Hotel - Pullman Auckland
Pullman Hotel Pullman Hotel

Pullman Auckland Hotel

4.0/5 2,741 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 247.00 NZD Non member rate
From 247.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air conditionning with individual remote
    • Air Conditioning
  • AUCKLAND INTERNATIONAL
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Dutch
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 333 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Turn down service
    • Safe deposit box
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • DDI - Direct Dialing In
    • Baby bed
    • Air conditionning with individual remote
    • Satellite and Cable Televisionoffering a wide range of channels
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 13,017 reviews

Our guest reviews for Pullman Auckland

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,741 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Peter H. Business - 12/11/2018 AccorHotels certified review
« Very pleasant and enjoyable stay made all the better by friendly staff. »

Stay was very good. The hotel was handy to city centre, very clean with a great restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr H., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Simon Business - 12/11/2018 AccorHotels certified review
« Nice room but horrible plumbing whistling noise »

I had a great stay in terms of comfort and breakfast. The gym is fantastic. The residence room i had was very nice but it was plagued with a recurring dull whistling sound coming from plumbing that happened EVERY time someone in the upstairs appartment used water. I can tell you exactly what time they take their morning shower : 5.30 am.

Mike T. Business - 12/11/2018 AccorHotels certified review
« Nice hotel »

First room I was allocated was completely unacceptable - right outside the lifts and looking over a black roof! I was upgraded at my request to a better room (with additional cost). The upgraded room was just fine.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Michael, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to see that the second room met your expectations better. We have certainly taken good note of your comment and we hope that we will have the pleasure to welcome you again soon. Kind regards, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Karen Families - 12/11/2018 AccorHotels certified review
« Extremely comfortable and met our needs »

Great would stay again if the need arose

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Karen, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Alan G. Couples - 12/11/2018 AccorHotels certified review
« Great facilities, friendly and helpful staff. »

We enjoy staying at the Pullman as the hotel is in a great location. The hotel has great facilities such as the pool. Sauna. Spa and gym. The staff are very friendly and helpful. The reastuarnt staff very helpful as my partner has food allergies and they always manage to cater for her. The rooms are always clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Alan, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Couples - 12/11/2018 AccorHotels certified review

First room we were allocated. Needed the window seals replaced as the wind was yelling through them. So paid a up grade fee to be moved to another room. Meals were good bar was good and waiter staff were good

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Geoff, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to see that the second room met your expectations. We are certainly taking good notes of your comment with regards to the window seal and will be looking into it. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

George H. Couples - 11/11/2018 AccorHotels certified review
« A very nice hotel with a courteous and accommodating staff. »

Very pleasurable experience. It is a conveniently located and well maintained hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora George, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Cherie Families - 11/11/2018 AccorHotels certified review

I stayed with my daughter as a treat for her finishing her degree. It was the perfect choice for a place to stay. We had a lovely time

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Cherie, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great time with us for your daughter's graduation celebration! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Margaret A. N. Couples - 11/11/2018 AccorHotels certified review
« Birthday Treat »

I found the staff extremely helpful and friendly. From the reception to the housekeeping staff, they were so nice. The hotel is in a great location, one is able to walk into the city. Lovely lounge and bar area. Housekeeping do a great job. The only negative thing I could say was that the bathroom let the lovely room down. For a hotel of that standard I would have expected better. Mainly the shower could have been a lot better.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Margaret Anne, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a great stay with us for your birthday treat. We are sorry however to see that the bathroom was a let down. We are certainly taking good note of your comment. We hope that we will have the pleasure to welcome you again soon. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 11/11/2018 AccorHotels certified review
« Wonderful experience »

Perfect location Comfortable bed Welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Prasun, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Solo - 11/11/2018 AccorHotels certified review
« The Best Weekend Ever »

The team were highly attentive and interested in me.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Cameron, Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Families - 11/11/2018 AccorHotels certified review
« Great room and location but sub-par service for a five-star hotel »

Easy check-in and good room, but room hadn't been fully cleared after previous occupant. A filled out breakfast card, with name and details, was left on the table. Bathroom was a bit dirty (bath hadn't been cleaned). In the morning we requested extra towels but they never arrived. However, we love the pool and other hotel amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Katie, Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. I personally feel extremely disappointed that we could not offer you a better experience this time as what you have experience does not reflect our standard of service here at Pullman Auckland. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your loyalty and we hope that you will visit us again soon so we can show you that this was just a one off and restore your trust. Please contact me directly next time you are planning to visit Auckland and I will personally organise your stay with our undivided attention. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

