Aparthotel Adagio Moscow Kievskaya 4 stars

TripAdvisor rating 4.5/5 136 reviews
Aparthotel Adagio Moscow Kievskaya
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • Room service
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Moscow Kievskaya

Kievskaya Ulitsa
2
121059
moscow
russian federation

Tel: +74956605353

Fax: (+7)4957347360

Check-in from 14h00

Check out up to 12h00

  • By train

    KIEVSKSYA STATION At 0.1km / 0.06 miles

GPS :55.743431, 37.562524

Our accommodations

Studio for 2 people twin beds

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Studio for 2 people

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

App 1 Bedroom 2 people

  • Max. number of persons: x4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

App 1 Bedroom 3 people

  • Max. number of persons: x4
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

App 2 Bedrooms 5 people

  • Max. number of persons: x5
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our guest reviews for
Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

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AccorHotels Rating 4.6/5

1,709 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

136 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nice location

Customer review rating 4.6/5

Patrick Business - 25/03/2019 AccorHotels certified review

The hotel has an excellent location. The only minor was that the room was too warm. Even with window open and heating off

Dear Patrick, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Greate experience!

Customer review rating 4.6/5

Ruslan Friends - 19/03/2019 AccorHotels certified review

I love this one, this is not my first time to stay

Dear Ruslan, Thank you for your positive feedback. We highly appreciate your loyalty to Adagio Moscow Kievskaya. Our team will be happy to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great hotel, great service, great location!

Customer review rating 4.6/5

Michiel Couples - 13/03/2019 AccorHotels certified review

It was a very comfortable stay, we enjoyed again very much!

Dear Michiel, We very much appreciate your comments regarding your stay at our hotel. It is a great pleasure to receive such positive feedback. It inspires our team to provide incredible service to the guests. Our team will be glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect location with nice and clean apartel.

Customer review rating 4.6/5

Suchana Friends - 09/03/2019 AccorHotels certified review

The hotel stayed in perfect location. Rooms were well designed , beautiful and clean. Amenities were good quality. We liked the coffee provided in room. Staying here was very comfortable. Staff were very professional. Anyway, we felt that some receptionist were quite cold.

Dear Suchana, We very much appreciate your comments regarding your stay at our hotel! It was a great pleasure to receive such positive feedback and high score. Such feedbacks inspire our team to prodive to our guests incredible service. Also we are so sorry that your experience did not fully meet your expectations. We addressed your valuable feedback to our Front Office manager to avoid its future occurrence. It is our great hope to welcome you again at Adagio Moscow Kievskaya! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Great

Customer review rating 4.6/5

V. Couples - 05/03/2019 AccorHotels certified review

Your counter staff so polite and housekeeping staff too.

Dear V., Thank you for scoring high your stay with us. We are very happy to hear that our staff left positive impression on you. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

YOUNG IS BETTER

Customer review rating 4.6/5

Costa Business - 04/03/2019 AccorHotels certified review

AT ARRIVAL ALL DOCUMENTS WAS READY AND A SMILE WELCOME ME AT RECEPTION BY YOUNG EMPLOYERS

Dear COSTA, I'm very glad to hear that you enjoyed your stay with us. It is a great pleasure to receive positive feedback. We will be glad to welcome you at Adagio again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Perfect location!!!! Friendly service !!!! Good Convenient in the room!!!

Customer review rating 4.6/5

Unchana Solo - 03/03/2019 AccorHotels certified review

I like location which close to big shopping mall, metro. In the rooms are convenient for cooking & bar. Reception very service mind.

Dear Unchana, Thank you for scoring high your stay with us and valuable feedback! We are very glad to hear that our staff and hotel location left positive impression on you. Let me kindly explain that your reservation was made at flexible rate. According to this rate after 06:00 pm first night is debited from the guest’s card to guarantee the reservation. We are very sorry that this situation caused you inconvinience. Please be assured that your comments were taken to heart. We hope to welcome you back to our hotel! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Always dependable and suits my needs

Customer review rating 4.6/5

No N. Business - 26/02/2019 AccorHotels certified review

A quick in-&-out for business travel to Tyumen. My stays at Adagio are always fine.

Dear Guest, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

One of the best options in Moscow

Customer review rating 4.6/5

Francisco L. Business - 24/02/2019 AccorHotels certified review

This hotel is the best option when staying in Moscow, conveniently located near Kievskaya Station and two shopping centers. One outstanding point is the frontdesk staff, very helpful and friendly

Dear Francisco L., Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and friendly staff. Our team will be happy to welcome you back! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

good location, adjacent to shopping and restaurants.

Customer review rating 4.6/5

Am Business - 21/02/2019 AccorHotels certified review

Good.

