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Mercure Moscow Paveletskaya 4 stars

TripAdvisor rating 4.5/5 845 reviews
Mercure Moscow Paveletskaya
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Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Moscow Paveletskaya

Bakhrushina Street Ownership 11
115054
moscow
russian federation

Tel: +74957205303

Fax: (+7)495/7205332

Contact email

Check-in from 14h00

Check out up to 12h00

  • Metro :   Zamoskvoretskaya Paveletskaya

  • By plane

    DOMODEDOVO At 42.8km / 26.59 miles

  • By train

    PAVELETSKY At 0.75km / 0.47 miles

GPS :55.735788, 37.63519

Currently, close to our hotel

Moscow City Days, festival

From 07/09/2019 to 08/09/2019

At 2.8 km

Moscow: in the footsteps of Doctor Zhivago

From 01/01/2019 to 31/12/2019

At 2.8 km

The lost Metro of Moscow

From 01/01/2019 to 31/12/2019

At 2.8 km

MOSCOW travel guide

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 21m²
  • Views: Historic side view, Panorama view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Twin Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 21m²
  • Views: Historic side view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 21m²
  • Views: Historic side view, Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

2-bedroom Premier Suite

  • Max. number of persons: ‌4
  • Area: From 87m²
  • Views: Panorama view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Junior Suite with 1 double bed and Sofa

  • Max. number of persons: ‌2
  • Area: From 35m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Our restaurants and bars

TOWNHOUSE

Type of cuisine: International

Fine cuisine and a selection of excellent wines, exceptional service and the designer restaurant interior create the cozy atmosphere of a true gourmet restaurant.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBRARY BAR

Photo non contractuelle / Strictly non binding

Come and enjoy this unique ambiance. This bar is ideal to get together, chill out and linger in the evening, or meet in a relaxed space during the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 240 m²

  • Maximum capacity: 192 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

3,262 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

845 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent as usual

Customer review rating 4.6/5

Alex Business - 28/06/2019 AccorHotels certified review

Nice modern hotel not far from city center and metro, but at the same time situated quiet place.

Dear Mr. G., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

As usual very good, attentive staff, familiar faces.

Customer review rating 4.6/5

Gerard S. Business - 07/06/2019 AccorHotels certified review

See above, not much more to add. Mainly used the hotel for sleep and fitness.

Dear Mr. S., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Very pleasant stay

Customer review rating 4.6/5

Famil I. Business - 26/05/2019 AccorHotels certified review

Very nice and pleasant stay. Good service overall. Excellent breakfast. Staff was very helpful.

Dear Mr. I., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Everything was perfect, nothing more to say than that.

Customer review rating 4.6/5

Ilaria B. Business - 20/05/2019 AccorHotels certified review

The Mercure Moscow Paveletskaya never lets me down. The standard of the hotel is very good and whenever the occasional inconvenience happens, the staff is always helpful and kind.

Dear Ms. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Way too simple for a 4-star

TripAdvisor rating 4.5/5

AnnaSPetersburg Friends getaway - 25/04/2019 TripAdvisor review

I did purchase two nights with a nice discount but I didn't expect basic services to be discounted as well... Honestly poor quality (hair went incredibly bad) and primitive set of bathroom cosmetics (not even a conditioner and a body lotion included!), poor location of standard rooms (overlooking a small dark atrium so one cannot guess the weather or the time of day), and questionable "fast" check-in and - out services.. It wasn't fast at all with pretty much the same procedure on spot as usual, and not to mention previous time-consuming online registration form which needs several repetitions before it "gets" you there. Instant coffee packets in room. Warm (never hot) shower. Nice lobby and beds though... Just the way I expect from a 4-star.

Dear AnnaSPetersburg! Thank you for sharing your experience! I am sorry you did not appreciate our services. Next time you can benefit from extended bathroom amenities' choice just calling at reception or booking a Privilege room, where you have also a Nespresso coffee machine in room. We shall definitely check water temperature in rooms, strangely your feedback was the only one about it. I hope your next stay will be more comfortable and I assure you that this time the view will be just excellent:)! Kind regards, Alexandra Stryukova General Manager

Great

Customer review rating 4.6/5

Ruslan Solo - 02/04/2019 AccorHotels certified review

I love this 4* hotel, since you feel here always as vip Great location, very close to all sightseeing. You can take the tram 5 min walk and have greate travel in old downtown of Moscow. Fully suggesting to stay here.

