Hotel - Mercure Moscow Paveletskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Paveletskaya

4.5/5 789 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,117 reviews

Our guest reviews for Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 789 reviews
Gregory Couples - 03/11/2018 AccorHotels certified review
« Highly Recommended »

Great location, great room. Staff very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Florian G. Business - 17/10/2018 AccorHotels certified review
« Amazing! »

It was amazing: extremely kind and caring staff, excellent accommodation, all great of F&B.

Business - 08/10/2018 TripAdvisor review
« Pleasant stay in a well situated and comfortable hotel. »

Friendly staff, comfortable and quiet room in a hotel conveniently located to come and go from and to Domodedovo airport by train.Breakfast was abundant in a fine restaurant. Adjustment of my stay to modifications due to short notice customer alterations were made on site without any problem!Only very secondary improvement consideration would be to look after bathroom door and its frame damaged on the bottom part due to humidity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable Guest, Thank you very much for your response. We glad to hear that you enjoyed not only the perfect location of the hotel and it proximity to the center of Moscow, but also warm welcoming of our employees and high standards of services. It is very important for us to read the guests comments and their attentiveness to the details. Thank you very much for your notification about the bathroom door. We know about this issue in some of the rooms and regularly doing the maintenance to keep it in the good shape and appearance. We hope that this little episode did not overshadowed your stay in the hotel and we hope to see you soon again Best regards, Alexandra Stryukova, General Manager

Dmitry Business - 17/09/2018 AccorHotels certified review
« Great value for money »

Great location, tidy room, helpful service But very cold room temperature, AC doesn’t help

Business - 10/09/2018 TripAdvisor review
« Good for Business Trip! »

Location, service and comfort and price of this hotel are very attractive for short business trip to Moscow with arrival|departure at Domodedovo airport. Good facility for lunch in the adjacent IBIS hotel!Very polite and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F0minagen, Thank you for your kind review of Mercure Bakhrushina! We appreciate a lot your feedback - our team members can see the result of their hard work:) Hope to Welcome you soon again, Kind regards, Alexandra Stryukova General Manager

Business - 07/09/2018 TripAdvisor review
« Nice place not so far from Paveletski station »

Good example of Mercure brand hotel. Everything was in order. Good room, good gym, nice breakfast. Stayed for one night to fly to another location the next day. If you have a connection in the afternoon the next day, it is a nice option. Just get on Aeroexpress, get to the hotel by taxi and enjoy your stay in Moscow, have fun for a day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dimatrue, Thank you for your kind review, we are very glad you've enjoyed your short stay at Mercure Bakhrushina. We aim to make our valuable Guests happy and comfortable and feel joy when get their feedback:) Hope to welcome you again, Sunny regards, Alexandra Stryukova General Manager

Mikhail Solo - 04/09/2018 AccorHotels certified review
« Value for money »

Comfortable, nice and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Lucien Business - 01/09/2018 AccorHotels certified review
« Good front desk great breakfast »

Nice room helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Couples - 22/08/2018 TripAdvisor review
« Brilliant service and great location! »

Many thanks to very friendly staff at reception, room service and hotel bar! Totally worth to stay at heart of Moscow in very nice and modern hotel.Standard room was quite small, but very clean and quite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ksianka, We are so happy to get such praises, a big thank you from each team member, they deserve to hear such nice words:) We are happy to now you felt welcome and comfortable at our Mercure Bakhrushina and will be very glad to welcome you again. Warm regards, Alexandra Stryukova General Manager

Kent Business - 19/08/2018 AccorHotels certified review
« Good. »

Nice recipient service and restaurant service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Dmitry B. Solo - 16/08/2018 AccorHotels certified review
« Enjoyable stay »

The whole experience, including check-in and check-out, room cleanliness and location were excellent. Unfortunately, the food quality at the restaurant could be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let us thank you for taking your time and posting a review regarding your recent stay at Mercure Moscow Paveletskaya! We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.It is a great pleasure to know that in general you enjoyed your staying at our hotel.Separately, I want to say many thanks for the additional comments. I will certainly notify these comments to our team. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Business - 30/07/2018 TripAdvisor review
« Trip Moscow »

Nice Hotel, Confortable, near to the center. Room clean with a perfect shower. Breakfast with all dietetic food. Bar open all night long! Reception very professional and ready to help for calling taxi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Astecastec, We appreciate a lot your kind review. On a daily basis we try to our best to make your stay memorable, comfortable and emotional! And of course we aim to be as helpful as possible and not only for calling a taxi:) Looking forward to hosting you again at Mercure Bakhrushina, Warm regards, Alexandra Stryukova General Manager

Luca B. Business - 27/07/2018 AccorHotels certified review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We really care about our guests, thats why I would be glad if you could tell more about what should be improved as a food, so that in future you can make your staying as comfortable as possible. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager h8…

Robin M. Business - 19/07/2018 AccorHotels certified review
« Excellent front desk staff and good facilities »

I stayed at the hotel for 40 nights during the World Cup. The front desk staff were very attentive as were the porters and cleaning staff. The hotel had good facilities and we benefited from the self-service washing machines. Some of the bar and restaurant staff were slightly "offish" but others allowed us to take our half-board meals in the bar area to watch the football which was very important to us. The room was comfortable though the pillows were slightly "tired" and the floor tiles in the bathroom were stained and some were loose. It was a shame that they couldn't register this stay against my Accor membership for some reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. All guest comments are taken seriously in order to ensure we are constantly improving our level of service. With regard to the accrual of points for the Le club loyalty program, colleagues reported that the points for accommodation were accrued. I hope they have reached you. :) Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Rafal Friends - 10/06/2018 AccorHotels certified review
« good stay »

good organisation, nice people on reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Let me thank you for your assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager Mercure Moscow Paveletskaya

Anonymous Business - 29/05/2018 AccorHotels certified review
« good level »

I felt welcomed. Only I can point out that it was very cold in the room and no possibility to change. I returned back to my home with sickness :-( Also if I could chose next time a room with another view I would appreciate it. All the other service around was ok.

Anonymous Couples - 29/05/2018 AccorHotels certified review
« Dark room »

We arrived at 8:00 pm in the evening, room was not ready so we had to wait.

Anonymous Business - 28/05/2018 AccorHotels certified review
« Best value »

Everything is perfect. Staff helpful and kind, room clean and quiet, all the services as per their description.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager Mercure Moscow Paveletskaya

Business - 28/05/2018 TripAdvisor review
« Perfect location »

Very good stay, quiet area, good lobby & bar for meetings, rooms very comfortable, good support from staff. Air conditionning could be more efficient. Staff was helpfull but receptionist have also to respond to many calls and create

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pezzano N, Thank you for your valuable feedback, I'll share it with my team and we shall definitely check the efficiency of air-conditioning in house. We hope to welcome you one more time at Mercure Paveletskaya Moscow, Kind regards, Alexandra Stryukova General Manager

Donato Solo - 14/05/2018 AccorHotels certified review
« really fine »

it is not the first time I spend my worktime and freetime in your hotel and I really appreciate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice.Thank you for trusting us and choosing our Mercure Moscow Paveletskaya. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager Mercure Moscow Paveletskaya

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