Novotel Basel City Hotel 4 stars

TripAdvisor rating 4.0/5 499 reviews
Novotel Basel City
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Room 1

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Hotel extras

  • Modern design and good transport links to the exhibition center

  • Homemade delicacies in the designer restaurant

  • Spacious, modern rooms, including five rooms for guests with reduced mobility

  • Seven flexible meeting rooms for events of all kinds

  • Children's play areas and attractive family services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
  • Boat excursions (Nearby)
  • Jogging track (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052
basel
switzerland

Tel: +410613066868

Fax: (+41)061/3066869

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BASEL MULHOUSE EUROAIRPORT At 10km / 6 miles

  • By train

    BASEL At 0.8km / 0.5 miles

GPS :47.545049, 7.599613

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Family Room with a queen size bed and sofa bed

  • Max. number of persons: ‌4
  • Area: From 24
  • Views: City side, Patio, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with queen size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 34
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Next twin room

  • Max. number of persons: ‌2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

GOURMETBAR

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR BY NOVOTEL

Photo non contractuelle / Strictly non binding

International and regional delicacies await you at this trendy yet cozy bar, complete with reading corners for lounging and spaces for working.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 192 m²

  • Maximum capacity: 200 people

Find out more

Our guest reviews for
Novotel Basel City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,837 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

499 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect hotel for our short trip

TripAdvisor rating 4.0/5

Salma_Sch Family - 11/06/2019 TripAdvisor review

We were staying in Novotel Basel for only one night. The room was nice with a good view and its located near the tram station. The reception was very kind. And the breakfast buffet was outstanding, many choices, various kind of meal. One of the best breakfast we had at accor hotels!

I enjoyed my stay.

Customer review rating 4.5/5

Joe W. Business - 09/06/2019 AccorHotels certified review

It was very nice. The staff was especially friendly and helpful. The young lady who checked me in offered good advice and suggestions on the area. The morning breakfast host was very helpful and also allowed me to eat a bit after closing of breakfast as I awoke late from jet-lag. The gentlemen working the bar at dinner were very nice and did a great job. And finally, the gentlemen who checked me out early Friday morning was very friendly, arranged a taxi earlier than originally planned which was very helpful, and offered to make me a coffee. He didn't have to, but the coffee was great and appreciated. Even the taxi driver was great. I move my family to Basel later this summer and you all will be seeing us again. Thank you.

Everything as expectet

Customer review rating 4.5/5

K. P. Couples - 09/06/2019 AccorHotels certified review

Nice and friendly welcome. Poor choice in Cocktails at the Bar.

Wonderful experience

Customer review rating 4.5/5

Thais C. Business - 04/06/2019 AccorHotels certified review

I received warm welcome in the reception and upgrade room. The room was clean and with lot of space. I also used gym and it was great, with water and towels available, showing care with guests. Congratulations! I will definately come back on my next business travels to Basel.

Dear Ms. C., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

good pirce for good quality

TripAdvisor rating 4.0/5

Roving41127405106 Family - 04/06/2019 TripAdvisor review

this hotel is clean, good service, good quality and affordable price. For family children (<16 years old) get breakfast for free. hotel location is a bit outside of downtown center but very convenient with tram.

Dear Roving41127405106, Thank you very much for your excellent review and generous rating (five of five). I is always a pleasure to receive positive feedback, especially if it`s one like yours. Thanks also for your note referring the children. We very much appreciate it that you like our Family Policy which allows parents to occupy up to two children (under 16 years) free of charge in the rooms and also the same for breakfast. It is true, the hotel isn`t located directly at the old city. That is why we are so glad to provide the Basel Card (free public transport tickets) which allows our guest to use Bus and Tram free of charge for their entire stay. Within 3 stops you could reach the old city by tram line number 15 what is certainly very convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Amazing night in a wonderful room in Basel.

Customer review rating 4.5/5

Roman Couples - 01/06/2019 AccorHotels certified review

The location, amenities and breakfast package cannot be beat for accommodations.

Dear Mr. Gabrasawan, We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback but your review is definitely an outstanding one. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Excellent hotel experience- very welcoming for families

Customer review rating 4.5/5

Claire Families - 27/05/2019 AccorHotels certified review

Faultless. Such a lovely touch with balloons left for the children in the room.

Dear Ms. T., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Perfect stay

Customer review rating 4.5/5

Anonymous Families - 27/05/2019 AccorHotels certified review

Great Hotel, extremely friendly staff

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
Customer review rating 4.5/5

Anonymous Friends - 21/05/2019 AccorHotels certified review

We really enjoy our stay. The location of the hotel is perfect. We walked to the city center on one occasion but we took the tram to go to different parts of the city.

