Hotel - Novotel Zhengzhou Convention Centre
Novotel Hotel Novotel Hotel

Novotel Zhengzhou Convention Centre Hotel

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4.7/5 1,555 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 519.73 CNY Non member rate
From 519.73 CNY Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Reduced mobility rooms
  • Buffet Breakfast
  • 100% non-smoking hotel
  • ZHENGZHOU XINZHENG

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking (Nearby)
    • Private enclosed outdoor parking (Nearby)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • ZHENGZHOU XINZHENG

Catering

  • Buffet Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
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Hotel location

Our restaurants and bars

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Your meetings and events

4.7/5 AccorHotels Rating Based on 1,555 reviews

Our guest reviews for Novotel Zhengzhou Convention Centre

100% genuine reviews from our guests

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AccorHotels certified review
Kd Business - 27/09/2017
« Executive Director »

Pleasant though I have had better breakfast at Holiday Inn and more toiletries eg ear bud. The slow clearing of the breakfast table was not too pleasant.

AccorHotels certified review
Liyan Business - 25/09/2017
« Very good! »

Very good!

AccorHotels certified review
Dilip M. Business - 10/09/2017
« extremely good customer friendly staff »

even though they had difficulty in speaking chinese at the time of check in, it was a smooth process.

AccorHotels certified review
Fan.s. Business - 04/09/2017
« Nice service »

Service is good. Breakfast is ok.

AccorHotels certified review
Anonymous Business - 18/08/2017
« Far away from normal Nototel standard, very disappointed »

1. smell (not nice) in the room; 2. room service food quality is very bad (use cheap sausage to replace duck shown on the menu with no mention and no explanation; use supermarket quality frozen dumplings in the food service - no value at all); 3. no waiter or waitress ever ask do you want any tea or coffee at breakfast. they only ask for room number and never collect used dishes during breakfast. 4. reception told me I don't need to show my card anymore at check-out I can simply leave. however later some days I received email saying staff couldn't reach me to complete the card re-authorization. very confusing and unprofessional. 5. after I left I've been keep receiving emails asking me to join Accor Club, which I'm ALREADY IN (using another email)! I provided my card to reception when I check in, i think it's easy to draw the conclusion i don't need another membership. Even their IQ is not enough to draw this conclusion, politeness should be the basic thing. No staff ever ask me do I want to have a membership, they just do it without my permission. Very Annoying!

AccorHotels certified review
Saliou Business - 25/07/2017
« good »

everything was ok

AccorHotels certified review
Moses C. Business - 22/07/2017

Facility is not maintained... not clean!!!

AccorHotels certified review
Dengmeng Business - 02/07/2017
« good sales staff and nice services »

good sales staff and nice services

AccorHotels certified review
Cheong S. C. Business - 26/06/2017
« good »

good

AccorHotels certified review
Summer Business - 22/05/2017
« good location, but room sanitary not satisfied »

I found a hair on the sheet when I opened the bed cloth.

AccorHotels certified review
Anonymous Business - 01/05/2017

everything in order, this time took car to railstation, upgrades to executive floor

AccorHotels certified review
Anonymous Business - 20/03/2017

The beds and pillows are very comfortable.but the smell of the bathroom is really terrible sometimes. Furthermore, I have one thing to complain, the reception refused to provide consumption checking list due to the room booked by the 3rd party agency. It really makes me embarrassed because the 3rd party said hotel should proive such document. So pls offer me such document. Or inform ur guest in advance next time.

AccorHotels certified review
Anonymous Business - 27/02/2017

pleasant

AccorHotels certified review
Anonymous Business - 17/02/2017

overally okay. but not as good as other branded hotels.

AccorHotels certified review
Anonymous Friends - 06/02/2017

The second stay at the hotel, the overall feeling good, but the Room consumables are not enough,need borrow from housekeeping,the bed is so soft that it is very tired .Did not eat breakfast, look forward to enjoying it next time.Overall very satisfied with the future will come again

AccorHotels certified review
Anonymous Business - 31/01/2017

check-in, exec floor and room was positive wfi could be better

AccorHotels certified review
Anonymous Business - 29/11/2016

Just nice and pleasure to stay

AccorHotels certified review
Anonymous Business - 17/11/2016

I have been a loyal supporter for Accor hotels and have stayed in Novotel Hotel Zhengzhou each time for the last several years when I visited Zhengzhou. Before that, I stayed at the Sofitel Zhengzhou. In general, I feel the service at Novotel Zhengzhou have slided a couple of notches since I first visited a few years ago. In particular, the selection of drinks and finger foods available for the Happy hours at the Club Lounge is very disappointing. My friend from Canada whom returned to Novotel Zhengzhou with me have discovered his favorite drink Bacardi Rum which is very common and is not an expensive is not available anymore, only empty bottles is shown on the wall. He tried the red wine you served and it tasted horrible. Also the breakfast you served could use some improvements.

AccorHotels certified review
Anonymous Business - 21/10/2016

good environment and facility

AccorHotels certified review
Anonymous Business - 15/09/2016

Superb. When will you get a VPN?

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