Hotel - Novotel Moscow Kievskaya
Novotel Hotel Novotel Hotel

Novotel Moscow Kievskaya Hotel

4.5/5 281 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 5400.00 RUB Non member rate
From 5400.00 RUB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h

Business services

  • 12 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,955 reviews

Our guest reviews for Novotel Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 281 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Greatest H. Families - 05/10/2018 AccorHotels certified review
« Fantastic »

Wounderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at our h.. It was a great pleasure to receive such positive feedback about our team. Such feedbacks really inspire our team to provide to our guests incredible service! We hope to welcome you back at our h. soon. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Natallia Business - 04/10/2018 AccorHotels certified review
« Nice and relaxing stay »

Nice and clean rooms, lovely bar downstairs, free welcome drink voucher, quiet floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natallia, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Emilie Business - 01/10/2018 AccorHotels certified review
« Great stay »

Comfortable, friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear emilie, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Yesenia Business - 29/09/2018 AccorHotels certified review
« Wondeful »

Friendly staff and a lovely location to go anywhere in Moscow. The room was spotless and the breakfast was wonderful with a wide selection of food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yesenia, Thank you for scoring high your stay with us. We are very happy to hear that you enjoyed your stay with us. Our team will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

L. Business - 26/09/2018 AccorHotels certified review
« Average and have room for improvement. »

Room was upgraded and that was nice of the hotel. However, house keeping staff needs to be monitored closely because coins left in the room were taken by them - I consider that as stealing and not tips. I have told the duty manager about this matter. Not sure though if she is following up on this matter but my guess is NOT because no feedback from anybody. Upon checking out, had to wait for about 20 mins (I am a Gold Card Accor member) so the priority Accor lane does not apply and make sense. No other person was attending on your other desk (normal check in desk) and once the other person came to the desk (bear in mind after 20 minutes of waiting) she told me it was their lunch hour. This is absolutely unacceptable. Does everyone goes for lunch at the same time? Overall experience very DISSAPOINTING because of staff attitudes. Hotel is nice and good location. That is the only compliment!

Our hotel has responded to the review
Our hotel has responded to the review

Dear L., Thank you for taking the time to tell us about your experience at Novotel Moscow Kievskaya. We are very sorry that your experience did not fully meet your expectations. Be sure that your valuable comments have been already forwarded to our Housekeeping manager and Front Office manager. We have already talked on discipline with our staff. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We really hope for your understanding and for your return to our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Sumanth Business - 21/09/2018 AccorHotels certified review
« Fabulous »

|The overall team was customer friendly and delivered a WOW experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sumanth, We very much appreciate your comments regarding your stay at our hotel. It was a great pleasure to receive such positive feedback about our team. Such feedbacks really inspire our team to provide to our guests incredible service! We hope to welcome you back at our hotel soon. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Noris Business - 17/09/2018 AccorHotels certified review
« Meeting & stay »

Ok for the stay Unsatisfactory for the meeting services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noris, We very much appreciate your comments regarding your stay at Novotel Moscow Kievskaya. I am sorry that your experience did not fully meet your expectations. It would be a great help if you could share what exact difficulties you faced during your stay with us writing to me directly on my e-mail h8… Please be assured that your comments will be passed to the responsible manager. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Randy Solo - 14/09/2018 AccorHotels certified review

Horrible. Worst experience. I will never come back. Never neve never.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAndy, Thank you for taking the time to tell us about your experience at Novotel Moscow Kievskaya. I am sorry that your experience did not meet your expectations. It would be a great help if you could share what difficulties you faced during your stay with us writing to me directly on my e-mail h8… Please be assured that your comments will be passed to the responsible manager. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dmitri M. Business - 13/09/2018 AccorHotels certified review
« Thank you for accomodation. »

We stayed 2nd time and both times we were really enjoyed. Clean rooms, friendly staff, great breakfest (special thanks for the grapefruit juice). Sauna & pool is really nice to visit after work day and relax. Located very close to the subway and shopping mall, easy to move to any direction and lot of shops and restaurants in mall. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dmitri M., Thank you for scoring high your experience, your loyalty and choice of our hotel. It is always a pleasure to receive such positive feedback. We hope your next visit will be just as pleasant! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Itzak S. Families - 10/09/2018 AccorHotels certified review
« A hotel which is an experience. »