William C. Business - 11/11/2018 AccorHotels certified review
« Always enjoy our stay at the Pullman - always made to feel welcome from the Doorman to the service inside the restaurant and Bar »

Extremely satisfied - The Pullman is our favourite hotel to stay at in Auckland. I enjoy the extra facilities - the gym, the swim, the spa and steam room - makes me feel great and ready for what ever the day or night brings My wife enjoys those facilities as well as a short walk to the main shopping areas and waterfront walk This last stay I took my staff who were suitably impressed with the facilities and service. The attended professional development courses on the Friday and were refreshed and ready to go to their courses

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mr C., Thank you so much for rating us 100/100! It was our great pleasure to welcome you and we're glad to hear you had a great stay with us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Maree W. Friends - 11/11/2018 AccorHotels certified review
« relaxing and enjoyable »

Had a wonderful stay. the Sam Smith card and tray of mini cupcakes was a nice touch and the valet was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Maree, Thank you so much for your feedback. It was our great pleasure to welcome you and we're glad to hear you had a good stay with us. We have taken good note of your comment and will do our best to accommodate you with a room with more light next time you are visiting us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Kaye Couples - 11/11/2018 AccorHotels certified review
« Well appointed rooms and food venues »

We stayed for 1 night on two occasions and found the service exceptional. The staff were friendly and gave great advice on Auckland attractions. The breakfast selection was very good and the rooms were very well appointed.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Kaye, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 10/11/2018 AccorHotels certified review
« Pleasant stay — fourth or fifth time »

The hotel is lovely. The facilities are great and breakfast is pleasant. On this stay I was in a much inferior room on the third floor though compared with other rooms I’ve stayed in on previous occasions.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Lara, Thank you so much for your feedback. It was our great pleasure to welcome you back and we're glad to hear that you had a good stay. We have taken good note of your comment for a room on a higher floor next time and will certainly do our best to accommodate this. We look forward to welcoming you back soon. Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Sonn Business - 10/11/2018 AccorHotels certified review
« Awesome »

Breakfast was always a delight. The team were always warm and welcoming, especially Joy, and it was always nice tobe greeted with a beautiful smile.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Sonya, Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! Joy and the entire Pullman Auckland Family will be very pleased to read your kind words. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Noeline W. Couples - 10/11/2018 AccorHotels certified review

Everyone is always very polite and happy. Dining Romm lovely and clean everyone helpful. The only thing we dont really like is the showers over the bath. As one gets older find the alittle harder to get in and out of.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs w., Thank you so much for your feedback.It was our great pleasure to welcome you and we're glad to hear you had a great stay with us! We have taken good note of your comment with regards to the bath and we will do our best to accommodate you with a wakin shower next time you are visiting us. Hope to see you soon, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Anonymous Business - 10/11/2018 AccorHotels certified review
« Internet poor..always cutting out..pillows soft..quilt no in a a cover..and the airconditioning was rattling and woke me up...water pressure in shower was low. »

As above. Restaurant overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Mrs. S., Thank you very much for sharing your recent experience with us. Every feedback is a gem and we appreciate that you took the time to share it. I personally feel extremely disappointed that we could not offer you a better experience this time. Please note that we have 2 different pillows in the room and we have an additional option made of foam if needed. The situation with the water pressure and internet is very unusual and we would like to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your loyalty and we hope that you will visit us again soon so we can show you that this was just a one off and restore your trust. Please contact me directly next time you are planning to visit Auckland and I will personally organise your stay with our undivided attention. Sincerely, Justine & The Pullman Auckland Family Justine Freytet Guest Experience Manager Pullman Auckland T. +64…

Business - 10/11/2018 TripAdvisor review
« wonderful place »

Very beautiful room, overlooking the university and trees. Very friendly service. The main challenge was how busy it was for breakfast, it was hard to navigate the food and coffee. But other than that, the reception area was lovely. The chef's surprised me with chocolate treats in my room every day. I would definitely stay here again. Also the front desk staff, especially Paris, were really lovely and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Kia ora Kali, A HUGE THANK YOU for this amazing review! We are very pleased to see that you had a great stay with us. Breakfast can be sometimes busy, if you prefer the comfort of having your breakfast in your room we certainly recommend the room service option. Thank you so much for your praises to Paris, she is a super star indeed and she will be over the moon to read your kind words. We look forward to welcoming you back soon! Justine & The Pullman Auckland Family

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 247.00 NZD Non member rate
From 247.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates