Hotel - Mercure Moscow Paveletskaya
Mercure Hotel Mercure Hotel

Mercure Moscow Paveletskaya

4.5/5 758 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 5400.00 RUB Non member rate
From 5400.00 RUB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 - 23:59
    • Opening hours : Week-end 00:00 - 23:59

Business services

  • 5 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite Box
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,055 reviews

Our guest reviews for Mercure Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 758 reviews
Business - 30/07/2018 TripAdvisor review
« Trip Moscow »

Nice Hotel, Confortable, near to the center. Room clean with a perfect shower. Breakfast with all dietetic food. Bar open all night long! Reception very professional and ready to help for calling taxi

Our hotel has responded to the review
Our hotel has responded to the review

Dear Astecastec, We appreciate a lot your kind review. On a daily basis we try to our best to make your stay memorable, comfortable and emotional! And of course we aim to be as helpful as possible and not only for calling a taxi:) Looking forward to hosting you again at Mercure Bakhrushina, Warm regards, Alexandra Stryukova General Manager

Luca B. Business - 27/07/2018 AccorHotels certified review

Positiva

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We really care about our guests, thats why I would be glad if you could tell more about what should be improved as a food, so that in future you can make your staying as comfortable as possible. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager h8…

Robin M. Business - 19/07/2018 AccorHotels certified review
« Excellent front desk staff and good facilities »

I stayed at the hotel for 40 nights during the World Cup. The front desk staff were very attentive as were the porters and cleaning staff. The hotel had good facilities and we benefited from the self-service washing machines. Some of the bar and restaurant staff were slightly "offish" but others allowed us to take our half-board meals in the bar area to watch the football which was very important to us. The room was comfortable though the pillows were slightly "tired" and the floor tiles in the bathroom were stained and some were loose. It was a shame that they couldn't register this stay against my Accor membership for some reason.

Rafal Friends - 10/06/2018 AccorHotels certified review
« good stay »

good organisation, nice people on reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Let me thank you for your assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager Mercure Moscow Paveletskaya

Anonymous Business - 29/05/2018 AccorHotels certified review
« good level »

I felt welcomed. Only I can point out that it was very cold in the room and no possibility to change. I returned back to my home with sickness :-( Also if I could chose next time a room with another view I would appreciate it. All the other service around was ok.

Anonymous Couples - 29/05/2018 AccorHotels certified review
« Dark room »

We arrived at 8:00 pm in the evening, room was not ready so we had to wait.

Anonymous Business - 28/05/2018 AccorHotels certified review
« Best value »

Everything is perfect. Staff helpful and kind, room clean and quiet, all the services as per their description.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager Mercure Moscow Paveletskaya

Business - 28/05/2018 TripAdvisor review
« Perfect location »

Very good stay, quiet area, good lobby & bar for meetings, rooms very comfortable, good support from staff. Air conditionning could be more efficient. Staff was helpfull but receptionist have also to respond to many calls and create

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pezzano N, Thank you for your valuable feedback, I'll share it with my team and we shall definitely check the efficiency of air-conditioning in house. We hope to welcome you one more time at Mercure Paveletskaya Moscow, Kind regards, Alexandra Stryukova General Manager

Donato Solo - 14/05/2018 AccorHotels certified review
« really fine »

it is not the first time I spend my worktime and freetime in your hotel and I really appreciate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice.Thank you for trusting us and choosing our Mercure Moscow Paveletskaya. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager Mercure Moscow Paveletskaya

Coline S. Business - 30/04/2018 AccorHotels certified review
« Very nice stay in a clean and confortable hotel »

My stay was perfect: the staff is polite and helpful, the quality of the breakfast is amazing, the room is very nice and confortable... I don't have negative remark.

Finn Business - 29/04/2018 AccorHotels certified review
« Great hotel »

My second stay at this hotel, and it is a great hotel with friendly staff and very good location.

Solo travel - 27/04/2018 TripAdvisor review
« A very pleasant stay in this lovely hotel. »

I had a very pleasant stay in this lovely hotel quite close to Moscow centre, the Kremlin and Red Square. The rooms are spacious and well appointed and spotlessly clean. The staff were very friendly too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gmartin850, I heartily thank you for you kind review! Such praises give us motivation to go further and to make even better on a daily basis for our Guests. This is a pure pleasure for us to know that you were happy staying with us! Wish you all your trips are as good as that one:) Kind regards, Alexandra Stryukova General Manager

R. Business - 23/04/2018 AccorHotels certified review

Confortable, personnel sympathique

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andre, Let us thank you for taking your time and posting such a positive review regarding your recent stay at Mercure Moscow Paveletskaya! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Mercure. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Edoardo S. Business - 12/04/2018 AccorHotels certified review
« President Parts & Services - Sandvik »

Good service and welcome at reception desk, very nice and clean hotel, one suggestion is to improve the fitness centre, only one tread mill and other machine didnt work. Staff well trained and attentive.

Anonymous Business - 12/04/2018 AccorHotels certified review
« Pleasant »

The hotel stafi really nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that you enjoyed your staying at our hotel. Positive comments from you are the greatest reward for us. Meanwhile I will appreciate a lot if you share with me which hotel of Moscow has more attractive offer in the restaurant and bar considering price and value of the menu. This information will help us a lot to review our offer if it is out of the market indeed. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gasanova Gyulnara Quality & Service Manager.

Konstantin Business - 28/03/2018 AccorHotels certified review
« That was not a Junior Suite »

The room could be a Club room in any other hotel. It did not have separate living and bedroom areas.

Umberto Business - 05/03/2018 AccorHotels certified review
« A wonderful hotel »

A wonderful hotel with great employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umberto, Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel. It is a great pleasure to know that you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Ada Egorova General Manager

Ruslan Friends - 19/02/2018 AccorHotels certified review
« Fabtastic! »

Good interior Very nice and friendly staff Fast check in / check out Extremely clean rooms Big rooms Nice Wine List Price is warm Very quiet in the room - good dream Nice and soft bed Thanks all of you, you are perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruslan, It is a pleasure to read your fantastic feedback following your stay at Mercure Moscow Paveletskaya. Thank you so much for your excellent comments. I appreciate a lot that you spent your precious time to review your stay and we look forward to welcoming you back in the very near future. Kind regards, Ada Egorova General Manager

Business - 11/02/2018 TripAdvisor review
« Very good and pleasant stay - I come back every time!.:) »

Hotel offers very good price/quality - probably one the best in Moscow in this respect. Close to aeroexpress/metro - public transport, nice rooms, friendly staff...I recommend this Hotel every time:).

Our hotel has responded to the review
Our hotel has responded to the review

Dear 432andreasv, Thank you for having chosen Mercure Moscow Paveletskaya! It is a great pleasure to know that you enjoyed your stay at our hotel. I was delighted to read such a positive feedback and will ensure the team are made aware of it. They will be very pleased with such great comments. Best Regards Ada Egorova General Manager

Fariz G. Business - 03/02/2018 AccorHotels certified review
« Excellent hotel with excellent location and with awesome staff. »

The staff is extremely qualified and very friendly. Breakfast is excellent. Rooms are clean. WiFi connection is very stable and available everywhere in the hotel. Many thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fariz, Let me thank you for your high assessment of Mercure Moscow Paveletskaya Hotel and your sweet comments. It is a great pleasure to know that you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Ada Egorova General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 5400.00 RUB Non member rate
From 5400.00 RUB Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates