Hotel - Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel

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4.5/5 1,143 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 30  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ROISSY C DE GAULLE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00 /24:00
    • Opening hours : Week-end 24:00 /24:00

Business services

  • 7 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Please note that the thalassotherapy institute and all its facilities will be temporarily closed on the afternoon of Monday, March 26 from 2pm.

Hotel location

Our rooms

The 103 rooms including 7 suites are decorated with frescoes composed of decor found at the site and positioned above the beds, pearly chandeliers that bring the 1970s to mind, shades of white and gray highlighted by blue, and makePrecious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.

  • 103 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 6,788 reviews

Our guest reviews for Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,143 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Anonymous Couples - 10/06/2018
« Wonderful »

Nice team nice place nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, It is an absolute pleasure to read your comment and I would like to thank you for it! We hope welcoming you again to the Cures Marines. Best regards Emile Viciana - General Manager

AccorHotels certified review
D. S. Couples - 09/06/2018
« A rainy resourcing midweek »

Stunning location even with the bad weather we had. Dedicated profesional staff. Very nice rooms. Only disappointment: the restaurants. Not the quality of the meals (certainly not of 1912) but their setup. When eating at the Brasserie we really felt like seated in a corridor, I understand the area was initially too small to accomodate everyone but the middle row where we were placed provides absolutely zero coziness or privacy. The experience at 1912 was quite « interesting », shortly after getting the mise en bouches a large group arrived at the mezzanine. They were so loud that you could follow their conversations. Actually we were forced to because we could not understand each other anymore. When they started singing « The Lion Sleeps Tonight » (quite out of tune by the way) we complained to the Maître d’Hotel. Unfortunately after several attempts to get a bit of calm in the dining room he gave up. We know you are not responsible for the behaviour of your customers but when they negatively affect the experience of other customers it becomes your problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you very much for this detailed review. It is always very important for us to receive feedback from our customers, thus your comment is highly appreciated. I am very sorry to read your disappointment during your stay and I would like to present my apologies. This kind of "interesting" experiences are definitely not what we are striving for at our restaurants. The whole team hopes to welcome you again soon to Trouville in order to show you a very different experience at our establishment! Best regards Emile Viciana - General Manager

AccorHotels certified review
C L. Couples - 08/06/2018
« Disappointing with help from reception »

The room was adequate but not in my opinion for a five star hotel No welcoming note as you get in any Melisa hotel Just enough room to walk round bed No door on toilet and no plug for a women to style her hair

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs l., Thank you very much for your review. I am very sorry to read that you did not enjoy your room. Please note that we do have various room categories and we would be happy to show you some of them in order to find the perfect room for your needs. The whole Team hopes to have the pleasure of welcoming you again to the Cures Marines! Best regards Emile Viciana - General Manager

AccorHotels certified review
D. N. Couples - 04/06/2018
« Escale zen »

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame D., Je tiens à vous remercier de la part de l'ensemble des équipes des Cures Marines pour vos compliments! J'espère que nous aurons le plaisir de vous accueillir à nouveau très prochainement. Sincèrement, Emile Viciana – Directeur Général

AccorHotels certified review
Chris Couples - 03/06/2018
« Enjoyable Stay »

We enjoyed the beautiful room and hotel. However, the bathroom a little small. Staff was friendly and helpful. Had dinner at Le 1912. Dinner was going good. Some staff nicer than others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, Our purpose is to create an unique and memorable stay for our customers. Thus, it is a great pleasure to read that you have enjoyed your stay in Trouville! The whole Team hopes to have the pleasure of welcoming you soon again, Best regards Emile Viciana - General Manager

AccorHotels certified review
J. Couples - 31/05/2018
« Elegant and comfortable »

We had a very good night at Cures Marines. People are really nice there, it’s very elegant and confortable hôtel. You feel good there in general. We could enjoy the very nice spa as well. We were just a bit disappointed with the quality of the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., Thank you very much for this great review! I am delighted to read that you have enjoyed your stay in Normandy. Please accept our apologies concerning the breakfast. Be assured that I will forward your comment to our F&B Manager. We hope having the pleasure of welcoming you soon again to the Cures Marines, Best regards Emile Viciana - General Manager

AccorHotels certified review
Isa Friends - 29/05/2018
« we thalasso entre amies »

top !

