Hotel - ibis Valparaiso
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Ibis Hotel Hotel

ibis Valparaiso Hotel

Av Errazuriz 811 
2340000  VALPARAISO
CHILE

1,725 reviews
TripAdvisor Rating Based on 1,725 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • 2 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Modern and inviting, the new ibis room has everything you need: a large bathroom, modern decor, a comfortable bed with a duvet, Internet access with free WIFI and a flat-screen TV with the best international channels.

  • 184 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Suite Box
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 8,523 reviews

Our guest reviews for ibis Valparaiso

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,725 reviews
AccorHotels certified review
Paul G. Solo - 17/09/2017
« Clean, good staff and a good location. »

Very satisfying, the staff were friendly and efficient. The breakfast appeared to be excellent, unfortunately I don't eat breakfast. I would stay again

AccorHotels certified review
Anonymous Couples - 05/09/2017
« Clean, reasonably priced hotel with some quirks. »

The hotel is clean, reasonably priced and with a great location. For some reason, the hotel built the gym next to rooms. As a result, it can be quite loud in the rooms with music blasting and equipment working. This was the case for me in my room starting at 6 a.m.

AccorHotels certified review
Ana O. Couples - 29/08/2017
« Pintoresca »

Satisfactoria

AccorHotels certified review
Jeremy Families - 27/08/2017
« Comfortable hotel, noisy location at night »

We checked into the Ibis after finding our apartment in Valparaiso was actually 90km away. We use the Ibis chain in Europe as a reliable no frills budget hotel chain and so we were confident that we knew what to expect in Chile. We weren't disappointed, check-in was very straightforward and we soon had 3 rooms close to each other on the sixth floor. After checking out the following day, we decided to stay another night in Valparaiso and were able to check back in again, once more with no fuss at all. The only downside of the rooms is the Facebar, which is open into the not so easy hours of the morning, and the noise is particularly noticeable between 2 and 4am.

AccorHotels certified review
Roan Couples - 25/08/2017
« Positive experience »

Overall I had a positive experience. However, the quality of the food is low. It would also help having face towels in the bathroom.

AccorHotels certified review
Pamela M. Solo - 22/08/2017
« Red Moon »

Okay except for the elevators. They were not in service. Occasionally ONE of the three worked. Mostly, I walked using the fire exit. In this exit, the lighting is not automatic on each floor until the person gets to the bottom of each lot of approx. 12 steps. This is a serious health and safety risk. Restaurant helpful, especially Rose/Rosa I think is her name

AccorHotels certified review
Anonymous Friends - 21/08/2017
« Bad service, unfriendly breakfast stuff, strong chlor smell in the bathroom »

The security man was very unfriendly and no manners how to talk with guests. The stuff preparing breakfast was also very unfriendly and did not even say welcome or goodbye to us. The room is nice, spacious but the bathroom had an intense smell after chlor, so intense that my eyes reacted allergically to it.

AccorHotels certified review
Daniel S. M. Business - 21/08/2017
« Good room, bad service »

1. They called me telling me there was a problem and that I had to change the hotel. I told them I was arriving to the hotel, so they told me it was ok 2. Once in the hotel, staff at reception start behaving in a weird way, and ask me just to "wait"... for about 10 minutes. 3. I asked to the other person at the reception, and they told me: "they will tell you something bad". 4. When the person arrived back, told me I had to change to another hotel. I told them about the call, and then I had to wait another 10 minutes. Finally I got a room. 5. Once in the room, it had 2 small beds, instead of the large bed I had booked. 6. I tried to use the "wake up service" trough the telphone, but it It didnt´ work. 7. The key look at the door wasnt working properly neither

AccorHotels certified review
Anonymous Couples - 16/08/2017
« inexpensive, reception desk could improve, convenient location and nice parking »

Receptionist had charged the credit card although the reservation page and check in page mentioned that there would be no charge until we got to the hotel. We had to argue about getting breakfast as this was included in the reservation, in the end the person at reception agreed that "yes" we had breakfast. One light bulb did not work it was not possible to change it so we were offered another room, however we had unpacked so did not take offer. There were two rather thin (lots of use) towels in the bathroom, maybe one other small towel to dry hands would be nice.

AccorHotels certified review
Anonymous Couples - 15/08/2017
« confortable cómoda »

Comoda

AccorHotels certified review
Edmundo A. Couples - 08/08/2017
« 2 of 3 elevators were out of order. Sunday was a terrible to get it. »

Room and personnel OK

AccorHotels certified review
Jorge C. Solo - 01/08/2017
« Ing. Jorge C. »

It was a nice experiencie.

AccorHotels certified review
Rene A. Solo - 01/08/2017
« Enough to spend few days, the attention need to be improved »

I am a frequent customer more than 20 days a year at least, but I am finding the attention is decreasing with many personnel changes. The main entrance is not always open due security reason I guest, but it is very unconfortable for the users carrying their stuffs and at the same time start to look for their keys in pockets, bags, or any place...which is a bigger security exposure for the hotel customers... Travelling around the world never been exposed to this unsusual risk that is easy to solve with an efficient guard opening the door for customers if that is the security case.

AccorHotels certified review
Scott Solo - 27/07/2017
« Great Location. Fantastic hot shower. »

After traveling for a month in S.A....it was fantastic to have a hot shower with strong water pressure...as simple as it sounds it is not frequently delivered, this hotel delivered.

AccorHotels certified review
Isaias G. Families - 22/07/2017
« Good »

Noisy in the night from the other rooms

AccorHotels certified review
John Solo - 21/07/2017
« Perfectly OK »

I found the staff rather unfriendly and inflexible, but otherwise the hotel is of a good standard

AccorHotels certified review
Mikel C. Couples - 26/06/2017
« Good value for money »

Comfortable bed, good wifi but some poor bathroom, just 2 towels for 2 people, and some dirty parts in the bathroom too.

AccorHotels certified review
Rodrigo A. Solo - 16/06/2017
« Satisfactory service, as expected »

Good value for money, as always.

AccorHotels certified review
Patricia Couples - 15/06/2017

Muy comodos. Lindo hotel. Recomendable.

AccorHotels certified review
Roland J. Friends - 12/06/2017
« Simple, had everthing I needed. »

Ideal for what I needed. 1 night stay.

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