Pullman Auckland Hotel 5 stars

TripAdvisor rating 4.0/5 2,940 reviews
Pullman Auckland
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+ 24 Services
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Hotel extras

  • One of Auckland's largest 5-star residential & conferencing hotels with 16 event venues

  • 322 hotel rooms suites and self-contained apartments with spectacular city and harbour view

  • Luxury Health Club and award-winning Spa

  • Free Wi-Fi and Connectivity Centre

  • Centrally situated within easy reach of Auckland's tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Auckland

Corner Waterloo Quadrant
& Princes Street
1010
auckland
new zealand

Tel: +6493531000

Fax: (+64)93531002

Contact email

Check-in from 15h00

Check out up to 11h00

  • SKYBUS :   SKYBUS - Airport 10 Customs Street East

  • By plane

    AUCKLAND INTERNATIONAL At 23km / 14.29 miles - Shuttle paying

  • By plane

    AUCKLAND INTL At 21km / 13.05 miles

  • By boat

    AUCKLAND FERRY At 0.85km / 0.53 miles

  • By car

    STATE HWY NORTH At 0.6km / 0.37 miles

  • By car

    STATE HWY SOUTH At 0.6km / 0.37 miles

  • By train

    BRITOMART TANSPORT At 0.8km / 0.5 miles

GPS :-36.848281, 174.770271

Our accommodations

SUPERIOR ROOM, One King Size Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, Two Single Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, Two Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

DELUXE ROOM, One King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Superior Residence

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

DELUXE SUITE, One Queen bed

  • Max. number of persons: 2
  • Area: From 44
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR EXECUTIVE ROOM, One King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Nespresso machine
  • Mini Bar

STUDIO, One King Bed

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • Ironing board and flat-iron

SUPERIOR ROOM, One Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Ironing board and flat-iron

JUNIOR SUITE, One King Bed

  • Max. number of persons: 2
  • Area: From 44
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

EXECUTIVE KING SUITE, One King Size Bed

  • Max. number of persons: 3
  • Area: From 44
  • Nespresso machine
  • Mini Bar

PENTHOUSE, Lounge Access, 2 King Size Beds, Waitemata Harbour View

  • Max. number of persons: 4
  • Area: From 286
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine

One Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 66
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

One Bedroom Deluxe Apartment

  • Max. number of persons: 2
  • Area: From 66
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Two Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 97
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Three Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 113
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

TAPESTRY DINING

Type of cuisine: International

Like a tapestry artwork from days of old that travelled from country to country, Tapestry Dining is influenced by the modernity of the world and the countries that encompass it. A unique culinary experience awaits you at Tapestry Dining.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OMNI BAR

Photo non contractuelle / Strictly non binding

Casual and laid-back, Omni Bar offers a smart and up-to-the-minute environment in which guests may entertain, relax and enjoy themselves, with the confidence of receiving excellent food and a well-priced premium wine list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 827

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Pullman Auckland

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

15,938 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,940 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice Hotel but bar area leaves a lot to be desired

TripAdvisor rating 4.0/5

stephenwilliams02019 Couples - 15/08/2019 TripAdvisor review

The room was nice, the service was good. The TV was a great size and had full range of sky channels. On the downside, the bar area was not very good, certainly not somewhere you would want to eat. But if you want a nice burger and chips or a pizza, that's your only option. The seating is very bad. It's a narrow space and you are either perched up on stalls with everyone watching you eat from close range, or you're in the middle on a small table, again with everyone staring right at you from all angles at very close range while you eat.

Great stay in Auckland

TripAdvisor rating 4.0/5

dmcdiarmid Business - 11/08/2019 TripAdvisor review

Very good hotel. Very hand y for the University but unfortunately there are no other restaurants nearby. The maitre de of the restaurant needs to be friendlier. He could have been a car park attendant - showed no interest in the customers. Hotel has a swimming pool, but what about selling some simple swimming costumes for those who arrive without. It's a steep walk too the city and too far to go in the rain to buy a cossie.

Kia Ora! Thank you so much for your review! We're glad that you had a great stay with us! We are taking your comments very seriously and we would like to look into it further - I would love if you could contact me with additional details at j.freytet@pullmanauckland.co.nz. Hope to see you soon, Justine & The Pullman Auckland Family

Business trio

Customer review rating 4.4/5

Brent M. Business - 10/08/2019 AccorHotels review

Wonderful check in, Nice room, can see it has been renovated from and older style room LOVED the gym area, wow Food and drinks very expensive and may need a review, to encourage more people eating in (I went to countdown)

Kia ora Mr M., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Please rest assured that we are listening to your comments and certainly take them onboard. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Service was very good but room is in need of makeover, especially bathroom and shower

Customer review rating 4.4/5

Peter L. Business - 09/08/2019 AccorHotels review

The bathroom in room 200 is small and the glass shower screen in front of the toilet is so close it is very easy to bang our head on the screen when getting off toilet. The shower over the bath is very poor. However, the service I received in bar/reception/concierge was very good.

