Hotel - Mercure Moscow Paveletskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Paveletskaya

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4.5/5 666 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 4200.00 RUB Non member rate
From 3780.00 RUB Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Hammam

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,843 reviews

Our guest reviews for Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 666 reviews
TripAdvisor review
Business - 18/11/2017
« Well positioned and equiped hotel in center Moscow »

I truly enjoyed staying in Mercure Moscow Paleletskaya hotel. First of all the hotel provided all documents needed for visa aplication. Second hotel is perfectly positioned in the center city of Moscow all is the few minutes walk, airportexpress station, metro station Paveletskaya, no to talk the short stroll to Kremlin and other part of heart of the city. Further the staff and reception, restaurant is super polite and friendly, willing to help and serve guests without any problem. Hotel is well maintained with modern interior, rooms are perfect for staying as tourist or on business in Moscow. Breakfast is very good and in nice restaurant. It was a really perfect stay and thanks to hotel staff for their effort. Tomaz

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomaz3, Thank you for taking your precious time to write about your recent stay at Mercure Moscow Paveletskaya! It is a great pleasure to know that you enjoyed your stay at our hotel and that you appreciated the central location near airoexpress station, Paveletskaya station and Kremlin. Special thanks for mentioning our great staff always ready to help. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ada Egorova General Manager

AccorHotels certified review
Klm Solo - 11/11/2017
« third time, had good time as always »

This is my third time staying here and I enjoyed my stay as always. Very attractive rate with good service from hard working staff members. Its neighborhood is as beautiful as always. I hope the hotel would be still affordable next year when Russia hosts soccer world cup.

TripAdvisor review
Izuho Friends getaway - 02/11/2017
« Good Value & Good Location »

The hotel is 10 minutes walk from Paveletskaya station. There is nothing around the hotel. We need to take 10 minutes walk to find restaurant areas and supermarket. In the winter time, you may find hard time to walk around the areas. However, hotel has good value for money. Rooms are clean with comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Izuho, Thank you for taking your precious time to review your stay at Mercure Moscow Paveletskaya! It's a great pleasure to know that you appreciated our location near Paveletskaya station, clean rooms, comfortable bed and good value for money. We strive to provide a superiour service for our Guests, therefore your feedback is really important for us. Following your comment on the restaurant area, please, let me recommend you our Townhouse restaurant, situated in the hotel complex, where you can enjoy various cuisines for all tastes. We do hope to have the pleasure of welcoming you back in the very near future. Kind regards, Ada Egorova General Manager

TripAdvisor review
Couples - 02/11/2017
« Nice hotel to visit Moscow »

Nice room, modern decoration. Very clean Hotel well located. Walking distance from Metro station, train station, and Moscow attractions. Nice staff. We had a good stay and would recommend this hotel to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina C, Thank you for having chosen Mercure Mocow Paveletskaya for your stay in Moscow and for writing a review on Tripadvisor.com! I am delighted to hear that you appreciated your nice room, modern decoration, great location and nice staff. It's a great pleasure to know that you had a good stay. Your positive feedback is the best reward for us. We are looking forward to welcoming you back at Mercure Moscow Paveletskaya very soon! Sincerely, Ada Egorova General Manager

AccorHotels certified review
Cec Business - 01/11/2017
« Quick »

I was at the hotel for one night. The airline had lost my bag and hotel staff were able to help provide some of the additional necessities that I required.

AccorHotels certified review
Anonymous Business - 15/10/2017
« Comfortable & luxuriouss »

Nice location & building. Kind and helpful personnel

AccorHotels certified review
Anonymous Business - 30/09/2017
« Great location and helpful personnel »

The hotel is very conveniently located, the staff are helpful, especially those at the front desk who helped to book taxis. Overall, a very satisfactory experience

AccorHotels certified review
Ulrich Business - 27/09/2017
« coming home »

All the time when I come I feel home. Member of FO staff knows me and this is a pleasure to see such persons.