Dear AM, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and restaurants. We will be glad to welcome you back soon at our hotel! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mr

Customer review rating 4.6/5

Zvonko Business - 07/02/2019 AccorHotels certified review

I like your Hotel

Dear Zvonko, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

a comfortable stay

Customer review rating 4.6/5

Joachim Business - 04/02/2019 AccorHotels certified review

very convenient hotel - nothing special - nothing to complain - worth the money

Dear Joachim, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Excellent customer service

Customer review rating 4.6/5

Matthew Business - 03/02/2019 AccorHotels certified review

All the staff you meet, reception, bellboy, housekeeping etc. always greets you with a smile, makes you feel welcome. Asking for something never feels like you are annoying them, which is what makes Adagio Kievskaya an excellent customer service hotel. Keep it up and thank you!

Dear Matthew, We very much appreciate your comments regarding your stay at our hotel. It was a great pleasure to receive such positive feedback. Such feedbacks really inspire our team to provide to our dear guests incredible service! Our team will be glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

It was very good experience

Customer review rating 4.6/5

Mostafa J. Friends - 23/01/2019 AccorHotels certified review

It was very good experience

Dear Mostafa J., Thank you for positive score about your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

As expected

TripAdvisor rating 4.5/5

xyxd Solo travel - 20/01/2019 TripAdvisor review

Personally for me, the room was small (12315).windows almost don't open, no fresh air.In the bathroom there is no ventilation in the ceilingThe pool was closed for two day, during my stay.During booking, company should notify that the pool will be under maintenance, because I chose the hotel because of the pool ! (last year I also stayed during January, and the pool was closed for 3 days). .

Dear xyxd, Thank you for your valuable feedback regarding your stay. We are very sorry to hear that you could not manage to use our Spa-center. Please, allow me to explain, that due to maintenance work our Spa-center was closed. We hope, that during you next visit you can enjoy our Spa. We are very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Disappointment

Customer review rating 4.6/5

Dmitry Families - 13/01/2019 AccorHotels certified review

Dear Mr. Mercier! I’m sorry to write such a sad reply about my accommodation in Adagio Kievskaya however I think that you and all the bosses should know about the accident and make sure that such situations do not recur in the future. In November 2018 I have booked on official Accor website an apartment on non refundable basis ( immediate payment) and have received the confirmation of booking via email. A few days before arrival I have received a confirmation of online registration in the hotel via email. When my family and I arrived to the hotel 03 January, the receptionist Daria told me that the apartment is ready and.... asked the question that left me to numbness : “ how about to pay for your accommodation?” No comments. After a long and unforeseen clarification of all the circumstances of the reservation , all of us came to the conclusion that the money from the card was not debited, but the confirmation of the reservation came, and no one from the hotel called me or wrote a letter that there is a problem with this situation !!!!!!! So I suppose you clearly understand my emotions and mood when they told me at the reception that “we did not get the money from the card and this is not our problem and we don’t care about the confirmation of booking and online registration and we want to get money from you right now”. Well, you know, I’ve traveled a lot in various hotels in different countries and Accor as well, but I’ve never seen such rudeness and disloyalty. Of course I have payed the required amount however I didn’t expect these expenses as I was sure that I had paid for everything in advance! I kindly ask you take under control the compliance of payments and confirmations of bookings in order to avoid similar unpleasant situations in the future with me and other clients of Accor. BR, Dmitry

Dear Dmitry, Thank you for taking the time to tell us about your experience at Adagio Moscow Kievskaya. Thank you for your loyalty and choice of our hotel. We highly appreciate your valuable comments. We are very sorry to hear that you faced with such issue. As a guest you are right to expect professional service. Therefore, we already retrained our employee to avoid such situations in the future. Thank you again for your feedback as it helps us to grow. We hope to welcome you back at AccorHotels. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nice place for relax with benevolent personallel.

Customer review rating 4.6/5

Al… Couples - 09/01/2019 AccorHotels certified review

Clear room, useful kitchen, comfortable bed, but sometimes really dangerous wooden frame around that. I liked swimming pool and hammam? Thank you a lot.

Dear al…, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Excellent, as usually

Customer review rating 4.6/5

Vladimir Families - 09/01/2019 AccorHotels certified review

No problems.

Dear Vladimir, Thank you for scoring high your experience, your loyalty and choice of our hotel. It is always a pleasure to receive such positive feedback. We hope your next visit will be just as pleasant! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

It is fine.

Customer review rating 4.6/5

William R. Solo - 30/12/2018 AccorHotels certified review

It is good.

Dear William R., Thank you for positive score about your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Very well located property and one of the nicest staff I´ve ever dealt with

Customer review rating 4.6/5

Francisco L. Business - 26/12/2018 AccorHotels certified review

I think that what makes this hotel unique is the friendliness and helpfulness of the front desk staff. They made all the difference during my stay in the hotel, without any exception. Obviously, the rooms are extremely comfortable and clean. A big plus of this hotel is its location, next door to EATALY and to the shopping center. It´s the best option for staying in Moscow.

Dear FRANCISCO L., We very much appreciate your comments regarding your stay at our hotel. It was a great pleasure to receive such positive feedback about our team. Such feedbacks really inspire our team to provide to our guests incredible service! We hope to welcome you back at our hotel soon. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com
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