we put more in. Remember we only drank a total of 2 in 3 days. The staff was dismissive and acted inconvenienced if you had a question. The towels were very thin and coarse. Worst hotel ever!

AccorHotels certified review
Martin Families - 11/07/2017
« Nice hotel in good location. »

Nice hotel with swimming pool and fitness area. Good breakfast. Rooms could be cleaner and probably soon need renovation.

AccorHotels certified review
Christian P. Families - 05/07/2017
« Lovely hotel and superb bar service »

Staying with your hotel was excellent. We reserved on last minute due to Viking river cruise unable to make it to Nuremberg due to water levels on the Danube. Your hotel was clean and amazing. Your guest checkin was amazing and even accommodated for my mistake of making a queen bed instead of two single beds. Only thing I wish is if I was shown how to use the elevator and doorkey when first checking in. It took a good 10 minutes of time to figure it out.

TripAdvisor review
Family - 05/07/2017
« Good hotel »

Breakfast cooking was not according to basic standards. The chief was using the same pan and same utensils for bacon and for my vegitarian omelette which I though was really bad and gave me a very bad impression of the chief cleanliness and understanding of customers concerns and requirements.

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