Pullman Auckland Hotel 5 stars

TripAdvisor rating 4.0/5 2,944 reviews
Pullman Auckland
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+ 24 Services
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Hotel extras

  • One of Auckland's largest 5-star residential & conferencing hotels with 16 event venues

  • 322 hotel rooms suites and self-contained apartments with spectacular city and harbour view

  • Luxury Health Club and award-winning Spa

  • Free Wi-Fi and Connectivity Centre

  • Centrally situated within easy reach of Auckland's tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing (Nearby)
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Auckland

Corner Waterloo Quadrant
& Princes Street
1010
auckland
new zealand

Tel: +6493531000

Fax: (+64)93531002

Contact email

Check-in from 15h00

Check out up to 11h00

  • SKYBUS :   SKYBUS - Airport 10 Customs Street East

  • By plane

    AUCKLAND INTERNATIONAL At 23km / 14.29 miles - Shuttle paying

  • By plane

    AUCKLAND INTL At 21km / 13.05 miles

  • By boat

    AUCKLAND FERRY At 0.85km / 0.53 miles

  • By car

    STATE HWY NORTH At 0.6km / 0.37 miles

  • By car

    STATE HWY SOUTH At 0.6km / 0.37 miles

  • By train

    BRITOMART TANSPORT At 0.8km / 0.5 miles

GPS :-36.848281, 174.770271

Our accommodations

SUPERIOR ROOM, One King Size Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, Two Single Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR ROOM, Two Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

DELUXE ROOM, One King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Superior Residence

  • Max. number of persons: 2
  • Area: From 36
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

DELUXE SUITE, One Queen bed

  • Max. number of persons: 2
  • Area: From 44
  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

SUPERIOR EXECUTIVE ROOM, One King Bed

  • Max. number of persons: 2
  • Area: From 25
  • Nespresso machine
  • Mini Bar

STUDIO, One King Bed

  • Max. number of persons: 2
  • Area: From 39
  • Wireless internet in your room
  • Ironing board and flat-iron

SUPERIOR ROOM, One Queen Size Bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Ironing board and flat-iron

JUNIOR SUITE, One King Bed

  • Max. number of persons: 2
  • Area: From 44
  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

EXECUTIVE KING SUITE, One King Size Bed

  • Max. number of persons: 3
  • Area: From 44
  • Nespresso machine
  • Mini Bar

PENTHOUSE, Lounge Access, 2 King Size Beds, Waitemata Harbour View

  • Max. number of persons: 4
  • Area: From 286
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine

One Bedroom Apartment

  • Max. number of persons: 3
  • Area: From 66
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

One Bedroom Deluxe Apartment

  • Max. number of persons: 2
  • Area: From 66
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Ironing board and flat-iron
  • Mini Bar

Two Bedroom Apartment

  • Max. number of persons: 4
  • Area: From 97
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Three Bedroom Apartment

  • Max. number of persons: 6
  • Area: From 113
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Ironing board and flat-iron
  • Mini Bar

Our restaurants and bars

TAPESTRY DINING

Type of cuisine: International

Like a tapestry artwork from days of old that travelled from country to country, Tapestry Dining is influenced by the modernity of the world and the countries that encompass it. A unique culinary experience awaits you at Tapestry Dining.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OMNI BAR

Photo non contractuelle / Strictly non binding

Casual and laid-back, Omni Bar offers a smart and up-to-the-minute environment in which guests may entertain, relax and enjoy themselves, with the confidence of receiving excellent food and a well-priced premium wine list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 827

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 650 people

Find out more

Our guest reviews for
Pullman Auckland

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

16,008 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,944 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Professional service

Customer review rating 4.4/5

Gavin Business - 15/08/2019 AccorHotels review

Professional service without being in your face

Kia ora Gavin, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Great Stay

Customer review rating 4.4/5

Des W. Business - 15/08/2019 AccorHotels review

Great hospitality and great facilities

Kia ora Mr W., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Ok apart for a restaurant problem

Customer review rating 4.4/5

Terry M. Business - 15/08/2019 AccorHotels review

We had a small problem with the restaurant, at 8 o’clock we were told that no tables were available, there would be a 20min wait, there were empty table but we went to the bar and waited. 30min later a guy came over and said that there will be another hour wait, could not understand that as the restaurant looked empty so we left and went somewhere else

always welcoming and service 2nd to none

Customer review rating 4.4/5

Craig A. J. Business - 15/08/2019 AccorHotels review

We love staying at the Pullman,. The staff are what make it, from the warm friendly welcome to the consistent good service, and attention to anything that breaks down, the Pullman is our Hotel of choice for Auckland.

Kia ora Craig and j., Your review has us blushing! It is always our great pleasure to welcome you and All the Pullman Auckland Family will be very proud to read your kind words! We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Excellent - Business as usual.

Customer review rating 4.4/5

Alan M. Business - 15/08/2019 AccorHotels review

Great room on the 11th Floor facing the University. No noise from port.

Kia ora Mr M., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Nice Hotel but bar area leaves a lot to be desired

TripAdvisor rating 4.0/5

stephenwilliams02019 Couples - 15/08/2019 TripAdvisor review

The room was nice, the service was good. The TV was a great size and had full range of sky channels. On the downside, the bar area was not very good, certainly not somewhere you would want to eat. But if you want a nice burger and chips or a pizza, that's your only option. The seating is very bad. It's a narrow space and you are either perched up on stalls with everyone watching you eat from close range, or you're in the middle on a small table, again with everyone staring right at you from all angles at very close range while you eat.

