Hotel - Aparthotel Adagio Moscow Kievskaya
Adagio Hotel Adagio Hotel

Aparthotel Adagio Moscow Kievskaya

4.5/5 114 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our apartments

  • 149 apartments
  • 100% non-smoking hotel
  • 6 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our apartments fittings
4.6/5 AccorHotels Rating 1,283 reviews

Our guest reviews for Aparthotel Adagio Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 114 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 21/09/2018 TripAdvisor review
« Had a great 6 days at this hotel ... it exceeded our expectations & was great value for money! »

This was our first visit to Moscow & part of our first trip to Russia so we never really knew what to expect. Check-in was very simple polite & professional with the young lady speaking very good English. Our apartment made great use of space with a fold into the wall bed & plenty of storage for clothes etc. With the bed up there was a very generous living space with a couch. We chose to have the very comfortable bed down during the entirety our stay & even in this mode there was still plenty of space. Security was high but professional & transparent & provided peace of mind for the duration of our stay. Very close to Metro on an intersect for 3 lines. Also a huge very modern multi storage shopping complex just across across the street with a supermarket in the basement for all your needs. We have no hesitation & highly recommend this very modern & quite new hotel.

Paolo T. Couples - 16/09/2018 AccorHotels certified review
« Good option, great location »

Hotel is great, sparkingly new, close to a big shopping center and in front of the metro. Great location! The studio is TOO small, and Accor website was not very informative or clear with photos. I´d rather have chosen another room or hotel. Housekeeping is a bit confusing, I asked for an extra pillow, left the room for dinner, and it only arrived the following day. Another day they came to to the housekeeping almost at 6PM, we had just return from the tours. Too late... Darya, from the front desk, could not be more nice and efficient, on top of an excellent English.

Costa Business - 09/09/2018 AccorHotels certified review
« Staff as your mother »

All perfect in this hotel and expecially the staff always smile!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costa, Thank you for your positive feedback and such high score. We will be happy to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Friends - 27/08/2018 AccorHotels certified review
« the room and reception very nice and helpfull »

we very happy and enjoy during stay for 3 nights

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is a pleasure to receive positive feedback. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Db Couples - 23/08/2018 AccorHotels certified review
« Just Perfect but always in a room with views »

In general, very helpful and kind staff . The hotel is well located and with a great Spa. And if you have a room with city views like ours ...your experience will be 100% guaranteed !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DB, It was our pleasure to welcome you at Adagio. I will surely share your feedback with our staff and hotel management. We hope you visit our hotel again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Ekaterina Families - 23/08/2018 AccorHotels certified review
« It was just okay. »

Good average trip, met the expectations, but didn't exceed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekaterina, Thank you for taking the time to tell us about your experience at the Adagio Moscow Kievskaya. I am sorry that your experience did not fully meet your expectations. Please be assured that your comments will be passed to our housekeeping staff to revise and improve the cleaning of the room, as well as preparing the room before check in. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Monsa-ang Families - 15/08/2018 AccorHotels certified review
« Worth for your money, very helpful and very clean!!! »

We stayed here for 5 nights and enjoyed a lot. The apartment, pool and fitness room are very nice and really clean. All the staff are helpful and speak English, some even speak German Last night of our stay there was fire alarm, during the alarm all the doors along corridor were automatically closed in oder to block the fire in each part of building, we needed to open them manually. Fortunately there was no fire, but we think that perhaps someoe cooked in the kitchen and caused a lot of steam or smoke, so it activated the fire alarm system!! We are happy that such alarm system DOES WORK, even though we had to run downstairs for 8 floors. The location is perfect, just a short walk to the shopping mall which you can buy fresh stuffs in the ground floor and food court in the 4th floor. The metro entrance just a minute walk and KFC is on the opposite side of apartment/building! We can absolutely recommend this apartment futher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monsa-Ang, It was our pleasure to welcome you at Adagio. We are very sorry that your stay was disturbed by the fire alarm activation. I assure you that this problem is not of a technical nature, and our fire safety system is regularly examined for compliance with both international and Russian requirements. Unfortunately, the fire alarm was caused by a violation of fire safety rules by one of the hotel guests. According to Russian regulations the fire alarm goes on when 2 smoke detectors get activated, which was the case. Our fire brigade investigated the source and rectified the consequences of start of the fire immediately. We understand that this incident has caused you a discomfort and apologize on behalf of the hotel for the inconvenience. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Marius Families - 09/08/2018 AccorHotels certified review
« Great condition »

Very clean rooms and good position

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marius, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and quality of cleaning. We will be glad to welcome you back soon at our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

