Hotel - Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel

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4.5/5 1,102 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 16h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 30  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • ROISSY C DE GAULLE
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool (Paying, Nearby)
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
    • Tennis (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
  • Bicycle hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00 /24:00
    • Opening hours : Week-end 24:00 /24:00

Business services

  • 7 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Please note that the thalassotherapy institute and all its facilities will be temporarily closed on the afternoon of Monday, March 26 from 2pm.

Hotel location

Our rooms

The 103 rooms including 7 suites are decorated with frescoes composed of decor found at the site and positioned above the beds, pearly chandeliers that bring the 1970s to mind, shades of white and gray highlighted by blue, and makePrecious materials such as wool, waxed linen, mat and satin adorn the windows, sofas and chairs. The curtains can be drawn completely around the room to create a cozy cocoon away from the noise in an intimate acoustic.

  • 103 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 6,437 reviews

Our guest reviews for Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,102 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ya Business - 19/04/2018
« Nice staff, Nice setting, noisy room »

Overall satisfied. The staff was very helpful. Some services and food was overpriced. Nice setting and hotel but rooms a bit tired.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ya, Thank you very much for your review! We are pleased to read that your stay was overall up to your expectations. Please do accept our apologies for the inconvenience of your room. The whole team hopes to welcoming you again soon to Trouville. Best regards Emile Viciana - General Manager

AccorHotels certified review
Steve Couples - 15/04/2018
« Relaxing »

Service was excellent. Wait staff at bar and restaurant were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve, Thank you very much for this wonderful review! It was an absolute pleasure welcoming you to Trouville. We are glad to read that your stay was up to your expecations and do hope to have you back at the Cures Marines very soon. Very best regards Emile Viciana - General Manager

AccorHotels certified review
Kasper M. A. Families - 13/04/2018
« illness/pool »

hi, i wrote a very balanced but critical feedback and submitted via your webpages but havent even gotten a reponse which is very unexpected fm a hotel supposed to be 5 stars. as i wrote both my daughters and i got very sick with diareah our last day after of stay in your pool. we didnt go to school/work for many days and have been quite hard hit which i wld expect u to at least recognize if not compemsate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., First of all, i am very sorry to read that your previous feedback did not get any answer. Please do not hesitate in telling us where you have posted it since we do care about answering customer reviews on a daily basis. Our Thalassa & Spa Director, Yoakim, measures all water indicators every day and no anomaly was found. Furthermore, we did not have any reports of waterborne illness of other customers. Nevertheless, we are moved to hear that your visit to Trouville took such an unpleasant ending! Our goal is to create a memorable stay and I do apologize sincerely that we did not manage to provide the ultimate Cures Marines experience. It would be our pleasure to welcoming you again to our property in order to show you the real MGallery feeling. Please do not hesitate in contacting me for a future stay. Best regards, Emile Viciana - General Manager

AccorHotels certified review
D. Families - 06/04/2018

LE PARADIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame D., C'est avec un grand plaisir que l'équipe des Cures Marines se joint à moi pour vous remercier de votre message. Quelle joie de lire que l’hôtel les Cures Marines est un "Paradis"! Nous serons ravis de vous accueillir de nouveau lors de votre prochain séjour à Trouville Bien cordialement, Emile Viciana – Directeur Général

AccorHotels certified review
L. Couples - 02/04/2018
« Could better perform »

Good renovation. Some problems: room deluxe too small, water temperature problems, no up-grade with Accor Gold Card

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Linazasoro, First of all, we would like to thank you for your review. We regret to read that your stay was not up to your expectations. Please accept our apologies that due to availability issues we could not upgrade you. Please be assured that we try our best to upgrade our loyal Gold Members. We do hope that we will have the pleasure to welcoming you again very soon for a new experience in Trouville Best regards Emile Viciana - General Manager

AccorHotels certified review
Michelle Families - 24/03/2018
« Lovely stay! »

We loved it. Especially the spa and walking around the beautiful towns.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, Thank you very much for this beautiful review! We are glad to read that you enjoyed your stay at the Cures Marines and do hope to welcome you again to Trouville very soon. Best regards Emile Viciana - General Manager

