Hotel - Pullman Auckland
Pullman Hotel Pullman Hotel

Pullman Auckland Hotel

4.0/5 2,814 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 284.00 NZD Non member rate
From 284.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Turn down service
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • DDI - Direct Dialing In
    • Baby bed
    • Air conditionning with individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 13,972 reviews

Our guest reviews for Pullman Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,814 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sa Families - 13/02/2019 AccorHotels certified review
« Could have been better. Had arranged a late checkout but we did not have access to our room after 11 »

Our room wasn't ready when we arrived about 2pm & as a Gold Member would have thought it should have been. Arranged a late check out of 1pm the following day but housekeeping knocked on our door before 11 , followed by a phone call to discuss storing our luggage for the day. Went to the pool & couldn't get back to our room as they had only programmed our cards until 11am despite arranging the late checkout before the cards were even issued. Apart from that it was fine. We were only there for a concert (started at 4pm) so did not use the room for much on the Tuesday & were back late that night

Drpshen Families - 13/02/2019 AccorHotels certified review
« A good place to stay when visiting Auckland »

a clean room with comfortable beds, but room size is relatively small. Breakfast is up to standard with smoked salmon provided. Near to central Auckland city, easy to get around. Car park is not provided free of charge for in room guest which is a minus. Staff members very courteous.

Brian T. Couples - 13/02/2019 AccorHotels certified review
« The very best service »

Really enjoyed the experience from the moment our car was parked, check in, all very well done.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr T., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Dj W. Couples - 12/02/2019 AccorHotels certified review
« Fantastic service. »

Helpful and caring staff was a pleasure to have stayed

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr W., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

George S. Business - 12/02/2019 AccorHotels certified review
« Convenient, pleasant »

The Pullman is convenient for the University and the CBD, is pleasant to stay in and has all the facilities I need. the staff are polite and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr S., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Maria Friends - 12/02/2019 AccorHotels certified review
« Friendly service, neat facilities, good breakfast. »

Terrific. Professional, efficient and friendly check in with Saurabh, who was very helpful. Jasmine was fantastic in the morning guiding me through breakfast options. Clean room as last time, having the swimming pool of that length definitively a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Maria, Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! As you know we are building our reputation and we would be over the moon if you could share your experience with the entire world; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Scott D. Families - 12/02/2019 AccorHotels certified review
« Nice but not great »

It was nice but not great. The room was ok but not special. We stay once a year and the other rooms had a little more wow to them. It felt a bit like a student apartment not a hotel feel. Breakfast was full and we almost had to eat in the lobby area and then my son spotted a cockroach come out from under the toaster.

Ma Business - 12/02/2019 AccorHotels certified review
« Very good location! »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr H., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Suzanne M. Business - 12/02/2019 AccorHotels certified review
« Clean, excellent room service food and the general service from employees was exceptional. »

From the guy who greeted us on arrival, to the concierge, to the receptionists, room service, etc, everyone was bright happy and very helpful. I rate the service the best we've experienced in a hotel and we've travelled fairly extensively.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs M., Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! As you know we are building our reputation and we would be over the moon if you could share your experience with the entire world; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

John K. Friends - 12/02/2019 AccorHotels certified review

Unfortunately I did not arrive until around 2 am so was unable to really enjoy your hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr K., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a pleasant stay with us. We hope that we will the pleasure to welcome you again soon for a longer stay? Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Friends - 11/02/2019 AccorHotels certified review

Staff was very helpful and accommodating. They helped arrange tours, gave suggestions on restaurants, etc. Thoroughly enjoyed my stay at the Pullman.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Kathy, Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! As you know we are building our reputation and we would be over the moon if you could share your experience with the entire world; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

C M. Business - 11/02/2019 AccorHotels certified review
« Staff great, facility old, shabby and very uncomfortable and in poor repair »

Staff were great, but room was very uncomfortable. Hot water tap in bathroom was broken, stupid cupboard for fridge and tea making too low and poor access. how does someone with a mobility issue access this. no suitable place to open my suitcase so on floor. "comfortable chair" was harder than the office chair - no where in room to sit except on bed. someone on the floor was smoking so floor stank, limited space in bathroom on vanity to place personal items, lift broken when coming up from spa. not at all what an expensive room should offer, furnishings cheap and shabby and uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs M., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're sorry to see that we didn't fully met your expectations during your stay. Please rest assured that we are listening at your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Bernadette H. Couples - 11/02/2019 AccorHotels certified review
« Impressive level of cleanliness and an excellent chef in the restaurant. »

The Akaroa Miso salmon is superb and a must try for anyone staying there. It’s good to be welcomed back each time I stay there and having valet parking means I can invite my friends there even just for meals.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs H., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Hany E. Business - 11/02/2019 AccorHotels certified review
« 2 Day Business Trip - Auckland »

Great Location & Amazing value.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr E., Thank you so much for rating us 100/100! Every feedback especially from a Platinum member is a gem and we're glad to hear that you had a great stay with us. It was our great pleasure to welcome you and we hope that we will have the pleasure to see you again soon. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Pania T. Business - 10/02/2019 AccorHotels certified review

Always a pleasure. Home away from home

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs T., Your review has us blushing! It is always a great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We truly hope that the visit of the Nepalese delegation was a success. We look forward to welcoming you back soon. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Andrea B. Couples - 10/02/2019 AccorHotels certified review
« Very well located to the city centre and the hotel was able to meet all our needs. »

Very customer focused and friendly, highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora! Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Rohit K. Business - 10/02/2019 AccorHotels certified review
« Less than satisfied from a brand like Pullman »

Less than satisfied from a brand like Pullman

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr k., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're sorry to see that we didn't fully met your expectations during your stay. Please rest assured that we are listening at your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Desdra B. Friends - 10/02/2019 AccorHotels certified review

I truly enjoyed your hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs B., We love to hear that! Thank you so much for rating us 100/100. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Craig N. Families - 10/02/2019 AccorHotels certified review

The room was in bad need of refurbishment

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr N., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're sorry to see that we didn't fully met your expectations during your stay. Please rest assured that we are listening at your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Cj Business - 10/02/2019 AccorHotels certified review
« Great stay »

Lovely week long stay for a conference.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Clair, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 284.00 NZD Non member rate
From 284.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates