Aparthotel Adagio Moscow Kievskaya 4 stars

TripAdvisor rating 4.5/5 164 reviews
Aparthotel Adagio Moscow Kievskaya
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Room 1

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Hotel extras

  • Comfortable apartment accommodation in the center of the capital

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Contact email

Check-in from 14h00

Check out up to 12h00

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodations

Studio for 2 people twin beds

  • Max. number of persons: 2
  • Area: From 25
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 25
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

App 1 Bedroom 2 people

  • Max. number of persons: 4
  • Area: From 34
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

App 1 Bedroom 3 people

  • Max. number of persons: 4
  • Area: From 34
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

App 2 Bedrooms 5 people

  • Max. number of persons: 5
  • Area: From 54
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

2,050 reviews

tripadvisor

TripAdvisor Rating 4.5/5

164 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great!!

Customer review rating 4.7/5

Anonymous Families - 09/10/2019 AccorHotels review

Apartment was really comfortable and clean to stay.

Good location, functional room

Customer review rating 4.7/5

Apichat S. Business - 04/10/2019 AccorHotels review

Nice place, cozy room, good breakfast

Super comfortable!

Customer review rating 4.7/5

Iryna Business - 23/09/2019 AccorHotels review

Excellent experience which has met all expectations :)

Dear Iryna, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

great experience

Customer review rating 4.7/5

Joanna Families - 18/09/2019 AccorHotels review

good facilities, excellent service

Dear Joanna, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Moscow Kievskaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

very nice and clean hotel

Customer review rating 4.7/5

Daniel Solo - 16/09/2019 AccorHotels review

good experience, clean and comfortable room, good service

Dear Daniel, We appreciate for the rating of your stay with us and hope you will visit our hotel again! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good

Customer review rating 4.7/5

Gabriel Z. Couples - 15/09/2019 AccorHotels review

I paid in advance for four nights and had to shorten my stay for one night. As a loyal Accor customer, I was expecting to be reimbursed for the last night but accepted that it was not possible

Dear Gabriel Z., Thank you for your feedback about your stay in Adagio Moscow Kievskaya! We are sad that we were unable to meet your expectations and thank you for the comments on which we will work. Unfortunately your rate is non refundable and we cannot make a refund. Please, accept our apologies for caused inconveniences. We will be glad to see you again as our guest to correct negative impression! Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

This is my 4th time in this hotel and we will come again

Customer review rating 4.7/5

Lilya N. Families - 14/09/2019 AccorHotels review

This is ours 4th visit to moscow and all the times we stayed at the apart hotel adagio! We love it very much and we will come back on december Thank you

Dear Lilya N., Thank you for the time you took to fill out the questionnaire on the results of your stay. I'm glad that you have positive overall impression about the hotel. Each guest feedback for us really contributes to our development and valuable feedback allows us to eliminate the emerging shortcomings to improve service. We hope that you will visit again our hotel. Sincerely, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

More than comfortable.

Customer review rating 4.7/5

Kyujin H. Friends - 14/09/2019 AccorHotels review

Concierges were impressive. They tried to care all of concerns of us. Especially they answered not just words but also action. Room was nice and clean so we could feel in agitpunkt even after hard schedule. Guards in the entrance were neat and reliable. Moreover, with kindness. If guests co-operate their appropriate request for safe, they will answer you as VIP. In Balance sharing by Novotel provided us necessary equipment for exercise. Self-laundry service had reasonable rates. I was happy and satisfied to stay here. I’ll consider this hotel top priority when I visit Moscow once again.

Dear Kyujin H., Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! On behalf of the entire team, we are truly delighted that you enjoyed your stay with us. We are glad that we were able to meet your expectations. We will be happy to see you again as our guest! Kind regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Spacious, convenient and excellent

Customer review rating 4.7/5

Jenny T. Families - 10/09/2019 AccorHotels review

We stayed for 6 nights. Staff is very friendly and welcoming. The room is spacious. Kitchen is fully equipped. Fitness centre includes the typical gym, as well as pool, sauna and hammam. The location is convenient. We will come back when we visit Moscow next time.

Dear Jenny T.! Thank you for choosing Adagio Moscow Kievskaya! Thank you for taking a few minutes of your free time to share your opinions and impressions regarding your personal experience of staying at our hotel. We are very pleased that we were able to meet your expectations and you were satisfied with the level of service and quality of services. We will be glad to see you visiting us again! See you next time! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great location, space tight, clean tidy easy access

Customer review rating 4.7/5

Bryce A. Couples - 07/09/2019 AccorHotels review

Vert enjoyable helpful staff. No issues.

Dear Bryce A., Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good accomdation

Customer review rating 4.7/5

Hua W. Business - 07/09/2019 AccorHotels review

Good accomdation, but hotel breakfast could be more choice everyday.

Dear Hua W., Thank you for scoring high your stay with us. Our team is very happy that we met your expectations! We look forward to welcoming you again! Warmest regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Well-appointed hotel in excellent location

Customer review rating 4.7/5

Bridget Couples - 02/09/2019 AccorHotels review

All the staff we interacted with were polite, friendly and helpful. The room was very clean, quiet, with a good view. The kitchen covered our needs for making basic meals, and the room was very well supplied with storage space. The bathroom was spotless, and the shower excellent. The location was extremely convenient, a few steps from Kievskaya station, which gave us fast access to both the business district and central tourist areas. The only negative was the bed - the mattress was very hard and unforgiving (and I like my mattresses firm).

