Hotel - Sofitel Tamuda Bay Beach and Spa
Sofitel Hotel Sofitel Hotel

Sofitel Tamuda Bay Beach and Spa Hotel

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4.5/5 280 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
  • TANGER IBN BATOUTA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early Check In
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
  • Golf
    • Golf (Paying)
    • Golf lessons (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 104 rooms
  • 41 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 24 family rooms
  • 19 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Radio in room
    • Crib on request
    • Work desk in all rooms
    • Telephone
    • Shower
    • Bathtub
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 159 reviews

Our guest reviews for Sofitel Tamuda Bay Beach and Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 280 reviews
AccorHotels certified review
Hanaa Families - 25/10/2017
« The View is the only reason i am giving 2 points. The service is not right or to the level of a sofitel AT ALL. »

Nothing was correct. - Check in : we were told the check in was 3PM. Somebody called us before we arrive to confirm the timing and upon arrival we still had to wait 35min. The welcome drinks arrived 1 sec after we stood up to finally go to our rooms. - in the swimming pool the tiles are slowly off, and rotting and nothing to fix it. - We wanted to go to the beach, nobody was there to provide towels (we had to wait 20min to get some towels) or help us. My 60years old dad had to open the umbrella that almost fell on him. - impossible to order any drinks or food on the beach. - the room service menu is so very tiny. but the food was okaish.

AccorHotels certified review
Mehdi F. Business - 22/10/2017
« Great facilities and customer service. Pool tiles need to be revamped. »

Great!

AccorHotels certified review
Badreiddine M. Families - 06/09/2017
« A bit of heaven, a bit of hell »

Rating this hotel is particularly difficult, as the level of inconsistency is pretty strong. Some areas rate outstanding, others average or extremely poor. Let's do it step by step: - Easy to park, valet parking, and luggage delivery: outstanding, nothing to say. - Check in: definitely slow. Not a disaster, but can be improved. The staff was clearly exhausted from a long summer reaching its end and completely sunk by the low staffing level due to the Aid El Kebir National Holiday. - The room. This is where the disappointment starts. The room was literally a chiller, hard to get in with a new born. Even after switching the AC off and opening the windows, we could not rebalance the temperature. We realized that the cold was in fact coming from the corridor and had to put towels against the door to save a bit the situation. Then, the walls of the room were full of moist or dry vomit or a substance we could not identify but which was not reassuring and dirtying the yellow painted wall. The bathroom's bath tube was broken, and dripping water heavily on the floor, half of our towels went to sponge the whole mess. We also had requested for a baby cot. Never received it... Food and Beverage is the nastiest area of the business. We tried the pool restaurant and bar. For the restaurant on the pool side if you have kids forget it. Menu limited. We had to beg and I weight my words twice and ask the staff to bring the kids (Ours plus the other 2 couples) pasta from another hotel venue. Breaksfast was 250 dirham per adult. Variety is good, the 2 chefs were standing in their black suits and extremely supportive (good!) but the waiters just ruined it. We realized that some customers were tipping off the waiters before hand to ensure they were getting proper support and attention. Yes it's a buffet put some items like coffee can only be order through waiters. We did not tip beforehand and we ask 3 waiters for coffee and waited 45mn before we got our coffees. Totally unacceptable. Pool: believe it or not this very recent hotel is lacking tilling maintenance. The pool tiles at the bottom of the pool were losing their tiles. Our friends' child in fact injured her foot walking on a sharp broken tile. In any other country this is a law suit. We collected dozens of pieces of tiles. We had one french lady trainee bringing over first aid kit to help. There is also an annoying whistling noise you her outdoors. After asking several staff members we found that out it was a bird repellent ultrasound device... Finally and to me the great surprise: the kids club. The manager (a gentleman) and his team were outstanding. In fact they were the only professional, proactive staff of the Hotel. They do deserve a five star!rating. The Kids Club is to me an achievement.

AccorHotels certified review
A.j Couples - 14/08/2017
« Very good service and attentive, yet mediocre food »

The stay was good, service excellent, yet the catering was a bit mediocre (besides the breakfast buffet) As we arrived, we really enjoyed the welcoming and the warmth of the front team. The location is just mesmerising; the service is wonderful. However, the experience turned bad as soon as we order food. The back-office staff is ruining the excellent performance of the front-office staff.

AccorHotels certified review
Enache Couples - 12/08/2017

1 word..Top!!!!

AccorHotels certified review
Ihsane E. Families - 26/07/2017
« Very good service and friendly staff »

Many thanks to every one in Sofitel ibtisam sofia Sara lt was a beautiful experience See you soonnnnn

AccorHotels certified review
Naser A. M. Friends - 24/07/2017
« I fell in love ! »

Excellent service , amenities , Food standards is perfect

AccorHotels certified review
Nabila M. Families - 18/07/2017
« Summer vacation »

We had a great stay,thanks to Chaima el masaoudy.She was very helpful and provided excellent service,that made our stay at Sofitel Tamuda Bay an experience to remember.We can't wait to come back.

