Hotel - Mercure Melbourne Caroline Springs
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Mercure Hotel

Mercure Melbourne Caroline Springs

10 20 Lake Street 
3023  CAROLINE SPRINGS
AUSTRALIA

319 reviews
TripAdvisor Rating Based on 319 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Well-being (Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Paying, Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • MELBOURNE AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being (Nearby)
    • Jacuzzi (Paying, Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Paying, Nearby)
    • Tanning salon (Paying, Nearby)
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Archery (Paying, Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Paying, Nearby)
    • Billiards/Snooker
    • Bowling (Paying, Nearby)
    • Darts (Paying, Nearby)
    • Football (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Karting facilities (Paying, Nearby)
    • Roller-skating (Paying, Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week Mon - Thurs 16:30 - 21:30
    • Opening hours : Week-end Sun : 16:30 - 21:30

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Mercure Caroline Springs has a range of rooms to suit individual needs. Each room has their own outdoor balcony offering views of the surrounding area and the facilities required for an enjoyable stay.

  • 98 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • WIFI in your room
    • Iron in room
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 830 reviews

Our guest reviews for Mercure Melbourne Caroline Springs

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 319 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 16/07/2017
« Nice rooms good service »

See above

AccorHotels certified review
Lara P. Business - 16/07/2017
« Nice stay »

Was happy to be in level 2, much better than previous trip on room on level 3, with noisey air con until.

AccorHotels certified review
Kripasankaran V. Business - 16/07/2017
« Happy with the infrastructure »

Pleasant stay and happy with the services provided. Staff was always very helpful, whenever i approach them. One such occassion, there was a internet interruption extended for a few days. Other than that happy to continue staying here. Infact , it is my fourth visit since Apr '17

AccorHotels certified review
Phil M. Business - 13/07/2017
« Philgate »

Fantastic place to stay and catch up with work colleagues great room, great service, great food and great location

AccorHotels certified review
Greg P. Business - 13/07/2017
« great service »

was a great stay

AccorHotels certified review
Stewart Business - 13/07/2017
« Melbourne motel with free in-building parking, lake side embience, handy to the airport, shopping and public tranport »

Great staff, amenities and service

AccorHotels certified review
Rodney B. Couples - 11/07/2017
« Rodney Burroughs »

excellent

AccorHotels certified review
Anonymous Families - 09/07/2017
« Great hotel with excellent service »

Was pleasantly surprised. Very nice hotel with easy parking, great service and a very nice well appointed and capacious room.

AccorHotels certified review
Jill L. Families - 09/07/2017

great experience and wonderful staff

AccorHotels certified review
Gail S. Couples - 07/07/2017
« It was wonderful and very comfortable. »

Very comfortable and satisfying. Good choice of eateries and service was very good. Staff were very welcoming and friendly.

AccorHotels certified review
Richard G. Business - 05/07/2017
« Always a very good experience which is why I stay so often. »

As above

AccorHotels certified review
Joe Business - 04/07/2017
« Great »

It was great. I was visiting a client nearby and the hotel is like an oasis in the suburbs. Love the choice of places to relax downstairs.

AccorHotels certified review
Kelly Families - 04/07/2017
« Very Welcoming!! »

All of the staff were very pleasant and welcoming at every point of the stay. The accommodation itself was neat and tidy. This was our 2nd stay and we will definitely be staying there again

AccorHotels certified review
Mike M. Business - 03/07/2017
« Mike McDonald »

The Grand Mercure at Carolyn Springs is my preferred stay in Melbourne which is usually three or four times a year This time I was there for three weeks and service was excellent form reception to housekeeping

AccorHotels certified review
Anonymous Families - 03/07/2017
« Fantastic »

Rooms were spotless staff lovely food delicious

AccorHotels certified review
Simon T. Business - 26/06/2017
« No hassle stay »

Restaurant and breakfast at a high level and rooms very clean. Staff also very friendly and service orientated.

AccorHotels certified review
Christine R. Business - 26/06/2017
« as usual welcomong and enjoyable »

As always all staff are welcoming and accommodating the accommodation is comfortable and well appointed my only comment is that it was very cold and I cannot sleep with an air-conditioner on as such I was depending on warmth from the doona which was tea towel thick and the blanket provided which was so thin that it gave no warmth. With cool temperatures, the bed linin should have met the seasonal requirements and while they are adequate for warmer months, they were less than adequate for the winter months

AccorHotels certified review
Sam T. Business - 26/06/2017

FANTASTIC STAFF ARE UNREEL

AccorHotels certified review
Nathan S. Business - 26/06/2017
« Great. »

Extremely helpful and friendly staff, fantastic food and beautiful rooms

AccorHotels certified review
Anonymous Business - 25/06/2017
« Good »

Enjoyable

Our most recent 20 reviews
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