Hotel - Pullman Paris Roissy CDG Airport
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Pullman Hotel

Pullman Paris Roissy CDG Airport Hotel

3 Bis Rue De La Haye  Roissypole / Cs 10008 
95935  ROISSY
FRANCE

808 reviews
TripAdvisor Rating Based on 808 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  EUR
  • Swimming pool
    • Pool
    • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 0:00
    • Opening hours : Week-end 0:00 - 0:00

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our welcoming rooms combine functionality with elegance for optimum comfort. Comprising a generous bed, a large flat-screen TV, large mirrors, a spacious walk-in closet and atraditional dressing table, Christophe Pillet's designer touch will make you feel at home. The shower or bathtub with rain shower offers a real moment of relaxation to recuperate after a long trip.

  • 305 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Pay per view channel(s)
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,517 reviews

Our guest reviews for Pullman Paris Roissy CDG Airport

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 808 reviews
Certificate of excellence 2016
TripAdvisor certified review
Family - 15/07/2017
« Exceptional Service and a Great Property »

We booked 2 rooms here for a long layover we had at CDG. One for my husband and me and one for our two teens. We got to the hotel and they were full and did not have rooms close together. It wasn't too big of a deal but the check-in person really went out of her way to try to find rooms close together for us. It took a while and involved getting a supervisor to help. The hotel manager noticed it was taking a while to check us in so he came over and invited us to sit in the bar and got us drinks on the house. It was not at all necessary but very much appreciated! The rooms were much nicer than expected and the breakfast the next morning was excellent! All of this and the rates are very low. I couldn't recommend this hotel highly enough! If you're looking at CDG, this is the place to stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon C, Thank you very much for sharing such positive and generous comments with us! Our Guests’ satisfaction is the greatest source of motivation and really encourages us to continue providing the highest level of service. I hope that we will have the pleasure to welcome you again, Kind regards, Joel Sonnes General Manager

AccorHotels certified review
Alexey Z. Couples - 13/07/2017
« Nice place, but service could be better »

Great facilities, but not everything works as it should

AccorHotels certified review
Anonymous Business - 13/07/2017
« food good, room some bad points »

room to bath/shower did not work, garbage bin was not emptied (previous guest) shower in bath tub is a minus for me, water crane shower hard to understand

AccorHotels certified review
Shely L. Families - 12/07/2017
« overall satisfied »

Nice room, great breakfast. We would like to suggest that the sofa bed will be made up in advance. We came in late from our flight and it took a while to get the bed arranged for the night.

AccorHotels certified review
Krug Couples - 12/07/2017
« A comfortable night's stay close to CDG. »

We stayed at the Pullman after a week in Provence before our flight home. The hotel is sleek and modern with obvious attention to the things travelers need, a super comfortable bed, a great shower, and modern amenities like outlets for American electronics...thank you!

AccorHotels certified review
Sharon C. Couples - 12/07/2017
« Great airport accommodation »

Friendly check in, beautiful room & facilities. Good food. Good staff

AccorHotels certified review
Edmond B. Couples - 11/07/2017
« My requested accommodation was not respected, therefore a lot time was consumed by room change process  »

This was my 4th or 5th stay at this hotel. As always, I had asked for a room the does not face the adjacent building. Upon arrival, I asked the receptionist to ensure that the window in my room is not looking at an adjacent building. She assured me that it was not. After hauling my luggage to the room I found out that it was not the case. The next hour or so was consumed by locating and transferring to another room, by which time the restaurant was already closed! Per receptionist’s advice, I went to the bar area to order some food. After waiting 15 minutes at the table in the lobby/bar area, no one attended to me, so I walked to the bar to find out they were no longer serving any food at the bar!

AccorHotels certified review
Anonymous Families - 11/07/2017
« managing director »

Good experience , but going from Hoop's terminal to Pullman with luggage's is very challenging . We were flying back the day after to the US . Just a huge pain. Shuttles to and from terminal should exist . Even going from the navette's terminal at Roissy Pole to the hotel's lobby is difficult with many luggages . From this point of view I thought I should have gone to the Sheraton better located. Also lack of waiters to take your order at the restaurant . Long time to wait to even have a bottle of water. I looked at other tables , the Chinese patron were almost desperated.

AccorHotels certified review
Anonymous Business - 11/07/2017
« welcome »

-

AccorHotels certified review
Adrian Couples - 10/07/2017
« Excellent hotel very convenient »

Very pleasant, with quiet room, good restaurant and also nice recreation facilities.

AccorHotels certified review
Anonymous Business - 09/07/2017
« An opportunity but a real miss -- rare for me at an Accor premium property »

My room was beautiful but fraught with problems. I checked for late arrival to room 714, took a shower, etc. -- did not spend the night there. First full night the mechanical systems in the room woke me up every 5 to 7 minutes -- I kept thinking it was going to stop, I was exhausted from an overnight flight the evening before and a full day of work. The third night the noises continued. They moved me to room 707 -- that worked perfectly. However my final morning Room Service missed my time entirely until I reminded them. The bar area also did a 'special' and therefore was not serving dinner, only overpriced tapas. Service and people were great however.

