Hotel - Mercure Palu
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Mercure Hotel

Mercure Palu

Jalan Cumi Cumi No 8  West Palu  Central Of Sulawesi 
94221  PALU
INDONESIA

137 reviews
TripAdvisor Rating Based on 137 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • MUTIARA AIRPORT
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hrs
    • Opening hours : Week-end 24 hrs

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Facing amazing Palu Bay and surrounded by green hills, the 5storey Mercure Palu is nestled on Lere Beach West Palu, a developing tourism area in Palu City, Central Sulawesi, Indonesia.

  • 138 rooms
  • 30 non-smoking rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 1,031 reviews

Our guest reviews for Mercure Palu

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 137 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Iwan Couples - 03/08/2017
« Excellent »

Lumayan

AccorHotels certified review
Andiansyah Y. T. Couples - 02/08/2017
« Worth it »

Over all, me and my wife enjoy the stay. But there some unpleasant experience, I stayed for 4 day, but my room only get bath robe for 1 day. Previlage Mineral water, tea and coffee not refill each day. The spoon not washed properly. There still some jam stain at the spoon (we used it to spread jam for the bread). At restaurant, there some item at the menu were not available. But the rest was good expirience,

AccorHotels certified review
Pa W. Business - 31/07/2017
« Ms »

Mercure Palu - the room was having a bit unpleasant smell - mosquitoes - the drain in the shower room is upper then other sides and cause local "flood"! it is wrong construction! IMHO the Mercure Hotel Palu is worse than other Mercure Hotel (Lembang, Jakarta). Please improve both management system and the infrastructure of Mercure Hotel Palu!

AccorHotels certified review
Kris W. Business - 29/07/2017
« excellent »

Comfortable

AccorHotels certified review
Asnur Business - 28/07/2017
« asnur »

I stayed at the mercure hotel for eight nights, I feel comfortable and the service is satisfactory

AccorHotels certified review
Aulia Business - 27/07/2017
« perfect view from hotel :) »

mercure provides us a standard quality of services.

AccorHotels certified review
Esty E. Families - 25/07/2017
« Guest »

Good and excellent

AccorHotels certified review
Ivan Business - 23/07/2017
« Great »

Nice room hotel and meals

AccorHotels certified review
Jusri Business - 15/07/2017
« A pleasant stay »

Delicious breakfast but the salad bar served less choices. Unique bathroom because the shower and toilet separated.

AccorHotels certified review
Anisa Business - 08/07/2017
« How can i keep my tissue dry if there isn't any tissue box »

There isn't tissue box in my bathroom

AccorHotels certified review
Anonymous Families - 06/07/2017
« The room was totally comfortable but the food was not that variable.  »

I love the room, the reception, the pool, but I was hoping more variations of the food. The Indonesian food was really nice, but the Western food didn't have that much option. But overall it's definitely a comfortable stay.

AccorHotels certified review
Shahid Z. L. Business - 02/07/2017
« good one »

it was realy good to stay at Mercure hotel..its location was and services were upto mark..

AccorHotels certified review
Ilvanda Business - 27/06/2017
« excellent »

What a good service..

AccorHotels certified review
Engelbert M. Business - 25/06/2017
« good hotel »

i am come from manado/north sulaweai. i stay three days and i am interested this hotel beside the new hotel the view of the beach is beautiful. may be if i came back i will stay again... thanks

AccorHotels certified review
Capt. G. S. Business - 23/06/2017
« Room and Service »

Clean room and quick response for request

AccorHotels certified review
Dwi B. Business - 20/06/2017
« comfort »

Bedrooms was comfort, also the tasted of sahur meal at breakfast room.It will more enjoyable if the meal are good enough heated.Tks.

AccorHotels certified review
Maria R. I. Business - 17/06/2017
« Good services »

We was satisfied because of hotel's services. And the staff are very helpful.

AccorHotels certified review
Adhisunu H. Business - 17/06/2017
« Great service and hospitality  »

Satisfying stay with warm hospitality

AccorHotels certified review
Purnomo U. Business - 17/06/2017
« Value for money »

Have never been thinking before that in such a short duration stay in the Mercure Hotel Palu had given me an fenomenal experience. Checking in at late midnight welcoming by a pleasant reception with instant process did helped me to take a quick rest in the room. A morning call for sahur breakfast coupled with a complete buffet style menus are even far more than expected. Thenafter returned back to room for continuing sleeping until getting up in the morning with refreshed condition. Nice bed and clean bed linen make me feel at home. Thank you mercure....

AccorHotels certified review
Anonymous Business - 17/06/2017
« Sufficient good »

View and room is good, but staff need to be more friendly like other mercure hotel in Jawa

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