Dear Bridget! Thank you for your wonderful feedback about your stay in Adagio Moscow Kievskaya! We are glad that we were able to meet your expectations and thank you for the comments on which we will work. We will be glad to see you again as our guest! Best regards, ELENA SIMONE Guests Experience Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great hotel in a great location

Customer review rating 4.7/5

Elena Families - 22/08/2019 AccorHotels review

Stayed at this hotel with my husband and my daughter for 14 nights in a one-bedroom apartment. Great clean hotel right next to the metro station (Kievskaya), one of the railway stations (Kievskiy) and a big shopping centre (Evropeyskiy). Apartment had everything we needed, even free bottled water and a free selection of food items: pasta, pasta sauce, crackers, chocolate etc. Reception and housekeeping staff were very friendly and accommodating.

Mr Juri K.

Customer review rating 4.7/5

Juri K. Families - 09/08/2019 AccorHotels review

Excellent

Absolutely fantastic!

Customer review rating 4.7/5

Andrew Families - 07/08/2019 AccorHotels review

I had a short stay in Moscow with my children and Adagio offered everything we all could wish for from friendly staff, clean room and the sports centre that exceeded our expectations to fascinating views of Moscow City! The place is conveniently located to most attractions with just a few stops from the Red Square by metro. We’re definitely staying there again!

Very Satisfied

TripAdvisor rating 4.5/5

Dmitry_XYZ Family - 06/08/2019 TripAdvisor review

Very good new hotel, nice clean, with free mineral water every day, excellent location - very close to metro station Kievskaya that is two stops from Red Square and included Ring line, polite personal.

Dear Dmitry_XYZ, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager

Pleasant enough stay as expected from Adagio.

Customer review rating 4.7/5

Matthew Business - 05/08/2019 AccorHotels review

Good location, good service. Two discomforts though: 1) Wi-fi was terrible in the rooms (same even after changing rooms) 2) The self-laundry system is still the same (you have to pay at reception, then go back again to get the card for drying - I suggest having some sort of prepay system for long-stay users, or at least let the users hold on to the paycard until the drying is done)

Great facilities, excellent value, modern and clean well-appointed accommodation in a super location

Customer review rating 4.7/5

Anonymous Families - 31/07/2019 AccorHotels review

Absolutely fine - nice, friendly, professional staff, great security and really nice, modern facilities. And super value as well - the perfect base for a Moscow stay.

Dear Guest, Thank you for your feedback. We will be happy if you visit us again! Best regards, LYUBAVA SELIVANOVA Personal Assistant to General Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mismanaged and Careless

Customer review rating 4.7/5

Hyde Business - 29/07/2019 AccorHotels review

I had booked for double occupancy for 8 nights but very unsatisfied. 1. 90% of the staff seem demotivated. They don't smile, give evasive answers and don't seem to show any guest interest. Except for Anastasia and Tair in the reception, everyone else didn't seem like they were happy in their jobs and showed their frustration on guests. 2. The bed was rock hard and the pillows too. My request for soft pillows or rectangular pillows at least was ignored completely. I couldn't sleep on the square-shaped hard pillows. 3. The housekeeping was so-so. I used to find my hair and dust on the bed sheets even after it was apparently cleaned. The sugar, tea, coffee, and the water was never replenished properly every day even after I used to tip the housekeeping so I went ahead and bought myself a can of water and sugar cubes from the supermarket. 4. Going to the Breakfasts were embarrassing. The first day I was told it was at Novotel, the second day I was told there was no breakfast, then sent to Ibis. A few days later, I was told I was eligible for only one guest breakfast and not two in spite of double occupancy booking. 5. The breakfast was almost identical everyday. Zero rotation. So after the third day, I hardly ate anything fulfilling. 6. My request to borrow an umbrella when it was raining heavily was declined. I was told there are no umbrellas for guests. This is completely unacceptable for an Accor brand. I had to get drenched and walk till the mall to buy a new umbrella. 7. The microwave instructions manual in my room was different from the microwave that was installed in my room. Even simple issues like asking for someone to come help me understand the microwave controls took 3 days. 8. There was a free wine party for all guests but it was never communicated properly. I got to know of it only after it was over after accidentally seeing a poster in the lift. I stayed for 4 nights in Novotel Kievskaya in October 2018 and booked Adagio because I wanted to have a more comfortable home like stay but unfortunately it was unplesant and not memorable.

Dear Mr. Hyde, Thank you for taking the time to tell us about your experience at the Adagio Moscow Kievskaya. I am sorry that your experience did not meet your expectations. Please be assured that your comments were passed to the responsible managers. We do hope you visit our hotel again. Sincerely, LYUBAVA SELIVANOVA Personal Assistant to General Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Good location

Customer review rating 4.7/5

Karen Families - 28/07/2019 AccorHotels review

Shopping mall nearby Metro nearby I think it is convenient The room is ok in size We haven’t used the kitchen as the smoke alarms are too scary

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