Hotel - Mercure Moscow Paveletskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Paveletskaya

4.5/5 816 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,196 reviews

Our guest reviews for Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 816 reviews
Anonymous Business - 07/03/2019 AccorHotels certified review
« Comfortable, friendly stay »

The hotel is nice, has comfortable rooms, friendly personal.

Paul Business - 02/03/2019 AccorHotels certified review
« Excellent stay (2 nights) in Mercure Paveletskaya. »

Excellent experience: very smooth check-in and check-out, very good room, excellent breakfast and excellent location of hotel, near M-station Paveletskaya.

Jaime E. Business - 27/02/2019 AccorHotels certified review
« Value for money and confort in the very center of Moscow »

Within a (sportive) walking distance from Paveletskaya station (direct train to Domodedovo airport), this comfy hotel has everything the business traveler may need. Comfortable spacious rooms, good breakfast, etc. Located in a very quiet neighborhood, there are shopping centers, restaurants and animation around in a walking distance. 10-15' away from the nearest Metro station.

Business - 17/02/2019 TripAdvisor review
« Moscow in February - PRODEXPO 2019 »

Good relationship in terms of price abdquality of services , quite close to the city center main monumentes ( Red Square , St.Basil , Lenin's mausoleum Kremlin , Bolshoi Theatre) and well connected with the metro , just two stops away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos S, Thank you very much for your good review of our property! Its very important for us to hear your feedback and to know that you appreciate our services. We will be glad to welcome you again here, Warm regards from snowy Moscow, Alexandra Stryukova General Manager

Animesh Business - 01/02/2019 AccorHotels certified review
« Another extremely pleasant stay »

This was not the first time for me. Everything met my expectations fully. Room clean up could be improved - cup not washed, water bottle not replaced. And, thank you for the upgrade.

Lorenzo C. Business - 31/01/2019 AccorHotels certified review
« As usual when in Moscow... Mercure Paveltskaya! »

Fine as usual, but this time just a negative note: the room was rather cold and I was not possibile to regulate temperature thorugh thermostat (which by the way occurs in ALL the hotels in the world)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you have any problems in future staying, please inform our team about this so that we can find a solution and make your stay as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Gyulnara Gasanova, Quality & Service Culture Manager

Claudio A. Couples - 29/01/2019 AccorHotels certified review
« Excellent Compromise »

Nice stay, a comfortable hotel in a very good location in Moscow, close to Metro and to the beautiful Zamoskvareche district plenty of caffe, bar and restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., Let us thank you for taking your time and posting a review regarding your recent stay at Mercure Moscow Paveletskaya! We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Separately, I want to say many thanks for the additional comments. As for the storage of medicines, we provide the ability to store in the refrigerator at the reception. In the future, you can contact the reception staff with this question. Food, unfortunately, is really forbidden to keep in our desk's refrigerator, as this does not correspond to the sanitary standards of the country. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Couples - 09/01/2019 TripAdvisor review
« excellent location, very good staff »

Comfortable room, excellent location, nice staff. The only minus- bathroom was not clean, there were some hair on the floor, and stains on tiles. But all the rest is OK. Bed is comfortable, staff is friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YuYu1957, Thank you for your review and comments. I'm sorry for some issues you came across during your stay. We struggle to make any stay perfect, but unfortunately, sometimes fail and regret. I do hope when you come next time - everything will be just as you wish:) My kind regards and sincere apologies, Alexandra Stryukova General Manager

Friends getaway - 07/01/2019 TripAdvisor review
« Minutes walk from Metro and all is great »

if you come to Moscow I recommend you to stay here. From airport to hotel, just take gett taxi app and cost around 1450RUB. Or you can take train to Paveletskaya station, walk straight from station to the other side of the road (around 10 min walk) but gett taxi may be cheaper than train ticket if you come 2-3 person because can share the cost.During the stay, you walk from the hotel to Metro Paveletskaya station (green and brown line) (opposite of Paveletskaya train station) Remember exit no.2 is nearest.The room is great and all in mini bar, 3 soft drinks and 2 juices) you can drink for free. Also Nespresso coffee is ready to use. And wifi is very fast especially upload. Staff is helpful. If I return to Moscow, will book this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Relax41474283723, Thank you very much for your detailed review of our Mercure Paveletskaya Privelege room! Your feedback is priceless for the team and I'm sure will be useful for other travelers also:) We are happy you've enjoyed our location and room facilities! It will be great to welcome you again here, Kind regards, Alexandra Stryukova General Manager