AccorHotels certified review
Mark T. Business - 22/03/2018
« An exemplary location at the birthplace of Impressionism »

With a personable and genial staff, Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel delivers an experience marked by relaxation and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you very much for this magnificent comment! We were delighted welcoming you to the Cures Marines. The whole Team hopes to see you again soon for a new memorable experience. Best regards Emile Viciana – General Manager

AccorHotels certified review
Sevil D. Business - 22/03/2018
« Thank you for your kind hospitality. »

I stayed your hotel 2 days ago. Hotel decoration amazing... Breakfast should be variety.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., The whole team thanks your for your stay and your kind words. We are pleased to read that you enjoyed your stay and are looking forward to welcoming you again very soon in Trouville! Very best regards Emile Viciana – General Manager

AccorHotels certified review
Jean Friends - 11/03/2018
« A good 4 star at best »

The hotel itself is very well located, comfortable and fancy. However, I have to state a few things that made me disappointed for a 5 star hotel: The arrival: no-one at the door, you cross the lobby to go up to the reception, there are a few steps and no one is there t help you carry your luggage. The lady at the reception was very polite, but it sounded like what she was saying was almost robotic like, rehearsed, and that made us feel a bit uncomfortable. I expected a 5 star reception, a lobby boy, a parking assistant, etc. Not to be offered if I want my luggage to be taken up once I've done the hardest and only have a lift ride up left. The "superior" room with a view is comfy. The bed is good, there's all the necessities, a coffee machine, a large balcony, that may need better cleaning, but with a very good view over the harbour. However, the crossing of a bathroom to enter the room, the bathroom that's opened and only separated from the bed through a curtain, is bad. You could have made a shorter balcony, which would have improved the view, and made a larger bedroom/bathroom to really separate them. Other than that, the shampoo is not good at all, leaves your hair very dry. I did like: the turndown service when we were at the pool, with two additional free bottles of water. The room was lit in a comfy way when we came back, which was very agreeable. However, please try not to leave a non activated room key in the light slot, as we took it later at night, and it did not open the door. I had to go back to reception at 1 am to get another card. Now the spa: the pool could be a tiny bit warmer, one or two degrees, but that's my opinion. The water was burning the skin and the eyes a lot. We'd have like some options of water and infusions or tea in the resting room. We got an absolutely great welcome at the bar, kudos to the barman and his knowledge of the drinks! The breakfast was delicious, the waitress there was very sweet and smiley, the salmon was a bit too salty though. Now we liked our stay as a whole, but found that a lot of little details made Les Cures Marines look like a good 4 star hotel, not a 5 star. Had I booked a 4 star, a tiny bit cheaper, I would have been quite happy. But for €300 a night off season, I find a few things could really be improved. By the way, there was a strong smell in the hallway on the 4th floor. Fishlike. Not sure why. Luckily, it didn't reach the room. Finally, a very warm thanks to the team for the gift you got for Géraldine's birthday, she was very touched! Thanks a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean, First of all, I would like to thank you for your detailed review. Thanks to your honesty we will be able to address all the issues mentioned. Your message showed us that you have not been fully satisfied with your stay. This situation is not acceptable for us and I would like to present our most sincere apologies for that. Having said that, we are delighted to read your satisfaction concerning our food & beverage offer. The teams from the bar and breakfast will be happy about your appreciation. We hope that we will have the opportunity and pleasure to welcome you back soon in order to show a true memorable 5-star experience! Very best regards from Trouville Emile Viciana - General Manager

AccorHotels certified review
Anonymous Couples - 18/02/2018
« a bit short of expectations for a 5 star hotel »

excellent and friendly service large room but bathroom size much too small breakfast area, buffet quality below standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Stephen C. Couples - 01/02/2018
« Relaxing Environment »

Peaceful setting by the sea and complemented with relaxing spa facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen C., We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Noel Couples - 02/01/2018
« Perfect Post Xmas break »

My partner and I seriously needed a break after hosting Xmas and this stay did that perfectly. The hotel was superb. We will be going back for sure as we thoroughly enjoyed our stay. Thank you to the staff for making us feel welcome and making sure that we had a good time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel, We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Anonymous Friends - 28/11/2017