AccorHotels certified review
Charles Business - 24/09/2017
« It was very comfortable »

It was great to stay again at the Mercure in Moscow. This was my 4th stay at this hotel. Great staff

TripAdvisor review
Business - 23/09/2017
« My last stay in a ACCOR Hotel »

Reception desk Manager is on the wrong position and I explained this to the General Manager, Comment with many explanation about Russian rules, so far, so good. BUT so unprofessionel the welcome and check-in like never in my life and I travel a lot. Gold card member, now is clear that this card haves no value. I ll nveer return and book from now with another Hotel Group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Juerg W, Let me assure you once again that we value a lot your loyalty to AccorHotels as well as to our hotel in particular and every day we do our best to provide the most comfortable stay for our Guests. I was sad to hear that the standard procedure of filling in and signing such an important document as Payment agreement form caused the resentment from your side, as this procedure primarily serves the purposes of protecting the Guests' Credit Card data and prevents risks that may be incurred by the Hotel. According to Russian bank legislation this form confirms the legitimacy of the payment operation via your Credit Card for the acquiring bank when you wish to pay for the stay of another guest. Meanwhile, it is very important that the signature on the Guest's Registration card matches the signature on the Payment agreement form, for identification of the Guest, actually registered at the hotel, as the Credit Card Holder having agreed to pay for the third person's accommodation. It is safely stored together with other bank documents in a secure place with limited access. Thus, as a Credit Card holder, you can be sure that at our hotel no one else but you can use your Credit Card, as your data is protected here in accordance to PCI DSS procedures. At the same time, the hotel also protects its reputational interests, preventing the risks of using Guests' credit cards by fraudsters for prepaid reservations, as an example. This procedure is mandatory at all hotels on the territory of the Russian Federation, regardless of the form of the legal entity or hotel network, and fully complies with international Payment Card Industry Data Security Standard. We rely on your understanding and sincerely hope that your impression of our friendliness and welcoming attitude will prevail over the small inconveniences associated with such important procedures, the purpose of which, above all, is your smooth and peaceful stay. In any case, we will keep your Le Club AccorHotels loyalty card details in our system in case you understand our position and would like to stay at ACCOR hotels again. You can also continue taking advantage of Le Club AccorHotels loyalty program using your Le Club card in its digital form via your personal account. Should you have any questions or comments, please feel free to contact me at your first convenience. We are looking for welcoming you as our valued Guest again soon and will do our best to meet your expectations at all times! Sincerely, Ada Egorova General Manager

AccorHotels certified review
Anonymous Business - 20/09/2017

Hugely appreciated check-in procedure. Front Desk Officer - Dmitryi dimostrated himself highly professional and ready to answer any issue. I'm sure this kind of staff makes the difference and your stay become an experience.

AccorHotels certified review
Sergey Business - 16/09/2017
« Hangers »

I'm stay in the hotel Mercure Paveletskay Moscow one week per month. Never mind wich room I received, there are not hangers for trousers. I have each time ask them. What is the problem to put tangers for trousers?

AccorHotels certified review
Grt Business - 15/09/2017
« A pleasant return to the Mercure at Paveletskaya for a 5 night stay. »

This Mercure is extremely well located being only a 10 minute walk from the train station at Paveletskaya from which the Aeroexpress train runs in and out to Domododevo Airport. [the train service is every 30 minutes and the journey time is about 45 minutes] For the visitor to Moscow, whether on vacation or on business, the hotel is perfect with off-street parking and easy access to taxis, trains and buses. The Mercure is bright, modern, comfortable with well trained, helpful and friendly staff. The food and beverage offering at breakfast, lunch and dinner is very good and the hotel lounge and bar areas are perfect to meet in or relax in. Having stayed in this hotel several times over the two or three years I would have no hesitation in recommending it to other travellers.

AccorHotels certified review
Anonymous Solo - 04/09/2017
« Very convenient for my purposes »

Very friendly and accommodating staff

AccorHotels certified review
Anonymous Couples - 28/08/2017
« Notmal »

Some problems with t'he passport, but finally was ok

AccorHotels certified review
Ivo Couples - 22/08/2017
« Amazing »

The best place to stay in Moscou

AccorHotels certified review
Azahara Couples - 22/08/2017
« I feel like at home in this hotel, amazing! »

I had the chance of have earlier check-in which i was really happy as my arrival time was early. Facilities are over the top, room is just an amazing decorated place with super comfy bed. Only issue i had is that i felt cold in the room as we couldn't turn the air-condition off and even that reception explained how to do it, it was still cold in the room. Apart of this, i 100% recommend Mercure Hotel and I will return back definitely. Thank you!

AccorHotels certified review
Ulrich Business - 21/08/2017
« back home »

I felt back home. Entirely nice stuff . Friendly atmosphere.

AccorHotels certified review
Amantay Business - 17/08/2017
« Friendly and professional staff. »

Great location, clean and spacious room. Breakfast is ok.

AccorHotels certified review
Nicki Friends - 12/08/2017
« Convenient hotel with helpful staff »

The room was very comfortable with all the amenities you need, safe, mini fridge, tea/coffee facilities and toiletries. There was an extra pillow in the cupboard if needed and the room was serviced daily. The reception staff were very helpful with regards to sightseeing and checking in/out and spoke excellent English.

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