Our hotel has responded to the review
Our hotel has responded to the review

Chère Isa, Nous vous remercions d'avoir partagé votre expérience suite à votre séjour aux Cures Marines. Nous sommes ravis de lire que vous avez grandement apprécié votre séjour et espérons avoir le plaisir de vous recevoir à nouveau prochainement! Sincèrement, Emile Viciana – Directeur Général

AccorHotels certified review
Nicola Couples - 13/05/2018
« Perfect »

Great Hotel location Exceptional room, High level design, furniture and Cooling system Charging station for my Tesla. Only disappoint 25€ for the parking, for this category of Hotel we expected Parking included in the room price. Good restaurent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, It has been a pleasure hosting you at the Cures Marines! The whole team thanks you for your great comment. We are very much looking forward to welcoming you again to Trouville Best regards Emile Viciana - General Manager

AccorHotels certified review
Anonymous Couples - 12/05/2018
« Excellente »

Very kind and professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, It is a pleasure reading your review and we do thank you very much for it! Be assured that I will pass on the message to all our teams! We do hope seeing you again very soon in Trouville Best regards Emile Viciana - General Manager

AccorHotels certified review
Shalineei Couples - 26/04/2018
« Good get-away for a special occasion »

I booked a 1 night stay as a birthday present for my boyfriend. Upon check-in sadly the reception were addressing herself to my boyfriend instead of me for the check-in process even though the booking was under my name specially that i didn't want him to see the price. Halfway, I sternly took over. She was aware that it was for the occasion of his birthday and one would think that she would get the gist that it is a present as I notified this upon making the booking. Other than that, the spa was nice but not big enough for the capacity of the hotel hence was overcrowded. Design of the room was superb, and the layout of the bathroom quite romantic. Special touch of a birthday amenity made a difference to my boyfriend. Bar and restaurant service was great too. It is ideally located for an authentic local experience of Trouville. Quality of the bed and room facilities was as expected although I was quite surprised that the minibar was available upon request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ShalineeI, Thank you veyr much for yor review! We are glad to read that your romantic get-away was a success. Nevertheless, we would like to present our apologies concerning the check-in experience. Be assured that I have informed the person in charge. The whole team hopes to have the pleasure of welcoming you again to the Cures Marines. Best regards Emile Viciana - General Manager

AccorHotels certified review
Helen Couples - 22/04/2018
« Relaxing »

Spa and Thalassotherapy were excellent as usual and we came away feeling relaxed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thank you very much for your great review! The whole team is pleased to read that you had a great stay and could relax during your stay. We are very much looking forward to welcoming you again soon to Trouville. Best regards Emile Viciana - General Manager

AccorHotels certified review
Ya Business - 19/04/2018
« Nice staff, Nice setting, noisy room »

Overall satisfied. The staff was very helpful. Some services and food was overpriced. Nice setting and hotel but rooms a bit tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ya, Thank you very much for your review! We are pleased to read that your stay was overall up to your expectations. Please do accept our apologies for the inconvenience of your room. The whole team hopes to welcoming you again soon to Trouville. Best regards Emile Viciana - General Manager

AccorHotels certified review
Steve Couples - 15/04/2018
« Relaxing »

Service was excellent. Wait staff at bar and restaurant were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you very much for this wonderful review! It was an absolute pleasure welcoming you to Trouville. We are glad to read that your stay was up to your expecations and do hope to have you back at the Cures Marines very soon. Very best regards Emile Viciana - General Manager

AccorHotels certified review
Kasper M. A. Families - 13/04/2018
« illness/pool »

hi, i wrote a very balanced but critical feedback and submitted via your webpages but havent even gotten a reponse which is very unexpected fm a hotel supposed to be 5 stars. as i wrote both my daughters and i got very sick with diareah our last day after of stay in your pool. we didnt go to school/work for many days and have been quite hard hit which i wld expect u to at least recognize if not compemsate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., First of all, i am very sorry to read that your previous feedback did not get any answer. Please do not hesitate in telling us where you have posted it since we do care about answering customer reviews on a daily basis. Our Thalassa & Spa Director, Yoakim, measures all water indicators every day and no anomaly was found. Furthermore, we did not have any reports of waterborne illness of other customers. Nevertheless, we are moved to hear that your visit to Trouville took such an unpleasant ending! Our goal is to create a memorable stay and I do apologize sincerely that we did not manage to provide the ultimate Cures Marines experience. It would be our pleasure to welcoming you again to our property in order to show you the real MGallery feeling. Please do not hesitate in contacting me for a future stay. Best regards, Emile Viciana - General Manager

AccorHotels certified review
D. Families - 06/04/2018

LE PARADIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame D., C'est avec un grand plaisir que l'équipe des Cures Marines se joint à moi pour vous remercier de votre message. Quelle joie de lire que l’hôtel les Cures Marines est un "Paradis"! Nous serons ravis de vous accueillir de nouveau lors de votre prochain séjour à Trouville Bien cordialement, Emile Viciana – Directeur Général