Dear Mr. S., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Great Location for Trains - Metro. Comfy too

TripAdvisor rating 4.5/5

Windsorboy58 Business - 26/03/2019 TripAdvisor review

Usually in a review there is a but......but there isn't one here. Only slightly more expensive than neighbouring IBIS 3 stars, well worth it. From check in to check out, I don't think there wasn't anything I could fault? . Attentive reception, friendly bar staff, great breakfast ( I didn't try the dinners).

Dear Windsorboy58, Thank you for such heartwarming comments:) we are very happy you were fully satisfied with your stay with us! We struggle for each smile:) and glad when get back such emotions! Thank you for sharing! Hope to welcome you back soon, Kind regards, Alexandra Stryukova General Manager

Comfortable, friendly stay

Customer review rating 4.6/5

Anonymous Business - 07/03/2019 AccorHotels certified review

The hotel is nice, has comfortable rooms, friendly personal.

Dear Ms. O., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Excellent stay (2 nights) in Mercure Paveletskaya.

Customer review rating 4.6/5

Paul Business - 02/03/2019 AccorHotels certified review

Excellent experience: very smooth check-in and check-out, very good room, excellent breakfast and excellent location of hotel, near M-station Paveletskaya.

Dear Mr. V., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Value for money and confort in the very center of Moscow

Customer review rating 4.6/5

Jaime E. Business - 27/02/2019 AccorHotels certified review

Within a (sportive) walking distance from Paveletskaya station (direct train to Domodedovo airport), this comfy hotel has everything the business traveler may need. Comfortable spacious rooms, good breakfast, etc. Located in a very quiet neighborhood, there are shopping centers, restaurants and animation around in a walking distance. 10-15' away from the nearest Metro station.

Dear Mr. E., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Situated just minutes away from Paveletskaya Station, the Mercure Moscow Paveletskaya has excellent transport links that whisk you straight to the legendary Moscow sights of Kremlin, Red Square, St. Basil’s Cathedral or the State Tretyakov Gallery and the Pushkin Museum of Fine Arts. All Moscow famed museums, art galleries and shops are accessible from our centrally located establishment. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Kind regards, Gyulnara Gasanova Quality & Service Culture Manager

Moscow in February - PRODEXPO 2019

TripAdvisor rating 4.5/5

Carlos S Business - 17/02/2019 TripAdvisor review

Good relationship in terms of price abdquality of services , quite close to the city center main monumentes ( Red Square , St.Basil , Lenin's mausoleum Kremlin , Bolshoi Theatre) and well connected with the metro , just two stops away.

Dear Carlos S, Thank you very much for your good review of our property! Its very important for us to hear your feedback and to know that you appreciate our services. We will be glad to welcome you again here, Warm regards from snowy Moscow, Alexandra Stryukova General Manager

Another extremely pleasant stay

Customer review rating 4.6/5

Animesh Business - 01/02/2019 AccorHotels certified review

This was not the first time for me. Everything met my expectations fully. Room clean up could be improved - cup not washed, water bottle not replaced. And, thank you for the upgrade.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. We are constantly working to improve service and you help us to be better. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

As usual when in Moscow... Mercure Paveltskaya!

Customer review rating 4.6/5

Lorenzo C. Business - 31/01/2019 AccorHotels certified review

Fine as usual, but this time just a negative note: the room was rather cold and I was not possibile to regulate temperature thorugh thermostat (which by the way occurs in ALL the hotels in the world)

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If you have any problems in future staying, please inform our team about this so that we can find a solution and make your stay as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Gyulnara Gasanova, Quality & Service Culture Manager

Excellent Compromise

Customer review rating 4.6/5

Claudio A. Couples - 29/01/2019 AccorHotels certified review

Nice stay, a comfortable hotel in a very good location in Moscow, close to Metro and to the beautiful Zamoskvareche district plenty of caffe, bar and restaurants.