Kia ora Mr L., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're sorry to see that we didn't fully meet your expectations during your stay. Please rest assured that we are listening to your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Excellent

Customer review rating 4.4/5

Anonymous Business - 09/08/2019 AccorHotels review

Tremendous to receive an upgrade. Julie (? the Frenchwoman) at check-in and Olivia at the bar/restaurant were especially professional and welcoming.

Kia ora Jonathan, Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy.Julie, Olivia, and all the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

great!

Customer review rating 4.4/5

A Business - 09/08/2019 AccorHotels review

Loved the stay - great facilities, lovely location. Would come back again!

Kia ora Mrs K., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Everything was very enjoyable and first class

Customer review rating 4.4/5

Tom B. Couples - 09/08/2019 AccorHotels review

Enjoyed it from the moment we were greeted at the door, reception and at the bar.

Kia ora Mr B., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. We hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Good Stay in Auckland Pullman

Customer review rating 4.4/5

John Couples - 08/08/2019 AccorHotels review

Staff were brilliant, any request was dealt with quickly. Had breakfast both mornings of stay and was very satisfied with choices and quality. The room was nice bed was very comfortable but furnishings looked a bit tired and worn for a 5 star hotel. Overall the experience though was a good one.

Kia ora Mr M., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Please rest assured that we are listening to your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

so welcoming as soon as we arrived at foyer in our car, friendly & helpful

Customer review rating 4.4/5

Anonymous Couples - 08/08/2019 AccorHotels review

same comment as above.

Kia ora Mrs G., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Excellent

Customer review rating 4.4/5

Lara Couples - 08/08/2019 AccorHotels review

A huge thank you to Pullman for making our anniversary and our first NZ trip a little extra special. The upgrade to the ocean view room and the 'congratulations' cake were a lovely touch.

Kia ora Lara, Your review has us blushing! We love to make our Guests feel special especially for such a nice occasion so we are very happy to see that we tick the box! All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

wonderfully relaxing and you made me feel special

Customer review rating 4.4/5

Maxine Solo - 08/08/2019 AccorHotels review

I really enjoyed staying from the moment I checked in to the lovely beds to the friendly staff

Kia ora Maxine, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Great accommodation, services and food.

Customer review rating 4.4/5

Wanda W. Business - 08/08/2019 AccorHotels review

Great and friendly service, great food, love working from the lobby :-)

Kia ora Mrs W., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

fantastic weekend

Customer review rating 4.4/5

Meg D. Friends - 08/08/2019 AccorHotels review

great service

Kia ora Mrs D., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Great Stay!

Customer review rating 4.4/5

Ben M. Business - 07/08/2019 AccorHotels review

I always enjoy staying at the Pullman. The location is great, the staff are friendly, the rooms are well appointed and the facilities are great, especially the spa!

Kia ora! Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…
Customer review rating 4.4/5

Ed B. Business - 07/08/2019 AccorHotels review

great as always, outstanding service.

Kia ora Mr B., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…
Customer review rating 4.4/5

Anonymous Business - 07/08/2019 AccorHotels review

I was travelling for work but it was really difficult to work at the desk - the chair provided sagged badly in the middle and was too low, and the desk had a glass top so the mouse didn't work. It was difficult to find appropriate food (basic, not too fancy - after really long days while travelling you sometimes just want something filling but relatively plain)... for example there was only one chicken option and it was an entire half chicken for $40. Very few options for vegetarian or gluten-free... and not really anywhere close by to pick up food from.

Kia ora Mrs S., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We are sorry that we did not meet your expectations on this occasion. Please rest assured that we have taken good note of your comments. At the moment we have 7 vegetarian option for main dishes in our Room service menu ; the team is always pleased to accommodate special requests if they were nothing that you fancy. We appreciate your loyalty and we hope that you will visit us again soon so we have a chance to serve you better. Please contact me directly next time you are planning to visit Auckland and I will personally organise your stay with our undivided attention. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Quick business visit

Customer review rating 4.4/5

Mark Business - 07/08/2019 AccorHotels review

Good accommodation, great service and friendly staff

Kia ora Mr W., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Very good

Customer review rating 4.4/5

Kevin W. Solo - 07/08/2019 AccorHotels review

The staff are beyond descriptives

Kia ora Mr w., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Amazing stay

Customer review rating 4.4/5

Nancy Solo - 07/08/2019 AccorHotels review

Toss.. service and accommodation

Kia ora Nancy, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Overnight in Auckland

Customer review rating 4.4/5

David K. Families - 06/08/2019 AccorHotels review

Clean, crisp, and comfortable

Kia ora Mr K., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…
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