Hotel - ibis Moscow Centre Bakhrushina
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Moscow Centre Bakhrushina Hotel

4.5/5 833 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 3890.00 RUB Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • Free WIFI
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Sauna (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 190 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Free WIFI
    • Opening windows
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,428 reviews

Our guest reviews for ibis Moscow Centre Bakhrushina

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 833 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Marcin Friends - 04/12/2018 AccorHotels certified review
« Perfecy »

Nice, clean, no problem, close to the center. highly reccomend.

Dusko M. Business - 02/12/2018 AccorHotels certified review
« Comfortable, close to centre of Moscow, good price/quality ratio. »

I'm a repeated guest. Everything was OK, from staff to cleanliness, comfort, location and price to quality ratio. Some remarks about breakfast (low assortment) and menu (dinner) - doesn't chance. The main remark - your hotel computer system still doesn't have the address of my company (for the invoice) in the memory.

Business - 21/11/2018 TripAdvisor review
« Business trip »

I like Ibis hotel, because if it is possible they give for customers more. I became to keep my bag in Ibis reception in early October morning. They kindly give me my room at 8 a.m., even i book it from 2 p.m.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Наталия О, We are always happy to make everything possible for our valuable guests! Thank you for your kind appreciation:) Wish you only good hotels during your trips, See you soon, Alexandra Stryukova General Manager

Mary M. Solo - 25/10/2018 AccorHotels certified review
« Excellent except for bureaucratic difficulties »

I was very satisfied with my stay except for a significant difficulty encountered while checking in. I was asked to produce the debit card that had been used to pay for my stay. I was unable to do this because I had to destroy the card following the recent data breach at British Airways. (Presumably there would have been a similar difficulty if the card had simply expired and been destroyed.) I explained this to the check-in staff but they continued to insist that I had to present them with evidence that I owned the card that was used for the booking. Fortunately I am registered for online banking, and I was able to connect with the hotel wifi on my iPad and log into my bank. I never normally use online banking via the iPad and it was pure chance that I was able to find the login details. I managed to search for the payment transaction, which (again by fortunate chance) included the card number in the transaction details. I showed this to the check-in staff and they then agreed to check me into the hotel. I strongly object to being forced into logging into my bank over a public wifi network - something that i would never do under normal circumstances. I also object to having to disclose details of my private banking transactions to the Ibis hotel staff. I fail to understand why the staff insisted that they had to see the card that had been used for payment. They already had proof of my identity (passport), which could be matched with the information I provided when making the booking and requesting visa paperwork. And I could show them the hotel booking acknowledgement in my email. Also, the hotel stay was already paid for in full and no money was owing. I have been using Accor hotels for some years and do so regularly in the UK. I am not normally required to produce the bank card that was used to pay in full for a booking. I appreciate that rules may be different in Russia, but if so, there should be some provision for dealing with circumstances where the card cannot be presented. This is a systems failure in your operating procedures which needs to be addressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to tell us about your experience at the ibis Moscow Centre Bakhrushina. We strive to provide a superior service experience for every guest, therefore your feedback is very important to us. As we strive to uphold the international Payment Card Industry Data Security Standard (or PCI DSS) principles, we always make sure that the hotel service is paid by the very same person, who is going to use that service. It is done in order to avoid situations when a person comes in illegal possession of and pays by another person’s card, which may lead to charge-back request from the actual cardholder, or worse. And of course, in case the card is lost or expired, the only way to prove the legitimacy of a transaction is to produce a bank statement where your affiliation is usually indicated. Inconvenient as it may seem, it is done with a single purpose to verify the security of your payment to the hotel. You may not worry about the security of your private data, since all of our employees are highly trained and bound by the strict professional regulations. Once again, thank you for sharing your feedback with us and we look forward to welcoming you back in the near future. Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Aleksandra Business - 10/10/2018 AccorHotels certified review
« Great stay! nice people and warm, clean, quiet hotel »

Great stay! It was a pleasure to come back to your hotel. Ecxcellent location (close to Metro station) Very nice people, excellent service. Warm, clean, quiet hotel. Comfortable room and bathroom. Everything I need at reasonable price. Ola

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Let us thank you for taking your time and posting such a positive review regarding your recent stay at ibis Moscow Centre Bakhrushina! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. Thank you for trusting us and choosing our ibis Moscow Centre Bakhrushina. We do appreciate your warm feedback and look forward to welcoming you back at ibis . Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Couples - 03/10/2018 TripAdvisor review
« For the Ibis chain - perfect »

Very nice location - close to the train depot, metro station and city center. Rooms to Ibis standard, nice and big bathroom. Perfect breakfast. Overall - certainly a hotel I can recommend, especially given the reasonable prices!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawel P, It is a pleasure for us to learn that you've been fully satisfied with our property and services, than you for your kind review! We work hard everyday and aim comfort of our valuable guests:) We shall be more than happy to welcome you again at ibis Bakhrushina, Kind regards, Alexandra Stryukova General Manager

Couples - 03/10/2018 TripAdvisor review
« Small room, not good working wifi »

- wifi not working good in room. - room was smaller and older than in other Ibis hotel (moscow), my previous stay)- on check in I again needed to say to talk with me in English, instead in Russian with my wife. Without saying I was totally without informations about hotel and room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sightseer447313, Thank you for your comments. Unfortunately we can't check the in-room Internet connection and staff member's English knowledge without additional information from you. Please send me a direct e-mail with your name and dates of stay and I'll investigate the case. This is quite surprising to hear that our receptionists do not speak English and do not provide detailed information on hotel premises. Anyway I bring my personal apologies for any inconveniences you may have come across. Will be waiting for your message, Kind regards, Alexandra Stryukova General Manager H8223-GM@accor.com

ameliamackintosh Couples - 08/09/2018 TripAdvisor review
« Value for Money »

Staff were friendly and helpful. Rooms were clean, modern and a good size. Buffet breakfast was great with a range of options to choose from. Water bottles were provided in the room too. Location was convenient being easy walking distance to the metro (only a couple of stops to Red Square) as well as to the train station (which we used for getting to the airport). We enjoyed our stay and would happily stay here again in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ameliamackintosh, We appreciate your time writing such a nice review of ibis Bakhrushina:) we work hard and very happy to know our Guests feel Welcome and comfortable. We will be glad to greet you once again, Best regards, Alexandra Stryukova General Manager

Chaim F. Business - 05/09/2018 AccorHotels certified review
« very good »

I enjoyed the stay very much, nice stuff, good location, and comfortable rooms,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Let us thank you for taking your time and posting such a positive review regarding your recent stay at ibis Moscow Centre Bakhrushina! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Ibis. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager

Dusko M. Business - 02/09/2018 AccorHotels certified review
« Evreything was OK. »

I enjoyed the stay at Moscow Ibis Center hotel. All the services were OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Mikhail Business - 28/08/2018 AccorHotels certified review
« Comfortable »

Nice, clean and effective.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager

Couples - 24/07/2018 TripAdvisor review
« FIFA World Cup »

After staying in other ibis hotels around the world, we had to come to this one, and it didn't disappoint. All the cleanliness and features of simple yet satisfying hotel. Breakfast very good and greatly supplied with alternatives. Very comfortable beds and extra pillow (a plus!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear RaquelLMM, Thank you for your kind review and nice emotions about our property! Such praises make us work harder and do better for our valuable Guests! We aim everyone is happy staying with us, feeling Welcome and comfortable:) We look forward welcoming you again at one of our Bakhrushina properties, Warm regards from Moscow, Alexandra Stryukova General Manager

Verdunois Business - 30/06/2018 TripAdvisor review
« Not Favorite Guest Orientated »

Never again in this hotel as Platinum Guest and Favorite Guests are not taking seriously as they should be. Young staff with poor skill except some very friendly. Food at restaurant is so so. Better to be in the Noisy room even though at high floor. Mercure in same building but of course not same price. Really very disappointed by any refund in Accor points.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Verdunois, Thank you for your review, we understand that something went wrong for you, but, unfortunately no clue, what exactly. If you could write me an e-mail with details of your stay, we could investigate the situation and adjust some procedures is needed. Your e-mail will be of a great help! Thank you in advance, Alexandra Stryukova General Manager h8223-gm@accor.com

E. M. Friends - 03/06/2018 AccorHotels certified review
« Well situated modern hotel »

Nice, clean hotel in a good neighborhood. Walkable to the Kremlin complex and downtown. Breakfasts are large and very tasty with a big selection of cooked and fresh foods. Everyone at the front desk was very helpful. Restaurant on premises was very handy with good food and good bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Let us thank you for taking your time and posting such a positive review regarding your recent stay at ibis Moscow Centre Bakhrushina! Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We do appreciate your warm feedback and look forward to welcoming you back at Ibis. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager ibis Moscow Centre Bakhrushina

Kirsi J. Business - 29/05/2018 AccorHotels certified review
« Good and easy going »

I really like the ibis hotel concept: good sleep, clean and neat but affordable rooms. I had a peaceful room and really appreciate that it was super clean :-) because of my allergies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. J., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. I was pleased to read such positive feedback and will ensure the team are made aware of it. They will be very pleased with such great comments. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager ibis Moscow Centre Bakhrushina

Family - 13/05/2018 TripAdvisor review
« Very well kept hotel »

Hotel was very clean and in good repair. Reception staff were extremely helpful and knowledgeable. Breakfast was buffet with full cooked and continental menus available. The coffee was poor and the croissants were not topped up once eaten. The restaurant was roughly twice the price of eating out locally at the same level but of course its very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barrington907, Thank you for your good ranking despite some details that were not perfect! I'll share your review with my team to analyze the situation and try to avoid it in future. Hope to welcome you again, Kind regards Alexandra Stryukova General Manager

Anna Couples - 11/05/2018 AccorHotels certified review
« Nice time »

Everything was great as usual. The only thing we didn’t like was the dinner in the restaurant in Mercure. As previously we have enjoyed it very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your feedback is the greatest reward for us. All guest comments are taken seriously in order to ensure we are constantly improving our level of service. We strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Once again, thank you for sharing your feedback with us and we look forward to welcoming you back in the near future. Kind Regards Gyulnara Gasanova, Quality & Service Culture Manager ibis Moscow Centre Bakhrushina

Alexander Business - 10/05/2018 AccorHotels certified review
« Nice quiet location not far from metro and all famous tourist destinations »

Quiet clean warm hotel. Nice ambience would return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Let me thank you for your high assessment of ibis Moscow Centre Bakhrushina Hotel. It is a great pleasure to know that in general you enjoyed your staying at our hotel. Your positive feedback is the greatest reward for us. We are looking forward to the opportunity of welcoming you back at our hotel soon! Sincerely, Gyulnara Gasanova Quality & Service Culture Manager ibis Moscow Centre Bakhrushina

Damian K. Friends - 03/05/2018 AccorHotels certified review
« It began with a lovely welcome in reception, some English to assit, a nice room, then a lovely beer in the Dining Room. »

Thanks was great Most appreciate Svetlana & Alexi who respectively made us welcome after a long week of travelling. Rooms small but suitable. Beds comfortable and breakfast epic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for your excellent comments following your recent stay with us, it is a pleasure to read your fantastic feedback following your stay at ibis Moscow Centre Bakhrushina. Indeed, we realize the importance of feeling “like home” for those who travel abroad, and we feel very privileged that we have become a hotel of your choice. It is also so nice to know that you liked our service as we are happy to meet all your expectations. We are glad to see that reception was able to help you whilst staying with us and we will surely share your nice comment with all our staff. Thank you once again for taking your precious time to review your stay, we look forward to welcoming you back in the very near future. Warmest regards, Gyulnara Gasanova Quality & Service Culture Manager ibis Moscow Centre Bakhrushina

John M. Families - 15/04/2018 AccorHotels certified review
« Very pleasant stay, staff very helpful »

Comfortable room with good shower, comfortable beds. Room got a little stuffy at night and would benefit from air conditioning. Staff at desk were friendly and helpful. Breakfast was good, with decent choice at trebuchet.

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