AccorHotels certified review
Fiona G. Families - 09/07/2017
« room, amenities and staff excellent, room service too expensive and food very salty »

room, swimming pool sauna etc were excellent, the check in / check out was fast and efficient. Only complaint - room service menu is limited - 2 burgers cost 50 euros! The burgers and the salad were also too salty - that much salt should be added by the guest, not the restaurant staff

AccorHotels certified review
Jeanne Business - 08/07/2017
« Not quite up to Pullman standards »

The check in was very un personal. No questions were asked and what is worse... no explanation was given about the hotel, breakfast.. anything. The room was hot and with the airco full on stayed too hot for my liking. When I ook a Novotel... one. But with Pullman I expect the airco to work. The Bar personnel was kind and quick. Well done! And the food and drinks oke. Unfortunately, my voucher for the free drink was nog deducted from my bill... Disappointing. I asked for a fast check out but I had to give my room number anyway and they first had to check everything before I could go.

AccorHotels certified review
Prefer N. T. D. Couples - 08/07/2017
« Friendly customer service, but room had a musty unpleasant odor. »

As stated above.

AccorHotels certified review
Natric Families - 07/07/2017
« Beware if you have food allergies! »

We stayed at the Pullman Charles de Gaulle (near the airport) for one night while we waited for our connecting flight. The rooms are small but comfortable, and the hotel is generally nice. We were very tired and hungry when we arrived, so we decided to skip the restaurant, and just order room service. My son as a dairy allergy and I have a gluten intolerance. I looked for what seemed like the most promising options for us on the menu, then called room service. Just to make sure we wouldn't be exposed to anything that might make us sick, I asked the man who answered the phone whether the salad that I wanted to order contained any gluten. He said, laughing, that he didn't know what gluten was, and whether there was any in the dish, but just to be safe I shouldn't order ANYTHING off the menu, because it MIGHT contain gluten and there was nothing he could do about it. WTH? Not eat at all when you've been traveling all day and just want some nourishment? There's NOTHING on the menu that you can safely offer me? Anyway, I was pretty sure that the salad would not contain anything with gluten, so I told him to add it to the order (I figured I could check when it arrived, and didn't want to get into a big confrontation because, honestly, I was afraid that with his attitude he might sneak something into our food out of spite). Then, I told him that my son had a dairy allergy, and whether he could make sure the burger didn't contain any dairy (no cheese, and no dairy in the bun or to cook the meat). He just laughed again, hinting in his tone that I was a very complicated person and that he would make no effort to accommodate us, but then sighed and said he could hold the cheese off the burger if I insisted. Now, I happen to be fully bilingual, and speak perfect French, so there was no language barrier and I was able to explain things very clearly to him. I simply could not believe the kind of service that I was getting! Wow. To be so uncaring about people who are staying in your establishment, and who kindly ask for simple considerations in their order because of allergies was beyond me. Not cool, Pullman! I am giving 3* because the room was comfortable and we slept well, but I left quite unhappy with the experience.

AccorHotels certified review
Anonymous Business - 07/07/2017
« very nice hotel but a couple of issues »

I checked in but the internet was not working so they were not able to upgrade my room like they should have . Also, luckily I could tether to my phone or I would not have been able to get work done. Other than that, the place is very nice and the employees are the friendliest and the nicest and go the extra mile. I love staying in this hotel the night before I fly out of Paris. It would be nice if the coupon for a free welcome drink included champagne and inexpensive cocktails like Ricard etc. Some of us do not drink beer and I prefer wine with my dinner and not as a drink in the bar.

AccorHotels certified review
Mark H. Couples - 07/07/2017
« A very nice airport hotel »

The hotel was comfortable, good bed, working climate control, good restaurant, friendly staff -- only downside was that I made a keying error when I made the reservation and wound up being charged a lot of money to correct my error even though I called the hotel within minutes of making the error.

AccorHotels certified review
David S. Business - 06/07/2017

no wifi working during our visit. Service in the restaurant was painfully slow as was check in due to related technical problems.

AccorHotels certified review
Peter Couples - 06/07/2017
« Fine »

Our stay was fine. We initially had trouble finding the hotel due to the lack of signage in the Terminal 3 CDGVAL station. Room set up a little odd, with no handbasin in the toilet. Separate soaps for sink and shower would be an improvement. The experience would be better, and more environmentally friendly, if the paper tea cups could be replaced with crockery, as these give the place a cheap look. Using the TV to provide information on all the hotel amenities doesn't work, especially if you arrive tired and just want to quickly look something up. The staff at the bar were very friendly, we enjoyed our time there. Unfortunately meal prices are astronomical, so we chose not to eat in the hotel.

AccorHotels certified review
Heather Couples - 06/07/2017
« Not what we expected »

We booked the Pullman in order to get a really good sleep before our very long journey home to Australia. The check in was excellent, fast and friendly. The room however ,210, smelt terribly of cigarette smoke and some sort of room deodorant to try to cover it up. I should have asked to be moved because that would have fixed the next problem. There was this terrible loud techno thump thump music playing at the outside restaurant below our window. This ended any hopes of my early bedtime and getting a good rest before our very long flight ahead. Just as I was about to go downstairs and complain it was turned down a bit after 10 pm and I eventually got to sleep. Not at all the experience we were hoping for. The staff at the hotel were very friendly and the food was fantastic.

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