Hotel - Pullman Auckland
Pullman Hotel Pullman Hotel

Pullman Auckland Hotel

4.0/5 2,739 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Turn down service
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • DDI - Direct Dialing In
    • Baby bed
    • Air conditionning with individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 12,995 reviews

Our guest reviews for Pullman Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,739 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Cherie Families - 11/11/2018 AccorHotels certified review

I stayed with my daughter as a treat for her finishing her degree. It was the perfect choice for a place to stay. We had a lovely time

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Cherie, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great time with us for your daughter's graduation celebration! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 11/11/2018 AccorHotels certified review
« Wonderful experience »

Perfect location Comfortable bed Welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Prasun, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Solo - 11/11/2018 AccorHotels certified review
« The Best Weekend Ever »

The team were highly attentive and interested in me.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Cameron, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Kaye Couples - 11/11/2018 AccorHotels certified review
« Well appointed rooms and food venues »

We stayed for 1 night on two occasions and found the service exceptional. The staff were friendly and gave great advice on Auckland attractions. The breakfast selection was very good and the rooms were very well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Kaye, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 10/11/2018 AccorHotels certified review
« Pleasant stay — fourth or fifth time »

The hotel is lovely. The facilities are great and breakfast is pleasant. On this stay I was in a much inferior room on the third floor though compared with other rooms I’ve stayed in on previous occasions.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Lara, Thank you so much for your feedback. It was our great pleasure to welcome you back and we're glad to hear that you had a good stay. We have taken good note of your comment for a room on a higher floor next time and will certainly do our best to accommodate this. We look forward to welcoming you back soon. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Sonn Business - 10/11/2018 AccorHotels certified review
« Awesome »

Breakfast was always a delight. The team were always warm and welcoming, especially Joy, and it was always nice tobe greeted with a beautiful smile.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Sonya, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Joy and the entire Pullman Auckland Family will be very pleased to read your kind words. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Noeline W. Couples - 10/11/2018 AccorHotels certified review

Everyone is always very polite and happy. Dining Romm lovely and clean everyone helpful. The only thing we dont really like is the showers over the bath. As one gets older find the alittle harder to get in and out of.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs w., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! We have taken good note of your comment with regards to the bath and we will do our best to accommodate you with a wakin shower next time you are visiting us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 10/11/2018 AccorHotels certified review
« Internet poor..always cutting out..pillows soft..quilt no in a a cover..and the airconditioning was rattling and woke me up...water pressure in shower was low. »

As above. Restaurant overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs. S., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. I personally feel extremely disappointed that we could not offer you a better experience this time. Please note that we have 2 different pillows in the room and we have an additional option made of foam if needed. The situation with the water pressure and internet is very unusual and we would like to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your loyalty and we hope that you will visit us again soon so we can show you that this was just a one off and restore your trust. Please contact me directly next time you are planning to visit Auckland and I will personally organise your stay with our undivided attention. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Business - 10/11/2018 TripAdvisor review
« wonderful place »

Very beautiful room, overlooking the university and trees. Very friendly service. The main challenge was how busy it was for breakfast, it was hard to navigate the food and coffee. But other than that, the reception area was lovely. The chef's surprised me with chocolate treats in my room every day. I would definitely stay here again. Also the front desk staff, especially Paris, were really lovely and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Kali, A HUGE THANK YOU for this amazing review! We are very pleased to see that you had a great stay with us. Breakfast can be sometimes busy, if you prefer the comfort of having your breakfast in your room we certainly recommend the room service option. Thank you so much for your praises to Paris, she is a super star indeed and she will be over the moon to read your kind words. We look forward to welcoming you back soon! Justine & The Pullman Auckland Family

Ruth L. Couples - 09/11/2018 AccorHotels certified review
« Very happy with everything »

Nothing needed improving very satisfactory accommodation. Food great

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Graeme, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Joseph B. Business - 09/11/2018 AccorHotels certified review
« Great hotel, excellent service »

I stay at this hotel frequently, and the service was generally excellent as usual. The only issue was that my credit card got charged for my room and breakfast when it was pre-paid, and this has not yet been paid back to me. I hope this can be avoided in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr.B., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had an overall good stay with us. We are terribly sorry for the situation with the credit card. It has been corrected immediately and should not appear on your account anymore. Please rest assured that this is very unusual and that we have taken the appropriate actions to prevent a similar situation to happen again. We hope that we will have the pleasure to welcome you again soon. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

J D. Couples - 09/11/2018 AccorHotels certified review
« very pleasant »

Very pleasant and well-located hotel, the staff is really diligent and obliging.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Jean, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a good stay with us. We have certainly taken note of your comment and we will do our best to accommodate you with a room with more light next time you are visiting us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Annonymous Business - 08/11/2018 AccorHotels certified review
« Underwhelming »

Excellent customer service. Nice lobby. Clean room however Room dated. Room service food dismal - watery packet soup and vegetables with no salt,garlic or butter. Conference food the worst I’ve ever had. If I wasn’t paying 300/ night I would be more accepting but it just didn’t justify the cost. Breakfast was very good however. Really excellent staff. Extremely accommodating

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora, Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. We're sorry to see that we didn't fully met your expectations during your stay. Please note that the credit card surcharge is advertised on the desk. We usually mention it systematically and we're sorry if it was not the case. We're sorry to see that you were disappointed with the food - we usually receive praises and we are certainly looking into it. We hope thatwe will have the pleasure to welcome you again in the future. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Solo - 08/11/2018 AccorHotels certified review
« Excellent »

Lovely staff, great valet service, good bar and bar food.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Catherine, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Robyn Business - 08/11/2018 AccorHotels certified review
« Great experience »

Very friendly and helpful staff and great food

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Robyn, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Glennys Couples - 08/11/2018 AccorHotels certified review
« Another great stay in our home away from home »

Always welcomed by the concierge and treated like a family member by the reception staff. All the staff that know us greet us by our names and seem genuinely pleased we have returned. Lounge food was lovely as always,but wasn’t drinking this trip apart from lemonade. Rooms were clean and my only complaint is the coffee machine doesn’t have a milk machine with it.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Glennys, Your review has us blushing! It is always our great pleasure to welcome you as a family member and it is heart-warming to read your kind words. Our coffee machine don't have indeed the milk facilities however feel free to contact room service so we can organise any special coffee. We look forward to welcoming you back soon. Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Roger H. Couples - 08/11/2018 AccorHotels certified review
« Welcoming, comfortable and quiet. »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Roger, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Sam P. Families - 08/11/2018 AccorHotels certified review
« Another great experience »

We've stayed in a couple of Pullman hotels now and it's been great both times. Nice rooms, nice staff and nice facilities. We'll definitely look out for them in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Sam, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Christine D. Families - 08/11/2018 AccorHotels certified review
« It was a good first stay in Pullman Hotel with my parents »

It was our first time to stay at the Pullman Hotel in Auckland with my parents who are having a holiday here in New Zealand. The room was not overly priced, as we have upgraded to a Junior Suite. All the amenities were exceptional and with friendly & very helpful staff. Our stay was a great experience for both me and my parents

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Christine, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Sarah L. Families - 07/11/2018 AccorHotels certified review
« great service »

The staff were very helpful and accommodating and the wine and fruit/treats waiting in our room upon arrival was a lovely surprise. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Sarah, We were very pleased to welcome you back and we are happy to see that you had a great stay with us. How was the concert of Sam Smith? We hope that we will have the pleasure to welcome you again soon. Take care, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

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