Très bon week-end end

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brigitte N., We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Lcm Friends - 24/11/2017
« Nourished and nurtured ….. »

Warm , welcoming and comfortable . However on arrival there were a few frustrations . i had stressed my request for twin beds . The room was not set up as twin beds and required housekeeping to redo the beds , , change double sheet to singles , change duvets etc. while we waited . i had spoken to reception before arrival , informing that we were celebrating my friends 70th birthday and was told that a bouquet of flowers would be in the room as a welcome gesture . This was not the case . A scented candle was later sent up when I expressed disappointment . While much appreciated , I don't feel it created the same sense of welcome …. The quality of the bedding was superb . Staff were helpful and friendly and I appreciated the swift response by housekeeping and room service . … A special mention to the quality of food . Wonderful ( and rare ) to have such importance given to vegetables … a delight to discover each evening ! Healthy and delicious - a very real treat that made all the difference to our stay . Much appreciated the option of having breakfast in the bedroom inclusive in our demi - pension - ideal as we had morning thalasso and didn' t have to dress ! It made it so much more relaxed and restful .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loucinda Midgley, We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Aurélie Couples - 21/11/2017
« Wonderful service »

The service is amazing, the infrastructure very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aurelie B., We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hôtel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
I. G. M. Couples - 20/11/2017
« Mercure Hatfield Oaks Hotel »

Nice chilling weekend in Hatfield Lovely reception staff and greeting. Lovely spacious clean room very comfy bed and shower and bath The restaurant was superb nice evening meal but small mains portion Breakfast both days superb excellent choices and great gluten free options for my partner. Restaurant amazing conservatory !

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. I., We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hotel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Kristof Families - 06/11/2017
« nice facilities, welcoming staff, very low level food »

The food in the room service was simply disgusting, in my many stays in 5* hotels I NEVer had such bad food, also the quality of the food and the ingredients in the breakfast is very low level and poor quality. It is clear to me that your responsible food has no clue. It is a pity because it drops the whole experience down , the staff is lovely , the facilities are nice but as soon that you come near food it becomes a disappointing experience. 3 words: fire the chef.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristof C., Thank you for taking the time to tell us about your experience at the Cures Marines Trouville Hotel Thalasso & Spa-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
James Couples - 06/11/2017
« Week end »

Un joli moment

Our hotel has responded to the review
Our hotel has responded to the review

Dear James U., We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hotel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
B. Couples - 03/11/2017
« Reap off, avoid »

Very good location, very stylish hotel but rooms are extremely small, breakfast is disappointing and slow and clear lack of swimming pool to complement the spa. prices at spa and generally for hotel are extremely high for what it is. avoid

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francois B., Thank you for taking the time to tell us about your experience at the Cures Marines Trouville Hotel Thalasso & Spa-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emile Viciana – Directeur Général

AccorHotels certified review
Rachel S. Couples - 02/11/2017
« excellent installations. perfect situation and great decor »

The room equipment was good, the decoration perfect, the bedding quality excellent. But it is a pity that there is no door between the bathroom and the toilets !!! Also the curtains do not totally blind the room at night and we were at the uppest floor, where the facade was lighted at night so this was an inconvenient. The baths and spa installations are wonderful, lovely, clean and very well decorated and the staff is great. The restaurant (not the 1915) is open in the middle of the way to the rooms by the bar, so it does not feel cosy. The breakfast is deceiving for such a classy hotel, we would have expected much more choice such as a biggest variety of freshly cut fruits and nuts, same for the cooked food, same for the variety of breads. It looked a bit on the economic side. We are often travelling in the US and Asia and the breakfasts are by far much more varied over there. Also we asked about the sports activities weekly planning at the concierge desk, he said he could not help us on that, we had to ask the reception desk, where they said they could not help us either, that we had to go and ask directly at the spa area. so we went there and they gave us a printed weekly sports activities planning. wouldn't it be clever to have some printouts at the reception and concierge desk ??? Thank you !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Frederic Surmely, We very much appreciate your comments regarding your stay at the Cures Marines Trouville Hotel Thalasso & Spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emile Viciana – Directeur Général

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