Hotel - Novotel Zhengzhou Convention Centre
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Novotel Hotel

Novotel Zhengzhou Convention Centre Hotel

Block 17A Graham Building  CBD Outer Ring RD 
450008  ZHENGZHOU
CHINA

85 reviews
TripAdvisor Rating Based on 85 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • ZHENGZHOU XINZHENG
  • 1 restaurant(s)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • ZHENGZHOU XINZHENG

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
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Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,439 reviews

Our guest reviews for Novotel Zhengzhou Convention Centre

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 85 reviews
AccorHotels certified review
Saliou Business - 25/07/2017
« good »

everything was ok

AccorHotels certified review
Moses C. Business - 22/07/2017

Facility is not maintained... not clean!!!

AccorHotels certified review
Dengmeng Business - 02/07/2017
« good sales staff and nice services »

good sales staff and nice services

AccorHotels certified review
Cheong S. C. Business - 26/06/2017
« good »

good

AccorHotels certified review
Summer Business - 22/05/2017
« good location, but room sanitary not satisfied »

I found a hair on the sheet when I opened the bed cloth.

AccorHotels certified review
Anonymous Business - 01/05/2017

everything in order, this time took car to railstation, upgrades to executive floor

AccorHotels certified review
Anonymous Business - 20/03/2017

The beds and pillows are very comfortable.but the smell of the bathroom is really terrible sometimes. Furthermore, I have one thing to complain, the reception refused to provide consumption checking list due to the room booked by the 3rd party agency. It really makes me embarrassed because the 3rd party said hotel should proive such document. So pls offer me such document. Or inform ur guest in advance next time.

AccorHotels certified review
Anonymous Business - 27/02/2017

pleasant

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Anonymous Business - 17/02/2017

overally okay. but not as good as other branded hotels.

AccorHotels certified review
Anonymous Friends - 06/02/2017

The second stay at the hotel, the overall feeling good, but the Room consumables are not enough,need borrow from housekeeping,the bed is so soft that it is very tired .Did not eat breakfast, look forward to enjoying it next time.Overall very satisfied with the future will come again

AccorHotels certified review
Anonymous Business - 31/01/2017

check-in, exec floor and room was positive wfi could be better

AccorHotels certified review
Anonymous Business - 29/11/2016

Just nice and pleasure to stay

AccorHotels certified review
Anonymous Business - 17/11/2016

I have been a loyal supporter for Accor hotels and have stayed in Novotel Hotel Zhengzhou each time for the last several years when I visited Zhengzhou. Before that, I stayed at the Sofitel Zhengzhou. In general, I feel the service at Novotel Zhengzhou have slided a couple of notches since I first visited a few years ago. In particular, the selection of drinks and finger foods available for the Happy hours at the Club Lounge is very disappointing. My friend from Canada whom returned to Novotel Zhengzhou with me have discovered his favorite drink Bacardi Rum which is very common and is not an expensive is not available anymore, only empty bottles is shown on the wall. He tried the red wine you served and it tasted horrible. Also the breakfast you served could use some improvements.

AccorHotels certified review
Anonymous Business - 21/10/2016

good environment and facility

AccorHotels certified review
Anonymous Business - 15/09/2016

Superb. When will you get a VPN?

AccorHotels certified review
Anonymous Business - 12/09/2016

The hotel in Zhengzhou is nice and the staff are friendly and helpful. However, the air conditioning in my room did not work.

AccorHotels certified review
Anonymous Couples - 30/08/2016

Clean hotel room but the warm water pressure was lacking so we had to change the rooms.

AccorHotels certified review
Anonymous Solo - 15/08/2016

1. I am a silver card member and is guaranteed with a welcome drink. But no one had reminded me of that. 2. The outside window should be cleaned, since the river view is so blur.

AccorHotels certified review
Anonymous Business - 28/07/2016

Room's maintenance has space for improvement. Areas that cause minor inconvenience requires attention such as the shower head holder. Staff quality at the restaurant was horrible. Almost no one understands English, even had trouble ordering green tea. Variety of food is mainly Chinese. Staff at the front desk are friendly but there is no business center in this hotel, and it took me almost 15 minutes to print a single page document which we weren't able to print at the end anyways. The staff made no attempt to provide an alternate solution so I couldn't give an important document to my client.

AccorHotels certified review
Anonymous Solo - 11/07/2016

Hotel was in a good location and the building was very nice. The only problem I had was the AC did not work very well. Only fan speed 1 worked. Fan speed 2 and 3 did not work at all.

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