Hotel - Novotel Moscow Kievskaya
Novotel Hotel Novotel Hotel

Novotel Moscow Kievskaya Hotel

4.5/5 310 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 4900.00 RUB Non member rate
From 4410.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 3,504 reviews

Our guest reviews for Novotel Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 310 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 10/03/2019 TripAdvisor review
« Good experience following the check-in »

I am a silver member and checked-in online in advance but then had to wait nearly 20 minutes on arrival to get my room key - no accor club dedicated check-in person was available and the process was painfully slow for the 2 people in front of me and for myself. Thereafter food, comfort , fitness were all very good. Pity I did not get an upgrade..

Our hotel has responded to the review
Our hotel has responded to the review

Dear 775stevenw, Thank you for your valuable feedback and positive score! We are very glad to hear that quality of food and Spa-center left positive impression on you. Please accept our sincerest apologies for the inconvenience caused by the procedure of online check-in. But let me kindly explain that in accordance with Russian legislation hotel employee has to accept from guests the originals of the necessary documents that must be submitted upon arrival, and register them. Unfortunately, this procedure takes a little time. We very much hope for your understanding in this situation! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager

Ekaterina Business - 03/03/2019 AccorHotels certified review
« Good balance between prise, quality and location »

Hotel is located very nice, close to center (15 mi nutes by metro) and to metro station (1 minute walk). Everything is very well organised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekaterina, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and quality of service. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Andrew S. Families - 02/03/2019 AccorHotels certified review
« Stay in Moscow »

The hotelis very modern and well-run. Generally excellent. It takes a while to get used to the Russian way of doing things and sometimes staff can appear cold but it gets better after a while. The rooms are very comfortable and well sound-proofed. The billing seems not to work very efficiently however. I have received 3 check-out bills by email but none of them seem correct. Also my points are not yet credited to my Accor account. I was also disappointed not to be able to benefit from late checkout with my Gold status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew S., Thank you for high score and your valuable feedback! We are very glad to hear that you enjoyed our design-concept and hotel atmosphere. It would be a great help if you could share with us more details regarding remarks in invoices, writing to me directly to my e-mail h8… Also, points are rewarded automatically during a week after departure. We very hope that you have already got the points. Our team will be happy to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anthony Business - 26/02/2019 AccorHotels certified review
« all be good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear anthony, Thank you for scoring high your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

C. C. G. Business - 24/02/2019 AccorHotels certified review
« Neat and clean »

Neat and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. chun g., Thank you for scoring high your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Eloi Solo - 24/02/2019 AccorHotels certified review
« Comfort and convience »

Short stay (1 night). The staff was helpful, the room very clean and beautiful, with a nice view on Moscow CBD

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eloi, Thank you for positive score about your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Borja Business - 23/02/2019 AccorHotels certified review
« Great hotel...aweful receptionist at the swimming pool »

Great hotel. The receptionist at the front desk were extremely helpful and nice all the time. The have an smile in their face all the time and were always willing to please. Very nice indeed. Totally the opposite happens with the receptionist at the swimming pool. Very rude, unpolided and with very bad manners

Our hotel has responded to the review
Our hotel has responded to the review

Dear Borja, Thank you for scoring high your experience with us. I am very glad that you enjoyed the professionalism of our staff. Be sure that your valuable feedback was forwarded to our management. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We really hope for your understanding and for your return to our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sumanth Business - 15/02/2019 AccorHotels certified review
« Sumanth »

Excellent. Friendly staff, good service Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sumanth, It was our pleasure to welcome you at Novotel. I will surely share your feedback with our staff and hotel management. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Vagharshak H. Business - 11/02/2019 AccorHotels certified review

Reception not fast, and 24 h room service food not so good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vagharshak H., Thank you for positive score! Be sure that your valuable feedback forwarded to our Food and Beverage manager. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We will be glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Olga Business - 08/02/2019 AccorHotels certified review
« I was very pleased with the room and with breakfast »

The room I had was very spacious and I liked that there was water provided. Also, the breakfast was great, I loved the wide selection of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga, I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sami L. Business - 04/02/2019 AccorHotels certified review
« Very pleasant stay, no complaints, nice service »

Hotel location was very good for me; situated next to railway station where is Metro station for two lines downstairs. There are also two shopping mallins, one downstairs and one on the other side of the road. I wished for higher floor and some distance to elevator once booking the hotel - these requests were taken well into account - thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sami L., Thank you for positive score about your stay with us. Our team will be very glad to welcome you back soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

K. Families - 23/01/2019 AccorHotels certified review
« Nice hotel in good location »

Good, hotel is a good place to stay and the lobby layout is also good for informal meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Thank you for taking the time to tell us about your experience at Novotel Moscow Kievskaya. I am sorry that your experience did not fully meet your expectations. Let me kindly explain that according to terms of Le Club loyalty programm Silver members do not have opportunity for early check-in. Also in the moments of high occupancy, the hotel can not provide early check-in complimentary. We hope for your understanding and for your soon return to our hotel! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Meir M. Friends - 22/01/2019 AccorHotels certified review
« Pleasant Surprise in Moscow »

Excellent location. The staff was very friendly and helpful. Good service. New furniture in rooms. Clean. Good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meir M, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Winston S. Couples - 19/01/2019 AccorHotels certified review
« Beautiful People »

Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winston S., Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Oron Couples - 13/01/2019 AccorHotels certified review
« My room was exactly what I was hoping for »

My experience at Novotel was really wonderful. They fulfilled all of my special requests that I made when booking the room. The accommodation were excellent and the building is very modern. Great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oron, Thank you for scoring high your experience with us and choice of our hotel. It is always a pleasure to receive such positive feedback. We really appreciate your valuable and positive feedback towards our hotel. We hope your next visit will be just as pleasant! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Families - 13/01/2019 AccorHotels certified review
« Amazing »

Great hotel, wonderful staff and excellent location next to a mall and metro station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for high score regarding your experience at Novotel Moscow Kievskaya. We are very glad that our hotel left such positive impression on you. Let me kindly explain that in the moment of high occupancy, the hotel can not always meet guests and provide an early check-in complimentary. Our team will be glad to welcome you back soon! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Vera Solo - 10/01/2019 AccorHotels certified review

Great Location, nice stuff, great breakfast, nice and tidy rooms, nice spa (pool, sauna, fitnesscenter)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vera, Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Marcus F. Couples - 09/01/2019 AccorHotels certified review
« Overall it was nice. »

Check in went smooth we got our drink voutchers without asking. I did not als die roomupgrade i was guessing Twosie Cruise will offer themself but it die not happen. The room we got gar a nice view and was big enoughf for two. Stuff was friendly and proffessional. Bar, Spsr and Sauna habe been nice as well. Hotel is in a very good Location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus F., Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Nnaemeka U. D. Solo - 06/01/2019 AccorHotels certified review
« Lovely »

Great staff... 1st to know

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nnaemeka U D., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Clement R. Business - 04/01/2019 AccorHotels certified review
« GOOD »

GOOD SERVICE, POLITE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clement R., Thank you for your positive feedback. We will be happy to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 4900.00 RUB Non member rate
From 4410.00 RUB Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates