ibis Moscow Centre Bakhrushina Hotel 3 stars

TripAdvisor rating 4.5/5 885 reviews
ibis Moscow Centre Bakhrushina
See on a map
+ 18 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Well-being
Business services
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Moscow Centre Bakhrushina

Bakhrushina street Ownership 11
115054
moscow
russian federation

Tel: +74957205303

Fax: (+7)495/7205332

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DOMODEDOVO At 43.8km / 27.22 miles

  • By train

    PAVELETSKY At 0.8km / 0.5 miles

GPS :55.735844, 37.635579

Currently, close to our hotel

Moscow City Days, festival

From 07/09/2019 to 08/09/2019

At 2.8 km

Moscow: in the footsteps of Doctor Zhivago

From 01/01/2019 to 31/12/2019

At 2.8 km

The lost Metro of Moscow

From 01/01/2019 to 31/12/2019

At 2.8 km

VMayakovsky Atlas, exhibition

From 12/04/2018 to 30/06/2019

At 2.8 km

Our accommodations

Double room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: Panorama view, Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Bathrobe(...)

Twin room with 2 beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Multimedia hub
  • Bathrobe(...)

Premium room with one large bed

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathrobe(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7.00 pm. to 10.30 pm.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN

Photo non contractuelle / Strictly non binding

The bar is the perfect place to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Moscow Centre Bakhrushina

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,518 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

885 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

great place to stay

TripAdvisor rating 4.5/5

pesula Family - 11/06/2019 TripAdvisor review

nice hotel, friendly staff, comfortable rooms and beds. free wfi, good breakfast. Easy position for the main sites in Moscow. Metro handy but only a 20 minute walk to St Basil and the kremiln , everything you need for a short break in Moscow

Always a pleasure

TripAdvisor rating 4.5/5

Guide08974245263 Business - 25/04/2019 TripAdvisor review

Always a pleasure to spend time in this hotel. The staff was friendly was always, the room was clean and comfortable. Walking distance to the metro stop or to the aeroexpress station (Paveletskaya) towards the Domodedovo airport.

Dear Guide08974245263, Thank you for your loyalty, we are always happy to see you coming back:)! And appreciate a lot you sharing your experience! We work hard to make your every stay even better! See you soon at ibis Bakhrushina, Warm regards, Alexandra Stryukova General Manager

Unfriendly place. Strange service. You are there a number not a person

TripAdvisor rating 4.5/5

marekj856 Business - 21/04/2019 TripAdvisor review

There is no advantage to be a platinum Accor member in this hotel. So poor check-inn like never before in this or other places. The staff is trying to "manage" your credit cards. Unfriendly environment and unpleasant stay. Breakfast "fair". Before 10:00 you can expect missing bread on your table. Get ready, that the staff will try to "increase your credit" in the hotel when they see, that your consumption in the restaurant or at bar is significant. They will not ask your permission. They will simply try to make your deposit declared by check-in larger. Fortunately the bank did not allow this activity. The hotel is relatively far from transportation stations. The process of ordering the taxi using the help of reception takes some minutes and many questions were asked. No upgrade for platinum member was offered ever. Tea and coffee in the room, which is a standard complementary treatment for platinum member in every Ibis around the world is not available in this hotel. A water complementary in the room is given only one time at arrival. later you shall buy. I had a feeling, that I am not a guest but only a small number there. The people working there some months ago were not anymore visible, so fluctuation is high. In this case you get only basic treatment as the people are new and without experience I was there several times there previously but due to bad experience I change the hotels for some months. This time i gave another try ( due to proximity of the meeting place). Finally I decided : never again Price in comparison with other hotels from Accor is calculated from the moon ! Nothing special for relatively high price. Do not go there ! Choose another hotel !

Dear Marekj856, First of all, let me thank you for your feedback and comments. Of course, we do appreciate all our guests and loyalty programme members and we are always eager to provide them all possible benefits! Nevertheless, sometimes we are not able to upgrade our gold and platinum guests due to high occupancy. Let me assure you that the majority of our staff are experienced and qualified employees, and of course, some of our team members are trainees. But we do our best to grow them into successful hospitality representatives! So it’s a pity and suddenness for us that you found our service strange and unfriendly. We do also regret that you found a 5-minute walk from the nearest metro station to our hotel complex relatively long. As for bank cards transactions – we follow the rules of international payment systems, and we take care of all payments’ safety by making sure that each transaction was done and authorized exactly by the guest-cardholder. Ibis is a standardized three star hotel, and you may be sure that we provide our service according to the brand’s regulations and standards. Hopefully, your next stay at our chain will meet all your expectations! Kind regards, Alexandra Stryukova General Manager

Comfortable room, great service, lovely breakfast, modern design.

Customer review rating 4.4/5

Anonymous Business - 26/03/2019 AccorHotels certified review

Overall, I was very happy with the stay. The standard of the room and breakfast were higher than I expected. The hairdryer could have been more powerful. Also, I was given fresh towels everyday, even when I hung them on the hooks. I would prefer to use the same towels in order to reduce the environmental impact of washing them (as was written on the card in the bathroom).

Dear Ms. E., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

If only the lifts worked...

Customer review rating 4.4/5

Andreas Business - 24/03/2019 AccorHotels certified review

All nice. Friendly and supportive. But having only one (!) lift running is hardly acceptable. Let Lone the lift to the gym, which would nor work either...

Dear Mr. B., It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. Let me offer you my sincere apologies for the inconvenience. All guest comments are taken seriously in order to ensure we are constantly improving our level of service.We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Once again, thank you for sharing your feedback with us and we look forward to welcoming you back in the near future. Kind Regards Gyulnara Gasanova, Quality & Service Culture Manager

Best hotel in moscunice place and the guys are wonderful

TripAdvisor rating 4.5/5

Excursion67268715357 Couples - 15/03/2019 TripAdvisor review

HAS BEEN AWESOME, NICE PLACE, THE GUYS ARE WONDERFUL AND THE FOOD SO GOOD Has been awesome very nice place the guys are wonderful and food are so good, rooms a lot clean and to near for the metro station

Dear Excursion67268715357, Thank you for your emotions shared with other travelers - it's priceless for us to receive such feedbacks! Each team member is grateful and sends you best regards:) We trust to great you soon again, Wish you only good trips, Alexandra Stryukova General Manager

Was a good choice for me

TripAdvisor rating 4.5/5

Daydream28137551946 Couples - 08/02/2019 TripAdvisor review

Ibis moscow center was a good choice for me .. first time for me at ibis was in tehran iran.. it was an amazing place .. so when i decide to go to russia .. i picked ibis.. even now i am going to milan italy.. i picked ibis as well..I guess we became family

Dear Daydream28137551946, our new family member:)! We are very happy you've enjoyed your stay and thank you for your kind review! We do try to welcome you in a comfy and cozy way - for you to feel as at home! Great, you've appreciated it! Trust, our Milan colleagues were as good as us)) Wish you excellent travels, Alexandra Stryukova General Manager

Nice hotel but room to hot,with no aircon in winter.

Customer review rating 4.4/5

Barry P. Couples - 20/12/2018 AccorHotels certified review

We have stayed in this hotel before in the summer had a great time,but in winter not so good,as the first night the room temperature was 28%c, the next day reception sent a engineer to fix it, but told us the lowest the hotel can go is 24%c & the aircon can only work in the summer,this is still to hot for us,but by opening the window & only having a sheet on it was better,but you did hear noise from the street.

Dear Mr. P., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. We sincerely sorry that we couldn't completely solve the problem with the room's temperature. Sorry for any inconvenience. And our team are looking forward to the opportunity of welcoming you back at our hotel near summer! Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Perfecy

Customer review rating 4.4/5

Marcin Friends - 04/12/2018 AccorHotels certified review

Nice, clean, no problem, close to the center. highly reccomend.

Dear Mr. J., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina. We will be glad to welcome you again! :) Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Comfortable, close to centre of Moscow, good price/quality ratio.