Kia Ora, Thank you very much for your review. We're glad to see that you enjoyed the room and our service. Our Bar is designed for a laid back luxury experience. We offer a selection of light meals and snacks and have various seats, low tables, high tables and classic tables. The arrangement and setup are made for conviviality and comfort. For a more settle dinner the restaurant Tapestry is the best alternative. We're sorry the Bar was not your taste and we hope that we will have the chance to see you again soon maybe at the restaurant? Justine & The Pullman Auckland Family

relaxing

Customer review rating 4.4/5

Tony G. Couples - 14/08/2019 AccorHotels review

very enjoyable stay for my birthday with a lovely suprise of a cake & card from the staff delivered to our room, food at the resturant was brilliant & the massage was very relaxing, many thanks.

good great service, food not the best though over pricd not to standard

Customer review rating 4.4/5

Jean C. Business - 14/08/2019 AccorHotels review

gym was the best part of my stay and the service from general staff was awesome the man that brought my breakfast every morning was awesome

Fantastic staff

Customer review rating 4.4/5

Liam Business - 14/08/2019 AccorHotels review

Always love staying at the Pullman. The facilities are first rate, comfortable, and convenient. The staff and service are even better.

Kia ora Liam, Your review has us blushing! It is always our great pleasure to welcome you and your kind words are truly heart-warming. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Nice stay

Customer review rating 4.4/5

Jason W. Couples - 14/08/2019 AccorHotels review

Our stay was lovely, thank you. The Happy Birthday gateaux was a beautiful touch we really appreciated :) The only odd occurrence during our stay was that we received a text notification the afternoon prior to our arrival informing us that our room was ready, yet when we arrived the room was not ready and we were informed the text notification may have been caused by a glitch or error in the system. We were then persuaded to upgrade to a room that was ready at the time and had to pay extra for this room. I couldn't help but think it was a convenient rouse to take advantage of us being there before the room we already paid for was ready.

great hotel

Customer review rating 4.4/5

Marcus Business - 14/08/2019 AccorHotels review

very short , but I was very happy!

Kia ora Marcus, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Staff amazing

Customer review rating 4.4/5

David G. Business - 14/08/2019 AccorHotels review

stayed 2 nights in a one bedroom suite and staff and amenities were great. very comfortable

Kia ora Mr G., Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Satisfied excellently

Customer review rating 4.4/5

Anonymous Couples - 14/08/2019 AccorHotels review

We had a lovely time at Pullman. The service from the reception to the restaurant was excellent. I would recommend a sign near the reception area to lead customers to the lifts. It is probably there, but I couldn't see it.

Kia ora Mr R., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had a pleasant stay with us. Thank you for your comments on the lift. Please rest assured that we listen to your comments and definitely take this on board. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Awesome

Customer review rating 4.4/5

Ms L. I. Families - 13/08/2019 AccorHotels review

The hospitality of the staff is very professional & genuinely caring.

Kia ora Mrs W., Your review has us blushing! I. was our great pleasure to welcome you and I. is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We are sorry that breakfast was not perfect. Please rest assured that we are addressing this. We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Pleasant

Customer review rating 4.4/5

Helen K. Couples - 13/08/2019 AccorHotels review

Nice bedroom, all the facilites required available. Bathroom below average for standard of hotel. It needs refurbishing and the very small bath removed. The plug in bath (room 224) needs replacing. I was very impressed with Housekeeping in locating a a piece of lost property left in the room, which I have arranged to be returned, which hopefully I will receive in the near future.

Kia ora Mrs K., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear that you had an overall pleasant stay with us. We're sorry however to see that you were not entirely satisfied with the bathroom. Please rest assured that we are listening to your comments and are definitely taking this on board. We hope that we will have the pleasure to welcome you again in the future. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

A lovely one night visit.

Customer review rating 4.4/5

Ross A. J. Couples - 13/08/2019 AccorHotels review

We have made regular visits to the Pullman over the years. We stayed in room 730 and both of us were very pleased again what this wonderful hotel offered this time for our visit. We were able to check in early to our room which allowed us to drop off our bags and then head out into the city. The Staff efficiently completed in our check-in process and our room was as usual beautifully presented. The room was very clean and was at the usual very high standard. We had a beautiful dinner and a superb breakfast. We were able to use our 'Accor Plus' card during our stay. The wait staff were very helpful and looked after us very well. The food presented was lovely. Breakfast had an enormous amount of variety and was easy to access. We again thought the hotel staff were most helpful and cheerful. They looked after our vehicle and getting restaurant bookings was completed easily. Overall it was another great stay for us.

Kia ora Ross and J., Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Pleasant and comfortable, lovely staff.

Customer review rating 4.4/5

Elisabeth W. Business - 13/08/2019 AccorHotels review

Service and room features were really good. Accor attention to pillows and having power points in all the right places is much appreciated.

Kia ora Mrs W., Your review has us blushing! It was our great pleasure to welcome you and it is always our most treasured reward to make our Guests happy. All the Pullman Auckland Family will be very proud to read your kind words! We would be over the moon if you could share this lovely review with the entire world ; do you think you could write a review on Trip Advisor (https://www.tripadvisor.co.nz/Hotel_Review-g255106-d256708-Reviews-Pullman_Auckland-Auckland_Central_North_Island.html)? We hope to see you again soon! Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Great

Customer review rating 4.4/5

Jacob M. Business - 13/08/2019 AccorHotels review

Great

Kia ora Mr M., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

A luxury stay away!

Customer review rating 4.4/5

Anna Couples - 12/08/2019 AccorHotels review

Excellent service and facilities.

Kia ora Anna, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Recent Business Trip

Customer review rating 4.4/5

John D. Business - 12/08/2019 AccorHotels review

In Auckland for business for the week, and as usual the Pullman Auckland was a great central location.

Kia ora Mr D., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear that you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…
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