Hotel - Aparthotel Adagio Moscow Paveletskaya
Adagio Hotel Adagio Hotel

Aparthotel Adagio Moscow Paveletskaya

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4.5/5 161 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter

Leisure and activities

  • Gym accessible from 7am till 10pm
  • Hammam

Catering

  • Breakfast

Business services

  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our apartments

  • 94 apartments
  • 100% non-smoking hotel
  • 4 apartments for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Suite Box
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.5/5 AccorHotels Rating Based on 620 reviews

Our guest reviews for Aparthotel Adagio Moscow Paveletskaya

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 161 reviews
AccorHotels certified review
Alina Families - 05/12/2017
« Great stay! »

Was a very good stay - comfy room and wonderful helpful staff,

AccorHotels certified review
E Business - 02/11/2017
« Very good »

Friendly and comfortable

TripAdvisor review
Couples - 28/09/2017
« Good hotel but poor management during adverse event. »

Firstly, I must say that we were really satisfied with the hotel if not for the adverse event on 24Sep17 night. Overall, the hotel has great location and the staff was helpful. Room was clean but be informed that if you choose to stay 5 nights, there is no room cleaning which we were fine with it as we were used to cleaning our room. There is great food restaurant/cafe(Karavaev Brothers Restaurant) which is around 100m away and they served really authentic russia food. We had our dinner and breakfast there everyday. It would have been a five star review if not for the last night. We were told to gather at the lobby and next we were directed outside the hotel in minimum clothing which we stayed there for 3hours. As it was close to 11pm, most of the place was closed and we have no where to go but to stay near the hotel hoping we can return to it soon. It turns out that the police, fire engine and ambulance arrived and we were not informed of what had happened. The only thing we were told is that we are not able to return to the hotel and we have to endure the freezing weather at 6 degC. Overtime, people started leaving. We were left stranded there and it was only 1-2hrs later which the staff started to distribute blanket and hot drink. Still, the blankets were randomly distributed whereby priority should be given to elderly, children and women. I think the hotel can improve on its management of hotel resident in the event of adverse event by ensuring the comfort of the people and communicate what to expect for the next few hours. Also, it will be great if the management can arrange a warm place for us to stay in or at least inform us to bring our cash and warm clothing with us. Overall, the hotel was great but the last night was DISASTROUS. I believe all people(elderly, lady and some resident who were in shorts) who were there, were have agreed with me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sio W, Thank you for having chosen Adagio Moscow Paveletskaya for your stay in Moscow. It’s a great pleasure to know that you enjoyed the great location, your clean room and good food. Special thanks for considering our staff being excellent, it is really important for us. Meanwhile, I am really sorry that it was the forced evacuation that ruined the impression of your stay with us. Indeed, according to the report of the Security Office, there was a series of bomb threat calls during the night from 24/25 in a number of hotels, including our hotel complex. Thus, we had to carry out emergency evacuation of our staff and the Guests. Following your comment on the lack of management, please, let me precise that emergency call was turned on immediately and was transmitted in two languages. This alert was giving clear instructions in English and Russian about leaving the building. When outside the Hotel, the Security officers directed the Guests to the place of a general evacuation. Nobody is authorized to evacuate people except for specialized services such as MES, FSB etc. The staff were evacuated in conformity with the instruction and the skills they got from our regular trainings on the emergency response. The staff reacted immediately, left the building quickly and moved to the place dedicated for evacuations as it is strictly prohibited to be close to the building. For understandable reasons it was not possible to predict the beginning and the ending of this procedure. When it became clear that it would take time for Ministry of Internal Affairs, deminers and specialized services to survey the building, the evacuated Guests were offered warm blankets (first of all to the Guests who came out without warm clothes). Apart from that, in the shortest time possible we provided hot drinks, which was not a standard procedure for evacuation but an exceptional initiative of the Hotel to take care of our Guests. The investigation of the building lasted three hours until the risks of exposure were completely ruled out. The end of evacuation was immediately announced to all the Guests waiting in the street, who returned safely into their rooms. On top of that, I would like to add that there is no hotel fault in such cases as phone terrorism, but our staff being in equal conditions with everybody provided help for our Guests, as well as psychological support, delivered hot drinks and blankets. After the evacuation, they did not go home in order to clean the area around the hotel, pick up scattered blankets in the street, cook and serve for our Guests the breakfast in the remaining 3 hours, although their shift had ended. Thus, all the things considered, I believe that in this force-majeure situation the management and the staff made everything possible to primarily ensure the safety and comfort of our Guests. Nevertheless, we will take into account your comments and the required action takes place. Thank you for drawing our attention. Kind regards, Ada Egorova General Manager

AccorHotels certified review
Animesh Business - 16/09/2017
« Very Pleasant Stay at the Heart of Moscow »

Very pleasant stay. Excellent facilities. Convenient location. Very easy to get around the city from here. The staff are extremely helpful and polite. The restaurant is expensive but there are places nearby. The rooms have all the appliances but can do with a toaster also.

