Hotel - Novotel Moscow Kievskaya
Novotel Hotel Novotel Hotel

Novotel Moscow Kievskaya Hotel

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4.5/5 178 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Buffet breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage

Catering

  • Buffet breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,604 reviews

Our guest reviews for Novotel Moscow Kievskaya

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 178 reviews
AccorHotels certified review
Andre K. Business - 09/11/2017
« Good hotel with friendly staff. Convenient against the city centre and good shopping malls in te surrounding with good restaurants. »

Good

AccorHotels certified review
Don L. Couples - 08/11/2017
« Staffs are friendly and approachable. »

Great. Will come again

AccorHotels certified review
Joop Couples - 31/10/2017
« Great location and brand new »

Great!

AccorHotels certified review
Aaron Business - 30/10/2017
« A quality hotel for a reasonable price. »

The hotel was well located, fresh rooms and a great environment. This was a business trip where sleeping a quiet, clean, fresh room was so important. The staff friendly and service minded. Only difficult to find the entrance since reception in on the 5th floor of the hotel.

AccorHotels certified review
Anonymous Business - 30/10/2017
« OK »

I didn't receive the welcome drink voucher this time, so I had a negative experience from the start...

AccorHotels certified review
Anonymous Families - 26/10/2017
« Great location, facility, security and atmosphere »

I stayed at this hotel with my sister and fully enjoyed the benefits. It is located next to a metro station and a large shopping center with supermarket 24h open and large food court. It is so convenient to get some necessities and get to any sightseeing spots. There is a security check in front of the hotel reception which ensures the security. Interiors in the hotel and hotel room are very stylish and new, well designed for comfortable stay and use. I haven’t used the SPA and fitness center but the facilities look very nice and new. Breakfast buffet is simple but has good varieties and the taste was lovely, and they offer good essence of Russian breakfasts. All the service seems flawless, facilities and equipments are new and well functioning, Thanks to that, my stay was totally comfortable.

AccorHotels certified review
Marja Business - 26/10/2017
« Short noicy stay »

Overall everything else was good, but in there was a high resonance noise in the window and it sounded like there were a drill outside the room whole night... Couldnt get much sleep but was too tired to change the room.

AccorHotels certified review
Michael Business - 23/10/2017
« Very satisfied »

Very good approach, taking care of customer, always helpful

AccorHotels certified review
Sofiya L. Friends - 23/10/2017
« we will come back »

The hotel is amazing place with a very modern and comfortable lobby bar and spa centre. The metro station is about 50 m. The room was very clean and with enough space and everything that you need. Just like in the photos. The room was with modern and clean bathroom, everything was absolutely perfect.

AccorHotels certified review
Sandra Business - 16/10/2017
« Good »

All ok, but still not great coffee for breakfast. I asked in advanced for a room looking at the station, not interior, and at my arrival I was informed that it was not possible.

AccorHotels certified review
Ludmilla Solo - 14/10/2017
« Beautiful »

The hotel is new, modern, with nice vibe and attentive front desk associates. The room is good size, with comfortable bed. Very quiet despite being near train station. Location is Central with a metro next to hotel. The nice touch is hotel providing bottled water. Great overall experience

AccorHotels certified review
Murad Business - 14/10/2017
« Nice hotel with kind staff! »

Any business trip begins with the arrival at the hotel and reception. And highly important is how you'll be met and arranged by reception team. And in this regard, your hotel is one of the best! And my special thanks to Darya (receptionist). She was so kind, professional and attentive!

AccorHotels certified review
Oleg Business - 13/10/2017
« Great »

A very good location. Reception is very friendly and helpful.

AccorHotels certified review
Anonymous Business - 05/10/2017
« Housekeeping needs improvement »

housekeeping service standards are inconsistent, servicing of the room varies daily, sometimes the room is cleaned and items replenished as they should be, on other days room service trays were left and amenities not replenished. Repeated requests for an ironing board were ignored (3 requests), also requests for laundry forms and bag to be replaced were ignored.

AccorHotels certified review
Stanislav G. Business - 03/10/2017
« disapointed »

even though me and my colleagues had confirmed reservations, when we reached hotel, there were no rooms available. how is that possible when you have confirmed reservations? nonetheless reservations are made by our company and that you are a preferred hotel? don't you care of your worldwide partnership with our company? we were placed in Adagio aparthotel, that is not approved by our company in the first place. oh, and to say that we were charged the same :)

AccorHotels certified review
Andreas Couples - 01/10/2017
« Really reactive and polite staff »

I have been before to the same hotel and once more i was really happy to see that the quality of this hotel is still really high. Especially the politeness and reactiveness of the staff, from the reception, to the room service, cleaning and dining! The breakfast is also really nice and one of the main reasons why we keep going back to this hotel. I would definitely recommend the Novotel in Moscow. The only thing that was below the expected quality was the fact that the welcome amenities for a privilege member were missing (fruit platter, wine etc.) but we asked for it and the room service brought it really fast.

AccorHotels certified review
Marja Business - 28/09/2017
« Nice new hotel with good location »

Nice new hotel with good location. Having a glass wall between bathroom and sleeping room is fine when you are travelling alone, but not so nice if you are with someone else...

TripAdvisor review
Business - 25/09/2017
« Brand new hotel »

The best is the location, swimming pool and fitness area, in what looks like a very recent novotel. There is not a lot of choice at the restaurant but many places to go out around with one of the biggest shopping center 2 mn away. The ask you to pay everything in advance, which is not very convenient when you're a club accord hotel member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear huguesemmanuelb2017, Thank you for taking the time to tell us about your experience at Novotel Moscow Kievskaya. Thank you for choice of our hotel. I'm glad to hear that you liked our location and wellness center. Let me kindly explain, that payment upon check in is asked according to our internal procedures. We very much appreciate your valuable comments regarding your stay at our hotel and we hope to welcome you back again! Best regards, ANASTASIA YURENSKAYA Quality & Service Culture Manager

AccorHotels certified review
Olivier B. Business - 24/09/2017

Did not like AT ALL to pay the full amount of the stay upon check in, especialy as a Platinum member. Deposit needed for all extras. Did not feel considered as an Accor premium member at all. Drink voucher very limited to a selection of drinks (not specified on the voucher, so pretty surprising when ordering the drink) Amateurish personnel at the restaurant. Menu and food: could be better. After the first diner at the hotel we went to nearby restaurants for the 2 other diners. Room service forgot to make my room on time the second day. Swimming pool a bit too cold. To all the Russian personnel: please smile a bit more even thought this is not your best quality. Make us want to come back. This was my first time at this hotel after having stayed at the Crown Plaza many times. I am not yet sure if I would come back.

AccorHotels certified review
George S. Z. Friends - 23/09/2017
« Great Stay at Novotel Kiyevskaya Moscow »

I will post a review a positive review on TripAdvisor but briefly, the stay was excellent. The hotel is in a great location, the staff was wonderful and helpful, the rooms were clean and spacious and the breakfast was delicious and offered lots of options. Special Kudos to front desk assistant Julia who assisted us with questions in a friendly and positive way. Good work!!!

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