Hotel - Novotel Moscow Kievskaya
Novotel Hotel Novotel Hotel

Novotel Moscow Kievskaya Hotel

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4.5/5 239 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our restaurants and bars

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Your meetings and events

4.6/5 AccorHotels Rating Based on 2,478 reviews

Our guest reviews for Novotel Moscow Kievskaya

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 239 reviews
AccorHotels certified review
Brajesh Couples - 21/04/2018
« was satisfied...not delighted »

Staff could have done more in extending warmth..The breakfast buffet menu was nowhere close to that of a 3-4 star hotel. Atleast some more options for a vegetarian could have been included.

AccorHotels certified review
Vladimir Business - 14/04/2018
« Comfort »

Overall I was satisfied with the service from the check in moment, until check out. Thanks for good team work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir, Thank you for scoring your experience with us. Our team will be happy to welcome you back! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Leo L. Couples - 09/04/2018
« New and comfortable »

The breakfast buffet is excellent, though choices are not too much, the tastes of food is very good. The room is clean, but some furniture looks too bulky and makes the interior smaller than the actual size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leo Leung, We very much appreciate your feedback regarding your stay at our hotel. We are glad that you enjoyed the quality of our breakfast and cleaning. Our team will be glad to welcome you back! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Aadil Business - 01/04/2018
« Bad service »

Rooms and facilities were good but service was bad. Coffee cups were not replaced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aadil, Thank you for scoring your experience with us and sharing your feedback. I am very glad that you enjoyed the concept of the room. We are very sorry to hear that you have experienced discomfort from service. Be sure that your valuable comments have been forwarded to our hotel management. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We really hope for your understanding and for your return to our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Dana R. B. Friends - 27/03/2018
« Excelent »

The hotel is conveniently located (train station,metro with easy connection to the Aeroexpress for the airport nearby, shopping mall and good restaurants). Had a smooth check in and everything was clean and confortable. Maybe a real door to the bathroom would be a better idea :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dana Ruxandra Barb, We very much appreciate your valuable comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. I will surely share your idea with the hotel management. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Gosci Business - 23/03/2018
« Great stay »

Nice modern hotel, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gosci, Thank you for scoring high your experience with us. Our team will be happy to welcome you back! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Anonymous Business - 22/03/2018
« Excellent »

Lobby area very modern, quiet, cosy well organized rooms are big enough and meet all requirements Gym area is excellent with big pool and plenty of equipment Location is also quite good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your high score regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are very happy that you enjoyed our great location and design concept of our hotel. We hope your next visit will be just as pleasant! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Aziza K. Friends - 21/03/2018
« Nice design »

The only thing we didn’t like is that the pool and sauna were closed on 19th and actually it was our main purpose in terms of entertainment. The bed was not so large as we expected, but comfortable enough. Service was excellent, all requests were done in short notice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aziza K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. We are very sorry to hear that you could not manage to use our Spa-center. Please, allow me to explain, that due to maintenance work our Spa-center was closed. We hope, that during you next visit you can enjoy our Spa. We are very glad to welcome you back soon! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

TripAdvisor review
Couples - 15/03/2018
« Nice place »

New hotel, clean and cosy. A nice fitness center. Location is perfect - subway, shopping center, restaurants are in one minute walking distance. Tasty breakfast. Will anyway come back. Thank you for everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear tutunoff, Thank you for scoring high your experience with us. We are so glad to hear that you really enjoyed our great location, quality of breakfast and design concept! It is always a pleasure, when our guests share with us such positive feedback towards our team! We will be happy to welcome you back at Novotel. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager

AccorHotels certified review
Mark Solo - 13/03/2018
« Not worth the extra »

The Novotel is a nice hotel but not much different from the Ibis hotel across the lobby from where they share the same entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ANASTASIA YURENSKAYA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Reka Friends - 12/03/2018
« nice stay in the hotel »

- the location of novotel is really good no matter what you arrive with to Moscow, even from SVO airport you can get to it in less than an hour with the aeroexpress and just 2 stops metro - the hotel is also located about a 2 minutes walk from Kievskaya station. - the staff is friendly and helpful: they will assist with any questions also beforehand and visa support is also provided swiftly. - rooms are spacious and modern, so is the lobby and the bar area and the restaurant. - room service available 24/7. - breakfast has a wide variety of everything you would need including also champagne :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear reka, Thank you for scoring high your experience with us and such positive feedback! We are so glad to hear that you really enjoyed excellent location and service at our hotel. It is always a pleasure, when our guests share with us such feedback towards our team. We will be happy to welcome you back soon! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Maria Couples - 12/03/2018
« Great service »

I would like to have opportunity for visiting swimming pool and sauna 24. It will be wonderful to have such opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MarIa, Thank you for scoring high your experience at our hotel. It is always a pleasure to receive such high score. Please, be sure, your comment was reported to Hotel management. We hope your next visit will be just as pleasant. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Anonymous Business - 11/03/2018
« Mrs »

Good experience. Nice hotel. Pleasant staff. Only problem was that it was difficult to book a taxi from hotel to airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your valuable comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. We hope to welcome you again! Sincerely, ANASTASIA YURENSKAYA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
St Solo - 07/03/2018
« very relaxing and nice »

I liked you front desk staff a lot always courteous and eager to help especially Elizaveta and Ekaterina

Our hotel has responded to the review
Our hotel has responded to the review

Dear ST, Thank you for scoring high your experience with us. We are so glad to hear that you really enjoyed service at our hotel! It is always a pleasure, when our guests share with us such positive feedback towards our team. We will be happy to welcome you back! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Magdalena Business - 01/03/2018
« Great service in a good location »

It was a business stay and everything was perfect! Nice conference area, tasty breakfast, modern rooms, good leisure facilities!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Magdalena, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be just as pleasant. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Anonymous Couples - 27/02/2018

It was a very pleasant stay. The staff were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for scoring high your experience with us. It is always a pleasure to receive such positive feedback. We hope your next visit will be just as pleasant. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Dincer K. Business - 19/02/2018
« All as expected BUT: »

Hi, I could not have the breakfast, that I had paid in advance for, as I was rushing out for my meeting. When I came back in the evening I asked if I could please transfer that unused breakfast balance to the next morning, and the answer was no. I was staying there for 4 nights and had a good experience overall but this one flaw did leave a stain. Thank for all else. Dincer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dincer Koroglu, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. Please be assured that your comments were passed to the hotel management for further improvement of services provided. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Alan Business - 13/02/2018
« Mr »

Overall very good and the staff were excellent. One problem is the connectivity of WiFi. I had to keep logging in at various times - sometimes twice a day, sometimes it would last for two or three days. Very frustrating!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. We are very sorry to hear, that you faced some difficulties with wi-fi during your stay with us. Our plans include the transition to a new Wi-Fi authorization system, which will eliminate the inconvenience of reconnecting to the hotel network. I hope that during your next stay you will no longer face such a problem. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Anonymous Friends - 11/02/2018
« Great value but disorganised »

Overall great value but small things like payment for breakfast was disorganised and frustrating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive feedback from our guests. We are very sorry to hear that you had some difficulties at the breakfast. As a guest you are right to expect professional service. Therefore, we will surely reinforce the training of our team to avoid any inconvenience in future. Thank you again for sharing your experience and we hope to welcome you again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

AccorHotels certified review
Konstantin Friends - 06/02/2018
« Perfect stay »

I genuinely want to thank the entire team of Novotel Moscow Kievskaya for providing an outstanding hotel experience. Everything - from seamless check-in to a heart-warming welcome from a General Manager made my stay something to remember! I am very much looking forward to my next stay at your hotel in March.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantin, We very much appreciate your comments regarding your stay at our hotel. I will surely share your feedback with our team. We hope your next visit will be just as pleasant. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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