Dear Mr. Kleimbart, Thank you very much for taking the time to share your experience with us. We are very happy, that you give a good feedback of our location of the hotel. IIndeed, there is only a 20 minutes walk or by tram 4 stops. We hope to see you very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Great!

Customer review rating 4.5/5

Laurent Business - 09/05/2019 AccorHotels certified review

Great hotel room, great breakfast, and very nice people!

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
Customer review rating 4.5/5

Anonymous Business - 09/05/2019 AccorHotels certified review

Everything was great

Sehr geehrter Herr Z., Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir freuen Sie schon bald wieder bei uns begrüssen zu düfen und sind sehr stolz darauf, dass Sie immer wieder bei uns buchen. Mit freundlichen Grüßen, Billal Al Kahlout Front Office Manager Novotel Basel City

Satisfactory

Customer review rating 4.5/5

Anonymous Business - 08/05/2019 AccorHotels certified review

I need to change my room from an upgrade to an Executive Room to a regular room because the road noise was too loud in the night. The Front Desk made this change for me without any issues, which was much appreciated. However I find it a little disappointing that the amenities which come with the upgrade are not offered when I choose to take a regular room due to noise issues.

Exceptional

Customer review rating 4.5/5

Alexander R. Families - 06/05/2019 AccorHotels certified review

buffet was very fresh and personal are extremly friendly. Would recommand to everyone this place, especially to families.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Recht zufrieden.

Customer review rating 4.5/5

Anonymous Business - 05/05/2019 AccorHotels certified review

Short Business Trip. Not cheap but high quality. Very clean compared to other Novotel houses. Price for breakfast a bit too high for Business travellers.

Dear Mr. M., Thank you for the great review of our hotel! We well noted your remarks regarding our breakfast price and already forwarded this to the linked department. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Terrific experience

Customer review rating 4.5/5

Becky R. Couples - 02/05/2019 AccorHotels certified review

Hotel is clean, cool, modern and fresh. But the hotel staff really sets it apart. Friendly, helpful and really go out of their way to accommodate a guest’s needs.

Dear Becky, We very much appreciate your comments regarding your stay at the Novotel Basel City. We are thrilled that you liked our hotel and accommodations! We are especially grateful for the feedback about our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for your kind words towards our staff! We hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Comoda

Customer review rating 4.5/5

Paola Families - 02/05/2019 AccorHotels certified review

Very comfortable

Dear Paola, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

I wish all Novotel hotels were as nice as this one!

Customer review rating 4.5/5

Andrew R. Couples - 30/04/2019 AccorHotels certified review

Well appointed rooms, comfortable bed and parking on site as well as proximity to our friends made this a great weekend.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A Great Stay

Customer review rating 4.5/5

Ed Families - 30/04/2019 AccorHotels certified review

I stayed at Novotel Basel for 3 nights with my family. The Basel card allowed us to travel around Basel with ease and allowed us to see things we would not have otherwise seen. The hotel was immaculately clean, the rooms and breakfast amazing. There was also plenty of staff nearby if you required assistance. The location is also very good right next to a tram stop. Thank you Novotel for making our holiday great!!!

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A great stay

TripAdvisor rating 4.0/5

Trek34010692738 Family - 30/04/2019 TripAdvisor review

Stayed for 3 nights Novotel Basel City and had a brilliant time. The Hotel was absolutely spotless, the breakfast and service was amazing. The Basel card allowed me and my family to travel around the whole of Basel with ease experiencing things we would have otherwise not seen. Very good location and right next to a tram stop.

Dear guest Thank you for taking the time to share your experience with us! We are very glad about all your nice words. We will share this review with our staff to motivate them to to their best every single day. Indeed the BaselCard is a super possibility of the city to travel for free and to have a big discount in all museums here in Basel. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

Fantastic stay

Customer review rating 4.5/5

M. H. Families - 27/04/2019 AccorHotels certified review

We always pick this hotel whole travelling to Italy. The hotel has a full range of services and a friendly staff.

Dear Family H., We very much appreciate your comments regarding your last stay at the Novotel Basel City. It is always a pleasure to receive positive feedback which serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please don't hesitate to seek help by our receptionists if you encounter trouble connecting to our wifi. Our team is here 24/7 to help you. Thank you again for sharing your experience, and we hope your next visit in 2 days will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City
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