Customer review rating 4.4/5

Dusko M. Business - 02/12/2018 AccorHotels certified review

I'm a repeated guest. Everything was OK, from staff to cleanliness, comfort, location and price to quality ratio. Some remarks about breakfast (low assortment) and menu (dinner) - doesn't chance. The main remark - your hotel computer system still doesn't have the address of my company (for the invoice) in the memory.

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Mercure Moscow Paveletskaya. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. Separately, I want to say many thanks for the additional comments. We are constantly working to improve service and you help us to be better. I passed your comments to the head of the department for entering your preferences into the system. Once again, thank you for sharing your feedback with us and we hope to welcome you and will try to make your rest in the future more enjoyable. Warm regards, Gyulnara Gasanova Quality & Service Culture Manager

Business trip

TripAdvisor rating 4.5/5

Наталия О Business - 21/11/2018 TripAdvisor review

I like Ibis hotel, because if it is possible they give for customers more. I became to keep my bag in Ibis reception in early October morning. They kindly give me my room at 8 a.m., even i book it from 2 p.m.

Dear Наталия О, We are always happy to make everything possible for our valuable guests! Thank you for your kind appreciation:) Wish you only good hotels during your trips, See you soon, Alexandra Stryukova General Manager

Excellent except for bureaucratic difficulties

Customer review rating 4.4/5

Mary M. Solo - 25/10/2018 AccorHotels certified review

I was very satisfied with my stay except for a significant difficulty encountered while checking in. I was asked to produce the debit card that had been used to pay for my stay. I was unable to do this because I had to destroy the card following the recent data breach at British Airways. (Presumably there would have been a similar difficulty if the card had simply expired and been destroyed.) I explained this to the check-in staff but they continued to insist that I had to present them with evidence that I owned the card that was used for the booking. Fortunately I am registered for online banking, and I was able to connect with the hotel wifi on my iPad and log into my bank. I never normally use online banking via the iPad and it was pure chance that I was able to find the login details. I managed to search for the payment transaction, which (again by fortunate chance) included the card number in the transaction details. I showed this to the check-in staff and they then agreed to check me into the hotel. I strongly object to being forced into logging into my bank over a public wifi network - something that i would never do under normal circumstances. I also object to having to disclose details of my private banking transactions to the Ibis hotel staff. I fail to understand why the staff insisted that they had to see the card that had been used for payment. They already had proof of my identity (passport), which could be matched with the information I provided when making the booking and requesting visa paperwork. And I could show them the hotel booking acknowledgement in my email. Also, the hotel stay was already paid for in full and no money was owing. I have been using Accor hotels for some years and do so regularly in the UK. I am not normally required to produce the bank card that was used to pay in full for a booking. I appreciate that rules may be different in Russia, but if so, there should be some provision for dealing with circumstances where the card cannot be presented. This is a systems failure in your operating procedures which needs to be addressed.

Dear Ms. M., Thank you for taking the time to tell us about your experience at the ibis Moscow Centre Bakhrushina. We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. As we strive to uphold the international Payment Card Industry Data Security Standard (or PCI DSS) principles, we always make sure that the hotel service is paid by the very same person, who is going to use that service. It is done in order to avoid situations when a person comes in illegal possession of and pays by another person’s card, which may lead to charge-back request from the actual cardholder, or worse. And of course, in case the card is lost or expired, the only way to prove the legitimacy of a transaction is to produce a bank statement where your affiliation is usually indicated. Inconvenient as it may seem, it is done with a single purpose to verify the security of your payment to the hotel. You may not worry about the security of your private data, since all of our employees are highly trained and bound by the strict professional regulations. Once again, thank you for sharing your feedback with us and we look forward to welcoming you back in the near future. Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Great stay! nice people and warm, clean, quiet hotel

Customer review rating 4.4/5

Aleksandra Business - 10/10/2018 AccorHotels certified review

Great stay! It was a pleasure to come back to your hotel. Ecxcellent location (close to Metro station) Very nice people, excellent service. Warm, clean, quiet hotel. Comfortable room and bathroom. Everything I need at reasonable price. Ola

Dear Ms. W., Let us thank you for taking your time and posting such a positive review regarding your recent stay at ibis Moscow Centre Bakhrushina! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. Thank you for trusting us and choosing our ibis Moscow Centre Bakhrushina. We do appreciate your warm feedback and look forward to welcoming you back at ibis . Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

For the Ibis chain - perfect

TripAdvisor rating 4.5/5

Pawel P Couples - 03/10/2018 TripAdvisor review

Very nice location - close to the train depot, metro station and city center. Rooms to Ibis standard, nice and big bathroom. Perfect breakfast. Overall - certainly a hotel I can recommend, especially given the reasonable prices!

Dear Pawel P, It is a pleasure for us to learn that you've been fully satisfied with our property and services, than you for your kind review! We work hard everyday and aim comfort of our valuable guests:) We shall be more than happy to welcome you again at ibis Bakhrushina, Kind regards, Alexandra Stryukova General Manager

Small room, not good working wifi

TripAdvisor rating 4.5/5

Sightseer447313 Couples - 03/10/2018 TripAdvisor review

- wifi not working good in room. - room was smaller and older than in other Ibis hotel (moscow), my previous stay)- on check in I again needed to say to talk with me in English, instead in Russian with my wife. Without saying I was totally without informations about hotel and room.

Dear Sightseer447313, Thank you for your comments. Unfortunately we can't check the in-room Internet connection and staff member's English knowledge without additional information from you. Please send me a direct e-mail with your name and dates of stay and I'll investigate the case. This is quite surprising to hear that our receptionists do not speak English and do not provide detailed information on hotel premises. Anyway I bring my personal apologies for any inconveniences you may have come across. Will be waiting for your message, Kind regards, Alexandra Stryukova General Manager H8223-GM@accor.com

Value for Money

TripAdvisor rating 4.5/5

ameliamackintosh Couples - 08/09/2018 TripAdvisor review

Staff were friendly and helpful. Rooms were clean, modern and a good size. Buffet breakfast was great with a range of options to choose from. Water bottles were provided in the room too. Location was convenient being easy walking distance to the metro (only a couple of stops to Red Square) as well as to the train station (which we used for getting to the airport). We enjoyed our stay and would happily stay here again in future.

Dear Ameliamackintosh, We appreciate your time writing such a nice review of ibis Bakhrushina:) we work hard and very happy to know our Guests feel Welcome and comfortable. We will be glad to greet you once again, Best regards, Alexandra Stryukova General Manager

very good

Customer review rating 4.4/5

Chaim F. Business - 05/09/2018 AccorHotels certified review

I enjoyed the stay very much, nice stuff, good location, and comfortable rooms,

Dear Mr. F., Let us thank you for taking your time and posting such a positive review regarding your recent stay at ibis Moscow Centre Bakhrushina! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Ibis. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Evreything was OK.

Customer review rating 4.4/5

Dusko M. Business - 02/09/2018 AccorHotels certified review

I enjoyed the stay at Moscow Ibis Center hotel. All the services were OK.

Dear Mr. M., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Comfortable

Customer review rating 4.4/5

Mikhail Business - 28/08/2018 AccorHotels certified review

Nice, clean and effective.

Dear Mr. S., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

FIFA World Cup

TripAdvisor rating 4.5/5

RaquelLMM Couples - 24/07/2018 TripAdvisor review

After staying in other ibis hotels around the world, we had to come to this one, and it didn't disappoint. All the cleanliness and features of simple yet satisfying hotel. Breakfast very good and greatly supplied with alternatives. Very comfortable beds and extra pillow (a plus!)

Dear RaquelLMM, Thank you for your kind review and nice emotions about our property! Such praises make us work harder and do better for our valuable Guests! We aim everyone is happy staying with us, feeling Welcome and comfortable:) We look forward welcoming you again at one of our Bakhrushina properties, Warm regards from Moscow, Alexandra Stryukova General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in moscow