AccorHotels certified review
Anthony E. Families - 18/07/2017
« Memorably wonderful »

Staff are warm, freindly and proffesional. Instalations are superb. Location is sublime. Food is great. Atmosphere is funky,chic. Live music and DJ are ecclectic and electric.

AccorHotels certified review
Rachid E. R. E. L. 4. C. T. A. Couples - 17/07/2017
« It was a stay full of pleasure »

The hotel is clean and comfortable; staff were so friendly and welcoming. The location is very strategic, nothing to say about your property it is the best Accor Hotel in Morocco.

AccorHotels certified review
Carolyn L. Friends - 14/07/2017
« IMPECCABLE SERVICE »

What a beautiful property! Very South Beach (Miami) vibe but bigger and QUIET. Service in all areas was excellent. Attentive service everywhere - poolside, restaurants, bar, reception. You cannot ask for more. An aside, our friend lost his phone and wallet on the same day and security was on top of everything, locating both immediately and even sending a snapshot of the wallet to him to ensure that all was well. The general manager, Noury Saladin, and his staff are to be commended for all that they do to make ones stay as enjoyable and comfortable as can be.

AccorHotels certified review
Bahya M. Families - 13/07/2017
« Memorable »

We had a wonderful stay at the Sofitel Tamuda Bay. The staff led by GM Nouri Saladin were very attentive and eager to help make our stay a positive experience. From refreshments served upon arrival, the crisp modern rooms, thoughtful menus to the great vibe it is clear there is great attention to details in the choice of furnishing, menu selection, staff training and amenities offered.

AccorHotels certified review
Monya A. Families - 04/07/2017
« Beautiful setting some very minor improvements »

We really enjoyed our stay but some improvements should be made : - chandeliers in the bedroom balcony are rusty - breakfast tables have crumbs/stains prior to sitting down - "œuf à la coque" written by the eggs at the breakfast buffet but none of the eggs were actually œuf à la coque and the cooks didn't know how long to leave the eggs - we have to leave the room at noon however when we checked in at 6pm our rooms weren't ready yet

TripAdvisor review
Ramlondon0209 Couples - 04/07/2017
« Outstanding beachfront hotel »

Incredible views, nice rooms, very friendly and efficient staff. We enjoyed our stay at the Hotel very much. Room service was very quick. Check in and check out was done quickly. Staff at the beach club were great.

AccorHotels certified review
Jaya P. Friends - 19/06/2017
« New and confortable »

Cosy and relaxed.

AccorHotels certified review
Anonymous Friends - 28/04/2017

Every one was so friendly and fantastic- special thanks to Sofia, Ameen and ilyas ❤️

AccorHotels certified review
Anonymous Friends - 27/04/2017

Friendly stall but in general not well trained Corridor never hoovered No lights in some parts of the corridors Very windy in the restaurant while having dinner

AccorHotels certified review
Anonymous Solo - 21/03/2017

My stay from the beginning till the end superb, i met the best assistant front Office manager, she is very helpfull and always find a way to make your stay comfortable. The Sofitel team is a great team. The rooms are nice and clean the breakfast always fresh. And the hotel has it own Unique parfum its smells amazing. The location is tripple AAA sea vieuw and villages and tetouan nearby.

TripAdvisor review
Couples - 26/02/2017
« Great stay and great staff »

Had a great stay at sofitel. All the staff is very kind, but there was one staffmember, who made our stay so special and that was Driss! Thanks to Driss for his great service from the first to the last day! We felt like friends and not only like guests. We hope that the management appreciates his outstanding daily work adequate! The housekeeping definitely needs some improvement to be on a 5 star-level. Obvious things were not cleaned, a dirty floormat in front of the bed was not changed, the aircondition was full of dust, floor wasn´t wiped daily... Guess they need some more training! Loved the balcony and the oceanview even from bed. Overall we loved the style of the hotel and its settings. Rating of cleanliness applies only to cleanliness of the room and daily housekeeping, hotel in general is kept very clean!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Dear Madam, Thank you for taking the time to share your impressions further to your stay with us . we are delighted to know that you had enjoyed your stay with us and were pleased with the facilities and service offered in and arroud the hotel. I will certainly share your comments with our ambassadors and especially with Driss who will be happy to know that his work is appreciated. I have taken note of your comments with regards, and i would like to assure you that your valuable feedback has been positively taken on board and shared with the concerned managers to ensure that necessary action are taken to rectify any shortfalls in our standards. On behalf of all of us, i look forward to welcoming you back in the near future. Sincerely Fatima zahra ELHARCHI Guest Experience Manager

AccorHotels certified review
Anonymous Business - 05/02/2017

Excellent service.

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