Hotel - ibis Valparaiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Valparaiso Hotel

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4.0/5 1,817 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 37731.00 CLP Non member rate
From 35844.45 CLP Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 2 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern and inviting, the new ibis room has everything you need: a large bathroom, modern decor, a comfortable bed with a duvet, Internet access with free WIFI and a flat-screen TV with the best international channels.

  • 184 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Suite Box
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 9,247 reviews

Our guest reviews for ibis Valparaiso

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,817 reviews
AccorHotels certified review
Ryan Couples - 11/01/2018
« Not a good hotel. »

I lost a full nights sleep because there was a club nearby that played music until at least 4 am. The breakfast was very very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ryan D., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

TripAdvisor review
barbaramP4018ZA Couples - 10/01/2018
« Valparaiso - loved it! »

Great hotel at the heart of town with wonderful views of the ocean and interesting insights into the loading and unloading of ships! The only reason I haven't made this an excellent review is that the hotel could have done with somewhere we could have sat outside to relax.

AccorHotels certified review
Anonymous Couples - 05/01/2018
« Agradable »

Agradable, confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manuel Contreras, We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Glen Couples - 03/01/2018
« Overall very satisfied with no major issues. »

Great location, good bfast, clean rooms. Gloria was very helpful with our early check-in. Room safe and cleanliness appreciated. Maid forgot to come one day, but it was Christmas, so we understood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear glen Shen, We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Uninmx Families - 27/12/2017
« Clean, spacious, nice staff »

Loved this hotel. It is near the harbour, half a block from a metro station and connected through trolleybus and bus to everything interesting. We had one room with a beautiful view of the harbour and metro and one with ugly buildings only. We were on the fifth floor and it was very quiet, even though the hotel is on a busy avenue. The buffet breakfast is not great, but it is a good price as compared to restaurants nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susana Marin de Rawlinson, We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Leandra Couples - 26/12/2017
« Excelente »

Excelente experiencia

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leandra Rodriguez, We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ana Business - 24/12/2017
« comoda »

satisfactoria

AccorHotels certified review
Anonymous Business - 23/12/2017

Agradable estancia. Linda vista.

AccorHotels certified review
Anonymous Couples - 23/12/2017
« Not nice »

The checkin was slow and clumsy, staff left passport behind after copying it, No tea or coffee facilities to access and bar staff overcharged and had no milk. Could not sleep due to disco across the road , very unpleasant. Would not stay there again or recommend, not up to Ibis standard elsewhere.

AccorHotels certified review
Veronica Business - 20/12/2017
« Frantastic location »

Very helpful and friendly staff, lovely location and hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronica C., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Nicolàs L. Couples - 18/12/2017
« Good for the price »

It could be better, but it's good for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Enrique Business - 15/12/2017
« Excelent »

Very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Enrique Mundaca, We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Panagiotis N. Couples - 12/12/2017
« Checking process needs to be reviewed as well as payment process. Staff needs to be trained in cordiality. Guess has to feel welcome not a burden. »

Arrange online check in to avoid the checking hassle. Pointless as once I reached the Hotel checking process was done once again. Room was clean and comfortable, as always; corridors not so much, full of cigarette smell. Breakfast process tedious, although with the booking I took the breakfast option. Somehow during the second checking process this option was lost. Personnel instead of assisting and explaining that breakfast wasn't charged, confronted me as I was trying to take advantage, this went on until I presented the mail with the booking confirmation. At the Check out process I was charged more than my booking showed. A rather small amount but the clerk attitude was not what should be expected. At the end I let the bill overcharged because I didn't want to lose more time at the process. First time that I had such a bad experience with Ibis

AccorHotels certified review
Elio Couples - 12/12/2017

No plena.

AccorHotels certified review
Nina Friends - 11/12/2017
« Excelent »

Everythin was clean and comfortable

AccorHotels certified review
K. Business - 09/12/2017
« no complaints »

very comfortable; my room was quiet and clean.

AccorHotels certified review
Pedro Families - 04/12/2017
« SATISFACTORIA »

SATISFACTORIA

AccorHotels certified review
Américo M. Families - 04/12/2017
« Perfecta »

Atencion recomendable

AccorHotels certified review
Hassan Business - 01/12/2017
« Not recomended »

Dirty rooms, no room service, very basic, dangereous area by night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hassan E., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luciano Marquardt Hotel Ibis Valparaíso

AccorHotels certified review
Francisco Business - 01/12/2017
« Quiet »

very Good!

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