We stayed at the hotel for 5 days. Very central hotel located in a lively and safe environment day and night. Nearby the hotel is a train station, metro station (lines 3, 4,5). The hotel itself is new and elegant. Its rooms are large, comfortable, fully equipped and clean. The hotel offers guests a pool, sauna, Turkish bath and gym. Breakfast is rich. The hotel staff is excellent, courteous, professional and stand out in the personal attitude to each guest. The hotel manager stands out in his presence and is attentive to the hotel guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ITZAK S., Thank you for scoring high your experience with us. We are very glad that our great location, design concept, Spa center, quality of breakfast and our team left such positive impression on you! We will be happy to welcome you back soon at Novotel Moscow Kievskaya! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Tony B. Business - 07/09/2018 AccorHotels certified review
« Bland »

Very nice staff. However rooms were stuffy, and very basic. No comfortable seating. Very clean though. Bar was expensive, lighting was WAY to bright and again, very uncomfortable seating. Just wasn't a nice place to be. Breakfast was disappointing, it could have been any breakfast buffet anywhere in the world, something with more local produce would have been appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony B., Thank you for your valuable feedback! We are very glad to hear that our staff and quality of cleaning left such positive impression on you. Also we are very sorry that quality of breakfast did not fully meet your expectations. Be sure that your valuable feedback has been forwarded to our Chef. During your next visit we will make every effort to ensure that your expectations of the service will be justified. We will be waiting for you soon in our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Denis Families - 04/09/2018 AccorHotels certified review
« good location and very good services »

the hotel is well located. the services were very good. People were very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and our staff. We will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Mehul J. Business - 31/08/2018 AccorHotels certified review
« Awesome Hotel »

Best 4* star hotel till now that i have stayed. Keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mehul J., Thank you for scoring high your experience with us. We will surely take into account all your valuable comments. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Peter Business - 27/08/2018 AccorHotels certified review
« Nice new hotel with good facilities and excellen location »

Good hotel. Nice gym and pool. Breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, I am happy to hear that you enjoyed our facilities. It is always a pleasure to receive positive feedback from our guests. We hope you visit the Novotel very soon! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Z. Couples - 26/08/2018 AccorHotels certified review
« Very pleasant »

It was absolute pleasure to stay , among the stuff we’d like to thank two person Artjom from the bar and Irina who was juggling the whole floor ! Also special thanks to the girl who cleaned our room I think her name is Ainur .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Z., It is a pleasure to receive positive feedback. We are very proud of both the team and hotel and it is always nice to know our guest feel the same way. I hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Stanislav S. Business - 26/08/2018 AccorHotels certified review
« Modern facility, central location, great Accor standard. »

New and modern room, excellent facilities, exceeding general Novotel standards. In general excellent experience except some minor comments on level of English language and response time on some requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stanislav S., I'm happy to hear that you enjoyed your stay with us. Be assured that your valuable comments were passed to the management of the hotel. Our team will be happy to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Aleksandr M. Solo - 26/08/2018 AccorHotels certified review
« Overall fine »

+ Good rooms & hotel location, friendly staff, nice restaurant on 5th fl., express laundry - Reception on 5th fl + 2 security gates, bar is expensive and menu is weak, you need to pay cash for laundry before it will be delivered to your room.. Area itself and surroundings.. after 10pm getting scary.. Better to jump in a cab right at hotel entrance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aleksandr M., We appreciate the rating of your stay with u. It is always a pleasure to receive feedback. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Ola Families - 25/08/2018 AccorHotels certified review

Very good location. Close to metro and the mall .the breakfast was good .the stuff very polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ola, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Aadil Business - 20/08/2018 AccorHotels certified review
« Excellent »

Received upgrade to a suite. Facilities were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aadile, I am happy to hear that you enjoyed our facilities. It is always a pleasure to receive positive feedback from our guests. We hope you visit the Novotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Theresa Solo - 20/08/2018 AccorHotels certified review
« Excellent vacation »

Pleasant hotel, great location across the street from a metro station, excellent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theresa, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 5400.00 RUB Non member rate
From 5400.00 RUB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates