Hotel - ibis Valparaiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Valparaiso Hotel

4.0/5 1,931 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 40974.00 CLP Non member rate
From 38925.30 CLP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Dogs up to 33 lb (15 kg) permitted
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check In (Paying)
    • Late Check Out (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 2 bar(s)

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Modern and inviting, the new ibis room has everything you need: a large bathroom, modern decor, a comfortable bed with a duvet, Internet access with free WIFI and a flat-screen TV with the best international channels.

  • 184 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Suite Box
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.2/5 AccorHotels Rating 10,699 reviews

Our guest reviews for ibis Valparaiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,931 reviews
Claudio M. Business - 03/12/2018 AccorHotels certified review
« Lots of problems »

Door lock not good. Key did no work. Too much noise at night. Not kind people at the front desk

Lilian Couples - 27/11/2018 AccorHotels certified review
« Good »

It could be better but when we arrived at midnight we did not feel welcome people in charge were not really friendly. On the other hand, there was a problem with the AC, then the floor was wet and somebody put a towel on the floor. The quilt was stained and one of the lamps was broken.

Arnoldo Business - 22/11/2018 AccorHotels certified review
« Experiencia ideal »

genial

Carlos Couples - 20/11/2018 AccorHotels certified review
« agradable »

tranquila

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos B., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kim S. Couples - 20/11/2018 AccorHotels certified review
« good value for money »

We stayed two nights (Friday and Saturday) The hotel is in a good location, next to a supermarket. Breakfast was ok, enough to eat but not consistent (eg first morning the eggs were scrambled perfectly and the next they were watery and runny, there was also no tomato/cucumber the second day- small things but slightly annoying!). Reception staff were great, they spoke good English and were helpful. We also would have gone to the bar in the evening however the bright lights and lack of atmosphere put us off, which is a shame as drinks were reasonably priced. Add a few candles to the tables and I think you'll have more customers! One more thing- there were no hand towels in the bathroom- just 2 bath towels and a bathmat. A hand towel would have been appreciated. Our shower did not drain properly either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Jose S. Business - 19/11/2018 AccorHotels certified review
« it was okay... »

clean place, but the towels were too old, no water in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose s., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 17/11/2018 AccorHotels certified review
« Awful »

Loud music all night, I couldn’t sleep at all

Ian B. Business - 13/11/2018 AccorHotels certified review
« Noisy! Poor service. Horrible breakfast. »

I've stayed at many Ibis hotels all over the world, so I thought I knew what to expect. But this was really unsatisfactory. The check in was slow and cumbersome. The bar staff just ignored me. I wanted to get a drink after a long flight and after standing at the bar for 20 minutes gave up and went elsewhere. Breakfast was so bad and overcrowded I went to a cafe around the corner. But what made this a really bad experience was the noise from the nightclub. I could not sleep at all for 4 nights. The noise was outrageous. And when I asked to be moved I was told it was impossible. I could not recommend anyone to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian B., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jorge L. Couples - 06/11/2018 AccorHotels certified review
« Good experience »

Good experience. Clean room and good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorge Ernesto L., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sergio Couples - 06/11/2018 AccorHotels certified review
« Slightly below the average »

Staff at the counter barely know the difference between member tiers and benefits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio C., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

David Business - 05/11/2018 AccorHotels certified review
« Agradable. »

Tranquilo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Fsg Business - 02/11/2018 AccorHotels certified review
« So far so good! »

Very nice hotel, modern, simple and very well located. Very nice crew, and surprising complete restaurant... Thanks very much

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando S., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Carolina Couples - 27/10/2018 AccorHotels certified review
« Sublime »

Maravillosa

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolina A., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Claudia -. B. Business - 14/10/2018 AccorHotels certified review
« Very Nice time »

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia G., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marcelo Business - 13/10/2018 AccorHotels certified review

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo B., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ricardo V. M. Couples - 13/10/2018 AccorHotels certified review
« Loudy neighborhood »

Rooms are OK, beds fine but a little bit small. Near the hotel there is a Nightclub playing loudy music the whole night we had to be re-accommodated in other room quieter than the first one.

Maria Families - 23/09/2018 AccorHotels certified review
« Very comfortable and nice »

We've previously stayed at other Ibis hotels around the world and this was our first time staying at an Ibis from Chile. It was just as good as their international counterparts, the staff was very friendly, the food was excellent and rooms were very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Rocio M., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Juan P. Couples - 13/09/2018 AccorHotels certified review

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan P., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 07/09/2018 AccorHotels certified review
« It was fine, but not memorable in any way »

It was fine. It was clean, people were kind enough. You have strange policies though, like not having hand towels in the bathroom. Also if you need another towel bc you don't want to dry your hands or face using the body towel, they won't take it to your room, you have to go get it yourself. Strange.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ximena M., Thank you for taking the time to tell us about your experience at the ibis Valparaiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Piotr Solo - 04/09/2018 AccorHotels certified review

Im highly satisfied, except additional fee for overnight parking. In most hotels this fee is included. Hotel by itself is modern, clean, friendly and well located.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Piotr S., We very much appreciate your comments regarding your stay at the ibis Valparaiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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