AccorHotels certified review
L. Couples - 02/04/2018
« Could better perform »

Good renovation. Some problems: room deluxe too small, water temperature problems, no up-grade with Accor Gold Card

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Linazasoro, First of all, we would like to thank you for your review. We regret to read that your stay was not up to your expectations. Please accept our apologies that due to availability issues we could not upgrade you. Please be assured that we try our best to upgrade our loyal Gold Members. We do hope that we will have the pleasure to welcoming you again very soon for a new experience in Trouville Best regards Emile Viciana - General Manager

AccorHotels certified review
Michelle Families - 24/03/2018
« Lovely stay! »

We loved it. Especially the spa and walking around the beautiful towns.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Thank you very much for this beautiful review! We are glad to read that you enjoyed your stay at the Cures Marines and do hope to welcome you again to Trouville very soon. Best regards Emile Viciana - General Manager

AccorHotels certified review
Mark T. Business - 22/03/2018
« An exemplary location at the birthplace of Impressionism »

With a personable and genial staff, Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel delivers an experience marked by relaxation and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you very much for this magnificent comment! We were delighted welcoming you to the Cures Marines. The whole Team hopes to see you again soon for a new memorable experience. Best regards Emile Viciana – General Manager

AccorHotels certified review
Sevil D. Business - 22/03/2018
« Thank you for your kind hospitality. »

I stayed your hotel 2 days ago. Hotel decoration amazing... Breakfast should be variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., The whole team thanks your for your stay and your kind words. We are pleased to read that you enjoyed your stay and are looking forward to welcoming you again very soon in Trouville! Very best regards Emile Viciana – General Manager

AccorHotels certified review
Jean Friends - 11/03/2018
« A good 4 star at best »

The hotel itself is very well located, comfortable and fancy. However, I have to state a few things that made me disappointed for a 5 star hotel: The arrival: no-one at the door, you cross the lobby to go up to the reception, there are a few steps and no one is there t help you carry your luggage. The lady at the reception was very polite, but it sounded like what she was saying was almost robotic like, rehearsed, and that made us feel a bit uncomfortable. I expected a 5 star reception, a lobby boy, a parking assistant, etc. Not to be offered if I want my luggage to be taken up once I've done the hardest and only have a lift ride up left. The "superior" room with a view is comfy. The bed is good, there's all the necessities, a coffee machine, a large balcony, that may need better cleaning, but with a very good view over the harbour. However, the crossing of a bathroom to enter the room, the bathroom that's opened and only separated from the bed through a curtain, is bad. You could have made a shorter balcony, which would have improved the view, and made a larger bedroom/bathroom to really separate them. Other than that, the shampoo is not good at all, leaves your hair very dry. I did like: the turndown service when we were at the pool, with two additional free bottles of water. The room was lit in a comfy way when we came back, which was very agreeable. However, please try not to leave a non activated room key in the light slot, as we took it later at night, and it did not open the door. I had to go back to reception at 1 am to get another card. Now the spa: the pool could be a tiny bit warmer, one or two degrees, but that's my opinion. The water was burning the skin and the eyes a lot. We'd have like some options of water and infusions or tea in the resting room. We got an absolutely great welcome at the bar, kudos to the barman and his knowledge of the drinks! The breakfast was delicious, the waitress there was very sweet and smiley, the salmon was a bit too salty though. Now we liked our stay as a whole, but found that a lot of little details made Les Cures Marines look like a good 4 star hotel, not a 5 star. Had I booked a 4 star, a tiny bit cheaper, I would have been quite happy. But for €300 a night off season, I find a few things could really be improved. By the way, there was a strong smell in the hallway on the 4th floor. Fishlike. Not sure why. Luckily, it didn't reach the room. Finally, a very warm thanks to the team for the gift you got for Géraldine's birthday, she was very touched! Thanks a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, First of all, I would like to thank you for your detailed review. Thanks to your honesty we will be able to address all the issues mentioned. Your message showed us that you have not been fully satisfied with your stay. This situation is not acceptable for us and I would like to present our most sincere apologies for that. Having said that, we are delighted to read your satisfaction concerning our food & beverage offer. The teams from the bar and breakfast will be happy about your appreciation. We hope that we will have the opportunity and pleasure to welcome you back soon in order to show a true memorable 5-star experience! Very best regards from Trouville Emile Viciana - General Manager

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