Dear Mr. a., Let us thank you for taking your time and posting a review regarding your recent stay at Mercure Moscow Paveletskaya! We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Separately, I want to say many thanks for the additional comments. As for the storage of medicines, we provide the ability to store in the refrigerator at the reception. In the future, you can contact the reception staff with this question. Food, unfortunately, is really forbidden to keep in our desk's refrigerator, as this does not correspond to the sanitary standards of the country. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

excellent location, very good staff

TripAdvisor rating 4.5/5

YuYu1957 Couples - 09/01/2019 TripAdvisor review

Comfortable room, excellent location, nice staff. The only minus- bathroom was not clean, there were some hair on the floor, and stains on tiles. But all the rest is OK. Bed is comfortable, staff is friendly.

Dear YuYu1957, Thank you for your review and comments. I'm sorry for some issues you came across during your stay. We struggle to make any stay perfect, but unfortunately, sometimes fail and regret. I do hope when you come next time - everything will be just as you wish:) My kind regards and sincere apologies, Alexandra Stryukova General Manager

Minutes walk from Metro and all is great

TripAdvisor rating 4.5/5

sarawutburapapat Friends getaway - 07/01/2019 TripAdvisor review

if you come to Moscow I recommend you to stay here. From airport to hotel, just take gett taxi app and cost around 1450RUB. Or you can take train to Paveletskaya station, walk straight from station to the other side of the road (around 10 min walk) but gett taxi may be cheaper than train ticket if you come 2-3 person because can share the cost.During the stay, you walk from the hotel to Metro Paveletskaya station (green and brown line) (opposite of Paveletskaya train station) Remember exit no.2 is nearest.The room is great and all in mini bar, 3 soft drinks and 2 juices) you can drink for free. Also Nespresso coffee is ready to use. And wifi is very fast especially upload. Staff is helpful. If I return to Moscow, will book this hotel again.

Dear Relax41474283723, Thank you very much for your detailed review of our Mercure Paveletskaya Privelege room! Your feedback is priceless for the team and I'm sure will be useful for other travelers also:) We are happy you've enjoyed our location and room facilities! It will be great to welcome you again here, Kind regards, Alexandra Stryukova General Manager

Highly Recommended

Customer review rating 4.6/5

Gregory Couples - 03/11/2018 AccorHotels certified review

Great location, great room. Staff very friendly and helpful.

Dear Mr. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Amazing!

Customer review rating 4.6/5

Florian G. Business - 17/10/2018 AccorHotels certified review

It was amazing: extremely kind and caring staff, excellent accommodation, all great of F&B.

Dear Mr. G., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We are glad to see that reception was able to help you while staying with us and we will surely share your nice comment with all our staff. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Pleasant stay in a well situated and comfortable hotel.

TripAdvisor rating 4.5/5

andrekremer Business - 08/10/2018 TripAdvisor review

Friendly staff, comfortable and quiet room in a hotel conveniently located to come and go from and to Domodedovo airport by train.Breakfast was abundant in a fine restaurant. Adjustment of my stay to modifications due to short notice customer alterations were made on site without any problem!Only very secondary improvement consideration would be to look after bathroom door and its frame damaged on the bottom part due to humidity.

Dear valuable Guest, Thank you very much for your response. We glad to hear that you enjoyed not only the perfect location of the hotel and it proximity to the center of Moscow, but also warm welcoming of our employees and high standards of services. It is very important for us to read the guests comments and their attentiveness to the details. Thank you very much for your notification about the bathroom door. We know about this issue in some of the rooms and regularly doing the maintenance to keep it in the good shape and appearance. We hope that this little episode did not overshadowed your stay in the hotel and we hope to see you soon again Best regards, Alexandra Stryukova, General Manager

Great value for money

Customer review rating 4.6/5

Dmitry Business - 17/09/2018 AccorHotels certified review

Great location, tidy room, helpful service But very cold room temperature, AC doesn’t help

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya.It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. At Mercure Moscow Paveletskaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologize for the occurrence of a maintanence problem. If you have any questions or additional comments, preferences in future staying, please inform your team about this so that we can find a solution and make your stay as comfortable as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest regards, Gyulnara Gasanova, Quality & Service Culture Manager
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