Gregory Couples - 03/11/2018 AccorHotels certified review
« Highly Recommended »

Great location, great room. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Florian G. Business - 17/10/2018 AccorHotels certified review
« Amazing! »

It was amazing: extremely kind and caring staff, excellent accommodation, all great of F&B.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We are glad to see that reception was able to help you while staying with us and we will surely share your nice comment with all our staff. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Business - 08/10/2018 TripAdvisor review
« Pleasant stay in a well situated and comfortable hotel. »

Friendly staff, comfortable and quiet room in a hotel conveniently located to come and go from and to Domodedovo airport by train.Breakfast was abundant in a fine restaurant. Adjustment of my stay to modifications due to short notice customer alterations were made on site without any problem!Only very secondary improvement consideration would be to look after bathroom door and its frame damaged on the bottom part due to humidity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable Guest, Thank you very much for your response. We glad to hear that you enjoyed not only the perfect location of the hotel and it proximity to the center of Moscow, but also warm welcoming of our employees and high standards of services. It is very important for us to read the guests comments and their attentiveness to the details. Thank you very much for your notification about the bathroom door. We know about this issue in some of the rooms and regularly doing the maintenance to keep it in the good shape and appearance. We hope that this little episode did not overshadowed your stay in the hotel and we hope to see you soon again Best regards, Alexandra Stryukova, General Manager

Dmitry Business - 17/09/2018 AccorHotels certified review
« Great value for money »

Great location, tidy room, helpful service But very cold room temperature, AC doesn’t help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. At Mercure Moscow Paveletskaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologize for the occurrence of a maintanence problem. If you have any questions or additional comments, preferences in future staying, please inform your team about this so that we can find a solution and make your stay as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Gyulnara Gasanova, Quality & Service Culture Manager

Business - 10/09/2018 TripAdvisor review
« Good for Business Trip! »

Location, service and comfort and price of this hotel are very attractive for short business trip to Moscow with arrival|departure at Domodedovo airport. Good facility for lunch in the adjacent IBIS hotel!Very polite and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F0minagen, Thank you for your kind review of Mercure Bakhrushina! We appreciate a lot your feedback - our team members can see the result of their hard work:) Hope to Welcome you soon again, Kind regards, Alexandra Stryukova General Manager

Business - 07/09/2018 TripAdvisor review
« Nice place not so far from Paveletski station »

Good example of Mercure brand hotel. Everything was in order. Good room, good gym, nice breakfast. Stayed for one night to fly to another location the next day. If you have a connection in the afternoon the next day, it is a nice option. Just get on Aeroexpress, get to the hotel by taxi and enjoy your stay in Moscow, have fun for a day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimatrue, Thank you for your kind review, we are very glad you've enjoyed your short stay at Mercure Bakhrushina. We aim to make our valuable Guests happy and comfortable and feel joy when get their feedback:) Hope to welcome you again, Sunny regards, Alexandra Stryukova General Manager

Mikhail Solo - 04/09/2018 AccorHotels certified review
« Value for money »

Comfortable, nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Lucien Business - 01/09/2018 AccorHotels certified review
« Good front desk great breakfast »

Nice room helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Couples - 22/08/2018 TripAdvisor review
« Brilliant service and great location! »

Many thanks to very friendly staff at reception, room service and hotel bar! Totally worth to stay at heart of Moscow in very nice and modern hotel.Standard room was quite small, but very clean and quite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ksianka, We are so happy to get such praises, a big thank you from each team member, they deserve to hear such nice words:) We are happy to now you felt welcome and comfortable at our Mercure Bakhrushina and will be very glad to welcome you again. Warm regards, Alexandra Stryukova General Manager

Kent Business - 19/08/2018 AccorHotels certified review
« Good. »

Nice recipient service and restaurant service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Dmitry B. Solo - 16/08/2018 AccorHotels certified review
« Enjoyable stay »

The whole experience, including check-in and check-out, room cleanliness and location were excellent. Unfortunately, the food quality at the restaurant could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let us thank you for taking your time and posting a review regarding your recent stay at Mercure Moscow Paveletskaya! We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It is a great pleasure to know that in general you enjoyed your staying at our hotel.Separately, I want to say many thanks for the additional comments. I will certainly notify these comments to our team. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

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