Hotel - ibis Moscow Kievskaya
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ibis Moscow Kievskaya Hotel

4.0/5 301 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine
  • Cash machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 350 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Automatic air control
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 AccorHotels Rating 3,796 reviews

Our guest reviews for ibis Moscow Kievskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 301 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Ekaterina Couples - 15/09/2018 AccorHotels certified review
« Good, might stay again! »

The stay was good. I liked the facilities and was grateful for free water. I wish shampoos were provided. Breakfast buffet was good, but had very limited options for my gluten-green boyfriend. Thank you!

Andrei Business - 15/09/2018 AccorHotels certified review
« Good hotel »

Great hotel for good money. Location is perfect. Very close to Metro and Railway Station Kievskiy Railway Station. Hotel is new and modern.

Y. Friends - 13/09/2018 AccorHotels certified review
« is not comfortable »

the air con is not work properly, temperature in the room is hot limited staff can speak english no kettle jug to make hot water in the room

Andrés A. Solo - 11/09/2018 AccorHotels certified review
« Perfect »

Excellent location and services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrés a., Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location and quality of service. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Mr »

It was extremely comfortable and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for scoring high your stay with us. We will be happy if you visit us again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Luc Couples - 10/09/2018 AccorHotels certified review
« The hotel set up systems while forgetting some of the needs of guests. »

The room quality and cleanliness were Ok. However, our room was cleaned very late. We arrived once at 17h00 and found our room not yet cleaned. The next day the room was not yet cleaned at 16h00. When we complained, the answer was that the cleaning of the rooms takes place till 18h00. Nobody informed us when we checked in about the late room cleaning policy of the hotel. And nobody at the reception asked why we needed to have our room cleaned before 16h00. Furthermore it took more than 40 minutes to clean the room once we complained. A tired tourist or business man expects to find his room cleaned, when he reaches his room late afternoon and needs to clean himself before going for diner. Have you forgotten what are the basic needs of your customers?

Ana R. Couples - 09/09/2018 AccorHotels certified review
« Excellent »

The hotel is great, very clean, fashion , great staff and the metro is very near . There is a shopping and Eataly . The Moscow metro is very easy ...We loved!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana R., Thank you for scoring high your experience with us. I am happy to hear you enjoyed our great location, professionalism of our staff, quality of cleaning. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Tatyana D. Business - 29/08/2018 AccorHotels certified review
« My stay on 27 of Aug »

As always I was pleased with my stay, it was already my first time in this hotel. I like traditional quality of service, the personnel is very diligent , rooms are cleanest, breakfast is good. You can ask a room with a view to the towers of Moscow city, or to the inside court, if you prefer to feel isolated. And the convenience of location on the ring metro station Kievskaya goes without saying! Near to the hotel there is the biggest shopping mall Evropeyskiy. I like!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tatyana D., Thank you for scoring high your experience with us. I am happy to hear you enjoyed our facilities and excellent location. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anonymous Friends - 27/08/2018 AccorHotels certified review
« hotel and decoration look nice »

i very happy with your hotel near by metro station. the lobby nice decoration with furniture and room nice in drawing good design. the front desk during the day is okay but need more smile to customer. we ask night reception on check out 21 aug to support to call taxi first time he tell us the taxi cost 300++ and after that he call the taxi and tell us the taxi charge 600++ it look like over charged. in next day we stay in adagio and come to use abf at ibis and ask the fb guy for Add to dictionary or le club discount and he said that no any discount policy even I try to tell them as we use abf before in 2 days same place same hotel we got discount 15%. finally he have no idea not support or any solutions. we went back to ask the reception at Adagio about bienvenue or le club discount, she confirmed 15 discount at ibis restaurant. the reception at Adagio call to inform the guy who work in ibis restaurant and got answer no. unless she call the manager at Adagio to call him to give us discount. I don't want to complain but need to share what area need to improve interm of communication and accor policy about bienvenue and le club. we stay at ibis 2 nights and stay at Adagio 3 night. the reception at adagio was amazing, smile and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to rate your stay with us. and for your detailed comments. We are glad that you liked the hotel and its location. We apologize for any misunderstanding and inconvenience caused by the actions of our staff. I do agree that this matter could have been handled differently to make your stay more comfortable. We will surely address this problem with our personnel to avoid its future occurrence. We will surely reinforce the training of our team. We really hope that you will give us another chance and visit our hotel again in the future! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Elena Couples - 27/08/2018 AccorHotels certified review
« In general ok, some issues with restaurant staff »

Pros: - standart Ibis experience, the room was as expected, all good Cons: - impossible for a vegan to find out from the staff, if the food is vegan or not. Tried to find out about hashbrowns (what can be easier) if they contain eggs or milk - took 10 minutes of a bizarre conversation with a cook, who confirmed they contain no eggs or milk, and in 2 min ran back to us saying they do. - I asked to put a tower near bread, like they do in many hotels, to let people use the towel for holding the bread, and not their dirty hands. In 4 days we stayed after nothing was done. - I hope hotel management considers marking vegan food to make it easier for guests to make a choice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elena, Thank you for taking the time to tell us about your experience at the ibis Moscow Kievskaya. I am sorry that your experience did not meet your expectations. Please be assured that your comments were passed to the responsible manager. Thank you again for your valuable remarks as they help us to grow. We hope you and your family visit our hotel again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Milos Couples - 27/08/2018 AccorHotels certified review
« Classic Ibis as everywhere else in Europe »

Cool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milos, I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Dave C. Friends - 27/08/2018 AccorHotels certified review
« I have a great time with IBIS hotel. Breakfast is great, nice and tasty. Room is very clean. Service wonderful. I have nothing to complain about. »

Adequate room size. Very accessible to the metro station or train station in general. I will definitely come back in this Ibis hotel branch in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave C., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be just as pleasant. Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Braca Business - 26/08/2018 AccorHotels certified review

Great value, calm and clean rooms. Perfect location close to metro to downtown and to airport, next to shopping center and river.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Braca, Thank you for scoring high your experience with us. I am happy to hear you enjoyed our excellent location. Our team will be happy to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Amin M. P. Couples - 23/08/2018 AccorHotels certified review
« Good but not complete »

Hotel has good staff and very helpful and kind staff . There was not glasses for drink water or juices on room . There was only 2 small bottle water in room and that is not enough . Hair dryer was not powerfull . Air condition was good. There was not any person to carry our baggage

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amin mohammadi p., Thank you for taking the time to rate your stay with us. Please be assured that your comments will be given proper attention. We hope to welcome you back! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Vladimír Business - 23/08/2018 AccorHotels certified review
« Excellent value for money »

Good location in downtown, easy access from all transport hubs, well equipped rooms, better than average Ibis room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimír, It is a pleasure to receive positive feedback. We hope you visit our hotel again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anna Couples - 21/08/2018 AccorHotels certified review
« Good place to stay but with cellular network problems »

Good room with cosy bed and quiet surroundings. However, in my room there was no cellular connection almost for the entirety of my stay, which is a real problem, as I could not receive calls or messages.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you for taking the time to share your feedback. It was a pleasure to serve you. I will surely pass your valuable comments to the hotel management. We hope to welcome you back to our hotel very soon! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Stacy S. Solo - 19/08/2018 AccorHotels certified review
« Perfect Kievskaya located hotel »

Nice multi-lingual reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacy S., I'm happy to hear that you enjoyed your stay with us. We will be glad to welcome you again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Porntip P. Friends - 13/08/2018 AccorHotels certified review
« Good location and breakfast »

Very good location, just 3 min. walk from Kievskaya to the hotel. Opposite the hotel is Euro Department Store and super market at underground. The other opposite, you can find grocery to buy small thing like water, coca-cola, snack. For room, it is a bit small. I stay 2 persons and can't open 28" luggage. So, my friend has to open and hide it under bed. And I open and keep it in front of the toilet. And I suggest to have kettle in the room for more convenience. It's only a small expense compare with this hotel level. Breakfast also good taste and variety if you stay 2 nights only. But we stay 5 nights, after 3rd night you will find the same breakfast menu. Anyway, overall is good. I give you 75% satisfaction.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Porntip P., Thank you for taking the time to rate your stay with us. We are very sorry to hear that you faced some shortcomings during your stay with us. As a guest you are right to expect professional service. Therefore, we will surely reinforce the training of our team to avoid such situations in future. Thank you again for your feedback as it helps us to grow. We hope to welcome you back again! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

Anna Families - 09/08/2018 AccorHotels certified review
« Perfect sistrip »

Overall the hotel is very modern and comfort. The room was clean and spacious. The staff at the reception know everything which I asked. The hotel is closed to the train station and metro station also and we reached every sightseeings in 15 mins. Breakfast was delicious, typically continental. The trip was my birthday gift and if I need choose once again a hotel in Moscow, I definetly choose Ibis Moscow Kievskaya. Thanks, Anna from Hungary

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you for scoring high your experience with us and choice of our hotel. It is a great pleasure that you stayed with us during your birthday! We are very happy that design concept, location and quality of breakfast left such impression on you. We really appreciate your valuable and positive feedback towards our hotel. We hope your next visit will be just as pleasant at our hotel! Best regards, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

An P. H. Couples - 08/08/2018 AccorHotels certified review
« Affordable and convenient »

Regarding facilities, the hotel is new and well maintained. Your design is really nice and doesn't forgo aesthetic while still keeps the efficiency. In-room decor is good, but the area is a little bit small and can be too cluttered. Bathroom is clean and sleek in my opinion. The staff is extremely helpful, nice and professional. We stayed in 2 hotels from your chain during our visit to Moscow: ibis Dynamo and ibis Kievskaya. I like the fact that the quality is consistent, but I have to say that the experience in Dynamo was more pleasant despite the less favorable location. The security check at ibis Kievskaya can be a bore, since we had a lot of shopping and carry back quite a heavy load. Would come back if I have the chance and the rate is good. Breakfast should be more various though, in our 4 day stay I got fed up with the amount of repeating dish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear An Phuong H., Thank you for taking the time to share your feedback. It was a pleasure to serve you. I will surely share your valuable comments with our team. We hope to welcome you back again! Sincerely, ALYONA KHARITONOVA Quality & Service Culture Manager NOVOTEL ADAGIO IBIS MOSCOW KIEVSKAYA 2 Kievskaya Street, 121059 MOSCOW, RUSSIA Tel: +7 (495) 660 53 53 h8… - accorhotels.com

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