AccorHotels certified review
Marie C. Families - 24/08/2017
« Hotel very confortable with space for 3 persons »

We apreciate the confor, the room, the situation of the hotel and the fact that it's a flat which permit cooking.

AccorHotels certified review
Max Couples - 23/08/2017

I assigned one room they gave me another

AccorHotels certified review
Avi Families - 22/08/2017
« It was great! »

We had a lot of fun staying at the hotel. Got a great service from every employee we turned to. Rooms were large & great. Beds were very comfort.

AccorHotels certified review
Anonymous Business - 31/07/2017
« one month »

807 not as good as 403

AccorHotels certified review
Animesh Business - 09/07/2017
« Long family stay in Moscow »

We were very happy with the arrangements at Adigio. It was very close to our expectation of living in an aparthotel in the heart of Moscow with the option of cooking up if needed. It would be very useful to have a toaster as it is more the breakfast that is done in the room. We also found the location were good.

AccorHotels certified review
Artimon Families - 19/06/2017
« New Good location hotel with nice staff »

New apartment with utensil in a good area and very nice staff ( Miss Maria who help me check in without registration paper from my last hotel from St. Petersburg who don't speak English ). Everything new and very good service. Walk from Paveletskaya station in a few minute with good restaurant and grocery.

AccorHotels certified review
Xof Business - 18/06/2017
« Feel like my own small place »

Easy.

AccorHotels certified review
Gershon Couples - 03/06/2017
« Good choice »

Very clean. Pleasant and helpful staff. Good location and neighbourhood. Well equipped kitchen and room. Nice, good sized, well equipped and very clean bathroom. We had a studio room where the bed had to be folded and unfolded every day. It is a sort of some inconvenience. Two or three square meters more area will improve.

TripAdvisor review
Couples - 22/05/2017
« New hotel, nice area! »

Had a stay there with my wife. Quite new hotel with friendly and efficient staff! You can have a nice walk from the Nokuzneckaya metro station with bars and restaurants on the way! Would recommend and come back again!

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for sharing your review about your experience at Adagio Moscow Paveletskaya Hotel! This is the best evaluation of our work to know that you enjoyed your staying with us and highly appreciated the level of service. We hope you will choose Adagio Moscow Paveletskaya Hotel again for your next stay in Moscow! Sincerely, Ada Egorova, General Manager

AccorHotels certified review
Anonymous Families - 30/04/2017

Good location, nice accommodation.

AccorHotels certified review
Anonymous Business - 10/04/2017

I am enjoy and probably I will come back.

AccorHotels certified review
Anonymous Business - 22/03/2017

Location is good. The room I have 1013 is VERY noisy du to air conditioning I suspect. The rest of the accomodation is fine. The desk personel is very very nice helpfull and competent. However, I had a very unpleasant interraction with one of the staff member checking the rooms number at the breakfast room in Ibis.

AccorHotels certified review
Anonymous Business - 14/03/2017

First quality of the availability of the eployéees of the hotel. They all take care of us.

AccorHotels certified review
Anonymous Couples - 08/03/2017

Adagio is nice apartment hotel having superior breakfast as excellent option which is making it a very nice accommodation format .

TripAdvisor review
Business - 10/02/2017
« A great hotel in the heart of Moscow »

Centrally located between two Moscow subway stations and near the Paveletskaya Railway station, the apartment-hotel in a few minutes walk from the Tretyakov Art Gallery and 20 minutes walk from the Red Square. Well equipped kitchen in a place surrounded by supermarkets. Staff professional with an excellent command of English

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for sharing your review about your experience at Adagio Moscow Paveletskaya Hotel! This is the best evaluation of our work to know that you enjoyed your staying with us and highly appreciated the level of service. We hope you will choose Adagio Moscow Paveletskaya Hotel again for your next stay in Moscow! Sincerely, Ada Egorova, General Manager

AccorHotels certified review
Anonymous Business - 08/02/2017

The location is perfect, in the centre of town between two Metro stations; the staff are professional and speak excellent English, while the rooms are well equipped is cooking facilities and all of the comforts of a small flat. The rooms are serviced about once a week.

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