José Families - 08/08/2018 AccorHotels certified review
« Flawless »

Great apartment, very high standards, very big size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear José, I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Balal Business - 07/08/2018 AccorHotels certified review
« Adagio - Kievskaya »

Amazing experience, Tanya was of great help and really made myself feel welcome. Clarification about how the bed operates beforehand would be great but apart from that cannot fault the service. I regularly stay in Moscow for business and this experience was by far one of the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Balal, We very much appreciate your comments regarding your stay at our hotel! It was a great pleasure to receive such positive feedback about our receptionist Tanya. Such feedbacks really inspire our team to prodive to our guests incredible service! We hope to welcome you back at our hotel soon. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Massimo Families - 06/08/2018 AccorHotels certified review
« outstanding »

absolutely relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Massimo, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Vladimir Families - 05/08/2018 AccorHotels certified review
« Everything fine »

Good, except the noise of ventilation during the day. Room 7323.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir, Thank you for scoring high your experience with us! I am very glad that overall you enjoyed your stay at our hotel! We are very sorry to hear that you have experienced some discomfort from the noise of ventilation. Be sure that your comments have been forwarded to our Engineering department. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We really hope for your understanding and for your return to our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Zvonko Business - 04/08/2018 AccorHotels certified review
« Mr »

It wos great for me, like olways. Thank you for oll servis, and joy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zvonko, I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Traveler Business - 03/08/2018 AccorHotels certified review

everyting is very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear traveler, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

C. L. Business - 03/08/2018 AccorHotels certified review
« Excellent. »

Customer service and kindness of the staff was tremendous !

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. L., I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

D. C. Families - 02/08/2018 AccorHotels certified review
« Excellent Hotel, Clean, Fresh, Spacious,Great location »

We were extremely pleased with the Hotel. Rooms are spacious, very well equipped, clean. Pool and SPA access was really great. Location is fantastic, beside Mall, across metro and train station, and a nice walk away from Arbat. Service a reception was good and professional. Booking in advanced helped to get good rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. C., Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and quality of cleaning. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

S. Couples - 02/08/2018 AccorHotels certified review
« good »

I would stay with again

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for scoring high your stay with us. We will be happy if you visit us again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sergey R. Business - 01/08/2018 AccorHotels certified review
« Consistently high standards every time I stay with Accor hotels »

Very good, home-like and convenient, especially the Adagio format - very appealing to a frequent traveller like me. One small remark on the negative side: the security guards at the 5-the floor, although impeccably polite and positive add more of a annoyance rather than extra security. I understand if having them was is a "request" from the authorities, but if this is a management decision, and I would say that this is not just my opinion: having to present your handbags and go through the detector every time you enter the hotel floor is just a mockery of security, as the the bigger luggage is not inspected anyhow. I am NOT suggesting inspecting the luggage as well, I mean just their presence and moderate face-control would certainly serve the purpose, in my opinion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergey R., Thank you for sharing your feedback about your experience at our hotel and such high score! It is a pleasure to hear that you are our loyal guest. We are very sorry that the procedure of personal belongings’ inspection caused you inconvenience. However, please allow me to kindly explain that in accordance with Federal Law No 298-FZ of 15.11.2010 for security purposes we ask guests to present their personal belongings for inspection. We hope for your understanding. Be sure that your comments are given special attention, because the safety of our guests is above all for us. We hope for your understanding! Hope to welcome you back soon. Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Julian B. Business - 31/07/2018 AccorHotels certified review
« Alright but some room and bar issues »

Alright, but the room was a bit small for a 3 month stay. Even though the room was arranged the way I wanted it day in day out, it mostly go changed back to the default arrangement when it was obvious the way I wanted it to stay, was the way it was. Staff were always very friendly and helpful so thank you for that and making my time enjoyable. The bars also has some issues, while we appreciate that the hotel is not normally as busy as it was during the World Cup, the bar workflow did not adjust to the demand. People worked very hard on the job and were ready for a relaxing drink at the end of their day which more than often, they had to wait many minutes for. More bar staff and more glasses throughout this period would have helped. Overall though, a pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julian B., Thank you for sharing your feedback with us. We are very sorry to hear that you have experienced discomfort from the level of service in the bar. Be sure that your valuable comment has been forwarded to our Food and beverage manager. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We really hope for your understanding and for your return to our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Tim S. Business - 30/07/2018 AccorHotels certified review
« Satisfied »

Satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim S., Thank you for scoring high your experience with us. I am happy to hear you enjoyed our hotel. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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